Occidental Grand Cartagena Resort Hotel Pool

Occidental Cartagena

Texto: 44092 All Inclusive resort, with daily shuttles to Cartagena and direct access to a gorgeous beach on Colombia's Caribbean coast. Anillo Vial Vía Manzanillo del mar Km. 4 | 985-Cartagena Colombia
+ 57 564 244 40 + 57 152 068 44
Occidental Cartagena Texto: 44092 4 out of 5 based on 1096 ratings. 1096 user reviews.
Occidental Cartagena reviewed by Paul N on . Very enjoyable Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice... Rating: 5
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Occidental Cartagena

Anillo Vial Vía Manzanillo del mar Km. 4   985-Cartagena Colombia  


Points of Interest

9 mi Rafael Núñez International Airport

In the bay of Manzanillo del Mar

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Occidental Cartagena

4.0/5 Round Indicators
| 1096 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

426

Very good

36% Complete

405

Average

14% Complete

156

Poor

6% Complete

67

Very poor

3% Complete

42

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    Round Indicators
    Paul N 03/17/2017 Family

    “Very enjoyable ”

    Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice size and was on the water. The rooms were clean. The staff was very attentive. We enjoyed the food. I would stay here again.
    Round Indicators
    Lauri K lansing michigan. 03/12/2017 Family

    “Good option for all inclusive-travel agent review”

    Just came back from a week in Cartagena, and stayed here for the last four nights. It is a solid mid range property. Not deluxe, but a good value. We traveled with a family of six spanning three generations. Traveling from the USA on one of our peak of spring break weeks, we were amazing at how uncrowded it was. The pool was never more than 30% capacity and restaurants about half full. The resort hosted mostly South Americans, with a few from the USA and Canada. CHECK IN was fairly quick. The front desk staff spoke English well. They only had enough room keys for one per room but we were able to get another the next day. Maid service was hit and miss. We did tip 5000 Pesos per day ($1.70 USD) for the maids and they forgot to leave towels a few times, but would send them up when we called to ask for some. ROOMS - We all got upgraded to suites which gave us a lot of room - living area, large balcony, fridge, bathroom accessible by both living room and bedroom doors. Beds were not the most comfortable but I've had worse. GYM was small with a few machines/weights. I wish they had had towels/water in the gym but it was adequate for a quick work out. BEACH was grey volcanic sand. Rough surf that looked fun to play in, but we ended up staying by the pool as there was no bar service or bathrooms by the beach and it was a bit of a walk to trek to and from often. They did have boogie boards, SUP paddle boards and kayaks but no one ever used them that I saw. We could walk the beach in groups but the security guard would not let my daughter walk off the hotel grounds alone so I'm thankful for their word of caution. We did walk down a ways but it is not the type of beach you can walk for miles. The beach had beautiful stones that washed up smoothed from the ocean. SHUTTLE - We stayed close to the Old City the first few days of our trip but did take the free shuttle back for another night. Worked well and tons of fun for a night out. Pools - they had a quiet and a family pool. They did post activities but none ever took place...assuming that it was such low occupancy they did not have the demand. FOOD - there was always something you would enjoy to eat. Limited hours so we did order room service at a cost during the mid afternoon (actually wanted to watch Big 10 championship basketball in the room and they loaned us an HDMI cord so we could stream it). Ate at the Italian restaurant and buffet. Overall a good but not deluxe experience. Colombians are kind and gracious but still learning finer points of tourism. Part of the charm, we totally enjoyed our week in Colombia.
    Round Indicators
    Bozena K Mississauga, Canada. 03/09/2017 Couples

    “Beautiful Holidays”

    We just returned from our vacation at Occidental Grand. It is very nice and clean hotel. The food was good. We spend 2 weeks there and every day was something new on the menu. you could pick from. They have 3 a la carte restaurants. One is Nativo where you can have more local cousine. We enjoyed ceviche and sea food there. It is also an Italian restaurant. We had pizza and canelloni. I dont`t care for pizza but was ok.The Grill restaurant is also good. All a la carte restaurants you can book every day.The day before the departure hotel organized the Gala dinner at the pool. It was very nice setting with the music. The staff speaks spanish only, english is spoken at the reception and a la carte restaurants . It did not bother us. Shows were in spanish as well. They have a lot of clientele from South America. Since two years more Canadians are coming.The staff is very nice, they try to please you.The hotel provides tours to visit Cartagena (~ 52$ /person), volcano Totumo(~25/person) Rosario Islands(~115/person). They have a free shuttle bus going to the old city every day,It takes you 30 minutes to get there. You have to reserve it .It is good to have pesos, but we did not exchange it, so we use American dollars. In the hotel visa is accepted.Other things we liked in this hotel, you don`t need to wake up earlier to have your launch chair at the beach or the pool.Beach towels were always available if you needed fresh one. The beach has darker sand, but was clean and the water is nice and warm. This hotel is designed for families and couples who want to rest. Young people if they stay at Occidental, they will have more fun going to Cartagena at night taking the shuttle bus.We were really happy staying at Occidental and we had a great vacation. Thank you.
    Round Indicators
    Daniela E Cartagena, Colombia. 03/05/2017 Family

    “Amazing Weekend”

    Since the first minute you arrive to this resort everything is just so good. The receptionists are kind and the check-in is really easy and fast. I went with my parents so we had two rooms, they were spacious and clean. They are all-inclusive resort, so you can have all the food you want almost 24/7, also the bar is very good, but don't expect too much about it, since it's all inclusive the have just cheap liquor and one kind of colombian beer. The pool was amazing, and the recreation activities are the best thing about this place, the shows are just amazing. I'm definitely coming back.
    Round Indicators
    happywanderer381 Ontario, Canada. 02/18/2017 Friends getaway

    “Needs some improvements”

    The rooms were spacious and clean and we had a beautiful view of the adult pool and the ocean. If you had an adjoining room then it could be quite noisy. The grounds were well kept, staff were always cutting the grass, painting, doing general maintenance. The food was rather hit and miss, the buffet was not very good and the grill that was open all the time was really bad. They only served hamburgers, hotdogs, cold french fries and other greasy offerings. The Colombian a la carte restaurant was very good and we also had a good meal in the Italian Trattoria. The steak house was really bad, I would skip it. Also the service was very bad in both the buffet and at the bars. Getting a cup of hot tea was the most difficult part of any meal. The hotel is located about 30 minutes out of town, a free shuttle is offered. Being out of town was nice it was quiet. The big problem right now is that there is lots of construction going on between the hotel and town so a 30 minute shuttle turned into an hour. The beach is not what most travellers would expect, the water is brown and not the usual Caribbean turquoise, that did not bother me but I know some thought it was ugly.

    EVALUATION

    Round Indicators

    • march 17 2017
    • Family

    Paul N

    “Very enjoyable ”


    Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice size and was on the water. The rooms were clean. The staff was very attentive. We enjoyed the food. I would stay here again.


    EVALUATION

    Round Indicators

    • march 12 2017
    • lansing michigan
    • Family

    Lauri K

    “Good option for all inclusive-travel agent review”


    Just came back from a week in Cartagena, and stayed here for the last four nights. It is a solid mid range property. Not deluxe, but a good value. We traveled with a family of six spanning three generations. Traveling from the USA on one of our peak of spring break weeks, we were amazing at how uncrowded it was. The pool was never more than 30% capacity and restaurants about half full. The resort hosted mostly South Americans, with a few from the USA and Canada. CHECK IN was fairly quick. The front desk staff spoke English well. They only had enough room keys for one per room but we were able to get another the next day. Maid service was hit and miss. We did tip 5000 Pesos per day ($1.70 USD) for the maids and they forgot to leave towels a few times, but would send them up when we called to ask for some. ROOMS - We all got upgraded to suites which gave us a lot of room - living area, large balcony, fridge, bathroom accessible by both living room and bedroom doors. Beds were not the most comfortable but I've had worse. GYM was small with a few machines/weights. I wish they had had towels/water in the gym but it was adequate for a quick work out. BEACH was grey volcanic sand. Rough surf that looked fun to play in, but we ended up staying by the pool as there was no bar service or bathrooms by the beach and it was a bit of a walk to trek to and from often. They did have boogie boards, SUP paddle boards and kayaks but no one ever used them that I saw. We could walk the beach in groups but the security guard would not let my daughter walk off the hotel grounds alone so I'm thankful for their word of caution. We did walk down a ways but it is not the type of beach you can walk for miles. The beach had beautiful stones that washed up smoothed from the ocean. SHUTTLE - We stayed close to the Old City the first few days of our trip but did take the free shuttle back for another night. Worked well and tons of fun for a night out. Pools - they had a quiet and a family pool. They did post activities but none ever took place...assuming that it was such low occupancy they did not have the demand. FOOD - there was always something you would enjoy to eat. Limited hours so we did order room service at a cost during the mid afternoon (actually wanted to watch Big 10 championship basketball in the room and they loaned us an HDMI cord so we could stream it). Ate at the Italian restaurant and buffet. Overall a good but not deluxe experience. Colombians are kind and gracious but still learning finer points of tourism. Part of the charm, we totally enjoyed our week in Colombia.


    EVALUATION

    Round Indicators

    • march 9 2017
    • Mississauga, Canada
    • Couples

    Bozena K

    “Beautiful Holidays”


    We just returned from our vacation at Occidental Grand. It is very nice and clean hotel. The food was good. We spend 2 weeks there and every day was something new on the menu. you could pick from. They have 3 a la carte restaurants. One is Nativo where you can have more local cousine. We enjoyed ceviche and sea food there. It is also an Italian restaurant. We had pizza and canelloni. I dont`t care for pizza but was ok.The Grill restaurant is also good. All a la carte restaurants you can book every day.The day before the departure hotel organized the Gala dinner at the pool. It was very nice setting with the music. The staff speaks spanish only, english is spoken at the reception and a la carte restaurants . It did not bother us. Shows were in spanish as well. They have a lot of clientele from South America. Since two years more Canadians are coming.The staff is very nice, they try to please you.The hotel provides tours to visit Cartagena (~ 52$ /person), volcano Totumo(~25/person) Rosario Islands(~115/person). They have a free shuttle bus going to the old city every day,It takes you 30 minutes to get there. You have to reserve it .It is good to have pesos, but we did not exchange it, so we use American dollars. In the hotel visa is accepted.Other things we liked in this hotel, you don`t need to wake up earlier to have your launch chair at the beach or the pool.Beach towels were always available if you needed fresh one. The beach has darker sand, but was clean and the water is nice and warm. This hotel is designed for families and couples who want to rest. Young people if they stay at Occidental, they will have more fun going to Cartagena at night taking the shuttle bus.We were really happy staying at Occidental and we had a great vacation. Thank you.


    EVALUATION

    Round Indicators

    • march 5 2017
    • Cartagena, Colombia
    • Family

    Daniela E

    “Amazing Weekend”


    Since the first minute you arrive to this resort everything is just so good. The receptionists are kind and the check-in is really easy and fast. I went with my parents so we had two rooms, they were spacious and clean. They are all-inclusive resort, so you can have all the food you want almost 24/7, also the bar is very good, but don't expect too much about it, since it's all inclusive the have just cheap liquor and one kind of colombian beer. The pool was amazing, and the recreation activities are the best thing about this place, the shows are just amazing. I'm definitely coming back.


    EVALUATION

    Round Indicators

    • february 18 2017
    • Ontario, Canada
    • Friends getaway

    happywanderer381

    “Needs some improvements”


    The rooms were spacious and clean and we had a beautiful view of the adult pool and the ocean. If you had an adjoining room then it could be quite noisy. The grounds were well kept, staff were always cutting the grass, painting, doing general maintenance. The food was rather hit and miss, the buffet was not very good and the grill that was open all the time was really bad. They only served hamburgers, hotdogs, cold french fries and other greasy offerings. The Colombian a la carte restaurant was very good and we also had a good meal in the Italian Trattoria. The steak house was really bad, I would skip it. Also the service was very bad in both the buffet and at the bars. Getting a cup of hot tea was the most difficult part of any meal. The hotel is located about 30 minutes out of town, a free shuttle is offered. Being out of town was nice it was quiet. The big problem right now is that there is lots of construction going on between the hotel and town so a 30 minute shuttle turned into an hour. The beach is not what most travellers would expect, the water is brown and not the usual Caribbean turquoise, that did not bother me but I know some thought it was ugly.


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