Preciosa playa hotel Barceló Costa Ballena Golf & Spa
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Barceló Costa Ballena Golf & Spa

Avenida Reina Sofía, s/n. Urbanización Costa Ballena   11520 Rota, Cádiz , Andalucía   España  


Places of Interest

35 km La Parra, Jerez

800 m La Ballena Beach

100 m Costa Ballena Golf Course

49.6 km Port of the Bay of Cadiz

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Ballena Golf & Spa

4.5/5 Round Indicators
| 61 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

39

Very good

21% Complete

13

Average

13% Complete

8

Poor

0% Complete

0

Very poor

1% Complete

1

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    Round Indicators
    Amanda B Rota, Spain. 06/11/2018 Couples

    “Great place to stay!”

    We enjoyed the comfortable bed, the cleanliness of the hotel, the wonderful food choices, the view, the spa and other aminities. I would highly recommend to friends and family, and I will visit again.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Amanda, Thank you very much for having taking the time to write such a lovely comment. Do not doubt that as a team we work passionately not only to improve ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. We are pleased to know that we have managed to transmit these values to you, and we wish to welcome you again in future. Sincerely, greets you Theresa S. Guest Experience Manager

    Round Indicators
    Stomper1974 Sembach, Germany. 06/09/2018 Business

    “Nothing Special”

    While most likely great for golfers, this property is lacking when one is traveling for business. The free WiFi was adequate to conduct business on my company’s VPN, but the desk in the room is extremely small and has minimal access to power outlets. The aesthetics of the hotel are quite pleasing, but it’s actual location in proximity to Rota (~15 min) make it less than the ideal meeting place to conduct any form of group meeting or function. Hotel bar is average as is the buffet restaurant. However, at 25+ Euro for the nightly buffet, I would expect better quality. All in all, not a horrible stay...just not a place that I’d recommend to fellow business travelers.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear guest, We appreciate the time the time you spent to share your experience, although we really regret to read that your stay was not as you expected. At Barceló Costa Ballena Golf & Spa we put a lot of effort and passion into our work, continuously optimizing the comfort and well-being of those who come to visit us, whether in family, couple, groups or for business and your opinion drive us not to stop paying attention to the details in order to get you fully satisfied in the future. We send you a warm greeting from the whole team. Yours sincerely, Theresa S. Guest Experience Manager

    Round Indicators
    Karen W 06/04/2018 Couples

    “Lovely hotel in a very quiet location but I won't be back”

    This is a lovely hotel with all rooms facing the ocean and the golf course. However, I won't be back as the bathrooms have opaque glass doors that don't have handles or locks. It baffles me when designers chose this as a style statement in hotels. When we booked the hotel I searched for hotels in Rota but when we arrived we discovered it is quite a distance from Rota, probably about 15 minutes in a car. Luckily we booked half board although our intention was to go out for dinner most nights, but there is NOTHING nearby that we were able to find that served dinner so I would recommend booking half board unless someone wants to drive every night or you are happy taking taxis everywhere. Luckily the food in the hotel was nice, both the breakfasts and the dinners were good, served in buffet style. The fridge in the room really didn't work very well, maintenance came to look and put it up as high as it would go but it still only cooled things, nothing was chilled. You can buy ice from the bar for 3 euro a bag if you want things more chilled but that seems a bit odd that they would charge for this because the fridges are substandard. I used the spa and had a lomi massage which was wonderful, so if you go I definitely recommend a visit to the spa, it was well worth it. Another bonus is that the club house for Costa Ballena golf course is within walking distance, and it is a beautiful 27 hole course so we made plenty of use of that. The clientele seemed to be a mix of holiday makers and people from the nearby naval base so it didn't feel like a holiday hotel. The staff were all lovely and helpful and it was just what we needed for a week of R&R.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Karen, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this review so complete. Regarding your dissatisfaction about the Minibar as well as the ice cube vending please allow us to offer you our apologies for not being able to meet your expectations with the service you received. We would like to take the opportunity to explain that the Minibars by default are not offering the same power as a fridge, but are manufactured to keep products cool, of course. We like to make sure that your opinion has been forwarded to the responsible department heads for a further evaluation. On the other hand, we are delighted to read that the massage in our U-Spa has been to your liking and we will transmit your satisfaction to Petra and her professional team. Hawaiian lomi-lomi massage is truly one of the Tops among the variety of massages and treatments of our U-Spa. The lomi- lomi is defined as a highly effective therapy providing several benefits. This is because the massage works the physical, psychological and spiritual aspects of the human being so that they are in harmony. This way you get a global feeling of well-being. We will congratulate our staff for the excellent job they are doing. It is really gratifying to know that in general, our gastronomy, services as well as facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. We appreciate your feedback and hope you had a safe trip back home. It would be a great pleasure to welcome you back in a future occasion because we would love to have the chance to make your next visit being even better. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    Round Indicators
    naplessantimar Naples. 05/22/2018 Business

    “Modern hotel but lacking items travelers need.”

    First the good — hotel is clean and rooms are updated. Strong WIFI which is good enough to stream TV shows. The hotel restauraunt has a good selection. The bad — No irons/ironing board available. This means if you are on business and arrive late you will have no way to iron your clothes. The half board dinner does not include drinks to include water. Location. Not much around this hotel so you are driving everywhere.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear guest, We would like to thank you for your stay at Barceló Costa Ballena Golf & Spa, as well as for taking the time to share your recent experience among us. Regarding your disappointment on the disposition of an iron board, please allow me to mention that on our website as well as on websites of our partners all the services offered by the hotel are listed for information and with the objective to meet expectations. Anyway, I would like to let you know that the issue has been forwarded to the hotel management to study new procedures, because we are working to provide to each customer an enjoyable stay by covering their needs at all time. Further, although we are sorry to hear your displeasure regarding the extra charge for drinks at the buffet dinner, we are grateful to know that in general you spent pleasant days in our comfortable facilities. Our chefs team will be happy to know that our gastronomy offer was to your liking and it makes us feel proud that you enjoyed so much our free WiFi service. Thank you for highlighting the perfect running as we improved capacity and speed of the WiFi recently. We look forward to having the opportunity to welcoming you again in the future. Kind regards, Theresa S. Guest Experience Manager

    Round Indicators
    RicketyBedford Bedford. 05/18/2018 Friends getaway

    “Nice comfortable hotel in quiet location”

    This is a low rise linear hotel in 5 blocks. All rooms face south west over the golf course towards the Atlantic. The rooms are spacious with very comfortable beds and all facilities you would expect. The food is good and varied but, like most hotels, they haven't found a way of keeping the buffet food hot without drying out. Costa Ballena is a relative recent development consisting of many gated, mainly holiday, residences amongst tree lined avenues. There seems to be few all year round inhabitants. The hotel is primarily a 'golf hotel' but it has pools and a Spa. The expansive sandy (and shallow water) beach is a brisk 10 minute walk. The coast is blissfully undeveloped with sand dunes and much flora and fauna. Cycling is the best way to get about with cycle paths all over. The hotel charge 3 euros an hour to hire. The nearest supermarket is 6-7 minutes walk and the nearest ATM is at the small 'local centre' about 20 minutes walk where there is also a large supermarket and chemist. There are many parks spread around and traffic is modest. The nearest town is Rota about 8 miles away where there is a naval base. The nearest airport is Jerez but there is little aircraft noise. Most people fly to Seville, about 80 minutes away by car. For a quiet 'get away' this hotel can be recommended.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear guest, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this positive review so complete. Regarding your comment about the culinary offer, please allow us to mention that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are fresh, being replenished as well as nice presented throughout all services, nevertheless be assured that your opinion will be shared with the team so as to avoid giving this kind of impression in the future. On the other hand we are very happy to know that for the rest, both the location and our services and facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. Thank you very much indeed for your fantastic recommendation to the TripAdvisor community. We would love to have the opportunity to welcoming you again in future. Kind regards. Yours sincerely, Theresa S. Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 11 2018
    • Rota, Spain
    • Couples

    Amanda B

    “Great place to stay!”


    We enjoyed the comfortable bed, the cleanliness of the hotel, the wonderful food choices, the view, the spa and other aminities. I would highly recommend to friends and family, and I will visit again.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Amanda, Thank you very much for having taking the time to write such a lovely comment. Do not doubt that as a team we work passionately not only to improve ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. We are pleased to know that we have managed to transmit these values to you, and we wish to welcome you again in future. Sincerely, greets you Theresa S. Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 9 2018
    • Sembach, Germany
    • Business

    Stomper1974

    “Nothing Special”


    While most likely great for golfers, this property is lacking when one is traveling for business. The free WiFi was adequate to conduct business on my company’s VPN, but the desk in the room is extremely small and has minimal access to power outlets. The aesthetics of the hotel are quite pleasing, but it’s actual location in proximity to Rota (~15 min) make it less than the ideal meeting place to conduct any form of group meeting or function. Hotel bar is average as is the buffet restaurant. However, at 25+ Euro for the nightly buffet, I would expect better quality. All in all, not a horrible stay...just not a place that I’d recommend to fellow business travelers.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear guest, We appreciate the time the time you spent to share your experience, although we really regret to read that your stay was not as you expected. At Barceló Costa Ballena Golf & Spa we put a lot of effort and passion into our work, continuously optimizing the comfort and well-being of those who come to visit us, whether in family, couple, groups or for business and your opinion drive us not to stop paying attention to the details in order to get you fully satisfied in the future. We send you a warm greeting from the whole team. Yours sincerely, Theresa S. Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 4 2018
    • Couples

    Karen W

    “Lovely hotel in a very quiet location but I won't be back”


    This is a lovely hotel with all rooms facing the ocean and the golf course. However, I won't be back as the bathrooms have opaque glass doors that don't have handles or locks. It baffles me when designers chose this as a style statement in hotels. When we booked the hotel I searched for hotels in Rota but when we arrived we discovered it is quite a distance from Rota, probably about 15 minutes in a car. Luckily we booked half board although our intention was to go out for dinner most nights, but there is NOTHING nearby that we were able to find that served dinner so I would recommend booking half board unless someone wants to drive every night or you are happy taking taxis everywhere. Luckily the food in the hotel was nice, both the breakfasts and the dinners were good, served in buffet style. The fridge in the room really didn't work very well, maintenance came to look and put it up as high as it would go but it still only cooled things, nothing was chilled. You can buy ice from the bar for 3 euro a bag if you want things more chilled but that seems a bit odd that they would charge for this because the fridges are substandard. I used the spa and had a lomi massage which was wonderful, so if you go I definitely recommend a visit to the spa, it was well worth it. Another bonus is that the club house for Costa Ballena golf course is within walking distance, and it is a beautiful 27 hole course so we made plenty of use of that. The clientele seemed to be a mix of holiday makers and people from the nearby naval base so it didn't feel like a holiday hotel. The staff were all lovely and helpful and it was just what we needed for a week of R&R.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Karen, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this review so complete. Regarding your dissatisfaction about the Minibar as well as the ice cube vending please allow us to offer you our apologies for not being able to meet your expectations with the service you received. We would like to take the opportunity to explain that the Minibars by default are not offering the same power as a fridge, but are manufactured to keep products cool, of course. We like to make sure that your opinion has been forwarded to the responsible department heads for a further evaluation. On the other hand, we are delighted to read that the massage in our U-Spa has been to your liking and we will transmit your satisfaction to Petra and her professional team. Hawaiian lomi-lomi massage is truly one of the Tops among the variety of massages and treatments of our U-Spa. The lomi- lomi is defined as a highly effective therapy providing several benefits. This is because the massage works the physical, psychological and spiritual aspects of the human being so that they are in harmony. This way you get a global feeling of well-being. We will congratulate our staff for the excellent job they are doing. It is really gratifying to know that in general, our gastronomy, services as well as facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. We appreciate your feedback and hope you had a safe trip back home. It would be a great pleasure to welcome you back in a future occasion because we would love to have the chance to make your next visit being even better. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 22 2018
    • Naples
    • Business

    naplessantimar

    “Modern hotel but lacking items travelers need.”


    First the good — hotel is clean and rooms are updated. Strong WIFI which is good enough to stream TV shows. The hotel restauraunt has a good selection. The bad — No irons/ironing board available. This means if you are on business and arrive late you will have no way to iron your clothes. The half board dinner does not include drinks to include water. Location. Not much around this hotel so you are driving everywhere.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear guest, We would like to thank you for your stay at Barceló Costa Ballena Golf & Spa, as well as for taking the time to share your recent experience among us. Regarding your disappointment on the disposition of an iron board, please allow me to mention that on our website as well as on websites of our partners all the services offered by the hotel are listed for information and with the objective to meet expectations. Anyway, I would like to let you know that the issue has been forwarded to the hotel management to study new procedures, because we are working to provide to each customer an enjoyable stay by covering their needs at all time. Further, although we are sorry to hear your displeasure regarding the extra charge for drinks at the buffet dinner, we are grateful to know that in general you spent pleasant days in our comfortable facilities. Our chefs team will be happy to know that our gastronomy offer was to your liking and it makes us feel proud that you enjoyed so much our free WiFi service. Thank you for highlighting the perfect running as we improved capacity and speed of the WiFi recently. We look forward to having the opportunity to welcoming you again in the future. Kind regards, Theresa S. Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 18 2018
    • Bedford
    • Friends getaway

    RicketyBedford

    “Nice comfortable hotel in quiet location”


    This is a low rise linear hotel in 5 blocks. All rooms face south west over the golf course towards the Atlantic. The rooms are spacious with very comfortable beds and all facilities you would expect. The food is good and varied but, like most hotels, they haven't found a way of keeping the buffet food hot without drying out. Costa Ballena is a relative recent development consisting of many gated, mainly holiday, residences amongst tree lined avenues. There seems to be few all year round inhabitants. The hotel is primarily a 'golf hotel' but it has pools and a Spa. The expansive sandy (and shallow water) beach is a brisk 10 minute walk. The coast is blissfully undeveloped with sand dunes and much flora and fauna. Cycling is the best way to get about with cycle paths all over. The hotel charge 3 euros an hour to hire. The nearest supermarket is 6-7 minutes walk and the nearest ATM is at the small 'local centre' about 20 minutes walk where there is also a large supermarket and chemist. There are many parks spread around and traffic is modest. The nearest town is Rota about 8 miles away where there is a naval base. The nearest airport is Jerez but there is little aircraft noise. Most people fly to Seville, about 80 minutes away by car. For a quiet 'get away' this hotel can be recommended.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear guest, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this positive review so complete. Regarding your comment about the culinary offer, please allow us to mention that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are fresh, being replenished as well as nice presented throughout all services, nevertheless be assured that your opinion will be shared with the team so as to avoid giving this kind of impression in the future. On the other hand we are very happy to know that for the rest, both the location and our services and facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. Thank you very much indeed for your fantastic recommendation to the TripAdvisor community. We would love to have the opportunity to welcoming you again in future. Kind regards. Yours sincerely, Theresa S. Guest Experience Manager

    Barceló Costa Ballena Golf & Spa  Hotel Spa

    Fantastic holiday hotel next to a magnificent Atlantic beach.

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