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Barceló Hotel Beach Maya Tropical
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  

How do I get to the hotel?

T + 52 984 8 75 1500

tropical.beach@barcelo.com

Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 6119 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

60% Complete

3719

Very good

23% Complete

1432

Average

8% Complete

506

Poor

4% Complete

266

Very poor

3% Complete

196

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    Round Indicators
    Q8468OVdanielb Kamloops. 01/20/2019 Couples

    “The Best Vacation Ever (Again)”

    This is our third trip to Barcelo Maya Grand Resorts. First two were to the Maya Beach. They were the best all inclusive experience we have ever had. This year we went to a little new and upscale portion of the complex, the Maya Tropical. WOW. The room was great, especially since we took advantage of the Premium package and, among other benefits, we got an ocean view, pool front room. The beach was awesome, with good snorkeling right out of our door. The food at the Buffet was very good and the a-la-carte restaurants were mind blowing. The staff were all excellent, in particular Brenda Lopez, at the Premium desk. My wife had a bit of a medical issue and Brenda went above and beyond the call of duty to make sure that my wife was well looked after. Her caring and attentive actions turned what could have been a trip ruining experience into a very minor thing. We are already planning for our next trip there in 2020.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear, Q8468OVdanielb Thank you for reviewing your recent stay in our Barceló Tropical. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    Round Indicators
    Anastasia R 01/20/2019 Family

    “Vacation Experience”

    Our family has stayed in the hotel during the month of November of 2018. We wanted to thank the resort so much for the wonderful experience, exceptional food and service, as well as polite, yet understanding staff. This has been the greatest vacation we had ever been been on. We will be sure to visit your services multiple more times. We especially enjoyed the Zumba classes everyday at 4 daily. The songs and the choreography was incredible and upbeat. We would appreciate it greatly if anyone could send us the titles of the songs and even the choreography to go along with it. It would mean so much to us! The Zumba experience is an excellent program and we could tell that everyone enjoyed it dearly. Thank you for your consideration. We would recommend it to anyone.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear, Anastasia R Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards, The Management of Barcelo.

    Round Indicators
    shandrab91 Arlington, Texas. 01/19/2019 Friends getaway

    “Amazing resort”

    A friend of mine had a destination wedding at the resort. The staff was friendly. The rooms were wonderful. The restaurant had a wide variety. It rain almost the whole time I was there, so I didn't chance to check out the water park. The mall was nice and I was able to get my souvenir shopping. The only downside is the walkway were very slippery due to the rain. All in all I enjoyed my stay and will stay here again.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear, shandrab91 First and foremost we would like to thank you for the praising review you shared following your recent visit to our Tropical hotel and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    Round Indicators
    DouglasM2196 01/19/2019 Family

    “Amazing Stay!”

    This is our second time staying at this resort. We absolutely love everything about it. Great family destination. Lots of things for kids to do. Food, accommodations, and staff go above and beyond. Absolutely spotless and clean. You cant go wrong here.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear, DouglasM2196 First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Tropical hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    Round Indicators
    Stephanie P 01/18/2019 Family

    “Amazing Is An Understatement”

    Words can’t describe how amazing this resort is. It has everything you could ask for on a vacation. First off let me say this is my second trip here. The first time visiting was for my wedding and I didn’t get to experience all the resort had to offer, so we decided to return a second time. Both times the service was outstanding. I do not have one complaint. The rooms are very comfortable and most have green space. We loved being able to sit on our patio and watch the huge iguanas wondering around the property. Some were nice enough to hand feed. They also have dolphins on the property you can swim with. Both my girls were able to take advantage of this experience and loved every minute of it. They also have a company that walks around the property daily with a lizards, monkeys, parrotts, and tigers you can take pictures with. But nothing come close to the experience we had with the sea turtles in the ocean. Everyday, WHENEVER we wanted to swim with sea turtle, we would go to the buffet and collect bananas. Then we would head over to the Palace side of the resort and swim out about 10 ft. Once we peeled the bananas the sea turtles would sworm around us and eat the bananas out of our hands. It was the best experience I ever had on a vacation. My girls (8 &11) still talk about this being their favorite vacation ever. So, if you looking for an all-inclusive vacation, this is the spot. Amazing food (best lobster tails), drinks (tropical pool is amazing), and nightly entertainment. You will never get bored with this resort! I would give it 10 stars if I could.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear, Stephanie P We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators
    • january 20 2019
    • Kamloops
    • Couples

    Q8468OVdanielb

    “The Best Vacation Ever (Again)”

    This is our third trip to Barcelo Maya Grand Resorts. First two were to the Maya Beach. They were the best all inclusive experience we have ever had. This year we went to a little new and upscale portion of the complex, the Maya Tropical. WOW. The room was great, especially since we took advantage of the Premium package and, among other benefits, we got an ocean view, pool front room. The beach was awesome, with good snorkeling right out of our door. The food at the Buffet was very good and the a-la-carte restaurants were mind blowing. The staff were all excellent, in particular Brenda Lopez, at the Premium desk. My wife had a bit of a medical issue and Brenda went above and beyond the call of duty to make sure that my wife was well looked after. Her caring and attentive actions turned what could have been a trip ruining experience into a very minor thing. We are already planning for our next trip there in 2020.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear, Q8468OVdanielb Thank you for reviewing your recent stay in our Barceló Tropical. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators
    • january 20 2019
    • Family

    Anastasia R

    “Vacation Experience”

    Our family has stayed in the hotel during the month of November of 2018. We wanted to thank the resort so much for the wonderful experience, exceptional food and service, as well as polite, yet understanding staff. This has been the greatest vacation we had ever been been on. We will be sure to visit your services multiple more times. We especially enjoyed the Zumba classes everyday at 4 daily. The songs and the choreography was incredible and upbeat. We would appreciate it greatly if anyone could send us the titles of the songs and even the choreography to go along with it. It would mean so much to us! The Zumba experience is an excellent program and we could tell that everyone enjoyed it dearly. Thank you for your consideration. We would recommend it to anyone.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear, Anastasia R Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators
    • january 19 2019
    • Arlington, Texas
    • Friends getaway

    shandrab91

    “Amazing resort”

    A friend of mine had a destination wedding at the resort. The staff was friendly. The rooms were wonderful. The restaurant had a wide variety. It rain almost the whole time I was there, so I didn't chance to check out the water park. The mall was nice and I was able to get my souvenir shopping. The only downside is the walkway were very slippery due to the rain. All in all I enjoyed my stay and will stay here again.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear, shandrab91 First and foremost we would like to thank you for the praising review you shared following your recent visit to our Tropical hotel and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators
    • january 19 2019
    • Family

    DouglasM2196

    “Amazing Stay!”

    This is our second time staying at this resort. We absolutely love everything about it. Great family destination. Lots of things for kids to do. Food, accommodations, and staff go above and beyond. Absolutely spotless and clean. You cant go wrong here.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear, DouglasM2196 First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Tropical hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators
    • january 18 2019
    • Family

    Stephanie P

    “Amazing Is An Understatement”

    Words can’t describe how amazing this resort is. It has everything you could ask for on a vacation. First off let me say this is my second trip here. The first time visiting was for my wedding and I didn’t get to experience all the resort had to offer, so we decided to return a second time. Both times the service was outstanding. I do not have one complaint. The rooms are very comfortable and most have green space. We loved being able to sit on our patio and watch the huge iguanas wondering around the property. Some were nice enough to hand feed. They also have dolphins on the property you can swim with. Both my girls were able to take advantage of this experience and loved every minute of it. They also have a company that walks around the property daily with a lizards, monkeys, parrotts, and tigers you can take pictures with. But nothing come close to the experience we had with the sea turtles in the ocean. Everyday, WHENEVER we wanted to swim with sea turtle, we would go to the buffet and collect bananas. Then we would head over to the Palace side of the resort and swim out about 10 ft. Once we peeled the bananas the sea turtles would sworm around us and eat the bananas out of our hands. It was the best experience I ever had on a vacation. My girls (8 &11) still talk about this being their favorite vacation ever. So, if you looking for an all-inclusive vacation, this is the spot. Amazing food (best lobster tails), drinks (tropical pool is amazing), and nightly entertainment. You will never get bored with this resort! I would give it 10 stars if I could.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear, Stephanie P We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, The Management of Barcelo.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.