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Barceló Hotel Pool  Maya Beach
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Beach

4.5/5 Round Indicators
| 12560 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

6998

Very good

26% Complete

3324

Average

9% Complete

1228

Poor

4% Complete

553

Very poor

3% Complete

461

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    Round Indicators
    Deborah K Prince Albert. 12/07/2019 Family

    “Excellent”

    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.
    Round Indicators
    Edviren 12/06/2019 Friends getaway

    “Amazing Experience”

    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.

    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
     Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    juliocesarmx Hillsboro, Oregon. 12/06/2019

    “Stay in the hotel for a wedding”

    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.

    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
     Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    Round Indicators
    Monica E Monterrey, Mexico. 12/06/2019 Family

    “Pool”

    I really loved the attention form all the Barcelo team. Mónica Dosal was very nice. In general all attentions were very nice. Definitely I will come back to Barcelo Riviera Maya. My favorite thing are the entreatment activities and the food

    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
     Dear Monica E, I cannot thank you enough for taking your personal time in expressing, your high level of satisfaction. We appreciate you share with others your excellent review during your recent stay, we hope to have the opportunity host you once again. Best Regards,

    Round Indicators
    sergioalejandrof934 12/06/2019 Family

    “Vacations with the family”

    Great service in bar pool, monica dosal have a great dinamics!! Every was great, they have a great dynamics!! Sergio and paola! So many thanks i will back! Katia had a great dance pool dynamic!!!!!!!!!!!!!!!

    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
     Dear sergioalejandrof934, Thank you so much for sharing your impressions about Barcelo Maya Beach, we are glad we have accomplished your expectations and enjoyed your vacation with us. We are so proud to receive their excellent comments toward our service and toward our staff, with this we affirmed that we have provided you an excellent service that you deserve, thank you for your comments. It will be a pleasure to transfer your great comments to our staff. We hope to have the opportunity to serve you again. Regards,

    EVALUATION

    Round Indicators

    • december 7 2019
    • Prince Albert
    • Family

    Deborah K

    “Excellent”


    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Friends getaway

    Edviren

    “Amazing Experience”


    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.


    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
    Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    EVALUATION

    Round Indicators

    • december 6 2019
    • Hillsboro, Oregon

    juliocesarmx

    “Stay in the hotel for a wedding”


    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.


    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
    Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    EVALUATION

    Round Indicators

    • december 6 2019
    • Monterrey, Mexico
    • Family

    Monica E

    “Pool”


    I really loved the attention form all the Barcelo team. Mónica Dosal was very nice. In general all attentions were very nice. Definitely I will come back to Barcelo Riviera Maya. My favorite thing are the entreatment activities and the food


    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
    Dear Monica E, I cannot thank you enough for taking your personal time in expressing, your high level of satisfaction. We appreciate you share with others your excellent review during your recent stay, we hope to have the opportunity host you once again. Best Regards,

    EVALUATION

    Round Indicators

    • december 6 2019
    • Family

    sergioalejandrof934

    “Vacations with the family”


    Great service in bar pool, monica dosal have a great dinamics!! Every was great, they have a great dynamics!! Sergio and paola! So many thanks i will back! Katia had a great dance pool dynamic!!!!!!!!!!!!!!!


    DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review
    Dear sergioalejandrof934, Thank you so much for sharing your impressions about Barcelo Maya Beach, we are glad we have accomplished your expectations and enjoyed your vacation with us. We are so proud to receive their excellent comments toward our service and toward our staff, with this we affirmed that we have provided you an excellent service that you deserve, thank you for your comments. It will be a pleasure to transfer your great comments to our staff. We hope to have the opportunity to serve you again. Regards,

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