Barceló Hotel Beach Maya Tropical

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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  

How do I get to the hotel?

T + 52 984 8 75 1500

mayatropical@barcelo.com

Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 6530 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

60% Complete

3958

Very good

23% Complete

1520

Average

8% Complete

541

Poor

4% Complete

288

Very poor

3% Complete

223

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    Round Indicators
    Freedom50928352864 06/17/2019 Couples

    “We will come back!”

    The staff, the beach, and the resort were great! It was clean, beautiful, and kept up. Everyone was very friendly and helpful with whatever we needed. Bryan and his crew at the pool made it extra enjoyable by engaging everyone in lots of fun games!
    See full review
    Round Indicators
    Jack K Bridgewater, Massachusetts. 06/17/2019

    “Barcelo Maya Tropical”

    We stayed at Barcelo Maya Tropical recently (April 30th through May 14th). The service was great and the staff was super friendly. Great resort; highly recommended. Dressel Divers has an excellent center on the premises!! They provide fantastic dive trips to the local reef or the Cenotes or excursions to Cozumel. Sergio and his staff are so professional, and Adam, his second in command, is so knowledgeable that all your questions or concerns will be promptly answered. The Dive Masters are always top notch and Toribio will take excellent care of your personal dive equipment. Dressel Divers is one of the reasons we keep coming back to this resort. The swimming pools are very large and there are plenty of chairs around the pools. Easy access to the beach, which, incidentally, has a great reef structure for snorkelers. Lots of fish and turtles. The food at the resort has always been fantastic, with a great selection of international cuisine. There are specialty restaurants that require reservations and they are all very good. Try the French and the Brazilian restaurants at the Barcelo Palace as they are both excellent. Ask for Victor Carillo at the French Brassiere Restaurant...he is top notch and will take excellent care of you. Overall, the Barcelo Maya Tropical is an excellent resort...we will be returning again next year for another two weeks of tropical paradise.
    See full review
    Round Indicators
    Dream26829162968 Santa Monica, California. 06/17/2019 Family

    “Amazing for family”

    Amazing resort, from the front desk (Check in - Jayr - great supervisor) to the Barcy Club (Cinthia, Sara & Sary), Tha SPA (Pamela, Andrei, Javier & Ramon), The Gym is super (the staff too) and the Restaurant "Tokio" - Carla is great great great !!! We've been at this resort 4 times within a year...!!!! :)
    See full review
    Round Indicators
    yordanob2016 Miami. 06/14/2019 Couples

    “Couples”

    Good stay they do beautiful weddings and party’s . A lot of walking especially if u stay the tropical and have to walk to the market they should have some golf carts to travel from one side to another... drinks are good club and bar are good also ... beach have a lot sea weed ..
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear Yordanob We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Maya Resort and we thank you for your kind recommendation to Tripadvisor’s readers . Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

    Round Indicators
    cindykH884IX Springfield, Illinois. 06/13/2019 Solo travel

    “Last minute getaway!”

    My husband and I took off with 3 days notice and spent a week at this resort. It’s a HUGE property shared with several other Barcelo resorts. With that said.... it doesn’t feel overwhelming and it’s easy to get around. The staff are very friendly and work hard to make your stay pleasant. There is a double-decker bus that runs between all the properties if you choose to explore the whole area or simply get from one resort to another. The walk itself is very short (maybe 5 minutes??) and doesn’t pose an issue. We especially loved the air conditioned lobby bar at the resort next door to the Tropical and the open air lobby bar at the Maya Caribe. Sergio was our bartender on most evenings and he does a fantastic job at the Caribe bar. He takes great pride in his job and works hard. The air conditioned sports bar (Strikers) is also a nice bar with friendly bartenders who remember your drinks from previous nights. Property is very well maintained. All we can say is that if you’re bored at this combination of Barcelo properties.... it’s your own fault! We got a great value and intend to return in the future.
    See full review

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Firstly we would like to thank you for choosing our Barceló Maya Tropical hotel for your holidays in Riviera Maya and for the review you shared , all of your kind words about your stay with us are great to hear. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barceló Maya Tropical.

    EVALUATION

    Round Indicators
    • june 17 2019
    • Couples

    Freedom50928352864

    “We will come back!”

    The staff, the beach, and the resort were great! It was clean, beautiful, and kept up. Everyone was very friendly and helpful with whatever we needed. Bryan and his crew at the pool made it extra enjoyable by engaging everyone in lots of fun games!

    EVALUATION

    Round Indicators
    • june 17 2019
    • Bridgewater, Massachusetts

    Jack K

    “Barcelo Maya Tropical”

    We stayed at Barcelo Maya Tropical recently (April 30th through May 14th). The service was great and the staff was super friendly. Great resort; highly recommended. Dressel Divers has an excellent center on the premises!! They provide fantastic dive trips to the local reef or the Cenotes or excursions to Cozumel. Sergio and his staff are so professional, and Adam, his second in command, is so knowledgeable that all your questions or concerns will be promptly answered. The Dive Masters are always top notch and Toribio will take excellent care of your personal dive equipment. Dressel Divers is one of the reasons we keep coming back to this resort. The swimming pools are very large and there are plenty of chairs around the pools. Easy access to the beach, which, incidentally, has a great reef structure for snorkelers. Lots of fish and turtles. The food at the resort has always been fantastic, with a great selection of international cuisine. There are specialty restaurants that require reservations and they are all very good. Try the French and the Brazilian restaurants at the Barcelo Palace as they are both excellent. Ask for Victor Carillo at the French Brassiere Restaurant...he is top notch and will take excellent care of you. Overall, the Barcelo Maya Tropical is an excellent resort...we will be returning again next year for another two weeks of tropical paradise.

    EVALUATION

    Round Indicators
    • june 17 2019
    • Santa Monica, California
    • Family

    Dream26829162968

    “Amazing for family”

    Amazing resort, from the front desk (Check in - Jayr - great supervisor) to the Barcy Club (Cinthia, Sara & Sary), Tha SPA (Pamela, Andrei, Javier & Ramon), The Gym is super (the staff too) and the Restaurant "Tokio" - Carla is great great great !!! We've been at this resort 4 times within a year...!!!! :)

    EVALUATION

    Round Indicators
    • june 14 2019
    • Miami
    • Couples

    yordanob2016

    “Couples”

    Good stay they do beautiful weddings and party’s . A lot of walking especially if u stay the tropical and have to walk to the market they should have some golf carts to travel from one side to another... drinks are good club and bar are good also ... beach have a lot sea weed ..

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear Yordanob We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Maya Resort and we thank you for your kind recommendation to Tripadvisor’s readers . Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

    EVALUATION

    Round Indicators
    • june 13 2019
    • Springfield, Illinois
    • Solo travel

    cindykH884IX

    “Last minute getaway!”

    My husband and I took off with 3 days notice and spent a week at this resort. It’s a HUGE property shared with several other Barcelo resorts. With that said.... it doesn’t feel overwhelming and it’s easy to get around. The staff are very friendly and work hard to make your stay pleasant. There is a double-decker bus that runs between all the properties if you choose to explore the whole area or simply get from one resort to another. The walk itself is very short (maybe 5 minutes??) and doesn’t pose an issue. We especially loved the air conditioned lobby bar at the resort next door to the Tropical and the open air lobby bar at the Maya Caribe. Sergio was our bartender on most evenings and he does a fantastic job at the Caribe bar. He takes great pride in his job and works hard. The air conditioned sports bar (Strikers) is also a nice bar with friendly bartenders who remember your drinks from previous nights. Property is very well maintained. All we can say is that if you’re bored at this combination of Barcelo properties.... it’s your own fault! We got a great value and intend to return in the future.

    The hotel has answered

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Firstly we would like to thank you for choosing our Barceló Maya Tropical hotel for your holidays in Riviera Maya and for the review you shared , all of your kind words about your stay with us are great to hear. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barceló Maya Tropical.

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