Barceló Hotel Gastronomy Arenas Blancas

Barceló Arenas Blancas

Texto: 44838 Modern and exclusive hotel located in the center of the city of Varadero, ideal for rest and relaxation. Calle 64 y final | Varadero, Matanzas | Cuba
+53 45 6144 99 +53 45 611 086
Barceló Arenas Blancas Texto: 44838 3.5 out of 5 based on 7122 ratings. 7122 user reviews.
Barceló Arenas Blancas reviewed by coco1806 on . Had a great time but... I did stay last week of August with family .It is very hard to rate this property ( stayed Solymar side) because it is not consistent and it can be 5 stars to 1 star: 5 stars: staff is fantastic... Rating: 3
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Barceló Arenas Blancas

Calle 64 y final   Varadero, Matanzas   Cuba  


Points of Interest

3 mi Varadero Airport

2.5 mi Varadero golf course

0.6 miles Varadero

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Barceló Arenas Blancas

3.5/5 Round Indicators
| 7149 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

22% Complete

1594

Very good

34% Complete

2498

Average

19% Complete

1417

Poor

12% Complete

882

Very poor

10% Complete

757

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    rasian Burlington. 10/19/2017 Solo travel

    “Barcelo Solymar after IRMA”

    I had booked my vacation prior to the hurricane and was a bit worried about the condition. To my surprise the Hotel was in excellent shape and didn't see any damage. There have been a lot of Palm trees lost due to the hurricane and the ones standing look tired. I am not sure what you call them, but the shady things you sit under on the beach are all gone and they have place umbrellas there to help with the shade (don't really work). The only other damage I have seen was the beach bar, I asked staff where it went and they were not sure IRMA has it. They have made the Spanish or Seafood restaurant the beach bar during the day with a nice Patio to eat at. The pool on my first 2 days was very very very dirty. I was told they have issues getting clorine after the hurricane and by day 3 it was blue and nice. Staff was great I had 1 issue and spoke with Gaby in the morning and she found me around the pool at noon and had the issue fixed. Dayris was also extremly helpful and always friendly.. Pool bar was the place to be with LALA running the show always happy dancing and always asked how your night was. Venessa was on the entertainment team and always had something nice to say. Barceló Buffet is under renovation but I hear it was scheduled and not from the hurricane. only 1/4 of the buffet is being used and they are using the Italian restaurant as part of the Buffet, and the Italian and Mexican are switching days being open. The grounds crew is working non stop and I have to give them credit for cleaning up so fast after IRMA. Enjoyed myself on Oct 7th that I am heading back Nov 21..

    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
     Dear rasian, Thank you for taking the time to write a review about your experience at Barcelo Solymar Arenas Blancas Resort. We were very pleased to read that your stay ..."Hotel was in excellent shape "... and found every member of our team to be ¨Staff was great¨. It truly was a pleasure to personally take care of you. Thank you very much! My team and I thank you once again for your great comments and I personally look forward to welcoming you back the next November, here your home at Varadero. Best regards, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    Round Indicators
    niroshun m 10/17/2017 Family

    “Barcelo Solymar NOT a 4 star... 1.5 at most.”

    Guys, i stayed there from sept 21-26. This place used to be a 4 star about 10 years ago, it is no longer. at best it's a 1.5 star. The food is horrendous, the staff have gotten ill managed. The pools are dirty, i spoke with the staff there and they even said the pool is flooded with chlorine every few weeks. It rained when we were there and my room started leaking on the 4th floor. Had roaches in my room which is a given but still... From what the staff explained, the tourism group for barcelo solymar in Cuba doesn't want to put money into fixing the structure anymore not sure why. There were no activities like other resorts, no food anywhere except for the main buffet which smells like rotten seafood when you walk by it. Such an unpleasant time, we ended up eating outside of the resort for the 5 days we were there. PLEASE STAY AWAY.

    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
     Dear niroshun m, Reading your review, we realize that we failed to meet your expectations and we apologize We try very hard to provide a wonderful travel experience for guests of all ages, so, reading your review was very disheartening for us. We truly hope that we can regain your trust and your perspective is truly appreciated. Here, you have our gastronomical service and bars - during your stay: HOTEL BARCELÓ SOLYMAR Buffet "Linda Mar" "Lobby" Bar - From 08.00 to 23.00 hrs Snack Bar "Terraza Seafood" - From 11 to 17 hrs "Horizontes" Bar - From 10.00 to 00.00 hrs "Las Dunas" Bar - From 10.00 to 16.00 hrs Disco - Bar "Sala de Fiestas" - From 21.00 to 03.00 hrs "Grumete" Bar -From 15.00 to 23.00 hrs HOTEL BARCELÓ ARENAS BLANCAS Buffet "Los Jardines" "Lobby" Bar - From 06.00 a 23.00 hrs Snack Bar "Ranchón - El Caribe" Beach - From 11.00 to 17.00 hrs Bar Sport "Karaoke" - From 18.00 to 01.00 hrs "Cactus" Bar - From 10 to 23.00 hrs Night: Snack Bar & Cafeteria "Ranchón - El Caribe" Beach - From 23.00 to 06.00 hrs Here at Barceló Solymar Arenas Blancas Resort we work with many different customer nationalities, and our gastronomical offer it's made to satisfy everyone, we can understand that you didn't like it. Our Food & Beverage Manager and our Executive Chef have received your feedback and are working on improvements to guarantee our guest the best quality possible. We hope you decide to return to Barceló Solymar Arenas Blancas Resort and give us the chance to revert your impressions. If there is anything else I can do to mitigate your disappointment, please feel free to contact me at: diralojamiento@resortsolymar.gca.tur.cu Juan Marqués General Manager

    Round Indicators
    dcill0 Vancouver, Canada. 10/05/2017 Couples

    “Decent and Good Value”

    I wanted to write a review from a "Canadian/American" point of view...as we have different standards from Cuban or Europeans. When we arrived, we were checked in very friendly and quickly, but automatically put in a pool-view room, opposed to a bungalow, which we reserved. It was odd, but at least we werent on the ground level and having to deal with bugs or creatures (which you will encounter, it's a tropical island!) The bedroom was clean, had sufficient towels, firm bed, and 4 pillows (medium and high height). Air con worked well and it fit our needs. The hallway to our room was almost pitch black, as there were no lights on..I think they were dealing with an electrical issue. The food: The buffet food was average on certain nights (pasta, beans, chicken, cabbage, deli meats/cheese) and really good on others. I wasn't crazy about the buffet, as is had a weird smell, but you could walk over to Arenas Blancas buffet, which I felt was a nicer atmosphere and no weird smell. The Mexican restaurant was decent, but you have to make reservations. The Caribbean restaurant was my favorite...we ate lunch there everyday. they grilled fish, had stewed beef, rice, and a nice variety of tasty food, plus an amazing view of the ocean! Wifi was decent at $1.50 CUC for an hour (I think it was more like 1/2 hr on the card though). You can also exchange your Cdn money for CUC at reception. If you want to go to Havana for a day...don't bother with the Viazul local bus.. you will have to figure how to get to its station, deal with delays and then it doesnt even drop you off in Old Havana apparently. Book a transfer ride the day before you want to go in the hotel lobby, they have a tour rep daily. You will be picked up in a comfy bus at 8:30 and return from Havana is at 4:00pm. The commentary on the way may be in Russian however (there are TONS, and some very rude and budging infront of you in the cafe and buffet) There wasn't much nightlife...we only saw a Grease Broadway style show 1 night in the Disco room and it was really good! If you want something to do instead of sleeping at 9pm, go for a walk eastbound and you will find the Calle 62 bar and the Beatles bar which were pretty happening, and good music. It is very safe walking around and we saw tons of security guys patrolling the streets. Also, bring bug repellant spray! We got lots of bites the first couple of nights, but after spraying some OFF, we didn't even catch 1. All in all, this was a decent hotel for the cost, I'd say more like a 3 star North American standard..and they really do try to keep you happy. Remember you are in Cuba! And the beach is amazing! Enjoy yourself

    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
     Dear dcill0, Thank you for publish your comment about our Hotel in the Tripadvisor community. We are pleased to know that you considerate the Barceló Solymar Arenas Blancas a good hotel in Varadero, that you appreciate our services that we provide to our guests, especially our Caribbean restaurant. ( It is good to know that you enjoyed: "...they grilled fish, had stewed beef, rice, and a nice variety of tasty food, plus an amazing view of the ocean" ). Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. I hope you visit our Hotel on your next visit to Varadero, I will be happy to welcome you. Best regards, Juan Marqués General Manager

    Round Indicators
    Vesna V 10/03/2017 Friends getaway

    “Good resort,great beach,friendly people :)”

    I,my brother and my friend had a wonderful week in this resort,from 16-22 sept.2017 :) Before we go there i read the reviews and now i wonder how people can say that the people that work there are unfriendly,that the food is bad,resort isnt good...All i saw there were friendly people that work there,but the most friendly were people that work on Cactus bar,especially Esteban and Karen from the other pool bar-they are real treasure of the resort,keep them well :) Hotel room was ok,but who cares about the hotel room whan there is gorgeous nature :) Greetings from Macedonia,i will recommend you here :)

    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
     Dear Vesna V, Thank you so much for your wonderful review of Barceló Solymar Arenas Blancas Resort. We are very excited to hear how much you enjoyed your stay and that we can expect to see you return in the future. Warm regards, Jose Chabbar Room Division Manager diralojamiento@resortsolymar.gca.tur.cu

    Round Indicators
    suliman a Bishkek, Kyrgyzstan. 09/30/2017 Solo travel

    “quiet good, not so worse !”

    i still remember, we had arrived from Havana afternoon more than one bus, i sty more than 90 minutes to get my room key ! cause you are not Spanish spoker you'll face some priority ..my room was at ground floor, at the end of path as mangy! withe a view of tabaco private field fill of many chickens use to be close from the guests windows (might they feed it)! nice & clean enough even it was little old stile . furniture too. Wi fi at lobby only , fantastic location (at the middle of main road of touristic village) which is nearby every thing , clean beach nice food (3 meals) but you have to come early (dinner specifically)nice big swimming pool, was nice for family ..might back to there in the future !

    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
     Dear suliman a, First and foremost allow me to thank you for bringing to my attention the inconveniences faced during your stay with us, one year after. We are working on this issues for these inconveniences not to take place again. We are very pleased to hear that you had a good experience during your stay - We appreciate your opinion about our location, beach and food, it´s a plus for many guests because it is right in Varadero, convenient to the city, beach, restaurants, shops, "Calle 62" and "Beatles Bar". For future occasions we strongly encourage you to contact our customer service or the management, i am sorry for not informing you immediately as we would have looked for an alternative room of the hotel for you to fully enjoy your stay among us. To us it is of prime importance to offer total confidence in this area and we will always be more than happy to amend any situation which is not in accordance with our established high standards It would be a pleasure to host your upcoming vacations for you to testify the changes managed. Sincerely, Jose Chabbar Room Division Manager diralojamiento@resortsolymar.gca.tur.cu

    EVALUATION

    Round Indicators

    • october 19 2017
    • Burlington
    • Solo travel

    rasian

    “Barcelo Solymar after IRMA”


    I had booked my vacation prior to the hurricane and was a bit worried about the condition. To my surprise the Hotel was in excellent shape and didn't see any damage. There have been a lot of Palm trees lost due to the hurricane and the ones standing look tired. I am not sure what you call them, but the shady things you sit under on the beach are all gone and they have place umbrellas there to help with the shade (don't really work). The only other damage I have seen was the beach bar, I asked staff where it went and they were not sure IRMA has it. They have made the Spanish or Seafood restaurant the beach bar during the day with a nice Patio to eat at. The pool on my first 2 days was very very very dirty. I was told they have issues getting clorine after the hurricane and by day 3 it was blue and nice. Staff was great I had 1 issue and spoke with Gaby in the morning and she found me around the pool at noon and had the issue fixed. Dayris was also extremly helpful and always friendly.. Pool bar was the place to be with LALA running the show always happy dancing and always asked how your night was. Venessa was on the entertainment team and always had something nice to say. Barceló Buffet is under renovation but I hear it was scheduled and not from the hurricane. only 1/4 of the buffet is being used and they are using the Italian restaurant as part of the Buffet, and the Italian and Mexican are switching days being open. The grounds crew is working non stop and I have to give them credit for cleaning up so fast after IRMA. Enjoyed myself on Oct 7th that I am heading back Nov 21..


    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
    Dear rasian, Thank you for taking the time to write a review about your experience at Barcelo Solymar Arenas Blancas Resort. We were very pleased to read that your stay ..."Hotel was in excellent shape "... and found every member of our team to be ¨Staff was great¨. It truly was a pleasure to personally take care of you. Thank you very much! My team and I thank you once again for your great comments and I personally look forward to welcoming you back the next November, here your home at Varadero. Best regards, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    EVALUATION

    Round Indicators

    • october 17 2017
    • Family

    niroshun m

    “Barcelo Solymar NOT a 4 star... 1.5 at most.”


    Guys, i stayed there from sept 21-26. This place used to be a 4 star about 10 years ago, it is no longer. at best it's a 1.5 star. The food is horrendous, the staff have gotten ill managed. The pools are dirty, i spoke with the staff there and they even said the pool is flooded with chlorine every few weeks. It rained when we were there and my room started leaking on the 4th floor. Had roaches in my room which is a given but still... From what the staff explained, the tourism group for barcelo solymar in Cuba doesn't want to put money into fixing the structure anymore not sure why. There were no activities like other resorts, no food anywhere except for the main buffet which smells like rotten seafood when you walk by it. Such an unpleasant time, we ended up eating outside of the resort for the 5 days we were there. PLEASE STAY AWAY.


    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
    Dear niroshun m, Reading your review, we realize that we failed to meet your expectations and we apologize We try very hard to provide a wonderful travel experience for guests of all ages, so, reading your review was very disheartening for us. We truly hope that we can regain your trust and your perspective is truly appreciated. Here, you have our gastronomical service and bars - during your stay: HOTEL BARCELÓ SOLYMAR Buffet "Linda Mar" "Lobby" Bar - From 08.00 to 23.00 hrs Snack Bar "Terraza Seafood" - From 11 to 17 hrs "Horizontes" Bar - From 10.00 to 00.00 hrs "Las Dunas" Bar - From 10.00 to 16.00 hrs Disco - Bar "Sala de Fiestas" - From 21.00 to 03.00 hrs "Grumete" Bar -From 15.00 to 23.00 hrs HOTEL BARCELÓ ARENAS BLANCAS Buffet "Los Jardines" "Lobby" Bar - From 06.00 a 23.00 hrs Snack Bar "Ranchón - El Caribe" Beach - From 11.00 to 17.00 hrs Bar Sport "Karaoke" - From 18.00 to 01.00 hrs "Cactus" Bar - From 10 to 23.00 hrs Night: Snack Bar & Cafeteria "Ranchón - El Caribe" Beach - From 23.00 to 06.00 hrs Here at Barceló Solymar Arenas Blancas Resort we work with many different customer nationalities, and our gastronomical offer it's made to satisfy everyone, we can understand that you didn't like it. Our Food & Beverage Manager and our Executive Chef have received your feedback and are working on improvements to guarantee our guest the best quality possible. We hope you decide to return to Barceló Solymar Arenas Blancas Resort and give us the chance to revert your impressions. If there is anything else I can do to mitigate your disappointment, please feel free to contact me at: diralojamiento@resortsolymar.gca.tur.cu Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • october 5 2017
    • Vancouver, Canada
    • Couples

    dcill0

    “Decent and Good Value”


    I wanted to write a review from a "Canadian/American" point of view...as we have different standards from Cuban or Europeans. When we arrived, we were checked in very friendly and quickly, but automatically put in a pool-view room, opposed to a bungalow, which we reserved. It was odd, but at least we werent on the ground level and having to deal with bugs or creatures (which you will encounter, it's a tropical island!) The bedroom was clean, had sufficient towels, firm bed, and 4 pillows (medium and high height). Air con worked well and it fit our needs. The hallway to our room was almost pitch black, as there were no lights on..I think they were dealing with an electrical issue. The food: The buffet food was average on certain nights (pasta, beans, chicken, cabbage, deli meats/cheese) and really good on others. I wasn't crazy about the buffet, as is had a weird smell, but you could walk over to Arenas Blancas buffet, which I felt was a nicer atmosphere and no weird smell. The Mexican restaurant was decent, but you have to make reservations. The Caribbean restaurant was my favorite...we ate lunch there everyday. they grilled fish, had stewed beef, rice, and a nice variety of tasty food, plus an amazing view of the ocean! Wifi was decent at $1.50 CUC for an hour (I think it was more like 1/2 hr on the card though). You can also exchange your Cdn money for CUC at reception. If you want to go to Havana for a day...don't bother with the Viazul local bus.. you will have to figure how to get to its station, deal with delays and then it doesnt even drop you off in Old Havana apparently. Book a transfer ride the day before you want to go in the hotel lobby, they have a tour rep daily. You will be picked up in a comfy bus at 8:30 and return from Havana is at 4:00pm. The commentary on the way may be in Russian however (there are TONS, and some very rude and budging infront of you in the cafe and buffet) There wasn't much nightlife...we only saw a Grease Broadway style show 1 night in the Disco room and it was really good! If you want something to do instead of sleeping at 9pm, go for a walk eastbound and you will find the Calle 62 bar and the Beatles bar which were pretty happening, and good music. It is very safe walking around and we saw tons of security guys patrolling the streets. Also, bring bug repellant spray! We got lots of bites the first couple of nights, but after spraying some OFF, we didn't even catch 1. All in all, this was a decent hotel for the cost, I'd say more like a 3 star North American standard..and they really do try to keep you happy. Remember you are in Cuba! And the beach is amazing! Enjoy yourself


    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
    Dear dcill0, Thank you for publish your comment about our Hotel in the Tripadvisor community. We are pleased to know that you considerate the Barceló Solymar Arenas Blancas a good hotel in Varadero, that you appreciate our services that we provide to our guests, especially our Caribbean restaurant. ( It is good to know that you enjoyed: "...they grilled fish, had stewed beef, rice, and a nice variety of tasty food, plus an amazing view of the ocean" ). Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. I hope you visit our Hotel on your next visit to Varadero, I will be happy to welcome you. Best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • october 3 2017
    • Friends getaway

    Vesna V

    “Good resort,great beach,friendly people :)”


    I,my brother and my friend had a wonderful week in this resort,from 16-22 sept.2017 :) Before we go there i read the reviews and now i wonder how people can say that the people that work there are unfriendly,that the food is bad,resort isnt good...All i saw there were friendly people that work there,but the most friendly were people that work on Cactus bar,especially Esteban and Karen from the other pool bar-they are real treasure of the resort,keep them well :) Hotel room was ok,but who cares about the hotel room whan there is gorgeous nature :) Greetings from Macedonia,i will recommend you here :)


    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
    Dear Vesna V, Thank you so much for your wonderful review of Barceló Solymar Arenas Blancas Resort. We are very excited to hear how much you enjoyed your stay and that we can expect to see you return in the future. Warm regards, Jose Chabbar Room Division Manager diralojamiento@resortsolymar.gca.tur.cu

    EVALUATION

    Round Indicators

    • september 30 2017
    • Bishkek, Kyrgyzstan
    • Solo travel

    suliman a

    “quiet good, not so worse !”


    i still remember, we had arrived from Havana afternoon more than one bus, i sty more than 90 minutes to get my room key ! cause you are not Spanish spoker you'll face some priority ..my room was at ground floor, at the end of path as mangy! withe a view of tabaco private field fill of many chickens use to be close from the guests windows (might they feed it)! nice & clean enough even it was little old stile . furniture too. Wi fi at lobby only , fantastic location (at the middle of main road of touristic village) which is nearby every thing , clean beach nice food (3 meals) but you have to come early (dinner specifically)nice big swimming pool, was nice for family ..might back to there in the future !


    BarceloSmAb, Director General at Barcelo Solymar, responded to this review
    Dear suliman a, First and foremost allow me to thank you for bringing to my attention the inconveniences faced during your stay with us, one year after. We are working on this issues for these inconveniences not to take place again. We are very pleased to hear that you had a good experience during your stay - We appreciate your opinion about our location, beach and food, it´s a plus for many guests because it is right in Varadero, convenient to the city, beach, restaurants, shops, "Calle 62" and "Beatles Bar". For future occasions we strongly encourage you to contact our customer service or the management, i am sorry for not informing you immediately as we would have looked for an alternative room of the hotel for you to fully enjoy your stay among us. To us it is of prime importance to offer total confidence in this area and we will always be more than happy to amend any situation which is not in accordance with our established high standards It would be a pleasure to host your upcoming vacations for you to testify the changes managed. Sincerely, Jose Chabbar Room Division Manager diralojamiento@resortsolymar.gca.tur.cu

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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