Piscina del hotel Barceló Salinas

Barceló Salinas

Texto: 105534 All inclusive 5* hotel at the foot of Salinas beach, ideal for leisure or business travel. Malecon entre la 38 y la 40 (Santa Elena)
+593 427 716 10 "*"
Barceló Salinas Texto: 105534 4 out of 5 based on 674 ratings. 674 user reviews.
Barceló Salinas reviewed by troy90069 on . Terrible Service, unhappy workers, tacky rooms with views of graffiti The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I... Rating: 1
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Barceló Salinas

Malecon entre la 38 y la 40 (Santa Elena)  


Points of Interest

86 mi Guayaquil Airport

0 m Playa Salinas

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Barceló Salinas

4.0/5 Round Indicators
| 679 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

47% Complete

322

Very good

23% Complete

161

Average

15% Complete

103

Poor

8% Complete

57

Very poor

5% Complete

36

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    Round Indicators
    troy90069 Beverly Hills, California. 06/23/2017 Friends getaway

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”

    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    Round Indicators
    Krystal P los angeles, United States. 06/07/2017 Couples

    “Excellent hotel”

    Clean, excellent food. Employees are courteous. they make you feel just like home. I will come back every time, I'm in Salinas. Hotel is 100% better than decameron punta centinela. the room views to the ocean, are superb. comfort is the key & you get it in Barcelo, too bad I stayed one day this time around. They have remodeled the hotel is absolutely beautiful, 2 swimming pools, very close to the beach. I love it hear, my favorite hotel in salinas.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We will be happy to assist you again in your next vacation. Best Regards

    Round Indicators
    johnaN4759AL Honolulu, Hawaii. 01/17/2017 Couples

    “Most upscale place in Playa Salinas”

    The Barcelo Colon is a 4 star hotel/residence. The perfect location on the Malecon. Great bar and restaurant on-site. Good proximity to other venues and beach. Stayed in the condo residence section. All the amenities of the hotel plus extra privacy.

    bcmiramar, Director General at Barcelo Salinas, responded to this review
     Dear Guest First thing, thank you very much for your comments about our Hotel, Services and Location. Your opinion is very important for us, and will help improve our standards and obviously, the satisfaction of all our guests. We truly hope to have de oportunity to make you feel again as at home, in a near future. Best regards!

    Round Indicators
    Mujergitana28 01/08/2017

    “Elegant ”

    Pros: 1- Comfort is the key! 2- Elegant setting 3- Professional and kind staff 4- Free Wifi, oh lord so much needed! 5- Great location. It's located in the middle of Salinas strip or Malecón. 6- Fantastic place to come to Celebrate New Year's!!! 🎉🍷🍾

    bcmiramar, Director General at Barcelo Salinas, responded to this review
     Dear Guest, thank you very much for your preference in our services, and for dedicating your time by sending us your comments, which are very important for us. We hope to have the opportunity to give you the most warm welcome to your Barceló Salinas Hotel, and to have a totally new and pleasant experience. All our staff will be very happy to assist you in the near future. Best regards and have a Happy New Year 2017!

    Round Indicators
    Juan A 12/30/2016 Family

    “Permanent Engine noise, facing the ocean but you can't hear it. ”

    We stayed 1 week in an appart ocean view very kind big and confortable, all personal were amazing. The only problem was the permanent engine noise. In the 3th floor exist a big salon in face to the hotel tower next to the pool, their roof have many and big air conditioner's engines. The noise was terrible and 24h non stop, well stop 15min the wenesday night, it's possible hear the engines more than two blocks. We was facing the ocean but for the noise seems we sleep in a factory. I hope the hotel fix that, because is a nice place very confortable. Exist many kind of engine mufflers they can use to reduce the problem. the best option is move the engines but that will be expensive. At the same time who was the genius with the idea to put the engines in the middle of the hotel and not in the tower's roof???

    bcmiramar, Director General at Barcelo Salinas, responded to this review
     Dear Mr. Juan, first of all we would like to thank you for your time in sending us your comments and opinions, which are very important for us. Concerning the noise of the air conditioning machines, I want to inform you that your suggestions have been considered and we are currently working on correcting that fault, which is affecting a total of 4 rooms out of the 129 that we have. It will be a pleasure to welcome you again to your Barceló Salinas Hotel, and to check the quality of our services and facilities. Best regards

    EVALUATION

    Round Indicators

    • june 23 2017
    • Beverly Hills, California
    • Friends getaway

    troy90069

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”


    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    EVALUATION

    Round Indicators

    • june 7 2017
    • los angeles, United States
    • Couples

    Krystal P

    “Excellent hotel”


    Clean, excellent food. Employees are courteous. they make you feel just like home. I will come back every time, I'm in Salinas. Hotel is 100% better than decameron punta centinela. the room views to the ocean, are superb. comfort is the key & you get it in Barcelo, too bad I stayed one day this time around. They have remodeled the hotel is absolutely beautiful, 2 swimming pools, very close to the beach. I love it hear, my favorite hotel in salinas.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We will be happy to assist you again in your next vacation. Best Regards

    EVALUATION

    Round Indicators

    • january 17 2017
    • Honolulu, Hawaii
    • Couples

    johnaN4759AL

    “Most upscale place in Playa Salinas”


    The Barcelo Colon is a 4 star hotel/residence. The perfect location on the Malecon. Great bar and restaurant on-site. Good proximity to other venues and beach. Stayed in the condo residence section. All the amenities of the hotel plus extra privacy.


    bcmiramar, Director General at Barcelo Salinas, responded to this review
    Dear Guest First thing, thank you very much for your comments about our Hotel, Services and Location. Your opinion is very important for us, and will help improve our standards and obviously, the satisfaction of all our guests. We truly hope to have de oportunity to make you feel again as at home, in a near future. Best regards!

    EVALUATION

    Round Indicators

    • january 8 2017

    Mujergitana28

    “Elegant ”


    Pros: 1- Comfort is the key! 2- Elegant setting 3- Professional and kind staff 4- Free Wifi, oh lord so much needed! 5- Great location. It's located in the middle of Salinas strip or Malecón. 6- Fantastic place to come to Celebrate New Year's!!! 🎉🍷🍾


    bcmiramar, Director General at Barcelo Salinas, responded to this review
    Dear Guest, thank you very much for your preference in our services, and for dedicating your time by sending us your comments, which are very important for us. We hope to have the opportunity to give you the most warm welcome to your Barceló Salinas Hotel, and to have a totally new and pleasant experience. All our staff will be very happy to assist you in the near future. Best regards and have a Happy New Year 2017!

    EVALUATION

    Round Indicators

    • december 30 2016
    • Family

    Juan A

    “Permanent Engine noise, facing the ocean but you can't hear it. ”


    We stayed 1 week in an appart ocean view very kind big and confortable, all personal were amazing. The only problem was the permanent engine noise. In the 3th floor exist a big salon in face to the hotel tower next to the pool, their roof have many and big air conditioner's engines. The noise was terrible and 24h non stop, well stop 15min the wenesday night, it's possible hear the engines more than two blocks. We was facing the ocean but for the noise seems we sleep in a factory. I hope the hotel fix that, because is a nice place very confortable. Exist many kind of engine mufflers they can use to reduce the problem. the best option is move the engines but that will be expensive. At the same time who was the genius with the idea to put the engines in the middle of the hotel and not in the tower's roof???


    bcmiramar, Director General at Barcelo Salinas, responded to this review
    Dear Mr. Juan, first of all we would like to thank you for your time in sending us your comments and opinions, which are very important for us. Concerning the noise of the air conditioning machines, I want to inform you that your suggestions have been considered and we are currently working on correcting that fault, which is affecting a total of 4 rooms out of the 129 that we have. It will be a pleasure to welcome you again to your Barceló Salinas Hotel, and to check the quality of our services and facilities. Best regards

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. Only one discount code per booking is permitted. The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for Europe and Mediterranean hotels. It is possible to combine a discount code with a special discount** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    * Barceló reserves the right to accept the application of advertised discounts. 

    ** At check-in, the hotel will request to see valid official documents to verify compliance with conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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