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Barceló Hotel Beach  Maya Tropical
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 6882 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

4142

Very good

23% Complete

1586

Average

8% Complete

586

Poor

4% Complete

314

Very poor

3% Complete

254

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    Round Indicators
    Mimi1790 Toronto, Canada. 11/10/2019 Friends getaway

    “Awesome time!”

    Had an amazing time at Barcelo Maya Grand! Had a great visit to the La Cantina- must check out the awesome tequila and cigar shop! Maria and Adriana were fantastic! Maria let us taste 3 award winning types of tequila and they were soooo good!! Definitely recommend a stop in this shop!

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear Mimi1790, Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We loved to read your experience with us and look forward to serving you again soon. Barceló Maya Grand Resort

    Round Indicators
    lucieH5757 11/08/2019

    “Amazing holiday of a lifetime !”

    Just returned from 9 nights at the Barcelo Maya Tropical with my teenage children and sister. I cannot recommend the hotel highly enough. The staff were amazing, the room was cleaned every day, the food at all the many different restaurants, snack bars and specialist restaurants was amazing. Loads of different choice every day. We did book our specialist restaurants as soon as we arrived just in case they booked up. We loved the Italian, Mexican, Spanish and Steakhouse in that order. Just one note - they told us the only thing you have to pay for is wine - but that is bottles, house wine is still free which we were happy with. The whole place was huge, everywhere was spotlessly clean and loads of staff everywhere. My two enjoyed all the activities and if you go in the see infront of the Barcelo Palace, there are loads of turtles. Magical ! The only downside if I had to choose one is that the entertainment (which was also excellent) was only on 9.30-10.30pm.

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear lucieH5757 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Barceló Maya Grand Resort.

    Round Indicators
    BoardingPass546602 11/07/2019 Family

    “Barcelo”

    I did stay 5 years ago in the Barcelo tropical and I was very impressed with the service, the entertainment, the staff, the food, the drinks and night club, that was the main reason I come back but what a disappointment.Seams the the Barcelo family is trying to save every penny and they are relying on their old success instead of improving . NOTE; Barcelo Family is time to pay honest salaries to your employees ...people can't no live on $8.00 dollars a day!!!!!!
    Round Indicators
    NickP227 Chicago, Illinois. 11/06/2019 Couples

    “La cantina fantastico ”

    Met Adriana Caamal and Maria Solar who gave great service and fun with tequila tasting while enjoying a great cigar. They are very friendly and explained the different qualities of the high end tequilas and matched them to my palate. Can’t wait to go back!

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear NickP227 We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Tropical hotel with us and Tripadvisor readers. Barceló Maya Grand Resort.

    Round Indicators
    151agniv Pequannock, New Jersey. 11/06/2019 Family

    “Agni veseli”

    The best manager in Barceló is Pedro Che ,in Mercedes compas the best service gives me Juan lopes,Alfedo balam,Rigobato citock ,Whatever you want to bring on the table so fast the best workers the best service in the video fashion to the table very friendly and always very nice definitely a come back in this hotel because of the service and the people

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear 151agniv First and foremost we would like to thank you for choosing our Barceló Maya Resort for your visit to Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • november 10 2019
    • Toronto, Canada
    • Friends getaway

    Mimi1790

    “Awesome time!”


    Had an amazing time at Barcelo Maya Grand! Had a great visit to the La Cantina- must check out the awesome tequila and cigar shop! Maria and Adriana were fantastic! Maria let us taste 3 award winning types of tequila and they were soooo good!! Definitely recommend a stop in this shop!


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear Mimi1790, Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We loved to read your experience with us and look forward to serving you again soon. Barceló Maya Grand Resort

    EVALUATION

    Round Indicators

    • november 8 2019

    lucieH5757

    “Amazing holiday of a lifetime !”


    Just returned from 9 nights at the Barcelo Maya Tropical with my teenage children and sister. I cannot recommend the hotel highly enough. The staff were amazing, the room was cleaned every day, the food at all the many different restaurants, snack bars and specialist restaurants was amazing. Loads of different choice every day. We did book our specialist restaurants as soon as we arrived just in case they booked up. We loved the Italian, Mexican, Spanish and Steakhouse in that order. Just one note - they told us the only thing you have to pay for is wine - but that is bottles, house wine is still free which we were happy with. The whole place was huge, everywhere was spotlessly clean and loads of staff everywhere. My two enjoyed all the activities and if you go in the see infront of the Barcelo Palace, there are loads of turtles. Magical ! The only downside if I had to choose one is that the entertainment (which was also excellent) was only on 9.30-10.30pm.


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear lucieH5757 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • november 7 2019
    • Family

    BoardingPass546602

    “Barcelo”


    I did stay 5 years ago in the Barcelo tropical and I was very impressed with the service, the entertainment, the staff, the food, the drinks and night club, that was the main reason I come back but what a disappointment.Seams the the Barcelo family is trying to save every penny and they are relying on their old success instead of improving . NOTE; Barcelo Family is time to pay honest salaries to your employees ...people can't no live on $8.00 dollars a day!!!!!!


    EVALUATION

    Round Indicators

    • november 6 2019
    • Chicago, Illinois
    • Couples

    NickP227

    “La cantina fantastico ”


    Met Adriana Caamal and Maria Solar who gave great service and fun with tequila tasting while enjoying a great cigar. They are very friendly and explained the different qualities of the high end tequilas and matched them to my palate. Can’t wait to go back!


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear NickP227 We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Tropical hotel with us and Tripadvisor readers. Barceló Maya Grand Resort.

    EVALUATION

    Round Indicators

    • november 6 2019
    • Pequannock, New Jersey
    • Family

    151agniv

    “Agni veseli”


    The best manager in Barceló is Pedro Che ,in Mercedes compas the best service gives me Juan lopes,Alfedo balam,Rigobato citock ,Whatever you want to bring on the table so fast the best workers the best service in the video fashion to the table very friendly and always very nice definitely a come back in this hotel because of the service and the people


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear 151agniv First and foremost we would like to thank you for choosing our Barceló Maya Resort for your visit to Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Barceló Maya Grand Resort.

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