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Reservations made at hotels in Cuba will accept payment using Visa and MasterCard as long as they do not belong to a USA bank.

Card payments will incur a fee of 3% of the total booking (applies to all of Cuba). Payments will not be accepted using American Express (AMEX) cards.

Barceló Hotel Gastronomy Arenas Blancas

Barceló Arenas Blancas

Texto: 44838 Modern and exclusive hotel located in Varadero town centre, which is ideal for rest and relaxation. CR Las Américas, km.3 -Varadero, Cuba
+53 45 6144 99 +53 45 611 086
Barceló Arenas Blancas Texto: 44838 3.5 out of 5 based on 6453 ratings. 6453 user reviews.
Barceló Arenas Blancas reviewed by Brenzy B on . Barcelo Solymar - Resort is Fantastic We have been to Cuba 6 times. We love the people at this resort – the most valuable asset of any company is its people. Onay -at the restaurant reservation desk is much; much more to everyone he... Rating: 5
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Barceló Arenas Blancas

CR Las Américas, km.3 -Varadero, Cuba  


Points of Interest

28 km Varadero Airport

4 km Varadero Golf Course

1 km Varadero

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Arenas Blancas

3.5/5 Round Indicators
| 6547 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

22% Complete

1495

Very good

34% Complete

2288

Average

20% Complete

1314

Poor

12% Complete

792

Very poor

10% Complete

658

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    Round Indicators
    anne j Ottawa, Canada. 02/19/2017 Friends getaway

    “For smokers”

    Hotel is not very clean,we had a lot of ants in are room. Food is average and not a lot of choice limited bars and not very good for drinks. No screen on patio doors and there are a lot mosquitoes so bring bug repellent. Beach is very nice if you love to take long walks its beautiful. My mother was at Solymar 2 weeks before me and not any better.
    Round Indicators
    NickMelanson Moncton, Canada. 02/19/2017 Couples

    “Nice centrally located resort”

    We stayed at this resort for one week from February 10th to February 17th. The hotel is located walking distance to local bars, restaurants and shopping. It's also on one of the best strip of beach in Varadero. The resort grounds and pools were beautiful. The beach is wide with white sand, turquoise water and lots of palapas and palm trees for shade. Room: We stayed in the Arenas Blancas section but also had access to all the amenities at the Solymar hotel. Initially we were given a room with two twin beds facing the street and noisy rooftop air-conditioners. The following day the front desk arranged to move us to a new room with a king bed and gorgeous pool view. The rooms were clean and appeared to be recently renovated. At one point we noticed that water was leaking from the ceiling next to the air-conditioner. We notified the front desk and no more than 5 minutes later a repair man showed up to fix it. Food: This resort offers 2 buffets and several a la carte restaurants. We tried the Mexican, oriental and Italian restaurants and all of them were good. The buffets however were very disappointing. We mostly ate at the Arenas Blancas buffet but when we tried the Solymar buffet we found it was equally bad. This was our 4th trip to Varadero so we didn't have high expectations but the food here was definitely the worst we've had in Cuba. Everything in the buffet was very bland and most dishes that should have been warm were cold. They really need to find a way to increase the food temperatures in the buffet. Towards the end of our vacation we craved a hot meal so we decided to go off resort. There are great local restaurants in Varadero many which are walking distance from the resort. Overall we enjoyed this resort and would likely stay here again. The resort was beautiful and staff was friendly and eager to please.
    Round Indicators
    bevb728 Oshawa, Ontario. 02/18/2017 Friends getaway

    “Ok for the money as long as you don't pay over 1100 cad$”

    As for almost all of Cuba the food is average-nothing special. The water pressure is non existent so wash your hair well before you go and hope you don't need to during the week. The beaches are as always the most beautiful so no complaints there. Staff is friendly and helpful. The rooms are basic. Entertainment leaves a lot to be desired. But overall a restful trip

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear bevb728, Firstly, we would like to thank you for your comments on Tripadvisor as our guests` opinions and feedback are of the utmost importance to us. We are sorry that on this occasion we didn't live up to your expectations. I am pleased to hear you found our staff very pleasant and helpful and your summary: "But overall a restful trip". We are sorry to hear your impression with the water pressure. We would have liked to know about that, during your stay, in order to determine the cause and provide you any better solution. Once again our apologizes, hoping you re-consider the option of visiting us again we send you our best regards, Juan Marqués General Manager

    Round Indicators
    dcread2 Windsor, Ontario. 02/18/2017 Couples

    “Underwhelming”

    How disappointing for us after returning to the same resort 15 years later but without our 3 children this time, and now a Barcelo , to find it so poorly maintained , in need of painting, ground maintenance & general cleaning neglected. The tiny bar cups were totally unnecessary & aggravating along with the consistent long line wait with minimal staff. The food was blah even by Cuban standards, the placemats & chairs soiled with dirt. However a short walk to Solymar found improvements. Unlike our last visit where the staff always greeted you happily & quickly & warmly, we now found ourselves greeting them first. They did respond quickly in kind, but there was a noticeable difference. What has happened to the happy staff that drew us back to Cuba? We were saddened by this. Our bed was clean & comfortable. However the apparent visual erosion around the tub & lack of proper functioning air conditioning controls & overall cleanliness has caused us concern. BUT the beautiful Varadero beach remains for long walks as well as the access to walking freely & safely all through town just steps out the front door.

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear dcread2, We want to thank you as always for sharing your thoughts with us and all fellow TA users. We are happy to know that you enjoyed our bed "was clean & comfortable" and our privilege location. We are sorry that you didn't enjoy your time with us and found everything about the hotel so "underwhelming". However, we feel like things could have been different if you had given us the chance by letting us know your overall discomfort while you were here. Not to say that you were not on your own right to feel let down. We are saddened to read your comments about our staff. It is one of our most important features that our staff has good contact with our guests and welcomes them with open arms. We try to fulfill and even surpass all the expectations of all our target groups as they range from families to golden agers from all over the world. Furthermore we regret that we could not always live up to your expectations regarding food. We can assure you that our chefs always try to offer excellent quality and variation. We regret not being aware of your wishes and preferences during your stay if order to find the best solution to warrant you a comfortable stay and are sorry to know that you find our hotel dated. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. The fact that our hotel was not convincing this time, we deeply regret. Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. We hope to may take the opportunity to serve you again and cause an excellent and lasting impression, through our high quality service and the fulfillment of our Barceló hotel standards. Yours faithfully, Juan Marqués General Manager

    Round Indicators
    jacquesd39 Montreal, Quebec. 02/18/2017 Friends getaway

    “Poor”

    This hotel really need to be renovate the bathroom are very bad, 4 days without bath towels, no place to have lunch outside always Inside to eat. The beach are perfect, too many people from Arena Blancas

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear jacquesd39, First of all we want to apologize if your stay with us wasn´t of your liking, our top priority is customer service and we aim to achieve total customer satisfaction. We are sorry for not getting your expectations and so you couldn´t enjoy your stay at the hotel, as great majority of our customers do. Had we known at the Front Desk about your dissatisfaction with the bathroom, we would have happily placed you in another room, nevertheless, we appreciate your candidness in sharing this information now. We are in the process of renovating most of the hotel and are making changes to better the overall experience for our guests. We modernized the rooms at Arenas Blancas, a new "Ranchon" not long ago - recently, we have a new Gym at Solymar, Horizontes Pool Bar, in a future a new Cactus Bar - added WIFI at Lobby in Solymar & Arenas Blancas. Your feedback is much appreciated and it will help us improve, thank you very much for taking the time to write a review and we hope that you give us another chance in the future. Best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Ottawa, Canada
    • Friends getaway

    anne j

    “For smokers”


    Hotel is not very clean,we had a lot of ants in are room. Food is average and not a lot of choice limited bars and not very good for drinks. No screen on patio doors and there are a lot mosquitoes so bring bug repellent. Beach is very nice if you love to take long walks its beautiful. My mother was at Solymar 2 weeks before me and not any better.


    EVALUATION

    Round Indicators

    • february 19 2017
    • Moncton, Canada
    • Couples

    NickMelanson

    “Nice centrally located resort”


    We stayed at this resort for one week from February 10th to February 17th. The hotel is located walking distance to local bars, restaurants and shopping. It's also on one of the best strip of beach in Varadero. The resort grounds and pools were beautiful. The beach is wide with white sand, turquoise water and lots of palapas and palm trees for shade. Room: We stayed in the Arenas Blancas section but also had access to all the amenities at the Solymar hotel. Initially we were given a room with two twin beds facing the street and noisy rooftop air-conditioners. The following day the front desk arranged to move us to a new room with a king bed and gorgeous pool view. The rooms were clean and appeared to be recently renovated. At one point we noticed that water was leaking from the ceiling next to the air-conditioner. We notified the front desk and no more than 5 minutes later a repair man showed up to fix it. Food: This resort offers 2 buffets and several a la carte restaurants. We tried the Mexican, oriental and Italian restaurants and all of them were good. The buffets however were very disappointing. We mostly ate at the Arenas Blancas buffet but when we tried the Solymar buffet we found it was equally bad. This was our 4th trip to Varadero so we didn't have high expectations but the food here was definitely the worst we've had in Cuba. Everything in the buffet was very bland and most dishes that should have been warm were cold. They really need to find a way to increase the food temperatures in the buffet. Towards the end of our vacation we craved a hot meal so we decided to go off resort. There are great local restaurants in Varadero many which are walking distance from the resort. Overall we enjoyed this resort and would likely stay here again. The resort was beautiful and staff was friendly and eager to please.


    EVALUATION

    Round Indicators

    • february 18 2017
    • Oshawa, Ontario
    • Friends getaway

    bevb728

    “Ok for the money as long as you don't pay over 1100 cad$”


    As for almost all of Cuba the food is average-nothing special. The water pressure is non existent so wash your hair well before you go and hope you don't need to during the week. The beaches are as always the most beautiful so no complaints there. Staff is friendly and helpful. The rooms are basic. Entertainment leaves a lot to be desired. But overall a restful trip


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear bevb728, Firstly, we would like to thank you for your comments on Tripadvisor as our guests` opinions and feedback are of the utmost importance to us. We are sorry that on this occasion we didn't live up to your expectations. I am pleased to hear you found our staff very pleasant and helpful and your summary: "But overall a restful trip". We are sorry to hear your impression with the water pressure. We would have liked to know about that, during your stay, in order to determine the cause and provide you any better solution. Once again our apologizes, hoping you re-consider the option of visiting us again we send you our best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 18 2017
    • Windsor, Ontario
    • Couples

    dcread2

    “Underwhelming”


    How disappointing for us after returning to the same resort 15 years later but without our 3 children this time, and now a Barcelo , to find it so poorly maintained , in need of painting, ground maintenance & general cleaning neglected. The tiny bar cups were totally unnecessary & aggravating along with the consistent long line wait with minimal staff. The food was blah even by Cuban standards, the placemats & chairs soiled with dirt. However a short walk to Solymar found improvements. Unlike our last visit where the staff always greeted you happily & quickly & warmly, we now found ourselves greeting them first. They did respond quickly in kind, but there was a noticeable difference. What has happened to the happy staff that drew us back to Cuba? We were saddened by this. Our bed was clean & comfortable. However the apparent visual erosion around the tub & lack of proper functioning air conditioning controls & overall cleanliness has caused us concern. BUT the beautiful Varadero beach remains for long walks as well as the access to walking freely & safely all through town just steps out the front door.


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear dcread2, We want to thank you as always for sharing your thoughts with us and all fellow TA users. We are happy to know that you enjoyed our bed "was clean & comfortable" and our privilege location. We are sorry that you didn't enjoy your time with us and found everything about the hotel so "underwhelming". However, we feel like things could have been different if you had given us the chance by letting us know your overall discomfort while you were here. Not to say that you were not on your own right to feel let down. We are saddened to read your comments about our staff. It is one of our most important features that our staff has good contact with our guests and welcomes them with open arms. We try to fulfill and even surpass all the expectations of all our target groups as they range from families to golden agers from all over the world. Furthermore we regret that we could not always live up to your expectations regarding food. We can assure you that our chefs always try to offer excellent quality and variation. We regret not being aware of your wishes and preferences during your stay if order to find the best solution to warrant you a comfortable stay and are sorry to know that you find our hotel dated. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. The fact that our hotel was not convincing this time, we deeply regret. Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. We hope to may take the opportunity to serve you again and cause an excellent and lasting impression, through our high quality service and the fulfillment of our Barceló hotel standards. Yours faithfully, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 18 2017
    • Montreal, Quebec
    • Friends getaway

    jacquesd39

    “Poor”


    This hotel really need to be renovate the bathroom are very bad, 4 days without bath towels, no place to have lunch outside always Inside to eat. The beach are perfect, too many people from Arena Blancas


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear jacquesd39, First of all we want to apologize if your stay with us wasn´t of your liking, our top priority is customer service and we aim to achieve total customer satisfaction. We are sorry for not getting your expectations and so you couldn´t enjoy your stay at the hotel, as great majority of our customers do. Had we known at the Front Desk about your dissatisfaction with the bathroom, we would have happily placed you in another room, nevertheless, we appreciate your candidness in sharing this information now. We are in the process of renovating most of the hotel and are making changes to better the overall experience for our guests. We modernized the rooms at Arenas Blancas, a new "Ranchon" not long ago - recently, we have a new Gym at Solymar, Horizontes Pool Bar, in a future a new Cactus Bar - added WIFI at Lobby in Solymar & Arenas Blancas. Your feedback is much appreciated and it will help us improve, thank you very much for taking the time to write a review and we hope that you give us another chance in the future. Best regards, Juan Marqués General Manager

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