Barceló Hotel Pool  Grand Faro Los Cabos

Barceló Gran Faro Los Cabos

Texto: 29464 All inclusive resort, ideal for guests with the most exacting standards, in the exclusive resort of Los Cabos Blvd. San Jose S/N, Sección Hotelera 1 | Zona FONATUR C.P. 23400 | San Jose Del Cabo, B.C.S. México
+52 624 14 292 92 +52 624 14 292 90
Barceló Gran Faro Los Cabos Texto: 29464 4 out of 5 based on 2991 ratings. 2991 user reviews.
Barceló Gran Faro Los Cabos reviewed by Ashley W on . 2018 family vacation Absolutely wonderful. For the price this hotel is a steal. Me, fiance, my mom, and dad stayed from 01/14-01/19. We had no issues at check in. We arrived around 1pm and they gave us our wrist bands... Rating: 5
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Barceló Gran Faro Los Cabos

Blvd. San Jose S/N, Sección Hotelera 1   Zona FONATUR C.P. 23400   San Jose Del Cabo, B.C.S. México  


Points of Interest

12.5 mi Los Cabos International Airport

109 yards San José del Cabo

1.5 mi San Jose Country Club

1 mi Estero de San José

Guest reviews.

There is no better expert than a traveller.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 3038 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

1381

Very good

29% Complete

910

Average

13% Complete

415

Poor

5% Complete

166

Very poor

5% Complete

166

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    Round Indicators
    Troy T Denver, Colorado, United States. 02/15/2018 Couples

    “Wonderful Resort With A Great Staff!”

    We stayed at the Barcelo Gran Faro Los Cabos from Feb. 10th to Feb. 14th. Another couple came with us and we had rooms next to each other in the Premium section. The trip started with a private vehicle from Transportation For Less. I highly recommend these guys. Very good price (book through Expedia for discounted rates) and the service was top notch! We had asked ahead of time to have King beds on a high floor and that is what we received. I was very pleased with the great view of the ocean and resort! The resort is a quick ride from the airport and we were escorted to the Premium Lounge and processed. We had to wait a few minutes while another couple was checked in. During this time we had a few snacks and a waiter got us some drinks. You can also fix your own drinks in the lounge. Once it was our turn, check in went very quickly. They take down information from your passport (which they have done at other resorts we have visited) and had us sign some liability forms. I am not very found of bracelets, but I loved the fact that the bracelet also served as the room key. That is a great innovation and one less thing to keep track of! The room was very nice and spacious. We have been in bigger rooms (Secrets) but have also been in much smaller rooms. For the value of the resort, I was very pleased. WiFi was nice as well. It pretty much covered the whole resort except for the furthest reaches down by the infinity pool. You get three devices for your WiFi but we did ask for one more as my wife needed to use her laptop for some work. They happily obliged. We typically do not do buffets except for breakfast, but I had read some positive reviews about the buffet food. We ate dinner one night at the buffet and it was very good. Food was fresh and there were many choices. I enjoyed the lunch buffet the most. They had different selections both days I tried it. The chicken cordon bleu was very tasty! And of course, breakfast was spectacular. I do recommend eating breakfast out by the ocean restaurant and not the one inside. It seems to be busier and service was a little better. We did do A La Carte at the Italian restaurant and I found the food very good. It seems like we tried so many different things on the menu and it was all good. I was actually surprised at how good the red wine was knowing it was their house brand. The two waiters at dinner were so very funny and had us laughing non-stop. I'm sorry I cannot remember their names. The Mexican restaurant was good as well. We had dinner there two nights and was quite pleased both times. I recommend getting the Mexican Coffee as it is a fun show! Service was great all the way around. Fidel was our normal pool waiter and he also hustled to get us drinks. A very nice guy. The one thing that stood out to me most was the waiter at the lunch buffet. I believe his name was either Darrell or Randall. He got our Pepsi and Diet Pepsi mixed up and felt so bad. He said "I want to give you good service". This young man worked hard and we gave him a nice tip. He was so friendly. I appreciate the hard work these people put into making the guests happy. Remember that if you go Premium (which I recommend) always ask for the top shelf liquor when getting your drinks. the bartenders are always happy to oblige. They have three pools and they are all nice. The first pool is where the swim-up bar is located and is the largest. The second pool is the activity pool and has a basketball rim and volleyball. The last pool is near the ocean and is an infinity pool. I did not see a lot of chair saving except for the infinity pool. This is because you are so close to the ocean and the view is fantastic. Please do your research before doing a negative review about the beach/water being unswimmable or being upset at the beach vendors. It is a public beach and those will always be out there. And there not many beaches where you can swim in this area. Checkout was a breeze and we asked for a late checkout. If you are Premium, you can get a later checkout if availability is there. Do your research on the Premium level. There are a lot of great perks there. The resort is smaller than some we have visited, and that was actually a plus. There are shows every night, but no night club. So for people who want to party, the resort gets pretty quiet after 10pm. We would visit this resort again. Thank you for such a great time!

    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you very much for sharing this great review of your recent stay at Barceló Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are glad to read that you liked the way our réception team greétéd you on arrival and that you were promptly checked in without any hassle as expected. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards!

    Round Indicators
    joanne36958 Vancouver, BC. 02/14/2018 Couples

    “Thumbs Up to This Great Resort”

    Just came back from a one week vacation at this resort and miss it already. The hotel is very nice, quiet and if you're looking for a relaxing vacation this would be the place for you. We had no problems with checking in, the room was quite nice with a terrace and overlooked the pool. The food at this resort was excellent, I had read some bad reviews on here before and really don't understand what some people are complaining about. We had gone to all the specialty restaurants as well as the buffet and I have to compliment both the staff in the kitchen as well as the servers who do such a great job. The staff at this resort work so hard and if there is anything one needs they are happy to get it for you. My husband is a chef and even he was amazed how great all the food was. I would recommend this resort especially to older couples, they do have a show each night but it is fairly quiet and peaceful.

    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you very much for sharing this great review of your recent stay at Barceló Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards!

    Round Indicators
    James S Vancouver, Canada. 02/13/2018 Couples

    “Club (not quite) Premium but good otherwise”

    Our overall experience in January was good, but started badly with Club Premium. Very slow check-in at the non-premium desk (2 guests, 10 minutes each) only to be told we could not be checked in because we were in the Premium category. The sun was still high in the sky and we looked forward to a beach sunset on arrival, but it was not to be. With only two guests in front of us in the Premium Lounge, we thought check-in would be maybe another 10 minutes (most hotels we know it is 2 minutes). Still not a room, still waiting for check-in, the sun set and it got dark. A 40-minute experience with a slow and painstaking review of our particulars including photocopying of passports (illegal in Canada, possibly required in Mexico). We had pre-paid and the hotel knew it, but everything was slowly confirmed. We were asked to sign a long contract in poor English, and since I was a retired lawyer I asked for a copy. Not permitted. I made a fuss, said we would not check in without a photocopy, and the employee went away to seek guidance for another 10 minutes. Already dark, the sunset didn't matter anymore. As far as i could determine the major benefit of Club Premium was a sterile, but well-furnished room with free quality liquor and a good coffee machine. We used the coffee machine regularly and it was indeed good coffee. Except for check-in, every other part of our 7 days was excellent. We knew the beach was not swimmable but walkable, and the pools were friendly without much trouble finding lounge chairs. We had bikes and the town off San Jose now has good bike lanes near the hotel, taking us into the old town nearly every day about 4 km away. Room and service excellent, staff friendly. The check-in problem was obviously management, lack of co-ordinatiion with Air Transat,and policy, not staff. One other problem: Smoking in public areas forced us to move on occasion. Probably less than 2 per cent of guests were smoking in public, but why not enforce a no smoking section?

    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We lament hearing that the service provided at réception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their expérience among us. Nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Thank you again for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are happy to read that overall you enjoyed your stay and we hope to have the oportunity to serve you again in a near future. Kind regards!

    Round Indicators
    Stevie D Ontario, Canada. 02/12/2018 Business

    “Nice resort!”

    This resort is just 25 minutes from the airport and has everything you need for a relaxing vacation by the pool. The room was clean, the food was very good and the staff were great. We would definitely consider this location a second time if we find ourselves in the Cabo area again.

    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you for the great feedback of your recent holiday experience at our Barceló Los Cabos; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We hope to have the oportunity to serve you again in a near future. Kind regards!

    Round Indicators
    travelcommons Portland, OR. 02/12/2018

    “Quick one-night stay to evaluate if the resort is good enough to bring us back”

    My wife and I like to try out different all-inclusive resorts and come back to the ones that meet our needs and budget. We have stayed at the Hyatt Ziva, Holiday Inn Resort and the La Posada Real. The Gran Faro rates as #2 for us as not-as-good as the Ziva but much better than the Holiday Inn and the Posada Real. Quick takes: - the small snack buffet by the pool is pretty low quality and not worth the calories - the adjacent pool bar was busy and they have signs showing the cocktails and drinks you can ask for (helpful if you aren't a huge drinker and just want to try something new and 'beachy') - Two large hot tub areas. It was great to see a bar waiter making the rounds to get drinks and pick up empties -- please give them a buck or two for the efforts! - Loved the infinity pool by the beach. - The pools are not heated, so it will be a little chilly first thing in morning, but they warm up during the day as the sun's rays hit the water - Breakfast buffet was great, enjoyed the fresh fruits and fresh fruit juices - We ate at the Seafood restaurant but reservations were a bit difficult to get for the time we wanted. Our tip is to make the reservations as soon as you are able to check in because the concierge is right there next to the front desk. - Room was adequate, not fancy, but why would you want to stay in your room in the first place? Perfectly functional with a safe, slippers, robe and large shower. - Entertainment will not blow you away, but we did appreciate the efforts of the dancers and singers and they deserve a lot of credit for their energy and costumes even if there were only fifty or so audience members. - Enjoyed the Sky Bar and there is a drink menu you can just point out the drink for the bartender to make it for you. - Property isn't super huge and it has a nice layout, things were well maintained and the facilities were clean. - Evening time by the outdoor fire pit had a mobile bartender making some flaming coffee drinks and that was pretty cool and unexpected - Staff seemed friendly enough and worked hard at their jobs. - Check out is at 11am and they are pretty strict about that. You can read up on other reviews about how guests don't like this policy and we were aware that once we checked out, we were no longer guests of the property and we would not be able to access any areas or have any food or drinks. It makes sense and we can understand this, but it's hard to watch an employee attempt to explain the rules to some unhappy guests (who just stayed a lot of days) -- it certainly does not give you a good impression of the place as you leave. All in all we had a good stay and it was a great value for all that we got. We didn't pay through the nose and we didn't pay for mediocrity, we got a good experience that was all about some drinking, eating and relaxation. We are not fans of guests being kicked out at 11am and then treated poorly, so please be aware of this possible negative situation. (Or just pay the $75 half-day use fee). Will we be back? For now, yes, but there are still other resorts for us to try out...

    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to have you back at our resort and give you a memorable experience. Kind regards!

    EVALUATION

    Round Indicators

    • february 15 2018
    • Denver, Colorado, United States
    • Couples

    Troy T

    “Wonderful Resort With A Great Staff!”


    We stayed at the Barcelo Gran Faro Los Cabos from Feb. 10th to Feb. 14th. Another couple came with us and we had rooms next to each other in the Premium section. The trip started with a private vehicle from Transportation For Less. I highly recommend these guys. Very good price (book through Expedia for discounted rates) and the service was top notch! We had asked ahead of time to have King beds on a high floor and that is what we received. I was very pleased with the great view of the ocean and resort! The resort is a quick ride from the airport and we were escorted to the Premium Lounge and processed. We had to wait a few minutes while another couple was checked in. During this time we had a few snacks and a waiter got us some drinks. You can also fix your own drinks in the lounge. Once it was our turn, check in went very quickly. They take down information from your passport (which they have done at other resorts we have visited) and had us sign some liability forms. I am not very found of bracelets, but I loved the fact that the bracelet also served as the room key. That is a great innovation and one less thing to keep track of! The room was very nice and spacious. We have been in bigger rooms (Secrets) but have also been in much smaller rooms. For the value of the resort, I was very pleased. WiFi was nice as well. It pretty much covered the whole resort except for the furthest reaches down by the infinity pool. You get three devices for your WiFi but we did ask for one more as my wife needed to use her laptop for some work. They happily obliged. We typically do not do buffets except for breakfast, but I had read some positive reviews about the buffet food. We ate dinner one night at the buffet and it was very good. Food was fresh and there were many choices. I enjoyed the lunch buffet the most. They had different selections both days I tried it. The chicken cordon bleu was very tasty! And of course, breakfast was spectacular. I do recommend eating breakfast out by the ocean restaurant and not the one inside. It seems to be busier and service was a little better. We did do A La Carte at the Italian restaurant and I found the food very good. It seems like we tried so many different things on the menu and it was all good. I was actually surprised at how good the red wine was knowing it was their house brand. The two waiters at dinner were so very funny and had us laughing non-stop. I'm sorry I cannot remember their names. The Mexican restaurant was good as well. We had dinner there two nights and was quite pleased both times. I recommend getting the Mexican Coffee as it is a fun show! Service was great all the way around. Fidel was our normal pool waiter and he also hustled to get us drinks. A very nice guy. The one thing that stood out to me most was the waiter at the lunch buffet. I believe his name was either Darrell or Randall. He got our Pepsi and Diet Pepsi mixed up and felt so bad. He said "I want to give you good service". This young man worked hard and we gave him a nice tip. He was so friendly. I appreciate the hard work these people put into making the guests happy. Remember that if you go Premium (which I recommend) always ask for the top shelf liquor when getting your drinks. the bartenders are always happy to oblige. They have three pools and they are all nice. The first pool is where the swim-up bar is located and is the largest. The second pool is the activity pool and has a basketball rim and volleyball. The last pool is near the ocean and is an infinity pool. I did not see a lot of chair saving except for the infinity pool. This is because you are so close to the ocean and the view is fantastic. Please do your research before doing a negative review about the beach/water being unswimmable or being upset at the beach vendors. It is a public beach and those will always be out there. And there not many beaches where you can swim in this area. Checkout was a breeze and we asked for a late checkout. If you are Premium, you can get a later checkout if availability is there. Do your research on the Premium level. There are a lot of great perks there. The resort is smaller than some we have visited, and that was actually a plus. There are shows every night, but no night club. So for people who want to party, the resort gets pretty quiet after 10pm. We would visit this resort again. Thank you for such a great time!


    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you very much for sharing this great review of your recent stay at Barceló Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are glad to read that you liked the way our réception team greétéd you on arrival and that you were promptly checked in without any hassle as expected. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards!

    EVALUATION

    Round Indicators

    • february 14 2018
    • Vancouver, BC
    • Couples

    joanne36958

    “Thumbs Up to This Great Resort”


    Just came back from a one week vacation at this resort and miss it already. The hotel is very nice, quiet and if you're looking for a relaxing vacation this would be the place for you. We had no problems with checking in, the room was quite nice with a terrace and overlooked the pool. The food at this resort was excellent, I had read some bad reviews on here before and really don't understand what some people are complaining about. We had gone to all the specialty restaurants as well as the buffet and I have to compliment both the staff in the kitchen as well as the servers who do such a great job. The staff at this resort work so hard and if there is anything one needs they are happy to get it for you. My husband is a chef and even he was amazed how great all the food was. I would recommend this resort especially to older couples, they do have a show each night but it is fairly quiet and peaceful.


    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you very much for sharing this great review of your recent stay at Barceló Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards!

    EVALUATION

    Round Indicators

    • february 13 2018
    • Vancouver, Canada
    • Couples

    James S

    “Club (not quite) Premium but good otherwise”


    Our overall experience in January was good, but started badly with Club Premium. Very slow check-in at the non-premium desk (2 guests, 10 minutes each) only to be told we could not be checked in because we were in the Premium category. The sun was still high in the sky and we looked forward to a beach sunset on arrival, but it was not to be. With only two guests in front of us in the Premium Lounge, we thought check-in would be maybe another 10 minutes (most hotels we know it is 2 minutes). Still not a room, still waiting for check-in, the sun set and it got dark. A 40-minute experience with a slow and painstaking review of our particulars including photocopying of passports (illegal in Canada, possibly required in Mexico). We had pre-paid and the hotel knew it, but everything was slowly confirmed. We were asked to sign a long contract in poor English, and since I was a retired lawyer I asked for a copy. Not permitted. I made a fuss, said we would not check in without a photocopy, and the employee went away to seek guidance for another 10 minutes. Already dark, the sunset didn't matter anymore. As far as i could determine the major benefit of Club Premium was a sterile, but well-furnished room with free quality liquor and a good coffee machine. We used the coffee machine regularly and it was indeed good coffee. Except for check-in, every other part of our 7 days was excellent. We knew the beach was not swimmable but walkable, and the pools were friendly without much trouble finding lounge chairs. We had bikes and the town off San Jose now has good bike lanes near the hotel, taking us into the old town nearly every day about 4 km away. Room and service excellent, staff friendly. The check-in problem was obviously management, lack of co-ordinatiion with Air Transat,and policy, not staff. One other problem: Smoking in public areas forced us to move on occasion. Probably less than 2 per cent of guests were smoking in public, but why not enforce a no smoking section?


    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We lament hearing that the service provided at réception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their expérience among us. Nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Thank you again for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are happy to read that overall you enjoyed your stay and we hope to have the oportunity to serve you again in a near future. Kind regards!

    EVALUATION

    Round Indicators

    • february 12 2018
    • Ontario, Canada
    • Business

    Stevie D

    “Nice resort!”


    This resort is just 25 minutes from the airport and has everything you need for a relaxing vacation by the pool. The room was clean, the food was very good and the staff were great. We would definitely consider this location a second time if we find ourselves in the Cabo area again.


    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you for the great feedback of your recent holiday experience at our Barceló Los Cabos; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We hope to have the oportunity to serve you again in a near future. Kind regards!

    EVALUATION

    Round Indicators

    • february 12 2018
    • Portland, OR

    travelcommons

    “Quick one-night stay to evaluate if the resort is good enough to bring us back”


    My wife and I like to try out different all-inclusive resorts and come back to the ones that meet our needs and budget. We have stayed at the Hyatt Ziva, Holiday Inn Resort and the La Posada Real. The Gran Faro rates as #2 for us as not-as-good as the Ziva but much better than the Holiday Inn and the Posada Real. Quick takes: - the small snack buffet by the pool is pretty low quality and not worth the calories - the adjacent pool bar was busy and they have signs showing the cocktails and drinks you can ask for (helpful if you aren't a huge drinker and just want to try something new and 'beachy') - Two large hot tub areas. It was great to see a bar waiter making the rounds to get drinks and pick up empties -- please give them a buck or two for the efforts! - Loved the infinity pool by the beach. - The pools are not heated, so it will be a little chilly first thing in morning, but they warm up during the day as the sun's rays hit the water - Breakfast buffet was great, enjoyed the fresh fruits and fresh fruit juices - We ate at the Seafood restaurant but reservations were a bit difficult to get for the time we wanted. Our tip is to make the reservations as soon as you are able to check in because the concierge is right there next to the front desk. - Room was adequate, not fancy, but why would you want to stay in your room in the first place? Perfectly functional with a safe, slippers, robe and large shower. - Entertainment will not blow you away, but we did appreciate the efforts of the dancers and singers and they deserve a lot of credit for their energy and costumes even if there were only fifty or so audience members. - Enjoyed the Sky Bar and there is a drink menu you can just point out the drink for the bartender to make it for you. - Property isn't super huge and it has a nice layout, things were well maintained and the facilities were clean. - Evening time by the outdoor fire pit had a mobile bartender making some flaming coffee drinks and that was pretty cool and unexpected - Staff seemed friendly enough and worked hard at their jobs. - Check out is at 11am and they are pretty strict about that. You can read up on other reviews about how guests don't like this policy and we were aware that once we checked out, we were no longer guests of the property and we would not be able to access any areas or have any food or drinks. It makes sense and we can understand this, but it's hard to watch an employee attempt to explain the rules to some unhappy guests (who just stayed a lot of days) -- it certainly does not give you a good impression of the place as you leave. All in all we had a good stay and it was a great value for all that we got. We didn't pay through the nose and we didn't pay for mediocrity, we got a good experience that was all about some drinking, eating and relaxation. We are not fans of guests being kicked out at 11am and then treated poorly, so please be aware of this possible negative situation. (Or just pay the $75 half-day use fee). Will we be back? For now, yes, but there are still other resorts for us to try out...


    BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to have you back at our resort and give you a memorable experience. Kind regards!

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting perfect for relaxation

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