Ocio en el hotel Barceló Santiago
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Map and location

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

27 mi Tenerife–South Airport

219 yards Puerto Santiago beach

6 mi Abama golf course

65.9 mi Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 7050 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

42% Complete

3018

Very good

36% Complete

2586

Average

13% Complete

940

Poor

4% Complete

327

Very poor

2% Complete

179

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    Round Indicators
    Filipo W 11/12/2018 Couples

    “Wonderful holidays !”

    A beautiful hotel in a beautiful location! All staff at the Hotel were very kind. Waiters deserve a golden star, they do a great job. At the reception, we were also welcomed and informed. We got a very nice room overlooking the ocean. The food was top, just heaven in my mouth. Everything was great! IT'S ONLY ONE THING THAT YOU WERE NOT AFFECTING: - We got a dirty room, there was hair on the ground in the bathroom, just the same in the shower. - Every day the cleaning lady forgets to leave either Paper or Water, and change dirty towels on the floor - after our stay: * never once vacuumed our room * she did not wipe the dust * for 7 days nobody changed our bedding, even when we left a request with money, cleaning lady took the money and wrote thank you, but did not make the request The roomcleaning is A drama for a four-star hotel ! For this money I demand some more from the cleaning. A big Thanke you for the perfect staff at the Reception, Restaurant and special Pool-bar ! Every time with a smile ! :-) This was a wonderful holiday in Barcelo Santiago ! We come back for sure ;) .
    Round Indicators
    Sippu H 11/11/2018 Couples

    “Nice location”

    Nice four star hotel at Los Gigantes. A little bit hideaway. Good food and beautiful view to the sea. Area was not really noisy compering some another ones. Rooms were clean. Only thing we were missing was the parking place.
    Round Indicators
    jane c Sheffield, United Kingdom. 11/09/2018 Couples

    “Relaxing holiday.”

    Great hotel and great staff. Would recommend for families as well as couples stay. It is our third visit to this hotel and we hope to return again next year. The. location of the hotel is ideal, the views are incredible
    Round Indicators
    Jenn S 11/09/2018

    “excellent hotel”

    Lovely stay at the hotel, although they had buliding works going on at the hotel this didn't affect our stay to much. room always kept to high standard, food lovely and staff very friendly and attentive

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We do our best to ensure that the works external to the hotel stay always within the sensible limits so our guests are not disturbed, and we are very happu to read that it did not prevented you could enjoy your holidays with us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    alfa10cent2015 Staffordshire, United Kingdom. 11/07/2018 Couples

    “"Sundown at the pool bar"”

    This hotel has a very good reputation for value and service, the food and drink on the all inclusive is excellent value for money.You must sit by the poolside bar as the sun goes down and sip your favourite tipple, best thing ever.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you so very much for your kind and wonderful review about your recent experience with us at Barcelo Santiago. We are truly pleased to know that you have enjoyed your holiday amoung us, we appreciate your kind feedback about your gastromonic experience. All our staff work very hard everyday making sure our guest feel at home and well taken care of. Once again thank you for being our guest and we hope to have the pleasure to welcome you back in the near future. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 12 2018
    • Couples

    Filipo W

    “Wonderful holidays !”


    A beautiful hotel in a beautiful location! All staff at the Hotel were very kind. Waiters deserve a golden star, they do a great job. At the reception, we were also welcomed and informed. We got a very nice room overlooking the ocean. The food was top, just heaven in my mouth. Everything was great! IT'S ONLY ONE THING THAT YOU WERE NOT AFFECTING: - We got a dirty room, there was hair on the ground in the bathroom, just the same in the shower. - Every day the cleaning lady forgets to leave either Paper or Water, and change dirty towels on the floor - after our stay: * never once vacuumed our room * she did not wipe the dust * for 7 days nobody changed our bedding, even when we left a request with money, cleaning lady took the money and wrote thank you, but did not make the request The roomcleaning is A drama for a four-star hotel ! For this money I demand some more from the cleaning. A big Thanke you for the perfect staff at the Reception, Restaurant and special Pool-bar ! Every time with a smile ! :-) This was a wonderful holiday in Barcelo Santiago ! We come back for sure ;) .


    EVALUATION

    Round Indicators

    • november 11 2018
    • Couples

    Sippu H

    “Nice location”


    Nice four star hotel at Los Gigantes. A little bit hideaway. Good food and beautiful view to the sea. Area was not really noisy compering some another ones. Rooms were clean. Only thing we were missing was the parking place.


    EVALUATION

    Round Indicators

    • november 9 2018
    • Sheffield, United Kingdom
    • Couples

    jane c

    “Relaxing holiday.”


    Great hotel and great staff. Would recommend for families as well as couples stay. It is our third visit to this hotel and we hope to return again next year. The. location of the hotel is ideal, the views are incredible


    EVALUATION

    Round Indicators

    • november 9 2018

    Jenn S

    “excellent hotel”


    Lovely stay at the hotel, although they had buliding works going on at the hotel this didn't affect our stay to much. room always kept to high standard, food lovely and staff very friendly and attentive


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We do our best to ensure that the works external to the hotel stay always within the sensible limits so our guests are not disturbed, and we are very happu to read that it did not prevented you could enjoy your holidays with us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 7 2018
    • Staffordshire, United Kingdom
    • Couples

    alfa10cent2015

    “"Sundown at the pool bar"”


    This hotel has a very good reputation for value and service, the food and drink on the all inclusive is excellent value for money.You must sit by the poolside bar as the sun goes down and sip your favourite tipple, best thing ever.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you so very much for your kind and wonderful review about your recent experience with us at Barcelo Santiago. We are truly pleased to know that you have enjoyed your holiday amoung us, we appreciate your kind feedback about your gastromonic experience. All our staff work very hard everyday making sure our guest feel at home and well taken care of. Once again thank you for being our guest and we hope to have the pleasure to welcome you back in the near future. Kind regards, Sara Illermann Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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