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The promotional code is valid until 31/12/2017. Not applicable for Last Rooms. Cannot be combined with the following offers: Happy Days, Happy Nights, Happy Weekends, Flash Sales and my Barceló offers.

Barceló Hotel Surroundings  Hamburg

Barceló Hamburg

Texto: 36357 In the centre of Hamburg, this is an ideal hotel for guests for both work or pleasure, with rooms equipped with the latest equipment. Ferdinandstrasse 15 | 20095 Hamburg
+49 (0) 40 2263620 +49 (0) 40 226362999
Barceló Hamburg Texto: 36357 4.5 out of 5 based on 1177 ratings. 1177 user reviews.
Barceló Hamburg reviewed by padrosm on . Fantastic hotel The staff in every section of the hotel are very attentive and polite and they cannot do enough for you. I had dinner once in the hotel and the food is excellent. They strive to be efficient and... Rating: 5
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Barceló Hamburg

Ferdinandstrasse 15   20095 Hamburg  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 1197 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

577

Very good

37% Complete

451

Average

10% Complete

124

Poor

2% Complete

30

Very poor

1% Complete

16

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    Round Indicators
    Pekr8000 02/19/2017 Business

    “Great central hotel”

    Been in Hamburg a lot of times. First time at this hotel. Situated central close to the mail shoppingareas and the trainstation. The hotel staff is really helpful with everthing. Wifi is fine, there is parkingfacicilities under the hotel. The breakfast have a large selection.
    Round Indicators
    Lori K Gilroy, California. 02/17/2017

    “Excellent Location”

    We stayed here for 8 nights while we explored Hamburg, Schwerin, & Lübeck. Located in easy walking distance to very nice restaurants, good shopping areas, and most importantly, to the train station. They also have a very nice bar and restaurant. The staff was friendly and courteous. The room had a nice contemporary style being light and airy, and the bed comfortable. They even offer a "pillow menu" to assure you get a good night's sleep.
    Round Indicators
    Joy W Los Angeles, California. 02/17/2017 Business

    “Nice Hotel in a stylish area.”

    I had anice stay. I only wish people at the reception were nicer, they knew I was doing an early check in and they didn't accomodate me right away, which is incredible since I had a long flight and was in the city for a whole week. My Internet wasn't working for the first 24hrs they kept saying they would send someone and only took care of it on the 2nd when I went myself to the reception desk before I left for work...Also, they need to stop looking at people that stay there and that aren't your typical "German" person in a suspicious way, it made me feel uncomfortable, which is why I made sure my company NEVER books with them anymore. Be more open-minded and friendly...you never know who you're dealing with. There was a fire alarm onenight at 11 P.M. the whole hotel was barefoot and in pyjamas on the street for 1 hr and we were given water, but no explanation which is bad communication. DO BETTER!
    Round Indicators
    Peggylil80 Kingston-upon-Hull, United Kingdom. 02/15/2017 Business

    “Excellent Hotel”

    Sadly it is rare that I am impressed with a hotel or restaurant, that said, where credit is due it must be congratulated personally or at the very least mentioned and reviewed. Having worked at senior management level at 4* hotels in the past, I am critical and difficult to please. The trip was a pick me up during my cancer treatment between my next chemotherapy cycle, and of course valentines. The hotel is immaculately clean. Reception staff were polite and professional, a certain air of friendliness wouldn't go a miss if I were to nitpick and offer constructive criticism but it is Germany! The room was more than adequate with a very large comfortable bed with all in room provisions one may look for. Mini bar, tea, coffee, toiletries etc. The towels, adequate, not the very softest you'll encounter but again nit picking. The waterfall shower is worth going back for at the very least. The in a cupboard toilet is not for those who are claustrophobic but if content with a little less privacy leave the door open. The bar staff were exemplary and their customer service second to none. Accommodating, friendly and knowledgeable. They also remembered to converse with me in English as my partner speaks/translates German professionally (Ramsey Languages). All in all a wonderfully enjoyable stay and wouldn't hesitate to book again.

    BarceloHamburg, agm at Barcelo Hamburg, responded to this review
     Dear Peggylil80, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Hamburg was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our restaurant team with their enthusiasm and energy. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Hamburg. We look forward to welcoming you back again very soon. Best Regards Iván Bódalo Villaplana Assistant General Manager

    Round Indicators
    Ib B Copenhagen, Denmark. 02/14/2017 Couples

    “Excellent hotel with central location”

    We had a great stay, we could walk to most sights and the hotel is also very close to public transport. Great rooms and great service. We used the bar and restaurant a lot too, and also here the food and service was excellent. It is a very modern and high standard - and still a reasonable price for the luxury you get.

    BarceloHamburg, agm at Barcelo Hamburg, responded to this review
     Dear Ib B Thank you for making our Barceló Hamburg your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Iván Bódalo Villapalna Assistant General Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Business

    Pekr8000

    “Great central hotel”


    Been in Hamburg a lot of times. First time at this hotel. Situated central close to the mail shoppingareas and the trainstation. The hotel staff is really helpful with everthing. Wifi is fine, there is parkingfacicilities under the hotel. The breakfast have a large selection.


    EVALUATION

    Round Indicators

    • february 17 2017
    • Gilroy, California

    Lori K

    “Excellent Location”


    We stayed here for 8 nights while we explored Hamburg, Schwerin, & Lübeck. Located in easy walking distance to very nice restaurants, good shopping areas, and most importantly, to the train station. They also have a very nice bar and restaurant. The staff was friendly and courteous. The room had a nice contemporary style being light and airy, and the bed comfortable. They even offer a "pillow menu" to assure you get a good night's sleep.


    EVALUATION

    Round Indicators

    • february 17 2017
    • Los Angeles, California
    • Business

    Joy W

    “Nice Hotel in a stylish area.”


    I had anice stay. I only wish people at the reception were nicer, they knew I was doing an early check in and they didn't accomodate me right away, which is incredible since I had a long flight and was in the city for a whole week. My Internet wasn't working for the first 24hrs they kept saying they would send someone and only took care of it on the 2nd when I went myself to the reception desk before I left for work...Also, they need to stop looking at people that stay there and that aren't your typical "German" person in a suspicious way, it made me feel uncomfortable, which is why I made sure my company NEVER books with them anymore. Be more open-minded and friendly...you never know who you're dealing with. There was a fire alarm onenight at 11 P.M. the whole hotel was barefoot and in pyjamas on the street for 1 hr and we were given water, but no explanation which is bad communication. DO BETTER!


    EVALUATION

    Round Indicators

    • february 15 2017
    • Kingston-upon-Hull, United Kingdom
    • Business

    Peggylil80

    “Excellent Hotel”


    Sadly it is rare that I am impressed with a hotel or restaurant, that said, where credit is due it must be congratulated personally or at the very least mentioned and reviewed. Having worked at senior management level at 4* hotels in the past, I am critical and difficult to please. The trip was a pick me up during my cancer treatment between my next chemotherapy cycle, and of course valentines. The hotel is immaculately clean. Reception staff were polite and professional, a certain air of friendliness wouldn't go a miss if I were to nitpick and offer constructive criticism but it is Germany! The room was more than adequate with a very large comfortable bed with all in room provisions one may look for. Mini bar, tea, coffee, toiletries etc. The towels, adequate, not the very softest you'll encounter but again nit picking. The waterfall shower is worth going back for at the very least. The in a cupboard toilet is not for those who are claustrophobic but if content with a little less privacy leave the door open. The bar staff were exemplary and their customer service second to none. Accommodating, friendly and knowledgeable. They also remembered to converse with me in English as my partner speaks/translates German professionally (Ramsey Languages). All in all a wonderfully enjoyable stay and wouldn't hesitate to book again.


    BarceloHamburg, agm at Barcelo Hamburg, responded to this review
    Dear Peggylil80, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Hamburg was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our restaurant team with their enthusiasm and energy. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Hamburg. We look forward to welcoming you back again very soon. Best Regards Iván Bódalo Villaplana Assistant General Manager

    EVALUATION

    Round Indicators

    • february 14 2017
    • Copenhagen, Denmark
    • Couples

    Ib B

    “Excellent hotel with central location”


    We had a great stay, we could walk to most sights and the hotel is also very close to public transport. Great rooms and great service. We used the bar and restaurant a lot too, and also here the food and service was excellent. It is a very modern and high standard - and still a reasonable price for the luxury you get.


    BarceloHamburg, agm at Barcelo Hamburg, responded to this review
    Dear Ib B Thank you for making our Barceló Hamburg your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Iván Bódalo Villapalna Assistant General Manager

    Barceló Hotel Surroundings  Hamburg

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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