Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9086 An all inclusive beachfront resort for the entire family in a magnificent setting that features swimming pools and tropical gardens. Carretera Macao, S/N, Playa Arena Gorda | 23301 | Punta Cana La Altagracia || República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9086 4 out of 5 based on 9678 ratings. 9678 user reviews.
Occidental Caribe reviewed by Fatsani D on . Excellent This was a great hotel with great staff. I had a fun time and the views were to die for. We went there to celebrate my 4oth birthday during Super bowl weekend. I was impressed with the service as... Rating: 5
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda   23301   Punta Cana La Altagracia     República Dominicana  


Points of Interest

18 mi Punta Cana International Airport

9 mi Macao Beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Caribe

4.0/5 Round Indicators
| 9733 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

3861

Very good

27% Complete

2714

Average

15% Complete

1488

Poor

8% Complete

860

Very poor

8% Complete

810

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    Round Indicators
    jcristelli 02/20/2018 Family

    “family vacation”

    really enjoyed our vacation ..read alot of terrible reviews before leaving so i was concerned but this was not our experience hotel was emmaculate staff was great food in the all a carte restutants where great especially enoyed the japanese and dominican rest
    Round Indicators
    Bruce10872014 Innisfil, Canada. 02/20/2018 Couples

    “Good vacation ”

    We were there Feb 11 to 18, beautiful resort with very clean facilities. Booked a Premium level room, WiFi included. Bath robes and slippers. Also privileged lounge available for use, worth the upgrade. Food is good, staff is nice, small language barrier with some of the staff, beach is huge and clean. Restaurants are good. Overall very good resort.
    Round Indicators
    mariocerminara Hamilton, Canada. 02/19/2018 Friends getaway

    “Comfortable and Inviting Pool and Beach areas/”

    The pool and beach areas were very warm and inviting and had character; both areas had plenty of room. The rooms were comfortable. The food was good but missed the fresh juice bars, especially fresh orange juice in the mornings. No shrimp at buffets. There wasn't enough staff at the buffets and the staff could have been more nicer. Overall, for the price we paid we would go back.
    Round Indicators
    bcp20182018 Plymouth, Massachusetts. 02/19/2018 Couples

    “Relaxed and clean”

    We were at The Occidental Caribe from 2/10 through 2/17. The views were spectacular, the buffet immense, the drinks amazing. We have visited the DR 9 times previously and this is the first resort that did not smell of mildew and bug spray. We were happily surprised by the quality of the room air conditioner. We like it COLD, and the room temperature stayed cool enough they entire week. The specialty restaurants were great. (We samples the Dominican, Surf and Turf, Pizza, Italian, and Mexican.) We also enjoyed he food at the Buffet, although the service there proved frustrating at times. The staff were amazing. Mostly everyone spoke at least some English, and all were attentive to try to help us speak Spanish. The bar tenders were fabulous. Omar, Angelo, Maria, and ALL the others, at all the bars, gladly contributed to our enjoyment of our stay. Our only true disappointment was a lack of concern when we encountered a door lock issue. While the staff would promise to send someone, it took 4 attempts at calls and repeated visits to the desk to finally get the problem resolved after 3 days of pestering. The hotel was the cleanest was have visited; the building, while massive, was easy to maneuver, and once we had our bearings, it was easy to get to anywhere easily without an issue.
    Round Indicators
    spider72018 Stoney Creek, Canada. 02/18/2018 Friends getaway

    “occidental caribe”

    excellent place ! love the grounds pool and the beach area ! Cant beat it !!!! best hotel in the area with lots of room to move and very close to the beach ! food was very good and the staff was great ! Been in punta cane 4 timers i wuill always go back to caribe ///111

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Always at your disposal. Manager Occidental Caribe

    EVALUATION

    Round Indicators

    • february 20 2018
    • Family

    jcristelli

    “family vacation”


    really enjoyed our vacation ..read alot of terrible reviews before leaving so i was concerned but this was not our experience hotel was emmaculate staff was great food in the all a carte restutants where great especially enoyed the japanese and dominican rest


    EVALUATION

    Round Indicators

    • february 20 2018
    • Innisfil, Canada
    • Couples

    Bruce10872014

    “Good vacation ”


    We were there Feb 11 to 18, beautiful resort with very clean facilities. Booked a Premium level room, WiFi included. Bath robes and slippers. Also privileged lounge available for use, worth the upgrade. Food is good, staff is nice, small language barrier with some of the staff, beach is huge and clean. Restaurants are good. Overall very good resort.


    EVALUATION

    Round Indicators

    • february 19 2018
    • Hamilton, Canada
    • Friends getaway

    mariocerminara

    “Comfortable and Inviting Pool and Beach areas/”


    The pool and beach areas were very warm and inviting and had character; both areas had plenty of room. The rooms were comfortable. The food was good but missed the fresh juice bars, especially fresh orange juice in the mornings. No shrimp at buffets. There wasn't enough staff at the buffets and the staff could have been more nicer. Overall, for the price we paid we would go back.


    EVALUATION

    Round Indicators

    • february 19 2018
    • Plymouth, Massachusetts
    • Couples

    bcp20182018

    “Relaxed and clean”


    We were at The Occidental Caribe from 2/10 through 2/17. The views were spectacular, the buffet immense, the drinks amazing. We have visited the DR 9 times previously and this is the first resort that did not smell of mildew and bug spray. We were happily surprised by the quality of the room air conditioner. We like it COLD, and the room temperature stayed cool enough they entire week. The specialty restaurants were great. (We samples the Dominican, Surf and Turf, Pizza, Italian, and Mexican.) We also enjoyed he food at the Buffet, although the service there proved frustrating at times. The staff were amazing. Mostly everyone spoke at least some English, and all were attentive to try to help us speak Spanish. The bar tenders were fabulous. Omar, Angelo, Maria, and ALL the others, at all the bars, gladly contributed to our enjoyment of our stay. Our only true disappointment was a lack of concern when we encountered a door lock issue. While the staff would promise to send someone, it took 4 attempts at calls and repeated visits to the desk to finally get the problem resolved after 3 days of pestering. The hotel was the cleanest was have visited; the building, while massive, was easy to maneuver, and once we had our bearings, it was easy to get to anywhere easily without an issue.


    EVALUATION

    Round Indicators

    • february 18 2018
    • Stoney Creek, Canada
    • Friends getaway

    spider72018

    “occidental caribe”


    excellent place ! love the grounds pool and the beach area ! Cant beat it !!!! best hotel in the area with lots of room to move and very close to the beach ! food was very good and the staff was great ! Been in punta cane 4 timers i wuill always go back to caribe ///111


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Always at your disposal. Manager Occidental Caribe

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