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Barceló Hotel Pool  Maya Caribe
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Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   Riviera Maya, Quintana Roo México,    


Points of Interest

49 mi  Cancún International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 7654 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

71% Complete

5442

Very good

16% Complete

1290

Average

6% Complete

487

Poor

2% Complete

227

Very poor

2% Complete

211

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    Round Indicators
    CesarRoadwarrior Oak Park, Illinois. 12/07/2019 Business

    “A destination in itself!”

    This hotel is located 1 hour south of the Cancun airport. You don't need to leave this hotel to enjoy great snorkeling (on the north side), or a pool like swimmable beach (on the south side). We enjoyed the new Ventura park with zip lines, bungie jumping and ended driving go carts. The SPA is amazing and at night we went bowling. All these services have an extra charge. Alberto and Erick at the Caribe buffet were amazing! We dine at the French and Mexican restaurant. Great food and service. I saw a new building and it's supposed to open next week with an Adults Only section it looks gorgeous. On the side there's a brand new Convention Center. Really, you don't need to leave this hotel to enjoy your vacations! PS: Always bring water shoes to enjoy this part of Mexico.
    Round Indicators
    amandalouise2019 Calgary, Canada. 12/06/2019 Family

    “Week-long stay at Barcelo”

    The room was in very poor condition upon arrival and took a few days to get everything in order. Once it was fixed our experience was better. Nice location with a large variety of activities available.
    Round Indicators
    lindolai Edmonton, Canada. 12/06/2019 Couples

    “Large Resort but with lots of room for improvement”

    Resort is large with 6 lobbies. Beach and pools were nice. My room bed sheets were not cleaned before we arrived and the pillows smelled of the previous guest's body odour. Two days after my arrival, my USD cash was stolen from the safe box. Reported it to the front desk, they made an investigation and realized the safe was disconnected from the wall. They did a full room search while we waited. The next day another search was requested as they tried to connect a records machine to the safe to see who keyed in and out - they realized the USB plug was broken and could not collect a digital record of who accessed the safe. Front desk said they will follow up with us shortly and will report back to us on what they have found. No correspondence/follow up occurred. I left the resort without any explanations during my check out and a bad taste in my mouth for losing my cash by placing my cash in the "safe" box.
    Round Indicators
    rebekahberard Edmonton, Canada. 12/06/2019 Friends getaway

    “Great for groups!”

    We were a party of 16 staying, our rooms were all in the same building not far from each other, and there was lots to see and do as a group. The only thing I wish there was, was better food for the buffet, more options, more Mexican authentic food.
    Round Indicators
    Edviren 12/06/2019 Family

    “Great experience”

    Great service at Bar Caribe. We were helped by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica,did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.

    EVALUATION

    Round Indicators

    • december 7 2019
    • Oak Park, Illinois
    • Business

    CesarRoadwarrior

    “A destination in itself!”


    This hotel is located 1 hour south of the Cancun airport. You don't need to leave this hotel to enjoy great snorkeling (on the north side), or a pool like swimmable beach (on the south side). We enjoyed the new Ventura park with zip lines, bungie jumping and ended driving go carts. The SPA is amazing and at night we went bowling. All these services have an extra charge. Alberto and Erick at the Caribe buffet were amazing! We dine at the French and Mexican restaurant. Great food and service. I saw a new building and it's supposed to open next week with an Adults Only section it looks gorgeous. On the side there's a brand new Convention Center. Really, you don't need to leave this hotel to enjoy your vacations! PS: Always bring water shoes to enjoy this part of Mexico.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Calgary, Canada
    • Family

    amandalouise2019

    “Week-long stay at Barcelo”


    The room was in very poor condition upon arrival and took a few days to get everything in order. Once it was fixed our experience was better. Nice location with a large variety of activities available.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Edmonton, Canada
    • Couples

    lindolai

    “Large Resort but with lots of room for improvement”


    Resort is large with 6 lobbies. Beach and pools were nice. My room bed sheets were not cleaned before we arrived and the pillows smelled of the previous guest's body odour. Two days after my arrival, my USD cash was stolen from the safe box. Reported it to the front desk, they made an investigation and realized the safe was disconnected from the wall. They did a full room search while we waited. The next day another search was requested as they tried to connect a records machine to the safe to see who keyed in and out - they realized the USB plug was broken and could not collect a digital record of who accessed the safe. Front desk said they will follow up with us shortly and will report back to us on what they have found. No correspondence/follow up occurred. I left the resort without any explanations during my check out and a bad taste in my mouth for losing my cash by placing my cash in the "safe" box.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Edmonton, Canada
    • Friends getaway

    rebekahberard

    “Great for groups!”


    We were a party of 16 staying, our rooms were all in the same building not far from each other, and there was lots to see and do as a group. The only thing I wish there was, was better food for the buffet, more options, more Mexican authentic food.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Family

    Edviren

    “Great experience”


    Great service at Bar Caribe. We were helped by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica,did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.


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