Barceló Hotel Pool  Maya Beach
;
map

Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Beach

4.5/5 Round Indicators
| 11516 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

54% Complete

6290

Very good

27% Complete

3169

Average

9% Complete

1138

Poor

4% Complete

504

Very poor

3% Complete

416

Filter by

Sort by

    Round Indicators
    771ronf Weddington, North Carolina. 06/19/2019 Family

    “Great facility, average food and beach”

    The place is really nice. Great facility, premium check in was fantastic. The food is average but there is plenty of it. Loved the pool and pool bar. The beach was covered in seaweed and water was brown
    Round Indicators
    1SingingLady 06/19/2019 Friends getaway

    “Nice beach but...”

    ...there is seaweed. I do not particularly care for that so I stayed by the hotel pool more than the beach. However the water temperature is nice and warm. It is a relaxing place to take a nap and feel the breeze in the evening, which I did enjoy.
    Round Indicators
    Stay60281177788 06/19/2019 Family

    “DO NOT Recommend!!!”

    The service was the worst I've ever experienced! We even had the VIP preferred level room and the service was horrible! One of our rooms didn't have working AC for 4 of the 5 days we were there and as you would expect with horrible service, the staff didn't really care about that. The beds were covered in plastic (which when you don't have AC is very sticky and hot to sleep on). The bathrooms were tiny. The grounds were very pretty and the pools were wonderful (as was the spa), so this COULD be a great resort if they fixed the bad service issues!
    Round Indicators
    Trip16365501232 06/19/2019 Family

    “Window Shopping”

    If you decide to book at this hotel be prepared to spend some serious money aside from your booking expense. The hotel offers a great amount of entertainment but everything is at extra cost. The all inclusive only includes the bare minimum. I’ve stayed at other all-inclusive resorts and none have offered as little as barcelo. I understand charging extra for rental of a jet ski or an unforgettable experience with dolphins but when you get charged for meals other than outdated buffets or for a “water park” that is very small and doesn’t really include everything once you’re inside of the water park then it becomes a problem. They have bowling but you’ll be charged, they have ice skating but you will be charged, and they have mini golf but again you will be charged. The list goes on and on, and it created a problem because whatever was included was super packed and saturated. They do have “premium” level for an extra charge but it still does not mean everything is included.
    Round Indicators
    Jeff K 06/19/2019 Family

    “Loved this place”

    Loved the resort and amenities. The food was a 5 on a scale of 1 to 10 and all six in our party have stomach issues since visiting the resort. The service at the resort was exceptional and the cleanliness of the resort was way above what i expected.

    EVALUATION

    Round Indicators

    • june 19 2019
    • Weddington, North Carolina
    • Family

    771ronf

    “Great facility, average food and beach”


    The place is really nice. Great facility, premium check in was fantastic. The food is average but there is plenty of it. Loved the pool and pool bar. The beach was covered in seaweed and water was brown


    EVALUATION

    Round Indicators

    • june 19 2019
    • Friends getaway

    1SingingLady

    “Nice beach but...”


    ...there is seaweed. I do not particularly care for that so I stayed by the hotel pool more than the beach. However the water temperature is nice and warm. It is a relaxing place to take a nap and feel the breeze in the evening, which I did enjoy.


    EVALUATION

    Round Indicators

    • june 19 2019
    • Family

    Stay60281177788

    “DO NOT Recommend!!!”


    The service was the worst I've ever experienced! We even had the VIP preferred level room and the service was horrible! One of our rooms didn't have working AC for 4 of the 5 days we were there and as you would expect with horrible service, the staff didn't really care about that. The beds were covered in plastic (which when you don't have AC is very sticky and hot to sleep on). The bathrooms were tiny. The grounds were very pretty and the pools were wonderful (as was the spa), so this COULD be a great resort if they fixed the bad service issues!


    EVALUATION

    Round Indicators

    • june 19 2019
    • Family

    Trip16365501232

    “Window Shopping”


    If you decide to book at this hotel be prepared to spend some serious money aside from your booking expense. The hotel offers a great amount of entertainment but everything is at extra cost. The all inclusive only includes the bare minimum. I’ve stayed at other all-inclusive resorts and none have offered as little as barcelo. I understand charging extra for rental of a jet ski or an unforgettable experience with dolphins but when you get charged for meals other than outdated buffets or for a “water park” that is very small and doesn’t really include everything once you’re inside of the water park then it becomes a problem. They have bowling but you’ll be charged, they have ice skating but you will be charged, and they have mini golf but again you will be charged. The list goes on and on, and it created a problem because whatever was included was super packed and saturated. They do have “premium” level for an extra charge but it still does not mean everything is included.


    EVALUATION

    Round Indicators

    • june 19 2019
    • Family

    Jeff K

    “Loved this place”


    Loved the resort and amenities. The food was a 5 on a scale of 1 to 10 and all six in our party have stomach issues since visiting the resort. The service at the resort was exceptional and the cleanliness of the resort was way above what i expected.


    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)