Barceló Hotel Beach  Maya Tropical
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Barceló Maya Tropical

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 5716 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

3490

Very good

23% Complete

1358

Average

8% Complete

466

Poor

4% Complete

237

Very poor

2% Complete

165

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    Round Indicators
    msapril75 Tualatin, Oregon. 08/20/2018 Couples

    “Wonderful vacation at a great price!”

    The property is so big and offers so much, you litreally don't have to leave the resort!Comfertable air conditioned rooms, Beach, pools, food, drink, recreation, shopping, gaming, nightlife, and so much more!
    Round Indicators
    Sher257 New York City, New York. 08/19/2018 Couples

    “Enjoyable Vacation”

    The ambiance of the resort is beautiful. The resort grounds are kept clean and organized. I enjoyed being able to walk to the neighboring resorts. I enjoyed sitting and watching the dolphins interacting with the trainers and the kids. My spa experience was simply amazing. I felt so relaxed and revived.
    Round Indicators
    124john Pittsburgh, Pennsylvania. 08/18/2018 Family

    “AMAZING RESORT!”

    We've been to Riviera Maya and Cancun area dozens of times to most of the moderate priced name brand resorts and this one combined all of the best features of all of them. The food was the best of any all inclusive we have been to - really, really good! Beautiful setting and the property has so much to do day and night - we never felt the need to go on an excursion. All of our trips from now on to Riviera Maya will be to the Barcelo Maya Property.
    Round Indicators
    Onthego S Hillsborough, New Hampshire. 08/17/2018 Family

    “Loved Loved Loved! Awesome Resort!!!”

    Visited Cancun celebrating my daughter's Quinceanera and had a wonderful time at this resort. Our room was clean, comfortable and spacious. The A/C worked great and never had an issue. Our reservation included complimentary wifi and it worked great once we set it up at guest services. Lorena was specially patient and helpful. The buffets and list of restaurants available were numerous. We enjoyed the seafood-Marenostrum, as well as the steak-Santa Fe restaurants. Be sure make reservations the same day you arrive. We also took advantage of the Gymnasium. Great selection of exercise classes and free weights. I personally enjoyed taking the yoga and zumba classes at the gym with Javier Orduna. He was awesome and I was truly sad on my last zumba class. The rest of the gym staff were always helpful and cordial, specially Andrei Gutierrez and Itamar Lopez greeting guests with a smile. We decided not to book any tours instead choosing to explore on our own. There were a lot of Cenotes within walking/driving distance and the Tulum ruins weren't too far. It turned out to be the most cost-effective, time-saving option. :) . For snorkeling, we basically just swam off the pier and enjoyed looking at a variety of fish. We definitely recommend staying here. There are many choices of restaurants/activities/attractions for anyone and everyone. We loved our stay and thank management and staff for doing an awesome job!!!

    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
     Dear, Onthego S Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards, The Management of Barcelo.

    Round Indicators
    La_bibi305 Miami, Florida. 08/17/2018 Family

    “Horrible”

    Everything went wrong. Roaches in room 7270, customer service when complained was awful. No apologies whatsoever. Made us wait 3 hours to get a new room. Food in buffets were the same everyday. Restaurants not accepting shorts is ridiculous since we are on vacation. Pool needs to be cleaned better. AC broke in room 7220 two days after our say, waited 2.5 hours and 3 calls to reception to have it fixed.

    EVALUATION

    Round Indicators

    • august 20 2018
    • Tualatin, Oregon
    • Couples

    msapril75

    “Wonderful vacation at a great price!”


    The property is so big and offers so much, you litreally don't have to leave the resort!Comfertable air conditioned rooms, Beach, pools, food, drink, recreation, shopping, gaming, nightlife, and so much more!


    EVALUATION

    Round Indicators

    • august 19 2018
    • New York City, New York
    • Couples

    Sher257

    “Enjoyable Vacation”


    The ambiance of the resort is beautiful. The resort grounds are kept clean and organized. I enjoyed being able to walk to the neighboring resorts. I enjoyed sitting and watching the dolphins interacting with the trainers and the kids. My spa experience was simply amazing. I felt so relaxed and revived.


    EVALUATION

    Round Indicators

    • august 18 2018
    • Pittsburgh, Pennsylvania
    • Family

    124john

    “AMAZING RESORT!”


    We've been to Riviera Maya and Cancun area dozens of times to most of the moderate priced name brand resorts and this one combined all of the best features of all of them. The food was the best of any all inclusive we have been to - really, really good! Beautiful setting and the property has so much to do day and night - we never felt the need to go on an excursion. All of our trips from now on to Riviera Maya will be to the Barcelo Maya Property.


    EVALUATION

    Round Indicators

    • august 17 2018
    • Hillsborough, New Hampshire
    • Family

    Onthego S

    “Loved Loved Loved! Awesome Resort!!!”


    Visited Cancun celebrating my daughter's Quinceanera and had a wonderful time at this resort. Our room was clean, comfortable and spacious. The A/C worked great and never had an issue. Our reservation included complimentary wifi and it worked great once we set it up at guest services. Lorena was specially patient and helpful. The buffets and list of restaurants available were numerous. We enjoyed the seafood-Marenostrum, as well as the steak-Santa Fe restaurants. Be sure make reservations the same day you arrive. We also took advantage of the Gymnasium. Great selection of exercise classes and free weights. I personally enjoyed taking the yoga and zumba classes at the gym with Javier Orduna. He was awesome and I was truly sad on my last zumba class. The rest of the gym staff were always helpful and cordial, specially Andrei Gutierrez and Itamar Lopez greeting guests with a smile. We decided not to book any tours instead choosing to explore on our own. There were a lot of Cenotes within walking/driving distance and the Tulum ruins weren't too far. It turned out to be the most cost-effective, time-saving option. :) . For snorkeling, we basically just swam off the pier and enjoyed looking at a variety of fish. We definitely recommend staying here. There are many choices of restaurants/activities/attractions for anyone and everyone. We loved our stay and thank management and staff for doing an awesome job!!!


    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
    Dear, Onthego S Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards, The Management of Barcelo.

    EVALUATION

    Round Indicators

    • august 17 2018
    • Miami, Florida
    • Family

    La_bibi305

    “Horrible”


    Everything went wrong. Roaches in room 7270, customer service when complained was awful. No apologies whatsoever. Made us wait 3 hours to get a new room. Food in buffets were the same everyday. Restaurants not accepting shorts is ridiculous since we are on vacation. Pool needs to be cleaned better. AC broke in room 7220 two days after our say, waited 2.5 hours and 3 calls to reception to have it fixed.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.