Barceló Hotel Surroundings  Hamburg

Barceló Hamburg

Texto: 36357 In the centre of Hamburg, this is an ideal hotel for guests for both work or pleasure, with rooms equipped with the latest equipment. Ferdinandstrasse 15 | 20095 Hamburg
+49 (0) 40 2263620 +49 (0) 40 226362999
Barceló Hamburg Texto: 36357 4.5 out of 5 based on 1276 ratings. 1276 user reviews.
Barceló Hamburg reviewed by 389lotte on . Wonderful stay in great surroundings Wonderful stay in great surroundings near Hbh of Hamburg with easy access to shopping, cafe's and attractions. Beautiful room with a nice large bed and a lovely shower. Good breakfast buffet and... Rating: 5
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Barceló Hamburg

Ferdinandstrasse 15   20095 Hamburg  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Hamburg

4.5/5 Round Indicators
| 1358 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

658

Very good

37% Complete

508

Average

10% Complete

137

Poor

2% Complete

36

Very poor

1% Complete

19

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    Round Indicators
    Helsinki1972 Espoo, Finland. 06/20/2017 Business

    “Great!”

    Stayed at Barcelo Hamburg for one night in a family room (Room 619+620). Room: The family room consisted out of a suite and an adjoining standard room. The rooms were absolutely stunning. Very large, lots of space, trendy and calm design. The junior suite had many, many windows and looked great. The beds were out of this world, one of the best hotel sleeps ever. Very large beds. The junior suite had Bulgari shower products. The bathrooms were good. The rooms were very clean. Did a "dust check" and could not find a fault. Personal: At the reception the personnel was rather neutral. Housekeeping was very friendly and so was the staff in the restaurant. Hotel Grounds: The only minus about this hotel is that the lobby/dining area lack atmosphere. Nice design, but somehow sterile. The backyard is not inviting for a drink. Location: Couldn't be better. Minutes from the railway station, at the main shopping area and one block from the Alster. Parking is 19 Euros at the hotel's parking hall. Breakfast: Very good! Nice to sit, not too busy. Food is very good and fresh and tasty. Really enjoyed it and this is how a breakfast should be. Lots of choice and nice touches. Overall: having stayed in several hotels in Hamburg, would rate this as the number one place to go!
    Round Indicators
    ShreeBerry Washington DC, District of Columbia. 06/19/2017 Couples

    “Worst of Our European Trip”

    We got in early - i'd actually asked for early check in, we got in it was the room we paid for but not the bed type, they gave us twins when i specifically booked a king - Called and asked for a change, they said we wouldnt get early check in as they were still cleaning - Okay No worries we'll go out while you sort it. Come back in hours afterwards and voila its the Bed we wanted but not the deluxe bigger room we paid for. unfortunately we were visiting for a wedding we were a part of and barely had time to shower change and head out to meet our party. Therein came the next issue- The Bathroom was atrocious, i mean i have never seen anything like it - Mold all over, pain chipping, dirty and just downright disgusting. I was so annoyed but we had to run out to catch our wedding party We ended up staying with the wedding party two days out of the 4/5 days we were there and the remaining we only came in to sleep( the bed was comfortable) Ughhh I was so happy to leave. I travel for work and ive been in alot of hotels and jeez i just cant- the pictures will show what i mean. I forgot my LV carryon bag cover and emailed them , no one ever responded to me . i asked my friends that live in Hamburg to stop by and pick it up, the hotel denied seeing it . We were supposed to stay at Le Meridien, Last minute my husband had me cancel Le Meridien to Stay at this junkyard and he is still paying for that stupid mistake at home. On checkout i showed the lady that checked us out the pictures and her mouth hit the floor. Never again book elsewhere

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear ShreeBerry, we deeply apologize for the inconveniences with the shower. As you could tell from the reaction of the receptionist, unfortunatelly we were not informed about this matter in your room so we are thankful you let us know at the check out allowing us to react as fast as we could and solve the problem in that room that same day. Regrettably we didn´t know during your stay about this and didn´t have the chance to take care of it so that you could have a nicer time with us. We are currently re-doing all the silicon of the showers and will hopefully prevent this kind of experiences in the future. I hope you enjoyed your time in Hamburg despite of this incident and hope you didn´t lose the trust in Barceló. Remaining at your disposal. Kindest regards, Carlene García

    Round Indicators
    Eli G 06/17/2017 Couples

    “5 days in Hamburg.”

    I have been to Hamburg several times before, but I have never stayed on such a wonderful place. Nice staff at the desk, loveley roms, nice breakfast, a bit expensive perhaps, and the most excillent location in the city. I would really like to stay here again.
    Round Indicators
    Kevin Darryl K Wokingham, United Kingdom. 06/10/2017 Family

    “long weekend”

    Long weekend for me and my brother for our 40th. Hotel was nice and easy to get to from the train station and everything we wanted to see was within walking distance. I would definitely use this hotel again.

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear Kevin, thank you for your outstanding review and for sharing your Barceló experience with us! We are very happy to read you enjoyed your time at our hoouse. A convinient hotel location is always important to make the best of a city visit, and of course we have a quite convinient central location for that. I am glad you enjoyed it! I hope to welcome you anytime soon at the Barceló Hamburg. Kindest regards, Carlene García Asst. General Manager

    Round Indicators
    Knud F Copenhagen. 06/08/2017 Business

    “Excellent hotel n Hamburg downtown”

    the location is perfect. Good, spacy rooms. Cleaning perfect, no carpets on the floors. Good size of safety box. Good quality and wide selection at Breakfast buffet. Direct elevator from the rooms to garage downstairs.

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear Knud, thank you for your visit and for taking your time rating your stay at our hotel. We are really happy to read you liked our Hotel and enjoyed your time at our house. I will share your positive feedback with the rest of the team. Thank you! We wouldlove to welcome you anytime soon. Kindest regards, Carlene García Asst. General Manager

    EVALUATION

    Round Indicators

    • june 20 2017
    • Espoo, Finland
    • Business

    Helsinki1972

    “Great!”


    Stayed at Barcelo Hamburg for one night in a family room (Room 619+620). Room: The family room consisted out of a suite and an adjoining standard room. The rooms were absolutely stunning. Very large, lots of space, trendy and calm design. The junior suite had many, many windows and looked great. The beds were out of this world, one of the best hotel sleeps ever. Very large beds. The junior suite had Bulgari shower products. The bathrooms were good. The rooms were very clean. Did a "dust check" and could not find a fault. Personal: At the reception the personnel was rather neutral. Housekeeping was very friendly and so was the staff in the restaurant. Hotel Grounds: The only minus about this hotel is that the lobby/dining area lack atmosphere. Nice design, but somehow sterile. The backyard is not inviting for a drink. Location: Couldn't be better. Minutes from the railway station, at the main shopping area and one block from the Alster. Parking is 19 Euros at the hotel's parking hall. Breakfast: Very good! Nice to sit, not too busy. Food is very good and fresh and tasty. Really enjoyed it and this is how a breakfast should be. Lots of choice and nice touches. Overall: having stayed in several hotels in Hamburg, would rate this as the number one place to go!


    EVALUATION

    Round Indicators

    • june 19 2017
    • Washington DC, District of Columbia
    • Couples

    ShreeBerry

    “Worst of Our European Trip”


    We got in early - i'd actually asked for early check in, we got in it was the room we paid for but not the bed type, they gave us twins when i specifically booked a king - Called and asked for a change, they said we wouldnt get early check in as they were still cleaning - Okay No worries we'll go out while you sort it. Come back in hours afterwards and voila its the Bed we wanted but not the deluxe bigger room we paid for. unfortunately we were visiting for a wedding we were a part of and barely had time to shower change and head out to meet our party. Therein came the next issue- The Bathroom was atrocious, i mean i have never seen anything like it - Mold all over, pain chipping, dirty and just downright disgusting. I was so annoyed but we had to run out to catch our wedding party We ended up staying with the wedding party two days out of the 4/5 days we were there and the remaining we only came in to sleep( the bed was comfortable) Ughhh I was so happy to leave. I travel for work and ive been in alot of hotels and jeez i just cant- the pictures will show what i mean. I forgot my LV carryon bag cover and emailed them , no one ever responded to me . i asked my friends that live in Hamburg to stop by and pick it up, the hotel denied seeing it . We were supposed to stay at Le Meridien, Last minute my husband had me cancel Le Meridien to Stay at this junkyard and he is still paying for that stupid mistake at home. On checkout i showed the lady that checked us out the pictures and her mouth hit the floor. Never again book elsewhere


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear ShreeBerry, we deeply apologize for the inconveniences with the shower. As you could tell from the reaction of the receptionist, unfortunatelly we were not informed about this matter in your room so we are thankful you let us know at the check out allowing us to react as fast as we could and solve the problem in that room that same day. Regrettably we didn´t know during your stay about this and didn´t have the chance to take care of it so that you could have a nicer time with us. We are currently re-doing all the silicon of the showers and will hopefully prevent this kind of experiences in the future. I hope you enjoyed your time in Hamburg despite of this incident and hope you didn´t lose the trust in Barceló. Remaining at your disposal. Kindest regards, Carlene García

    EVALUATION

    Round Indicators

    • june 17 2017
    • Couples

    Eli G

    “5 days in Hamburg.”


    I have been to Hamburg several times before, but I have never stayed on such a wonderful place. Nice staff at the desk, loveley roms, nice breakfast, a bit expensive perhaps, and the most excillent location in the city. I would really like to stay here again.


    EVALUATION

    Round Indicators

    • june 10 2017
    • Wokingham, United Kingdom
    • Family

    Kevin Darryl K

    “long weekend”


    Long weekend for me and my brother for our 40th. Hotel was nice and easy to get to from the train station and everything we wanted to see was within walking distance. I would definitely use this hotel again.


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear Kevin, thank you for your outstanding review and for sharing your Barceló experience with us! We are very happy to read you enjoyed your time at our hoouse. A convinient hotel location is always important to make the best of a city visit, and of course we have a quite convinient central location for that. I am glad you enjoyed it! I hope to welcome you anytime soon at the Barceló Hamburg. Kindest regards, Carlene García Asst. General Manager

    EVALUATION

    Round Indicators

    • june 8 2017
    • Copenhagen
    • Business

    Knud F

    “Excellent hotel n Hamburg downtown”


    the location is perfect. Good, spacy rooms. Cleaning perfect, no carpets on the floors. Good size of safety box. Good quality and wide selection at Breakfast buffet. Direct elevator from the rooms to garage downstairs.


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear Knud, thank you for your visit and for taking your time rating your stay at our hotel. We are really happy to read you liked our Hotel and enjoyed your time at our house. I will share your positive feedback with the rest of the team. Thank you! We wouldlove to welcome you anytime soon. Kindest regards, Carlene García Asst. General Manager

    Barceló Hotel Surroundings  Hamburg

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