Habitación del hotel Barceló Tanger
;
map

Map and location

Avenue Mohamed VI, 43   BP 1112 Tánger , Marruecos    


Points of Interest

12 km Tangier Ibn Battouta Airport

10 min. Train and bus station

Guest reviews.

There is no better expert than a traveller.

Barceló Tanger

3.5/5 Round Indicators
| 318 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

16% Complete

54

Very good

31% Complete

101

Average

24% Complete

78

Poor

14% Complete

47

Very poor

11% Complete

38

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    Round Indicators
    Cruiser16863381162 Birmingham, United Kingdom. 04/17/2019 Friends getaway

    “Great hotel. Friendly staff. Fantastic location.”

    The staff are all very friendly including the staff manager Jamal. The hotel is in a great location. The beach is across the road front the hotel. And there are lots of shops and restaurants within walking distance. The rooms are well decorated and value for money.

    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    Scenic433156 03/26/2019 Family

    “Best place in Tanger ⭐️”

    Honestly it’s the best place in tanger we enjoy staying in Barcelo it’s nice and clean and safe with professional security on the Doors . also staff very welcoming and Madam monia she’s very helpful and professional . She offer to help with baby bed for free .She is really kind . So the Room it’s big size and gorgeous . Relaxing hot shower all perfect I was surprised and the Internet very fast . don’t Waste your money somewhere . give it a try and you will be super satisfied 😊 i wish we got the same service in London . But unfortunately Hospitality going down bit.

    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tanger. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    GABEBABY2017_- 03/04/2019 Friends getaway

    “Very disappointing experience in an 'upscale' hotel in Tangere, Morocco”

    Terrible experience with staff regarding check in and reservations. Room not cleaned well before new guest arrival. Staff needed to be more organized and not 'blame' the client for their inability to find my reservations, and provide a second day's room without my having to spend 45 min. in manager's office waiting for room assignment. This should have all been done at the check in desk. Staff was condescending and haughty, with the exception of the one young woman left alone to check in at least 7 guests! Management staff flitted in and out, but offered no help. The front desk staff should also be trained to focus and complete all transactions with each client; not keep them waiting while solving misplaced or malfunctioning key situations, etc.

    Tourist01863907402, Responsable relations clients at Barcelo Tanger, responded to this review
     Dear Guest, We thank you for taking the time to share your experience with us. I do apologise and I am shocked to read your comments on your room on your arrival day, I do hope you reported this to our reception team, so this could have been cleaned by our housekeeping team immediately. This is very unusual as every room is per standard throroiughly cleaned and then checked by our Housekeeping Supervisors before guests are allowed to check in, clearly we have not performed to our usual standards that day and again, please recieve my sincerest apologies. It is also with great concern that we have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We promise you that your stay in our hotel will be more enjoyable

    Round Indicators
    Travel62908501372 Cologne, Germany. 02/20/2019 Solo travel

    “4 stars Hotel wich is not even 1 star worth dirty, very dirty, loud und unfriendly”

    dirty, very dirty, hair every where in the room even under the pillow i found hair. Its also very loud, you won't be able to sleep. had the worst 2 days in my life, never go there again. the personal are also so not polite and not ready to help in any issue.

    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
     Thank you for sharing a review of Barceló Tangier. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    Round Indicators
    RRodolfo Chicago, Illinois. 01/03/2019 Family

    “Very good hotel”

    Centric, close to everything. You can walk to the Medina or visit the newer area of town from this hotel. Staff are friendly and very helpful. Everybody spoke Arabic, French, Spanish, and English fluently.

    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
     Dear Guest, Thank you for making our Barceló Tanger your choice hotel on this occasion and for your very kind recommendation to the travel community of XXX, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

    EVALUATION

    Round Indicators

    • april 17 2019
    • Birmingham, United Kingdom
    • Friends getaway

    Cruiser16863381162

    “Great hotel. Friendly staff. Fantastic location.”


    The staff are all very friendly including the staff manager Jamal. The hotel is in a great location. The beach is across the road front the hotel. And there are lots of shops and restaurants within walking distance. The rooms are well decorated and value for money.


    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    EVALUATION

    Round Indicators

    • march 26 2019
    • Family

    Scenic433156

    “Best place in Tanger ⭐️”


    Honestly it’s the best place in tanger we enjoy staying in Barcelo it’s nice and clean and safe with professional security on the Doors . also staff very welcoming and Madam monia she’s very helpful and professional . She offer to help with baby bed for free .She is really kind . So the Room it’s big size and gorgeous . Relaxing hot shower all perfect I was surprised and the Internet very fast . don’t Waste your money somewhere . give it a try and you will be super satisfied 😊 i wish we got the same service in London . But unfortunately Hospitality going down bit.


    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tanger. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    EVALUATION

    Round Indicators

    • march 4 2019
    • Friends getaway

    GABEBABY2017_-

    “Very disappointing experience in an 'upscale' hotel in Tangere, Morocco”


    Terrible experience with staff regarding check in and reservations. Room not cleaned well before new guest arrival. Staff needed to be more organized and not 'blame' the client for their inability to find my reservations, and provide a second day's room without my having to spend 45 min. in manager's office waiting for room assignment. This should have all been done at the check in desk. Staff was condescending and haughty, with the exception of the one young woman left alone to check in at least 7 guests! Management staff flitted in and out, but offered no help. The front desk staff should also be trained to focus and complete all transactions with each client; not keep them waiting while solving misplaced or malfunctioning key situations, etc.


    Tourist01863907402, Responsable relations clients at Barcelo Tanger, responded to this review
    Dear Guest, We thank you for taking the time to share your experience with us. I do apologise and I am shocked to read your comments on your room on your arrival day, I do hope you reported this to our reception team, so this could have been cleaned by our housekeeping team immediately. This is very unusual as every room is per standard throroiughly cleaned and then checked by our Housekeeping Supervisors before guests are allowed to check in, clearly we have not performed to our usual standards that day and again, please recieve my sincerest apologies. It is also with great concern that we have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We promise you that your stay in our hotel will be more enjoyable

    EVALUATION

    Round Indicators

    • february 20 2019
    • Cologne, Germany
    • Solo travel

    Travel62908501372

    “4 stars Hotel wich is not even 1 star worth dirty, very dirty, loud und unfriendly”


    dirty, very dirty, hair every where in the room even under the pillow i found hair. Its also very loud, you won't be able to sleep. had the worst 2 days in my life, never go there again. the personal are also so not polite and not ready to help in any issue.


    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
    Thank you for sharing a review of Barceló Tangier. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    EVALUATION

    Round Indicators

    • january 3 2019
    • Chicago, Illinois
    • Family

    RRodolfo

    “Very good hotel”


    Centric, close to everything. You can walk to the Medina or visit the newer area of town from this hotel. Staff are friendly and very helpful. Everybody spoke Arabic, French, Spanish, and English fluently.


    Trek19075325204, Guest Relations Manager at Barcelo Tanger, responded to this review
    Dear Guest, Thank you for making our Barceló Tanger your choice hotel on this occasion and for your very kind recommendation to the travel community of XXX, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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