Habitación del hotel Occidental Nuevo Vallarta Resort

Royal Level at Occidental Nuevo Vallarta

Texto: 34379 Exclusive hotel that offers the best VIP service and water sports on the coast of the Riviera Nayarit. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico | 63732 Nuevo Vallarta |Nayarit |
(322) 226 9800 -
Royal Level at Occidental Nuevo Vallarta Texto: 34379 4 out of 5 based on 3281 ratings. 3281 user reviews.
Royal Level at Occidental Nuevo Vallarta reviewed by D7847AIjulieb on . Great trip! Friendly staff, great services. Had a very good experience on our first time there. Our first time at an all inclusive. Resort is a comfortable size, with all immenidies. Would definately go back... Rating: 5
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Royal Level at Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico   63732 Nuevo Vallarta   Nayarit    


Points of Interest

7 mi Gustavo Díaz Ordaz International Airport

109 yards Beach

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3345 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

50% Complete

1688

Very good

32% Complete

1089

Average

10% Complete

337

Poor

4% Complete

135

Very poor

2% Complete

97

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    jenabrooke Manitoba, Canada. 11/22/2017 Couples

    “Trip to Occidental - November 2017”

    We just got back after a week at the Occidental Nuevo Resort. I agree with many of the other recent comments that the construction poolside was very loud and made it impossible to relax poolside. That said, we appreciate that there is no 'good' time to renovate at most resorts. We want to send a thank you specifically to Manuel V. and Julio, the excellent beach and poolside servers, for their amazing service - quick, friendly, and incredibly polite. The entertainment at the resort is the best that we have seen in our many resort stays.

    Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review
     Dear jenabrooke Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in a near future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    bourguy2 San Francisco, California. 11/21/2017 Family

    “What an awful start”

    The last thing you want when traveling with a baby and a 6 years old is for them not to feel safe. Well we checked in around 5PM and at 8.30PM, we still didn't have sheets for our 6 years old. And the crib that was given to us was just ridiculously dangerous and the last thing you expect from a nice hotel. See picture. You will think it's just incorrectly positioned but it's actually fixed that way. It's 9PM and we still didn't get a crib replacement. That's only fine because baby is currently sleeping in our bed. Very very disappointing...
    Round Indicators
    bentandsharonn Abbotsford, Canada. 11/20/2017 Couples

    “Loved It.”

    They were doing renovations here. The Jack Hammering was very loud. Otherwise we had a great time. The new Tokyo Rest't is excellent as well as the Italian. We had some great meals there. 6 times in 14 days.Loved

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear bentandsharonn We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Nuevo Vallarta hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    Adrienne H New Paltz. 11/20/2017 Friends getaway

    “One of my favorite places!”

    Occidental Nuevo Vallarta is one of my favorite resorts. I keep going back. The people are great! Thank you Agustin, Alejandra, Jorge, David, Vira, Kathia, Alberca, Teresa and Daniel R. for making our trip even more enjoyable! The food is delicious! It was hot and sunny everyday. Met nice people. I would have given 5 stars but because they were renovating, there were no bathrooms by the pool-that was very inconvenient. Had I known I would have booked another week. Also, the noise of the jack hammering was a bit annoying. Tequila definitely helped though.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear Adrienne Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    James H Lawrence, United States. 11/19/2017 Family

    “Fantastic vacation”

    Would highly recommend this hotel. Absolutely beautiful location. ALL the staff were pleasant and accommodating. The resort was spotless. The evening shows were vibrant and entertaining. Good variety of restaurants. Loved our vacation

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear James Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this amazing review and we will wait for you in a near future. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • november 22 2017
    • Manitoba, Canada
    • Couples

    jenabrooke

    “Trip to Occidental - November 2017”


    We just got back after a week at the Occidental Nuevo Resort. I agree with many of the other recent comments that the construction poolside was very loud and made it impossible to relax poolside. That said, we appreciate that there is no 'good' time to renovate at most resorts. We want to send a thank you specifically to Manuel V. and Julio, the excellent beach and poolside servers, for their amazing service - quick, friendly, and incredibly polite. The entertainment at the resort is the best that we have seen in our many resort stays.


    Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review
    Dear jenabrooke Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in a near future. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • november 21 2017
    • San Francisco, California
    • Family

    bourguy2

    “What an awful start”


    The last thing you want when traveling with a baby and a 6 years old is for them not to feel safe. Well we checked in around 5PM and at 8.30PM, we still didn't have sheets for our 6 years old. And the crib that was given to us was just ridiculously dangerous and the last thing you expect from a nice hotel. See picture. You will think it's just incorrectly positioned but it's actually fixed that way. It's 9PM and we still didn't get a crib replacement. That's only fine because baby is currently sleeping in our bed. Very very disappointing...


    EVALUATION

    Round Indicators

    • november 20 2017
    • Abbotsford, Canada
    • Couples

    bentandsharonn

    “Loved It.”


    They were doing renovations here. The Jack Hammering was very loud. Otherwise we had a great time. The new Tokyo Rest't is excellent as well as the Italian. We had some great meals there. 6 times in 14 days.Loved


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear bentandsharonn We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Nuevo Vallarta hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • november 20 2017
    • New Paltz
    • Friends getaway

    Adrienne H

    “One of my favorite places!”


    Occidental Nuevo Vallarta is one of my favorite resorts. I keep going back. The people are great! Thank you Agustin, Alejandra, Jorge, David, Vira, Kathia, Alberca, Teresa and Daniel R. for making our trip even more enjoyable! The food is delicious! It was hot and sunny everyday. Met nice people. I would have given 5 stars but because they were renovating, there were no bathrooms by the pool-that was very inconvenient. Had I known I would have booked another week. Also, the noise of the jack hammering was a bit annoying. Tequila definitely helped though.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear Adrienne Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • november 19 2017
    • Lawrence, United States
    • Family

    James H

    “Fantastic vacation”


    Would highly recommend this hotel. Absolutely beautiful location. ALL the staff were pleasant and accommodating. The resort was spotless. The evening shows were vibrant and entertaining. Good variety of restaurants. Loved our vacation


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear James Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this amazing review and we will wait for you in a near future. Sincerely Rodolfo Pacheco General Manager

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