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KIDS CLUB – ALL INCLUSIVE – SCUBA DIVING DAY & NIGHT ACTIVITIES

Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32885 Sophisticated resort with special Palancar Reef scuba diving packages, one of the best diving spots in the world. Carretera Costera Sur Km 16.5 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32885 3.5 out of 5 based on 3772 ratings. 3772 user reviews.
Allegro Cozumel reviewed by Sarazsomething on . Great People, Great Prices, Great Resort We have visited Allegro many times over the last few years. Every time it gets better and better. They have recently upgraded all of the rooms and they look great! Benjamin at the front desk was very... Rating: 5
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 3774 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

25% Complete

973

Very good

35% Complete

1322

Average

19% Complete

736

Poor

11% Complete

421

Very poor

8% Complete

322

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    Round Indicators
    Verena T Barrie, Canada. 02/22/2017 Couples

    “Wonderful vacation!”

    We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. The room was clean and the regular maid exceptional. The beds and pillows were the most comfortable I have ever slept in from a resort. The room is bright with excellent black out curtains. There are no drawers or dressers in this particular room, only a closet and night table. Everything worked very well, including the hairdryer which had a dimmable night light on it, safe, air conditioning and tv. We always had hot water. The only issues were debris from the thatch roof coming onto the beds and tiny ants, but we didn't complain about these seeing the nature of each building. The ants we continually flushed down the drain and we never put limes in our room again from the bubbas. The ants pretty much left. Keep in mind; the adjoining door to the room behind yours and walls are not sound proof!!! Like a lot of resorts, you can hear most things that go on in the other room(s). Please be mindful of this for respect of your "neighbour(s)". The hammocks on the patios were a nice touch and we saw lots of people using them. I want to mention the staff before I forget. Everyone was terrific towards us and very friendly. We never had an issue with anyone on the resort. Treat people with kindness you'll get the same in return. Act like an arrogant jerk and you should expect less than stellar treatment. Having said that, our "star" staff from the week of Jan. 23 - Feb. 3 2017 were these: our "regular" room maid (you could tell her days off), who kept the room immaculate and made the best towel art we've ever seen! We never saw her or got her name, but thank you!; Luis at the Beach Bar (lively pool), who was extremely friendly and made great drinks including Caesars (ask for not as much "brown mix" and they're perfect!). He would joke with you and had a great demeanor; Monica at the buffet restaurant for breakfast and lunch restaurant. She was always "on" and so very sweet and pleasant. Her famous saying, "It's a pleasure" or "My pleasure"; Angel at the breakfast and lunch. Jokey and nice; Hector at the Italian restaurant and buffet. He was personable and pleasant. Nice to talk to; Maria who makes the omelettes. She has those down to a science. She works hard, so a little smile goes a long way; the whole animation team, including Raul and a guy who wore a "dog" hat, so I called him Scooby Do. The grounds were immaculate and there were workers there always cleaning, fixing, mowing, planting, upgrading. The sound system was being worked on so that speakers would be "hidden" in fake "rocks" so that as you walked down the walkways the music could be heard. They even had a falcon and falconer that came around during certain parts of the day to keep their version of crows/grackles away. The washrooms, especially by the beach, were always kept very clean. If there was an issue, it was dealt with. This was also I think due in part to how the patrons kept the washrooms as well. I've been to resorts where the clientele was less than respectful to helping the staff keep the bathrooms nice. Being maybe a family friendly resort could have something to do with it???? Anyway, I was impressed. There were 4 restaurants at the Allegro; buffet, Italian, Japanese and Mexican. Because we stayed 11 days, we could do 3 a la cartes. We decided to try all of them. All were great and we were stuffed by all of them. Our favourites were the Japanese and Italian, but watching the sun set at the Mexican was nice. We are not that picky when it comes to eating; we can find something at most times. The buffet was probably the best at breakfast, and the lunch at beach restaurant (Mexican) second. They would also have a BBQ about every second day there with hamburgers and then either chicken or pork or both. Excellent!!! The buffet restaurant at dinner we could always find something to eat, but if we could change one thing about it, it would be variety. Like I said, we did not go hungry! There's more than enough food, but a few dishes were too repetitive. There was enough to do for us around the small resort. They had volleyball, water volleyball, water basketball, table tennis, tennis, night entertainment, disco, lessons of all sorts like Spanish, bracelet making, paella cooking, towel art making, etc. You had the choice of a few pools (kids, quiet and lively), plus a couple small ones, one of which was reserved for time share people. The kid's pool looked like a lot of fun! Also has a bar there. All pools were cleaned daily, and several times the liner was scrubbed by staff. The beach was very nice and one of the best on the island! Turquoise water, soft white sand (made from coral is my guess), palm trees for some shade and if you like snorkeling, some fish. Because Cozumel is known for diving and snorkeling, there are many tour operators for that and you see many boats out on the water that go to the various drop off points. We did a snorkeling excursion and were lucky enough to be on a boat with mostly divers, so there were only four of us snorkelers! Compare prices with going to the actual dive shop on the resort, an outside vendor or other tour operator at the resort. We paid $57 each US (about 4600 pesos) directly from the dive shop on the resort. Others got it for $50 US from their tour operator. WiFi/Internet is expensive, so you can go across the street from the resort to Iguanas, order a beer or something to eat, and you can use their WiFi there for free if you need to contact home. If not, relax and leave the cell phone in your safe. You're on vacation! :) There's also a little further down a shop (complete with Juan Valdez donkey) where you can buy some mementos. You can get Mexican blankets there for as little as $10 US, whereas the vendors on the beach sell them for much more. The one guy I ended up buying from anyway for $20 US had an attitude so watch out for him. I should have bought elsewhere, but I got the blanket I wanted. The shop owner will bargain. The shop on the resort is pricier, but is more boutique-like with some nicer products. You can also get things on the resort at the shop by the kiddie pool. You can buy ceramics there or pick an un-painted one and hand paint it yourself!! The lady there will fix any muck-ups and fire and glaze your handy work! Three of us ladies did this, and depending on the piece you choose, you have your own masterpiece in about a couple of hours! It was fun and not just for the kids!! You get your finished product the next day and prices are subject to item chosen. The time share people there are in cream coloured shirts. They will ask you if you're interested, but a polite "no gracias" will do. They also just say hello to you, so if they recognize you from before, you'll probably not be bothered again by them, unless of course, you would like to talk time share. I didn't personally find them pushy. Order your a la cartes early in the morning. They fill up fast! Bring money. Taxis aren't the cheapest there. Watch which vendor you use for renting your own jeep; a couple we met there rented a jeep and it was a piece of crap, BUT did the job and they had an awesome time touring the island by themselves and stopping off at places. Another couple rented a car to do the same thing, and paid for sightseeing tours themselves, which they thought was much less expensive to do than through excursion operators. You will meet so many people, so pick people's brains on what to do!!! Get info like we did and make decisions on stuff you'd like to do from them. Everyone has their own unique experience! As well, we never found trouble getting a beach or pool chair. The busiest day on the resort was when the cruise ships came in and the clients could purchase a day pass to the resort. All in all, we had a great trip! I would recommend this resort if you want to relax and don't mind kids being around, as it is family friendly. It was just my husband and I and we met some great people! We would go back no problem!!
    Round Indicators
    MikeAndreaMiller Aurora, Colorado. 02/22/2017 Couples

    “Got beach?”

    Fabulous beach front! Super clean rooms, friendly staff, good food...especially the Italian restaurant. The staff we enjoyed in First Club give great customer service. Thanks Maddy, Danny, Valentin, Andrea! Also to all the other staff whose names I either forget or didn't know...thank you. I am looking forward to going back next year. There were hammocks in each small patio area for use! The pool/play area for kids looked like so much fun. We call it a Sprayground with all the water features. Totally relaxing. Can't say enough good things about it all.
    Round Indicators
    Sarazsomething 02/21/2017 Friends getaway

    “Great People, Great Prices, Great Resort”

    We have visited Allegro many times over the last few years. Every time it gets better and better. They have recently upgraded all of the rooms and they look great! Benjamin at the front desk was very helpful and got us to our room quickly. Arturo was great at the lunch area making sure we were well attended to. We even met the manager Rafael who checked daily to make sure our stay was going good. Food was good. Changed daily, kudos to all of the cooks. We will be back soon.
    Round Indicators
    Francine F Collingwood, Canada. 02/20/2017 Couples

    “Great Time - 2017”

    Check in for us no matter what time we arrive has always been great - fast, friendly and efficient. This year we arrived late- 7:30pm, we are part of the dive club. Room as usual was fantastic - this year the beds where even better...last trip a little firm (however my husband loves firm). Our room was maintained daily - cleaned, drinks filled, towels replenished - maid service was amazing. The dive club Santa Rosa building as usual was lovely - however this year it lacked someone there to service daily...sometimes ice was lacking, lemons etc. BUT was still amazing. Loved the continental breakfast as my husband was up early diving daily. Great selection of liquor in Santa Rosa, clean, great food and munchies and a nice area to get relief from the sun. Pools and beach very relaxing, good music, shade or no shade all sorts of spots to grab to relax. Both buffets rocked!!! love the fact that you could choose from barbecue hamburgers daily, assorted food for all at lunch, buffet dinner had lots of great choices as well. this year we did not take advantage of the a la cartes -though we did the previous year - love the one night we went to the Mexican a la carte. The Beach area is beautiful, and always a chair to be had, all pools offered both relaxation and great drinks. Diving with the Pro Dive team was great, very professional and welcoming team - very easy to talk to and great fun!!!. Donny at the front really looked after us again, he was accommodating and flexible always wanted to ensure that everything was fun and easy for us. Had a massage both times I stayed and this years was even better, clean relaxing and really great. Cant say enough about the grounds- how well they are kept always workers doing something daily to enhance the beauty of the place. Our room this year the air conditioning seemed better and of course like previously described the bed was even better. Loved our vacation and will be returning next year - Thank you to all
    Round Indicators
    BruceB064 Ottawa, Canada. 02/20/2017 Friends getaway

    “Dive 2017”

    Prodive at Allegro Cozumel is amazing. From staff to dive masters all extremely helpful. Jessica Rose photography and video outstanding package. Food at lunch pretty boring but buffet not bad at night but Italian restaurant is a must. Great rooms try and get the ones in the back as no pool noice. Hammock nice place to have a afternoon snooze

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear BruceB064, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay and more diving in Cozumel waters. Warm Regards! Monica P, Guest Experience Manager Allegro Cozumel

    EVALUATION

    Round Indicators

    • february 22 2017
    • Barrie, Canada
    • Couples

    Verena T

    “Wonderful vacation!”


    We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. The room was clean and the regular maid exceptional. The beds and pillows were the most comfortable I have ever slept in from a resort. The room is bright with excellent black out curtains. There are no drawers or dressers in this particular room, only a closet and night table. Everything worked very well, including the hairdryer which had a dimmable night light on it, safe, air conditioning and tv. We always had hot water. The only issues were debris from the thatch roof coming onto the beds and tiny ants, but we didn't complain about these seeing the nature of each building. The ants we continually flushed down the drain and we never put limes in our room again from the bubbas. The ants pretty much left. Keep in mind; the adjoining door to the room behind yours and walls are not sound proof!!! Like a lot of resorts, you can hear most things that go on in the other room(s). Please be mindful of this for respect of your "neighbour(s)". The hammocks on the patios were a nice touch and we saw lots of people using them. I want to mention the staff before I forget. Everyone was terrific towards us and very friendly. We never had an issue with anyone on the resort. Treat people with kindness you'll get the same in return. Act like an arrogant jerk and you should expect less than stellar treatment. Having said that, our "star" staff from the week of Jan. 23 - Feb. 3 2017 were these: our "regular" room maid (you could tell her days off), who kept the room immaculate and made the best towel art we've ever seen! We never saw her or got her name, but thank you!; Luis at the Beach Bar (lively pool), who was extremely friendly and made great drinks including Caesars (ask for not as much "brown mix" and they're perfect!). He would joke with you and had a great demeanor; Monica at the buffet restaurant for breakfast and lunch restaurant. She was always "on" and so very sweet and pleasant. Her famous saying, "It's a pleasure" or "My pleasure"; Angel at the breakfast and lunch. Jokey and nice; Hector at the Italian restaurant and buffet. He was personable and pleasant. Nice to talk to; Maria who makes the omelettes. She has those down to a science. She works hard, so a little smile goes a long way; the whole animation team, including Raul and a guy who wore a "dog" hat, so I called him Scooby Do. The grounds were immaculate and there were workers there always cleaning, fixing, mowing, planting, upgrading. The sound system was being worked on so that speakers would be "hidden" in fake "rocks" so that as you walked down the walkways the music could be heard. They even had a falcon and falconer that came around during certain parts of the day to keep their version of crows/grackles away. The washrooms, especially by the beach, were always kept very clean. If there was an issue, it was dealt with. This was also I think due in part to how the patrons kept the washrooms as well. I've been to resorts where the clientele was less than respectful to helping the staff keep the bathrooms nice. Being maybe a family friendly resort could have something to do with it???? Anyway, I was impressed. There were 4 restaurants at the Allegro; buffet, Italian, Japanese and Mexican. Because we stayed 11 days, we could do 3 a la cartes. We decided to try all of them. All were great and we were stuffed by all of them. Our favourites were the Japanese and Italian, but watching the sun set at the Mexican was nice. We are not that picky when it comes to eating; we can find something at most times. The buffet was probably the best at breakfast, and the lunch at beach restaurant (Mexican) second. They would also have a BBQ about every second day there with hamburgers and then either chicken or pork or both. Excellent!!! The buffet restaurant at dinner we could always find something to eat, but if we could change one thing about it, it would be variety. Like I said, we did not go hungry! There's more than enough food, but a few dishes were too repetitive. There was enough to do for us around the small resort. They had volleyball, water volleyball, water basketball, table tennis, tennis, night entertainment, disco, lessons of all sorts like Spanish, bracelet making, paella cooking, towel art making, etc. You had the choice of a few pools (kids, quiet and lively), plus a couple small ones, one of which was reserved for time share people. The kid's pool looked like a lot of fun! Also has a bar there. All pools were cleaned daily, and several times the liner was scrubbed by staff. The beach was very nice and one of the best on the island! Turquoise water, soft white sand (made from coral is my guess), palm trees for some shade and if you like snorkeling, some fish. Because Cozumel is known for diving and snorkeling, there are many tour operators for that and you see many boats out on the water that go to the various drop off points. We did a snorkeling excursion and were lucky enough to be on a boat with mostly divers, so there were only four of us snorkelers! Compare prices with going to the actual dive shop on the resort, an outside vendor or other tour operator at the resort. We paid $57 each US (about 4600 pesos) directly from the dive shop on the resort. Others got it for $50 US from their tour operator. WiFi/Internet is expensive, so you can go across the street from the resort to Iguanas, order a beer or something to eat, and you can use their WiFi there for free if you need to contact home. If not, relax and leave the cell phone in your safe. You're on vacation! :) There's also a little further down a shop (complete with Juan Valdez donkey) where you can buy some mementos. You can get Mexican blankets there for as little as $10 US, whereas the vendors on the beach sell them for much more. The one guy I ended up buying from anyway for $20 US had an attitude so watch out for him. I should have bought elsewhere, but I got the blanket I wanted. The shop owner will bargain. The shop on the resort is pricier, but is more boutique-like with some nicer products. You can also get things on the resort at the shop by the kiddie pool. You can buy ceramics there or pick an un-painted one and hand paint it yourself!! The lady there will fix any muck-ups and fire and glaze your handy work! Three of us ladies did this, and depending on the piece you choose, you have your own masterpiece in about a couple of hours! It was fun and not just for the kids!! You get your finished product the next day and prices are subject to item chosen. The time share people there are in cream coloured shirts. They will ask you if you're interested, but a polite "no gracias" will do. They also just say hello to you, so if they recognize you from before, you'll probably not be bothered again by them, unless of course, you would like to talk time share. I didn't personally find them pushy. Order your a la cartes early in the morning. They fill up fast! Bring money. Taxis aren't the cheapest there. Watch which vendor you use for renting your own jeep; a couple we met there rented a jeep and it was a piece of crap, BUT did the job and they had an awesome time touring the island by themselves and stopping off at places. Another couple rented a car to do the same thing, and paid for sightseeing tours themselves, which they thought was much less expensive to do than through excursion operators. You will meet so many people, so pick people's brains on what to do!!! Get info like we did and make decisions on stuff you'd like to do from them. Everyone has their own unique experience! As well, we never found trouble getting a beach or pool chair. The busiest day on the resort was when the cruise ships came in and the clients could purchase a day pass to the resort. All in all, we had a great trip! I would recommend this resort if you want to relax and don't mind kids being around, as it is family friendly. It was just my husband and I and we met some great people! We would go back no problem!!


    EVALUATION

    Round Indicators

    • february 22 2017
    • Aurora, Colorado
    • Couples

    MikeAndreaMiller

    “Got beach?”


    Fabulous beach front! Super clean rooms, friendly staff, good food...especially the Italian restaurant. The staff we enjoyed in First Club give great customer service. Thanks Maddy, Danny, Valentin, Andrea! Also to all the other staff whose names I either forget or didn't know...thank you. I am looking forward to going back next year. There were hammocks in each small patio area for use! The pool/play area for kids looked like so much fun. We call it a Sprayground with all the water features. Totally relaxing. Can't say enough good things about it all.


    EVALUATION

    Round Indicators

    • february 21 2017
    • Friends getaway

    Sarazsomething

    “Great People, Great Prices, Great Resort”


    We have visited Allegro many times over the last few years. Every time it gets better and better. They have recently upgraded all of the rooms and they look great! Benjamin at the front desk was very helpful and got us to our room quickly. Arturo was great at the lunch area making sure we were well attended to. We even met the manager Rafael who checked daily to make sure our stay was going good. Food was good. Changed daily, kudos to all of the cooks. We will be back soon.


    EVALUATION

    Round Indicators

    • february 20 2017
    • Collingwood, Canada
    • Couples

    Francine F

    “Great Time - 2017”


    Check in for us no matter what time we arrive has always been great - fast, friendly and efficient. This year we arrived late- 7:30pm, we are part of the dive club. Room as usual was fantastic - this year the beds where even better...last trip a little firm (however my husband loves firm). Our room was maintained daily - cleaned, drinks filled, towels replenished - maid service was amazing. The dive club Santa Rosa building as usual was lovely - however this year it lacked someone there to service daily...sometimes ice was lacking, lemons etc. BUT was still amazing. Loved the continental breakfast as my husband was up early diving daily. Great selection of liquor in Santa Rosa, clean, great food and munchies and a nice area to get relief from the sun. Pools and beach very relaxing, good music, shade or no shade all sorts of spots to grab to relax. Both buffets rocked!!! love the fact that you could choose from barbecue hamburgers daily, assorted food for all at lunch, buffet dinner had lots of great choices as well. this year we did not take advantage of the a la cartes -though we did the previous year - love the one night we went to the Mexican a la carte. The Beach area is beautiful, and always a chair to be had, all pools offered both relaxation and great drinks. Diving with the Pro Dive team was great, very professional and welcoming team - very easy to talk to and great fun!!!. Donny at the front really looked after us again, he was accommodating and flexible always wanted to ensure that everything was fun and easy for us. Had a massage both times I stayed and this years was even better, clean relaxing and really great. Cant say enough about the grounds- how well they are kept always workers doing something daily to enhance the beauty of the place. Our room this year the air conditioning seemed better and of course like previously described the bed was even better. Loved our vacation and will be returning next year - Thank you to all


    EVALUATION

    Round Indicators

    • february 20 2017
    • Ottawa, Canada
    • Friends getaway

    BruceB064

    “Dive 2017”


    Prodive at Allegro Cozumel is amazing. From staff to dive masters all extremely helpful. Jessica Rose photography and video outstanding package. Food at lunch pretty boring but buffet not bad at night but Italian restaurant is a must. Great rooms try and get the ones in the back as no pool noice. Hammock nice place to have a afternoon snooze


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear BruceB064, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay and more diving in Cozumel waters. Warm Regards! Monica P, Guest Experience Manager Allegro Cozumel

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