Barceló Hotel Beach Maya Palace Deluxe

Premium Level at Barceló Maya Palace

Texto: 35911 The most exclusive hotel of the Barceló Maya Grand Resort. Luxury and elegance reign supreme here and make for a truly unforgettable vacation. Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 | 77750 | Riviera Maya, Q.Roo || México
+52 984 8 751 5 +52 984 875 1501
Premium Level at Barceló Maya Palace Texto: 35911 4 out of 5 based on 175 ratings. 175 user reviews.
Premium Level at Barceló Maya Palace reviewed by Robin D on . Carlos at Brasserie is the Best! Had dinner twice at Brasserie while staying at the Barceló Maya Palace. Carlos Yay Yuseli was the best waiter. He made both evenings very special. He went above and beyond, taking the time to make... Rating: 5
map

Premium Level at Barceló Maya Palace

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750   Riviera Maya, Q.Roo     México  


Points of Interest

49 mi Cancun International Airport

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Premium Level at Barceló Maya Palace

4.0/5 Round Indicators
| 190 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

62% Complete

118

Very good

16% Complete

31

Average

9% Complete

18

Poor

6% Complete

12

Very poor

5% Complete

11

Filter by

Sort by

    Round Indicators
    Kandy4042 Windermere, Florida. 05/14/2018 Couples

    “a nice place”

    The hotel is very nice. We stayed in the Premium Level Jr. Suite. Our room was right on the beach. We had to check in at the Premium Lounge. The front bellmen did not have us on the list which at first freaked me out, But check in was a breeze. We had to wait a few minutes for our room but they brought us water and there was a nice buffet of food to snack on. The room was nice. The bed was comfortable. We came for the weekend to relax and to sleep. We did room service on Friday night. It was really good. We went over to the La Hacienda for breakfast. It was big but the food was just mediocre. There was a lot if it. We ate late so we just did dinner that night at the French Restaurant. The food was good. I am a food snob so I am rating it good. I am sure lots of people will say it was better. But it was not a bad meal. I think most people will think it was great. The service was amazing. The service at the whole hotel was great. If you like going to Mexico and want a great place to stay this would be it. Sunday morning when we left we eat in the Premium Lounge. The food was fresher and better. Premium level included everything but the tips. There are lots of swimming pools. There is a kiddie pool that looked like fun. The room service menu was limited.
    Round Indicators
    Kathy L 04/26/2018 Friends getaway

    “Mrs.”

    French resturant does not disapoint. Drinks, appetizers, entree (surf & turf) dessert (cream brulee) Manager Benito made sure We were taken care of he remembered us frim our last visits. Fernando and Marco gave us excellent, friendly service. Be sure to request them. Can't wait to go vack next week.
    Round Indicators
    CapKirk007 Darien, Connecticut. 04/24/2018

    “Family Vacation - Loved it”

    Premium level was a very nice touch as you have an additional levels of service regular rooms do not. The Concierges were always available with little or no wait. I had read there were some issues with the wait time in the past, but we did not experience any delays. They staff was very friendly and helpful. They were very thorough, which sometimes took longer than I like. That is not their issue it is mine. I loved the private breakfast every morning in the lounge. It was very quiet and a wonderful touch. Only 5 or 6 tables with your own waiting staff. The best part of the Maya Palace is that this is an exclusive resort within the large resort (5 total hotels). You get all the benefits of the other hotels, but yours is exclusive for those staying in the hotel. There were less people so it made for a more relaxing holiday. Staff was incredible all the way around. I will return next year.
    Round Indicators
    Bob L Sherwood Park, Canada. 04/12/2018 Couples

    “Restaurant ”

    Just anothet thank you to Alfredo Chi Kumu for his attention. He is a very positive person with a great smile and attitude. The buffets are amazing. Fresh food from fruit to salmon to eggs Benedict. We could live here.😁 Bob and Oxana
    Round Indicators
    zeldalouise Vancouver, Canada. 04/04/2018 Family

    “Outstanding Pool Service”

    This is a great resort. We've stayed at several all-inclusive kid friendly resorts in the Mayan Riviera, and on the West Coast of Mexico. This one stands out for several reasons: - Beautiful pools. There are a lot of resorts with nice pools but these pools stand out. Huge, well designed, lots of shallow spots for kids, nice water features - Great rooms. The junior suite is the same layout you will come across in many all-inclusive in the area. Bowling alley shaped room with a big, nice bathroom when you walk in, a king or two double beds and a nice sitting area bordered by a porch. Ours was oceanfront and absolutely stunning. Rooms were clean, room service was good. - Pool service. This made our trip. Whatever you do, if you go to this resort, get yourself a seat in Angelica Acosta's section. She is an angel, and she made our trip. The minute we started to feel thirsty, she appeared. She knew what our kids wanted. She was quick, sweet, funny. Do yourselves a favour and find out where she is going to be and sit in her section. Here are the small downfalls of the resort: - The food is medium. Not bad but not great. - The beach is rocky. Great for snorkelling but not one of the beautiful sandy beaches you can find on the Riviera - You have to get up REALLY early to get a good seat at the pool.

    EVALUATION

    Round Indicators

    • may 14 2018
    • Windermere, Florida
    • Couples

    Kandy4042

    “a nice place”


    The hotel is very nice. We stayed in the Premium Level Jr. Suite. Our room was right on the beach. We had to check in at the Premium Lounge. The front bellmen did not have us on the list which at first freaked me out, But check in was a breeze. We had to wait a few minutes for our room but they brought us water and there was a nice buffet of food to snack on. The room was nice. The bed was comfortable. We came for the weekend to relax and to sleep. We did room service on Friday night. It was really good. We went over to the La Hacienda for breakfast. It was big but the food was just mediocre. There was a lot if it. We ate late so we just did dinner that night at the French Restaurant. The food was good. I am a food snob so I am rating it good. I am sure lots of people will say it was better. But it was not a bad meal. I think most people will think it was great. The service was amazing. The service at the whole hotel was great. If you like going to Mexico and want a great place to stay this would be it. Sunday morning when we left we eat in the Premium Lounge. The food was fresher and better. Premium level included everything but the tips. There are lots of swimming pools. There is a kiddie pool that looked like fun. The room service menu was limited.


    EVALUATION

    Round Indicators

    • april 26 2018
    • Friends getaway

    Kathy L

    “Mrs.”


    French resturant does not disapoint. Drinks, appetizers, entree (surf & turf) dessert (cream brulee) Manager Benito made sure We were taken care of he remembered us frim our last visits. Fernando and Marco gave us excellent, friendly service. Be sure to request them. Can't wait to go vack next week.


    EVALUATION

    Round Indicators

    • april 24 2018
    • Darien, Connecticut

    CapKirk007

    “Family Vacation - Loved it”


    Premium level was a very nice touch as you have an additional levels of service regular rooms do not. The Concierges were always available with little or no wait. I had read there were some issues with the wait time in the past, but we did not experience any delays. They staff was very friendly and helpful. They were very thorough, which sometimes took longer than I like. That is not their issue it is mine. I loved the private breakfast every morning in the lounge. It was very quiet and a wonderful touch. Only 5 or 6 tables with your own waiting staff. The best part of the Maya Palace is that this is an exclusive resort within the large resort (5 total hotels). You get all the benefits of the other hotels, but yours is exclusive for those staying in the hotel. There were less people so it made for a more relaxing holiday. Staff was incredible all the way around. I will return next year.


    EVALUATION

    Round Indicators

    • april 12 2018
    • Sherwood Park, Canada
    • Couples

    Bob L

    “Restaurant ”


    Just anothet thank you to Alfredo Chi Kumu for his attention. He is a very positive person with a great smile and attitude. The buffets are amazing. Fresh food from fruit to salmon to eggs Benedict. We could live here.😁 Bob and Oxana


    EVALUATION

    Round Indicators

    • april 4 2018
    • Vancouver, Canada
    • Family

    zeldalouise

    “Outstanding Pool Service”


    This is a great resort. We've stayed at several all-inclusive kid friendly resorts in the Mayan Riviera, and on the West Coast of Mexico. This one stands out for several reasons: - Beautiful pools. There are a lot of resorts with nice pools but these pools stand out. Huge, well designed, lots of shallow spots for kids, nice water features - Great rooms. The junior suite is the same layout you will come across in many all-inclusive in the area. Bowling alley shaped room with a big, nice bathroom when you walk in, a king or two double beds and a nice sitting area bordered by a porch. Ours was oceanfront and absolutely stunning. Rooms were clean, room service was good. - Pool service. This made our trip. Whatever you do, if you go to this resort, get yourself a seat in Angelica Acosta's section. She is an angel, and she made our trip. The minute we started to feel thirsty, she appeared. She knew what our kids wanted. She was quick, sweet, funny. Do yourselves a favour and find out where she is going to be and sit in her section. Here are the small downfalls of the resort: - The food is medium. Not bad but not great. - The beach is rocky. Great for snorkelling but not one of the beautiful sandy beaches you can find on the Riviera - You have to get up REALLY early to get a good seat at the pool.


    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.