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Barceló Hotel Beach  Maya Tropical
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 6975 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

4209

Very good

22% Complete

1595

Average

8% Complete

591

Poor

4% Complete

321

Very poor

3% Complete

259

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    Round Indicators
    daniellJ8410CG 12/06/2019

    “Holiday Paradise”

    My family and I travelled to Barcelo Maya Tropical last year for a week over NYE. It was an absolute dream vacation for us. The resort was set-up perfect for our young children, a three year old and one year old. The resort had plenty to offer for both adults and kids. I was very happy with how good the food was at all the restaurants and buffets. The staff was very friendly and always had a smile on their face. At the buffets, the wait staff would always remember us and always come over to talk to us and entertain our kids. The rooms were great and I really enjoyed having a room on the first floor because we were able to use our patio area while the kids took their naps. The grounds are very well maintained and beautiful. The resort is very big but very walkable. I would take my kids for walks everyday and it was a great way to see the different parts of the resorts. My wife and I loved our vacation so much that we actually decided to book another trip here over NYE again. This place has everything you want and then some. You will not be disappointed with the Barcelo Tropical. We can wait to get back in the pool and relax. Thanks for everything Barcelo! Dan and Melanie L.
    Round Indicators
    Natts518 12/05/2019 Family

    “Ivan’s the best”

    Ivan was a great bartender. He served at my moms wedding and made the night very fun. At the music pool he always was very personable. We always tried to be at the pool bars where he was working because he made it a great experience.

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear Natts518 Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Barceló Maya Grand Resort.

    Round Indicators
    806m_lissav 12/03/2019 Couples

    “Instructor Marisol Barcelo Life”

    Marisol was very friendly and we had much fun! She made our experience verry fun, we danced many zumba songs, line dance, aqua zumba and other activities during all week. Easy to talk to and lots of good energie!

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear 806m_lissav, We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Best regards, Barceló Maya Grand Resort.

    Round Indicators
    672caleyh 12/03/2019

    “Amazing Trip”

    Zumba at 4 is something I look forward to every single day of my trips. The instructors, Abdiel, Dany, and Miguel are some of my absolute favorites. You can tell they love their jobs and put 100% effort into all that they do. Their dancing skills are spectacular and I look forward to their activities every year I come. Not only is it just Zumba, but I also participate in water-aerobics which is just as great as well. I look forward to visiting this resort every single year and I can't say one thing negative about any of my experiences at Barcelo Maya.

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear 672caleyh, Firstly we would like to thank you for choosing our Barceló Maya Tropical hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Barceló Maya Grand Resort.

    Round Indicators
    Arrisss 12/02/2019 Friends getaway

    “Best service ever with the best server Byron Zarracal”

    The service was on point !!! Byron is always givin us surprise every night at the hotel tropical restaurant. Best hotel so far!! I recommend to everyone. We hope to see hum again next year to continue the party

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear Arrisss We would like to thank your highlights in the service you received from our team member; We are pleased to read that your attentive service contributed to your well-being during your stay. Best regards, Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • december 6 2019

    daniellJ8410CG

    “Holiday Paradise”


    My family and I travelled to Barcelo Maya Tropical last year for a week over NYE. It was an absolute dream vacation for us. The resort was set-up perfect for our young children, a three year old and one year old. The resort had plenty to offer for both adults and kids. I was very happy with how good the food was at all the restaurants and buffets. The staff was very friendly and always had a smile on their face. At the buffets, the wait staff would always remember us and always come over to talk to us and entertain our kids. The rooms were great and I really enjoyed having a room on the first floor because we were able to use our patio area while the kids took their naps. The grounds are very well maintained and beautiful. The resort is very big but very walkable. I would take my kids for walks everyday and it was a great way to see the different parts of the resorts. My wife and I loved our vacation so much that we actually decided to book another trip here over NYE again. This place has everything you want and then some. You will not be disappointed with the Barcelo Tropical. We can wait to get back in the pool and relax. Thanks for everything Barcelo! Dan and Melanie L.


    EVALUATION

    Round Indicators

    • december 5 2019
    • Family

    Natts518

    “Ivan’s the best”


    Ivan was a great bartender. He served at my moms wedding and made the night very fun. At the music pool he always was very personable. We always tried to be at the pool bars where he was working because he made it a great experience.


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear Natts518 Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • december 3 2019
    • Couples

    806m_lissav

    “Instructor Marisol Barcelo Life”


    Marisol was very friendly and we had much fun! She made our experience verry fun, we danced many zumba songs, line dance, aqua zumba and other activities during all week. Easy to talk to and lots of good energie!


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear 806m_lissav, We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Best regards, Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • december 3 2019

    672caleyh

    “Amazing Trip”


    Zumba at 4 is something I look forward to every single day of my trips. The instructors, Abdiel, Dany, and Miguel are some of my absolute favorites. You can tell they love their jobs and put 100% effort into all that they do. Their dancing skills are spectacular and I look forward to their activities every year I come. Not only is it just Zumba, but I also participate in water-aerobics which is just as great as well. I look forward to visiting this resort every single year and I can't say one thing negative about any of my experiences at Barcelo Maya.


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear 672caleyh, Firstly we would like to thank you for choosing our Barceló Maya Tropical hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • december 2 2019
    • Friends getaway

    Arrisss

    “Best service ever with the best server Byron Zarracal”


    The service was on point !!! Byron is always givin us surprise every night at the hotel tropical restaurant. Best hotel so far!! I recommend to everyone. We hope to see hum again next year to continue the party


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear Arrisss We would like to thank your highlights in the service you received from our team member; We are pleased to read that your attentive service contributed to your well-being during your stay. Best regards, Barceló Maya Grand Resort.

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