Reopening of the Occidental Punta Cana

The experience of staying at our completely renovated hotel means waking up every day beside a stunning coral beach and the wonderful sea at Bavaro Beach.

Guests will also be able to enjoy a wide range of culinary delights, as well as leisure and sports activities, in the Dominican Republic.

Hotel Pool  Occidental Grand Punta Cana Resort

Royal Level at Occidental Punta Cana

Texto: 37262 An exclusive club where each guest enjoys a hot tub and VIP services on the best beach in Punta Cana. Avenida España | 2300 Bávaro | La Altagracia
809 221 8787 809 221 8790
Royal Level at Occidental Punta Cana Texto: 37262 3.5 out of 5 based on 8728 ratings. 8728 user reviews.
Royal Level at Occidental Punta Cana reviewed by Sharon S on . OMIGOD!!! As always, Dominican Republic staff are kind, helpful and friendly. Our flight was delayed and this is where United sent us. The grounds and the lobby are very pretty and tropical looking. That's... Rating: 1
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Royal Level at Occidental Punta Cana

Avenida España   2300 Bávaro   La Altagracia  


Points of Interest

15 mi Punta Cana International Airport

2 mi Beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental Punta Cana

3.5/5 Round Indicators
| 8730 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

32% Complete

2854

Very good

30% Complete

2646

Average

17% Complete

1503

Poor

10% Complete

885

Very poor

9% Complete

843

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    Round Indicators
    Sharon S Rockville, United States. 01/22/2017 Family

    “OMIGOD!!!”

    As always, Dominican Republic staff are kind, helpful and friendly. Our flight was delayed and this is where United sent us. The grounds and the lobby are very pretty and tropical looking. That's where the fun ends! We arrived at 9:00pm after being trapped at airport for hours! There was 5 in our party, with 4 different rooms. All the rooms were dingy looking with several problems. Issues... two towels period, hole in bathtub, leaks in bathroom with puddles of water, no hot water, broken phone, no privacy curtain, broken tv, dirty upholstery, peeling paint, rattling air conditioner. This place needs a major overhaul!! There were a lot of people staying here, cigarette smoke in abundance and eating like they were at their last meal!!
    Round Indicators
    Cristine V 01/21/2017 Couples

    “Amazing entertainment ”

    This beautiful resort had amazing people I loved that they welcomed me and showed me what the Dominican is really about . I loved the workers such as diva,Jose,Luis ismael,and roger . They had a smile on rainy days and nothing but a fun and good vibe I will surely miss them.
    Round Indicators
    Miles V Edmonton, Canada. 01/21/2017 Friends getaway

    “Definitely not a 5 star resort”

    The Occidental Punta Cana is definitely not a 5 star resort. I just came back from a week long stay. The resort was not bad, but it was not 5 star. They are doing renovations at the resort, We got a room that was not renovated. The bathroom was a joke, no water pressure. We had a crack in the mirror, and there was numerous cracks in the ceramic tile. When i spend a lot of money i expect the bathroom to be in mint condition. The beds at least were comfortable. The food at the buffet was not bad, but it could of been better. We never got to eat at a al carte restaurant because they required you to wear long pants. I did not have any long pants with me. The entertainment was pretty good. The best thing about the resort was the beautiful beach. We spent a lot of time there, just walking. Overall i wound not recommend this resort to any one. Go somewhere else in Punta Cana. Maybe it will be better when all the renovations are complete, until they are go someplace else.
    Round Indicators
    Wendy H 01/21/2017

    “Amazing holiday amazing staff”

    I would just like to say my stay here was amazing and I enjoyed every minute of it ... food and rooms were lovely and most of all some staff were amazing with me and my family two members of staff made us so welcome and entertained us all everyday they had us laughing and also were so kind and welcoming .. I would definately come back :-) .... the two staff that mainly made our stay amazing where Jose diva Ismael and also scoobie doo dayelin these too kept us laughing through your stay and made us have an amazing time ..... I will definately be back due to their friendliness and entertainment thankyou xxx
    Round Indicators
    Karen H 01/21/2017 Family

    “Staff ”

    Just like to say my stay at occidental was amazing the staff were very helpful amination team were great and one that made my stay great was jos'e diva ismael scoobydoo will be back always something to do and staff always willing to help with anything food was good with lots of variety

    EVALUATION

    Round Indicators

    • january 22 2017
    • Rockville, United States
    • Family

    Sharon S

    “OMIGOD!!!”


    As always, Dominican Republic staff are kind, helpful and friendly. Our flight was delayed and this is where United sent us. The grounds and the lobby are very pretty and tropical looking. That's where the fun ends! We arrived at 9:00pm after being trapped at airport for hours! There was 5 in our party, with 4 different rooms. All the rooms were dingy looking with several problems. Issues... two towels period, hole in bathtub, leaks in bathroom with puddles of water, no hot water, broken phone, no privacy curtain, broken tv, dirty upholstery, peeling paint, rattling air conditioner. This place needs a major overhaul!! There were a lot of people staying here, cigarette smoke in abundance and eating like they were at their last meal!!


    EVALUATION

    Round Indicators

    • january 21 2017
    • Couples

    Cristine V

    “Amazing entertainment ”


    This beautiful resort had amazing people I loved that they welcomed me and showed me what the Dominican is really about . I loved the workers such as diva,Jose,Luis ismael,and roger . They had a smile on rainy days and nothing but a fun and good vibe I will surely miss them.


    EVALUATION

    Round Indicators

    • january 21 2017
    • Edmonton, Canada
    • Friends getaway

    Miles V

    “Definitely not a 5 star resort”


    The Occidental Punta Cana is definitely not a 5 star resort. I just came back from a week long stay. The resort was not bad, but it was not 5 star. They are doing renovations at the resort, We got a room that was not renovated. The bathroom was a joke, no water pressure. We had a crack in the mirror, and there was numerous cracks in the ceramic tile. When i spend a lot of money i expect the bathroom to be in mint condition. The beds at least were comfortable. The food at the buffet was not bad, but it could of been better. We never got to eat at a al carte restaurant because they required you to wear long pants. I did not have any long pants with me. The entertainment was pretty good. The best thing about the resort was the beautiful beach. We spent a lot of time there, just walking. Overall i wound not recommend this resort to any one. Go somewhere else in Punta Cana. Maybe it will be better when all the renovations are complete, until they are go someplace else.


    EVALUATION

    Round Indicators

    • january 21 2017

    Wendy H

    “Amazing holiday amazing staff”


    I would just like to say my stay here was amazing and I enjoyed every minute of it ... food and rooms were lovely and most of all some staff were amazing with me and my family two members of staff made us so welcome and entertained us all everyday they had us laughing and also were so kind and welcoming .. I would definately come back :-) .... the two staff that mainly made our stay amazing where Jose diva Ismael and also scoobie doo dayelin these too kept us laughing through your stay and made us have an amazing time ..... I will definately be back due to their friendliness and entertainment thankyou xxx


    EVALUATION

    Round Indicators

    • january 21 2017
    • Family

    Karen H

    “Staff ”


    Just like to say my stay at occidental was amazing the staff were very helpful amination team were great and one that made my stay great was jos'e diva ismael scoobydoo will be back always something to do and staff always willing to help with anything food was good with lots of variety


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