Barceló Hotel Beach Allegro Playacar Resort

Allegro Playacar

Texto: 33375 A hotel specialized in a wide variety of sports, entertainment and all types of events on the beach in Playa del Carmen. Lote Hotelero No. 7, Desarrollo | 77710 Playacar | Playa Del Carmen | Quintana Roo | México
+ 52 984 877 270 0 + 52 984 873 4507
Allegro Playacar Texto: 33375 4 out of 5 based on 4391 ratings. 4391 user reviews.
Allegro Playacar reviewed by Barata_16 on . Next time, maybe another hotel... I'm a regular travel person but this was my first time at a resort and the experience was very poor. I went to this hotel just to relax as a stop between destinantions and upon arrival i was invited... Rating: 2
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar   Playa Del Carmen   Quintana Roo   México  


Points of Interest

37.5 mi  Cancun International Airport

2 mi Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Allegro Playacar

4.0/5 Round Indicators
| 4402 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

31% Complete

1385

Very good

37% Complete

1630

Average

16% Complete

743

Poor

7% Complete

348

Very poor

6% Complete

296

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    Round Indicators
    MarioRodrigues1966 Montreal, Canada. 03/27/2017 Family

    “Allego = Alegria Guaranteed. "We'll Be Back!"”

    Our Stay at Allegro PlayaCar Riviera Maya was dream come true. From the moment my family and I walked into this cozy slice of paradise to the moment that we had to say "We'll Be Back" was a wonderful experience and memory. The resort was clean, well maintained and above all Beautiful. Rooms were like home away from home, clean, modern and very comfortable with all the amenities you require. The hammocks on every balcony was a great touch and a great place for an afternoon siesta. The food was fresh and abundant with a large variety of styles for every taste. The Pools and beach area were friendly and fun. The entertainment staff kept everyone engaged, laughing and having fun. The night club was fun and a great way to dance and burn off some of those calories from indulging in the great food throughout the day. They had an open air theatre with different entertainment every night which was a great way to wind down after dinner before retiring to your room for a movie or to the beach to sit and listen to the ocean roar and feel the warm evening breezes. Overall a 5 Star Experience. We will definitely look at the other Allegro Resorts, in Mexico, for our Next Vacation. Although so many other resorts throughout Mexico and & other locations like Dominican Republic, Costa Rica, Aruba it's not easy to pick our next adventure. I wish I could visit them all to tell you about each and every experience.
    Round Indicators
    j0ya0 United States. 03/26/2017 Couples

    “Beautiful resort for the price”

    This was our second stay at Allegro Playacar, with friends who have a timeshare. We stayed in the First Club which has a few buildings near the First Club hospitality room. Our first room was a lower floor with double beds that had a terrible musty smell that immediately triggered my asthma. After that first night we asked if there was another room available and they put us upstairs in a room that had no smell at all and we were actually able to open windows as these had screens. MUCH BETTER! But I have to say that the rooms appeared to be exactly as they were 12 years ago when we first visited. Apparently they did not upgrade the First Club rooms. The staff is wonderful! Everyone from waitstaff to bartenders both in the restaurants and First Club were gracious and accommodating. The resort is located walking distance or a 90 peso taxi ride from Playa del Carmen. Two lovely pools. The activity pool is very loud with plenty of daily activities going on. Meals in the buffet are very good. The Italian and Mexican are also great but I was not very impressed by the Oriental. I enjoyed the beach and bars as well.

    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
     Thank you very much for choosing Allegro Playacar as your host in this recent holiday to Mexico. We value the time you took to share your experience with others. Your comments are very important as they show us new ways to improve. We will share them with the corresponding staff. We would like to take this oportunity to welcome you back once again, hopefully very soon. Sincerly, Diego Celis Guest Experience Concierge

    Round Indicators
    beaches4life Milwaukee, Wisconsin. 03/26/2017 Couples

    “Our Mexican home”

    We Love Allegro Playacar! We are members and have met many staff members that we enjoy reconnecting with. Only down fall besides having to return home was the buffet food is just average. The ala carte restaurants are excellent.

    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
     On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and the best way to accomplish this is to listen to our customers needs, and for that reason, your opinion is extremely valuable for us! We would be honored to receive you once again as our Guest, so please dont hesitate to contact us if you decide to do so! We are always available for you! Regards! Diego Celis Guest Experience Concierge

    Round Indicators
    Edward P Winnipeg, Canada. 03/26/2017 Couples

    “Wont go anywhere else”

    Just returned after two weeks, this was our #6 visit. The reno's are great, rooms well done, beds comfortable, grounds very well kept, nite lighting is charming. Beach great, lots of seating and shade. Food was excellent, ala Cartes very good. Staff.. well, I defy you to find nicer people. We will be back!

    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
     Edward P, On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated by your review. We really hope to have the pleasure to be the host of your 7 th Allegro vacation ; please don’t hesitate to contact us through this media for any assistance you may need, we’ll be glad to hear from you! Warmest regards, Diego Celis Guest Experience Concierge

    Round Indicators
    Dawn D Sherwood Park, Alberta, Canada. 03/25/2017 Couples

    “Just Like Home, But With A Beach”

    We just returned from an 11 week-long stay @ the Allegro Playacar. We were able to see first-hand all of the major changes & complete renovations to the hotel. All of the regular hotel rooms have been completed. Renovations to the main lobby and all of the restaurants are also finished. The changes & renovations give the hotel a fresh & crisp look without sacrificing the original charm of the property. Both of the pools on the property have been completely re-done. The new Oriental restaurant, along with the Mexican & the Italian restaurants give guests several choices when it comes to specialty restaurants. All of the restaurants have been upgraded or renovated to give them a new look. We found the service was excellent in all of the restaurants & the buffets. If you wish you can also book a romantic dinner over-looking the beach for those wanting something special. One of the reasons that we continue to return year after year is the staff. None of the other hotels we stayed at hotel that had a friendlier staff. Where else can you stay, where staff will tell you jokes, give you hugs, or sing in the morning before breakfast? But it is not only our opinion, as a large number of other guests have remarked to us on the friendliness & genuine warmness of the staff. You can tell that everyone enjoys this hotel, by the numerous returning guests, and by the longer stays by those guests. All of the staff there work very hard to make the hotel clean & welcoming. (This hotel seems to run anywhere from 85 to 100% occupancy year round.) The beach in front of the hotel is wonderful. It is one of the nicest & largest stretches of beach in & around the Playa Del Carmen area. The ocean is clean, clear & a beautiful blue. There was some seaweed during our stay, but all of the hotels & their staff work very hard & quickly to clear it away. I know that some guests write about all of their complaints about the hotel. As with all hotels you will find that some things go wrong. It helps to have a sense of humor & know that everyone is trying their best to give you a great experience. We already miss the Allegro, but we know that we'll be back again soon. After all, it is not a holiday if you never go home.

    Guest Experienc... G, Gerente at Allegro Playacar, responded to this review
     Dear Dawn D, Thank you very much for your kind words. It is always a pleasure to host you and have you here in your home. We are all missing you and waiting to have you back very soon! Warm Regards, Your mexican family at Allegro Playacar

    EVALUATION

    Round Indicators

    • march 27 2017
    • Montreal, Canada
    • Family

    MarioRodrigues1966

    “Allego = Alegria Guaranteed. "We'll Be Back!"”


    Our Stay at Allegro PlayaCar Riviera Maya was dream come true. From the moment my family and I walked into this cozy slice of paradise to the moment that we had to say "We'll Be Back" was a wonderful experience and memory. The resort was clean, well maintained and above all Beautiful. Rooms were like home away from home, clean, modern and very comfortable with all the amenities you require. The hammocks on every balcony was a great touch and a great place for an afternoon siesta. The food was fresh and abundant with a large variety of styles for every taste. The Pools and beach area were friendly and fun. The entertainment staff kept everyone engaged, laughing and having fun. The night club was fun and a great way to dance and burn off some of those calories from indulging in the great food throughout the day. They had an open air theatre with different entertainment every night which was a great way to wind down after dinner before retiring to your room for a movie or to the beach to sit and listen to the ocean roar and feel the warm evening breezes. Overall a 5 Star Experience. We will definitely look at the other Allegro Resorts, in Mexico, for our Next Vacation. Although so many other resorts throughout Mexico and & other locations like Dominican Republic, Costa Rica, Aruba it's not easy to pick our next adventure. I wish I could visit them all to tell you about each and every experience.


    EVALUATION

    Round Indicators

    • march 26 2017
    • United States
    • Couples

    j0ya0

    “Beautiful resort for the price”


    This was our second stay at Allegro Playacar, with friends who have a timeshare. We stayed in the First Club which has a few buildings near the First Club hospitality room. Our first room was a lower floor with double beds that had a terrible musty smell that immediately triggered my asthma. After that first night we asked if there was another room available and they put us upstairs in a room that had no smell at all and we were actually able to open windows as these had screens. MUCH BETTER! But I have to say that the rooms appeared to be exactly as they were 12 years ago when we first visited. Apparently they did not upgrade the First Club rooms. The staff is wonderful! Everyone from waitstaff to bartenders both in the restaurants and First Club were gracious and accommodating. The resort is located walking distance or a 90 peso taxi ride from Playa del Carmen. Two lovely pools. The activity pool is very loud with plenty of daily activities going on. Meals in the buffet are very good. The Italian and Mexican are also great but I was not very impressed by the Oriental. I enjoyed the beach and bars as well.


    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
    Thank you very much for choosing Allegro Playacar as your host in this recent holiday to Mexico. We value the time you took to share your experience with others. Your comments are very important as they show us new ways to improve. We will share them with the corresponding staff. We would like to take this oportunity to welcome you back once again, hopefully very soon. Sincerly, Diego Celis Guest Experience Concierge

    EVALUATION

    Round Indicators

    • march 26 2017
    • Milwaukee, Wisconsin
    • Couples

    beaches4life

    “Our Mexican home”


    We Love Allegro Playacar! We are members and have met many staff members that we enjoy reconnecting with. Only down fall besides having to return home was the buffet food is just average. The ala carte restaurants are excellent.


    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
     On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and the best way to accomplish this is to listen to our customers needs, and for that reason, your opinion is extremely valuable for us! We would be honored to receive you once again as our Guest, so please dont hesitate to contact us if you decide to do so! We are always available for you! Regards! Diego Celis Guest Experience Concierge

    EVALUATION

    Round Indicators

    • march 26 2017
    • Winnipeg, Canada
    • Couples

    Edward P

    “Wont go anywhere else”


    Just returned after two weeks, this was our #6 visit. The reno's are great, rooms well done, beds comfortable, grounds very well kept, nite lighting is charming. Beach great, lots of seating and shade. Food was excellent, ala Cartes very good. Staff.. well, I defy you to find nicer people. We will be back!


    Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review
    Edward P, On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated by your review. We really hope to have the pleasure to be the host of your 7 th Allegro vacation ; please don’t hesitate to contact us through this media for any assistance you may need, we’ll be glad to hear from you! Warmest regards, Diego Celis Guest Experience Concierge

    EVALUATION

    Round Indicators

    • march 25 2017
    • Sherwood Park, Alberta, Canada
    • Couples

    Dawn D

    “Just Like Home, But With A Beach”


    We just returned from an 11 week-long stay @ the Allegro Playacar. We were able to see first-hand all of the major changes & complete renovations to the hotel. All of the regular hotel rooms have been completed. Renovations to the main lobby and all of the restaurants are also finished. The changes & renovations give the hotel a fresh & crisp look without sacrificing the original charm of the property. Both of the pools on the property have been completely re-done. The new Oriental restaurant, along with the Mexican & the Italian restaurants give guests several choices when it comes to specialty restaurants. All of the restaurants have been upgraded or renovated to give them a new look. We found the service was excellent in all of the restaurants & the buffets. If you wish you can also book a romantic dinner over-looking the beach for those wanting something special. One of the reasons that we continue to return year after year is the staff. None of the other hotels we stayed at hotel that had a friendlier staff. Where else can you stay, where staff will tell you jokes, give you hugs, or sing in the morning before breakfast? But it is not only our opinion, as a large number of other guests have remarked to us on the friendliness & genuine warmness of the staff. You can tell that everyone enjoys this hotel, by the numerous returning guests, and by the longer stays by those guests. All of the staff there work very hard to make the hotel clean & welcoming. (This hotel seems to run anywhere from 85 to 100% occupancy year round.) The beach in front of the hotel is wonderful. It is one of the nicest & largest stretches of beach in & around the Playa Del Carmen area. The ocean is clean, clear & a beautiful blue. There was some seaweed during our stay, but all of the hotels & their staff work very hard & quickly to clear it away. I know that some guests write about all of their complaints about the hotel. As with all hotels you will find that some things go wrong. It helps to have a sense of humor & know that everyone is trying their best to give you a great experience. We already miss the Allegro, but we know that we'll be back again soon. After all, it is not a holiday if you never go home.


    Guest Experienc... G, Gerente at Allegro Playacar, responded to this review
    Dear Dawn D, Thank you very much for your kind words. It is always a pleasure to host you and have you here in your home. We are all missing you and waiting to have you back very soon! Warm Regards, Your mexican family at Allegro Playacar

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