Family Club at Barceló Bávaro Palace Deluxe Hotel Pool

Family Club at Barceló Bávaro Palace

Texto: 37096 Luxurious rooms for families and premium service at the Bávaro Palace Hotel. Carretera Bávaro, Km. 1 | 23301 Bávaro, Higuey | PO Box 3177
+1 809 227 2356 +1 809 6867723
Family Club at Barceló Bávaro Palace Texto: 37096 4 out of 5 based on 128 ratings. 128 user reviews.
Family Club at Barceló Bávaro Palace reviewed by Stars071172 on . Family club rip-off Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a... Rating: 1
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Family Club at Barceló Bávaro Palace

Carretera Bávaro, Km. 1   23301 Bávaro, Higuey   PO Box 3177  


Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Family Club at Barceló Bávaro Palace

4.0/5 Round Indicators
| 128 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Quality of sleep

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

70

Very good

25% Complete

33

Average

8% Complete

11

Poor

4% Complete

6

Very poor

6% Complete

8

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    Stars071172 10/20/2017 Family

    “Family club rip-off”

    Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a reason it is always empty.

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Bavaro Palace hotel and apologize if you experienced any inconsistency in our service; we have read your review with our utmost attention and will take note of your constructive remarks. We lament not having met your expectations at all because our main goal strives in having a great ambience to satisfy our guests requirements; we regret that we were not able to fulfill your expectations We do not want to stay with the wrong image of the hotel. We invite you to return to visit us the next time you decide to return to the Dominican Republic. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    Round Indicators
    cfd08 URBANA. 10/09/2017 Family

    “Great family vacation”

    My family traveled here with a 4yr old and 1 1/2yr old. We had a great time. The property is perfect for families. There is so much to do with the water park, main pool, beach, and mini pool for kids. The restaurants were amazing. I thought the buffet food was really good and the selection was great. We have stayed at other high end resorts and this was just as good and better price. Everyone was friendly and din't seem annoyed when the kids misbehaved. The property is large but there is a train that takes you around. My kids loved riding the train and waving at everyone. The beach is nice and the water is really blue here with no big waves. Our room was located near the kids water park which was perfect b/c theres a train stop there, bar, and a customer service desk where you make your dinner reservations. The dinner reservation system would be my only complaint. They would say there were no reservation till 8 at night at any restaurants. You would walk by the restaurant and maybe 5 tables would have people at them, literally probably 50 tables open. Though if you made a reservation the day before we had no problem getting in early. Just thought that was frustrating with young kids who go to bed at 8. Also Santa Fe steak house had the best kids menu, wish all the restaurants had that menu so we could have ate at more places since the 4yr old is a picky eater. Overall great trip and we will be back!!!

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our team reaching that goal. Thanks for your kind words to our property, it’s a pleasure to know we meet your holiday expectation and our facilities like the room you stayed, the infrastructure, our kids’ facilities, and more were to your liking. It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our beautiful beach, your room as well as the service. I hope to have the opportunity to host in the near future and show you our commitment to excellence service and guests’ satisfaction. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    Round Indicators
    Pekeyas87 Gijon. 08/31/2017 Solo travel

    “Holidays”

    It is a spectacular hotel, with incredible rooms with sea view and jacuzzi on the terrace. I went to spend a few days of relaxation and I have been an amazing vacation. Great service, very nice beach with a lot of activities. Definitely I will repeat.

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, Receive a cordial greeting from all the team working at the Barceló Bávaro Palace. We really appreciated your feedback which is received with gratitude, our main goal is the total satisfaction of our guests, so we are pleased of knowing we met your expectations, we strive to provide an excellent service and offer our guests the most memorable vacations, so we are glad of having achieved our goal! Our highest priority is to make our guests' stay the most beautiful and memorable of all. Thank you for your comments and suggestions will work to achieve maximum satisfaction of our guests, we hope to see you on your next vacation!! Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    Round Indicators
    montmitchell Chicago, Illinois. 05/31/2017 Couples

    “Great Stay”

    My wife and I just returned from a 4 night stay at the Bavaro Palace Deluxe. We had a great time. The place was clean, tidy and enjoyable. The pools were great and the food was super. We ate at 4 of the specialty restaurants (though they are not all that honest about reservation times. They told me the only time I could get into the Seafood restaurant was 10PM. When I balked she said there was a 7:30Pm terrace table like she was doing me a favor). The restaurant was only 1/4 full the entire time we were there from 7:30 - 9:00 PM). I have to give HUGE props to Melissa ( a greeter a the Dominican Buffett.) She was super sweet and awesome! Even sang to my wife for her birthday. She should get a raise! We would definitely go back.

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace on this page. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal with you. Thank you so much for your special comments to our coworker; she will be happy to hear from you, as well as, our management. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    Round Indicators
    Sonia B 05/09/2017 Family

    “Family Trip”

    Check in standard after 3pm. No drinks offered upon check in and it was toasty. Find Melvin when you get there he can guide you. Apple vacations Emmanual, is the best we did the dolphin adventure and went to the mountains all day excursion with American and Ceasar and when I tell you I had a good time, learned several thinks and sipped on some rum. I had a blast. The food was good.. Seafood was great! But our steak was cooked to perfection. Hats off to Carlos in the buffet that man works and showed my family so much love. Thank you. The young lady yasmine in the store...thank you for helping me with my little 1 yr old terror.. all I can say is pool, food, great room 8212 across from Barco is the best location. The speaker rocks lol I loved those bar shocked daily and shower magnificent. If you forget anything this resort has it. And an urgent care on site. This is hands down one of the best vacations I have had, traveling with a 4 and 1 yr old. And the bowl g was too fun, pool so much to do we are booking another trip soon! Thank you for the hospitality and love.

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We appreciate the time you have taken to share your impressions about your stay in Barceló Bávaro Palace on Tripadvisor. Thanks for your compliment about our infrastructure and wonderful beach. It is a pleasure for us to know that we were able to provide you a delightful stay and you and your family enjoyed our beach & pool area. We are pleased that we met your expectations regarding our rooms, and that the service of our staff members were to your liking. Once again, we thank you for your valuable comments and we hope to have the pleasure of welcoming you again in the near future. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    EVALUATION

    Round Indicators

    • october 20 2017
    • Family

    Stars071172

    “Family club rip-off”


    Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a reason it is always empty.


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Bavaro Palace hotel and apologize if you experienced any inconsistency in our service; we have read your review with our utmost attention and will take note of your constructive remarks. We lament not having met your expectations at all because our main goal strives in having a great ambience to satisfy our guests requirements; we regret that we were not able to fulfill your expectations We do not want to stay with the wrong image of the hotel. We invite you to return to visit us the next time you decide to return to the Dominican Republic. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    EVALUATION

    Round Indicators

    • october 9 2017
    • URBANA
    • Family

    cfd08

    “Great family vacation”


    My family traveled here with a 4yr old and 1 1/2yr old. We had a great time. The property is perfect for families. There is so much to do with the water park, main pool, beach, and mini pool for kids. The restaurants were amazing. I thought the buffet food was really good and the selection was great. We have stayed at other high end resorts and this was just as good and better price. Everyone was friendly and din't seem annoyed when the kids misbehaved. The property is large but there is a train that takes you around. My kids loved riding the train and waving at everyone. The beach is nice and the water is really blue here with no big waves. Our room was located near the kids water park which was perfect b/c theres a train stop there, bar, and a customer service desk where you make your dinner reservations. The dinner reservation system would be my only complaint. They would say there were no reservation till 8 at night at any restaurants. You would walk by the restaurant and maybe 5 tables would have people at them, literally probably 50 tables open. Though if you made a reservation the day before we had no problem getting in early. Just thought that was frustrating with young kids who go to bed at 8. Also Santa Fe steak house had the best kids menu, wish all the restaurants had that menu so we could have ate at more places since the 4yr old is a picky eater. Overall great trip and we will be back!!!


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our team reaching that goal. Thanks for your kind words to our property, it’s a pleasure to know we meet your holiday expectation and our facilities like the room you stayed, the infrastructure, our kids’ facilities, and more were to your liking. It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our beautiful beach, your room as well as the service. I hope to have the opportunity to host in the near future and show you our commitment to excellence service and guests’ satisfaction. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    EVALUATION

    Round Indicators

    • august 31 2017
    • Gijon
    • Solo travel

    Pekeyas87

    “Holidays”


    It is a spectacular hotel, with incredible rooms with sea view and jacuzzi on the terrace. I went to spend a few days of relaxation and I have been an amazing vacation. Great service, very nice beach with a lot of activities. Definitely I will repeat.


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, Receive a cordial greeting from all the team working at the Barceló Bávaro Palace. We really appreciated your feedback which is received with gratitude, our main goal is the total satisfaction of our guests, so we are pleased of knowing we met your expectations, we strive to provide an excellent service and offer our guests the most memorable vacations, so we are glad of having achieved our goal! Our highest priority is to make our guests' stay the most beautiful and memorable of all. Thank you for your comments and suggestions will work to achieve maximum satisfaction of our guests, we hope to see you on your next vacation!! Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    EVALUATION

    Round Indicators

    • may 31 2017
    • Chicago, Illinois
    • Couples

    montmitchell

    “Great Stay”


    My wife and I just returned from a 4 night stay at the Bavaro Palace Deluxe. We had a great time. The place was clean, tidy and enjoyable. The pools were great and the food was super. We ate at 4 of the specialty restaurants (though they are not all that honest about reservation times. They told me the only time I could get into the Seafood restaurant was 10PM. When I balked she said there was a 7:30Pm terrace table like she was doing me a favor). The restaurant was only 1/4 full the entire time we were there from 7:30 - 9:00 PM). I have to give HUGE props to Melissa ( a greeter a the Dominican Buffett.) She was super sweet and awesome! Even sang to my wife for her birthday. She should get a raise! We would definitely go back.


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace on this page. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal with you. Thank you so much for your special comments to our coworker; she will be happy to hear from you, as well as, our management. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    EVALUATION

    Round Indicators

    • may 9 2017
    • Family

    Sonia B

    “Family Trip”


    Check in standard after 3pm. No drinks offered upon check in and it was toasty. Find Melvin when you get there he can guide you. Apple vacations Emmanual, is the best we did the dolphin adventure and went to the mountains all day excursion with American and Ceasar and when I tell you I had a good time, learned several thinks and sipped on some rum. I had a blast. The food was good.. Seafood was great! But our steak was cooked to perfection. Hats off to Carlos in the buffet that man works and showed my family so much love. Thank you. The young lady yasmine in the store...thank you for helping me with my little 1 yr old terror.. all I can say is pool, food, great room 8212 across from Barco is the best location. The speaker rocks lol I loved those bar shocked daily and shower magnificent. If you forget anything this resort has it. And an urgent care on site. This is hands down one of the best vacations I have had, traveling with a 4 and 1 yr old. And the bowl g was too fun, pool so much to do we are booking another trip soon! Thank you for the hospitality and love.


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We appreciate the time you have taken to share your impressions about your stay in Barceló Bávaro Palace on Tripadvisor. Thanks for your compliment about our infrastructure and wonderful beach. It is a pleasure for us to know that we were able to provide you a delightful stay and you and your family enjoyed our beach & pool area. We are pleased that we met your expectations regarding our rooms, and that the service of our staff members were to your liking. Once again, we thank you for your valuable comments and we hope to have the pleasure of welcoming you again in the near future. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

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