Occidental Cozumel Hotel Pool

Occidental Cozumel

Texto: 103575 Luxurious resort perfect for scuba diving lovers located on a delightful beach in Cozumel. Carretera Costera Sur Km 16.6 | 77600 San Francisco | Palancar | México
+ 52 987 872 97 30 + 52 987 872 97 39
Occidental Cozumel Texto: 103575 4 out of 5 based on 4789 ratings. 4789 user reviews.
Occidental Cozumel reviewed by josejE8976ZH on . Beautiful and comfortable Can not complaint and the place is a piece of heaven. Enjoyed every minute spend there. The staff is very friendly and attentive. One minor detail was the drinks were selective but that didn't ruin... Rating: 5
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Occidental Cozumel

Carretera Costera Sur Km 16.6   77600 San Francisco   Palancar   México  


Points of Interest

12 mi Cozumel International Airport

328 yards Beach

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Guest reviews.

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Occidental Cozumel

4.0/5 Round Indicators
| 4816 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

37% Complete

1825

Very good

32% Complete

1566

Average

15% Complete

768

Poor

8% Complete

400

Very poor

5% Complete

257

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    Round Indicators
    577margaretn Truckee, California. 10/17/2017 Couples

    “Cozumel Honeymoon”

    We booked this all inclusive for our honeymoon based on the proximity to scuba diving and the dive shop. It was comfortable, the food was great, and the diving was superb. I highly recommend this for anyone looking for easy access to beautiful scuba diving without having to worry about daily transportation hassle or meals, as there is plenty of food and drink options on site.
    Round Indicators
    Lori H Denver, Colorado, United States. 10/17/2017 Friends getaway

    “SCUBA with UnderseaX at Occidental”

    The location was great and close to Palancar and Santa Rosa dive sites. The Pro Dive shop was great! They were friendly, safe, and helpful and the diving was GREAT! The hotel food was good and great variety. Offering the restaurants instead of buffet a few nights was a nice change. Nobody went hungry. Don't stay in building 10 or 11 - they are too close to the night time entertainment if you want any sleep after traveling.
    Round Indicators
    renegade0595 Bethesda MD. 10/16/2017 Friends getaway

    “DIVE TRIP”

    Best dive staff, best diving, super clean water and reef looking very healthy!! Dive boats had no issues and folks on the boats worked really hard. All buffets had really good food, plenty of it.. and lots of hours to eat!!

    Gabriela G, Guest experience Manager at Occidental Cozumel, responded to this review
     Dear renegade0595 We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest experience Manager

    Round Indicators
    F8427VOjoshuam Rockville, Maryland. 10/16/2017 Family

    “Family vacation”

    Even when the weather was bad the whole experience was amazing, the staff was friendly and accommodating. I especially loved how they treated our kids, I felt safe leaving them with the staff and knew they would be cared for and have fun.

    Gabriela G, Guest Experience Manager at Occidental Cozumel, responded to this review
     Dear F8427VOjoshuam We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting this beautiful island. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest Experience Manager

    Round Indicators
    scottdD8236XC Naples, Florida. 10/16/2017 Family

    “Scott & Sandy”

    We love Cozumel! Great Resort! Everyone is very friendly. Lots of Great food and drinks. Will definitely return. Comfortable and clean rooms. Great pool and beaches. Love the Island and the people!!!!

    Gabriela G, Guest Experience Manager at Occidental Cozumel, responded to this review
     Dear scottdD8236XC Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you also for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Gabriela Gaeta Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 17 2017
    • Truckee, California
    • Couples

    577margaretn

    “Cozumel Honeymoon”


    We booked this all inclusive for our honeymoon based on the proximity to scuba diving and the dive shop. It was comfortable, the food was great, and the diving was superb. I highly recommend this for anyone looking for easy access to beautiful scuba diving without having to worry about daily transportation hassle or meals, as there is plenty of food and drink options on site.


    EVALUATION

    Round Indicators

    • october 17 2017
    • Denver, Colorado, United States
    • Friends getaway

    Lori H

    “SCUBA with UnderseaX at Occidental”


    The location was great and close to Palancar and Santa Rosa dive sites. The Pro Dive shop was great! They were friendly, safe, and helpful and the diving was GREAT! The hotel food was good and great variety. Offering the restaurants instead of buffet a few nights was a nice change. Nobody went hungry. Don't stay in building 10 or 11 - they are too close to the night time entertainment if you want any sleep after traveling.


    EVALUATION

    Round Indicators

    • october 16 2017
    • Bethesda MD
    • Friends getaway

    renegade0595

    “DIVE TRIP”


    Best dive staff, best diving, super clean water and reef looking very healthy!! Dive boats had no issues and folks on the boats worked really hard. All buffets had really good food, plenty of it.. and lots of hours to eat!!


    Gabriela G, Guest experience Manager at Occidental Cozumel, responded to this review
    Dear renegade0595 We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest experience Manager

    EVALUATION

    Round Indicators

    • october 16 2017
    • Rockville, Maryland
    • Family

    F8427VOjoshuam

    “Family vacation”


    Even when the weather was bad the whole experience was amazing, the staff was friendly and accommodating. I especially loved how they treated our kids, I felt safe leaving them with the staff and knew they would be cared for and have fun.


    Gabriela G, Guest Experience Manager at Occidental Cozumel, responded to this review
    Dear F8427VOjoshuam We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting this beautiful island. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 16 2017
    • Naples, Florida
    • Family

    scottdD8236XC

    “Scott & Sandy”


    We love Cozumel! Great Resort! Everyone is very friendly. Lots of Great food and drinks. Will definitely return. Comfortable and clean rooms. Great pool and beaches. Love the Island and the people!!!!


    Gabriela G, Guest Experience Manager at Occidental Cozumel, responded to this review
    Dear scottdD8236XC Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you also for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Gabriela Gaeta Guest Experience Manager

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