Barceló Old Town Praha Hotel Room Service

Barceló Old Town Praha

Texto: 40339 Hotel offering excellent value for money due to its strategic location in Prague and its recent refurbishment. CL Celetná 29/288 | 110 00 Praga, República Checa
+420 222 337111 +420 222 337777
Barceló Old Town Praha Texto: 40339 4.5 out of 5 based on 1667 ratings. 1667 user reviews.
Barceló Old Town Praha reviewed by LuutZurich on . central, friendly, modern-heritage, sober fantastic central location, relatively quiet at night, nicely modernized heritage building with a sizable, inviting modern lobby and friendly staff. good quality but not exciting standard, ok... Rating: 3
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Barceló Old Town Praha

CL Celetná 29/288   110 00 Praga, República Checa  


Places of Interest

16.5 km Václav Havel Airport Prague 

1.9 km Trade Fair Palace

10 minutes National Theatre

15 Min. Prague and Hradcany Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Old Town Praha

4.5/5 Round Indicators
| 1671 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

66% Complete

1112

Very good

25% Complete

434

Average

4% Complete

72

Poor

1% Complete

31

Very poor

1% Complete

22

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    Round Indicators
    Hisham_SA Khobar. 11/17/2017

    “Prague holiday ”

    Very excellent location close to all attractions in old town ( Staroměstské náměstí & powder tower), and close to major shopping streets and malls (Palladium, Na Příkopě, vaslavske náměstí. Metro náměstí Republiky is few steps. Nice comfortable rooms and nice staff.
    Round Indicators
    Olegumbu London, United Kingdom. 11/14/2017 Business

    “Hidden gem with fantastic loft rooms”

    Hidden gem in Prague Old Town centrally located to all the sights. Try to go for the rooms on 5th and 6th floor. Room 601 is probably one of the best as there you have a whole loft with nice exposed beams for yourself. On a downside, some bits require modernisation and upgrading (leaking water taps, odd lights etc), but this does not spoil the experience, especially if you are staying just for couple of nights. Price wise, a bit overpriced in high season, but good value off season. Stayed there in March and November.
    Round Indicators
    LuutZurich Zurich, Switzerland. 11/11/2017 Couples

    “central, friendly, modern-heritage, sober”

    fantastic central location, relatively quiet at night, nicely modernized heritage building with a sizable, inviting modern lobby and friendly staff. good quality but not exciting standard, ok breakfast however not nice coffee and strangely tasting cereals. shower flooding, bed seems comfortable at first but mattrass turns out saggy and not convenient for 2. good and timely cleaning service.
    Round Indicators
    Nancy W Los Angeles, California, United States. 10/28/2017 Couples

    “Great location, reasonable price”

    Barcelo Old Town Praha is in the heart of everything. Easy walking to everything. The hotel itself is lovely, comfortable and spacious room, with terrific staff. Old on the outside, but with modern amenities and rooms. I'd definitely stay here again. We loved the place.
    Round Indicators
    richardmurphy2017 Ely, United Kingdom. 10/25/2017 Business

    “Terrible value for money: they need to learn what running a hotel is all about”

    Stayed for two nights Superficially attractive and looked to be a nice room So why can't they provide tea bags after 10 at night? Not everyone wants Earl Grey And why is it so hard to get lights to work? Why is the bath so slow to run (give yourself half an hour lead time) Breakfast is perfunctory And the wifi is intermittent to be kind to it At the price charged none of these things should happen but they all do I would not stay again: a significant waste of money And staff did not seem to care I was not alone with my frustration, I noted

    Barcelo_OldTown, Director General at Barcelo Old Town Praha, responded to this review
     Dear guest, We were very disappointed to read your experience during your stay in our Barceló Old Town Praha hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Regarding your comments about WiFi, we are very surprised of it and we have immediately call our outsourced company in charge of its maintenance due to in 2017 we installed optical fiber in the whole building and we did not have any issue till now. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Alejandro Martín General Manager

    EVALUATION

    Round Indicators

    • november 17 2017
    • Khobar

    Hisham_SA

    “Prague holiday ”


    Very excellent location close to all attractions in old town ( Staroměstské náměstí & powder tower), and close to major shopping streets and malls (Palladium, Na Příkopě, vaslavske náměstí. Metro náměstí Republiky is few steps. Nice comfortable rooms and nice staff.


    EVALUATION

    Round Indicators

    • november 14 2017
    • London, United Kingdom
    • Business

    Olegumbu

    “Hidden gem with fantastic loft rooms”


    Hidden gem in Prague Old Town centrally located to all the sights. Try to go for the rooms on 5th and 6th floor. Room 601 is probably one of the best as there you have a whole loft with nice exposed beams for yourself. On a downside, some bits require modernisation and upgrading (leaking water taps, odd lights etc), but this does not spoil the experience, especially if you are staying just for couple of nights. Price wise, a bit overpriced in high season, but good value off season. Stayed there in March and November.


    EVALUATION

    Round Indicators

    • november 11 2017
    • Zurich, Switzerland
    • Couples

    LuutZurich

    “central, friendly, modern-heritage, sober”


    fantastic central location, relatively quiet at night, nicely modernized heritage building with a sizable, inviting modern lobby and friendly staff. good quality but not exciting standard, ok breakfast however not nice coffee and strangely tasting cereals. shower flooding, bed seems comfortable at first but mattrass turns out saggy and not convenient for 2. good and timely cleaning service.


    EVALUATION

    Round Indicators

    • october 28 2017
    • Los Angeles, California, United States
    • Couples

    Nancy W

    “Great location, reasonable price”


    Barcelo Old Town Praha is in the heart of everything. Easy walking to everything. The hotel itself is lovely, comfortable and spacious room, with terrific staff. Old on the outside, but with modern amenities and rooms. I'd definitely stay here again. We loved the place.


    EVALUATION

    Round Indicators

    • october 25 2017
    • Ely, United Kingdom
    • Business

    richardmurphy2017

    “Terrible value for money: they need to learn what running a hotel is all about”


    Stayed for two nights Superficially attractive and looked to be a nice room So why can't they provide tea bags after 10 at night? Not everyone wants Earl Grey And why is it so hard to get lights to work? Why is the bath so slow to run (give yourself half an hour lead time) Breakfast is perfunctory And the wifi is intermittent to be kind to it At the price charged none of these things should happen but they all do I would not stay again: a significant waste of money And staff did not seem to care I was not alone with my frustration, I noted


    Barcelo_OldTown, Director General at Barcelo Old Town Praha, responded to this review
    Dear guest, We were very disappointed to read your experience during your stay in our Barceló Old Town Praha hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Regarding your comments about WiFi, we are very surprised of it and we have immediately call our outsourced company in charge of its maintenance due to in 2017 we installed optical fiber in the whole building and we did not have any issue till now. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Alejandro Martín General Manager

    Barceló Old Town Praha Hotel Surroundings

    Charming city hotel occupying a majestic 17th century building

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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