Barceló Hotel Interiors  Fès Medina

Barceló Fès Medina

Texto: 34879 Urban hotel designed to be a modern haven of tranquillity in the centre of the beautiful city of Fez. 53 Avenue Hassan II | 30000 Fez
+212 53 594 8800 +212 53594 2705
Barceló Fès Medina Texto: 34879 4 out of 5 based on 639 ratings. 639 user reviews.
Barceló Fès Medina reviewed by joumanas334 on . Beautiful hotel It was a clean and beautifully decorated hotel. The staff was very helpful and answer all of our questions and demands. We recommend staying there. It was close to everything and at the same time it... Rating: 5
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Barceló Fès Medina

53 Avenue Hassan II   30000 Fez  


Places of Interest

14 km Fes–Saïss Airport

1 km Railway Station

2 km Medina

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Fès Medina

4.0/5 Round Indicators
| 659 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

31% Complete

205

Very good

35% Complete

234

Average

22% Complete

147

Poor

6% Complete

46

Very poor

4% Complete

27

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    Round Indicators
    JKNC8178 Winston Salem, North Carolina. 12/01/2017 Friends getaway

    “Great Visit to Medina”

    Hotel was very helpful in providing an English speaking guide to take us into the Medina. He led us to the vendors of what we wanted to buy, mostly hand made rugs. Bargaining is a must anywhere in this country. Always negotiate cab fare before you get in cab! Imane & Badr were very helpful when our friend fell ill. One got us a doctor and one when to the pharmacy for us.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fès medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. General manager Barceló fès medina

    Round Indicators
    DFHENDY San Antonio, Texas. 11/29/2017 Couples

    “good location”

    Typical city hotel. Good sized room, pleasant staff, located near shopping center. The breakfast was pretty standard for Morocco. Because my wife was not feeling well the day after we checked in, I was glad to find a Carrefour in the shopping center a block away in order to purchase water, snacks, and even French fries from a Burger King Hotel is conveniently located to medina.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló fès medina hotel with us and Tripadvisor readers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. General manager Barceló fès medina

    Round Indicators
    colinbW6984OI Denver, Colorado. 11/24/2017 Friends getaway

    “Just a place to stay”

    If you want a Hotel that is well placed this is it. If you want a place just to sleep and use as a base to see Fez this is it. Everything in the hotel is just OK, nothing to get all excited about. They did clean our clothes overnight, brought to them at 8 pm and was done the next morning by 8 am. Prices were very low to clean.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Genera manager Barceló fès médina

    Round Indicators
    Beth J 11/22/2017 Couples

    “Centrally Located”

    We were travelling with Gate 1 so check in was very quick. We were given the wifi pass code for the lobby but not our rooms - staff member was checking the A/C and gave us the password. Staff were very helpful. Rooms were average size and very clean. Breakfast was plentiful and varied. Pool was cold but it was October - pool bar staff were friendly. Hotel is close to a mall and many restaurants.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear Miss Beth, Thank you very much for sharing this great review of your recent stay at Barceló fès medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  General manager Barceló fès medina

    Round Indicators
    Suze009 Copenhagen, Denmark. 11/16/2017 Couples

    “All front and no substance”

    OK, so the rooms are nice. Modern and quite spacious. I don't know the function of the decorative sliding door, but it can be ignored. Location is handy for exploring the city. That's the positive side, here's the not-so-good stuff: Staff is helpful but need training. Menu was lacking half the items listed including a standard steak and the local speciality (pastillia). Snack bar better, but they need training in us westerners use of alchohol. Never did I see a more painful attempt to open a bottle of champagne. We made use of the in-house hammam and massage option. Booking assistant does not really speak or understand english and we were not sure if our requested timeslot was as we wanted it. Waited half an hour before being fetched. No instructions or help available, as staff doesn't speak english. Breakfast buffet... bland and boring. Safetydepositbox not working.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. General manager Barceló fès medina

    EVALUATION

    Round Indicators

    • december 1 2017
    • Winston Salem, North Carolina
    • Friends getaway

    JKNC8178

    “Great Visit to Medina”


    Hotel was very helpful in providing an English speaking guide to take us into the Medina. He led us to the vendors of what we wanted to buy, mostly hand made rugs. Bargaining is a must anywhere in this country. Always negotiate cab fare before you get in cab! Imane & Badr were very helpful when our friend fell ill. One got us a doctor and one when to the pharmacy for us.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fès medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. General manager Barceló fès medina

    EVALUATION

    Round Indicators

    • november 29 2017
    • San Antonio, Texas
    • Couples

    DFHENDY

    “good location”


    Typical city hotel. Good sized room, pleasant staff, located near shopping center. The breakfast was pretty standard for Morocco. Because my wife was not feeling well the day after we checked in, I was glad to find a Carrefour in the shopping center a block away in order to purchase water, snacks, and even French fries from a Burger King Hotel is conveniently located to medina.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló fès medina hotel with us and Tripadvisor readers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. General manager Barceló fès medina

    EVALUATION

    Round Indicators

    • november 24 2017
    • Denver, Colorado
    • Friends getaway

    colinbW6984OI

    “Just a place to stay”


    If you want a Hotel that is well placed this is it. If you want a place just to sleep and use as a base to see Fez this is it. Everything in the hotel is just OK, nothing to get all excited about. They did clean our clothes overnight, brought to them at 8 pm and was done the next morning by 8 am. Prices were very low to clean.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Genera manager Barceló fès médina

    EVALUATION

    Round Indicators

    • november 22 2017
    • Couples

    Beth J

    “Centrally Located”


    We were travelling with Gate 1 so check in was very quick. We were given the wifi pass code for the lobby but not our rooms - staff member was checking the A/C and gave us the password. Staff were very helpful. Rooms were average size and very clean. Breakfast was plentiful and varied. Pool was cold but it was October - pool bar staff were friendly. Hotel is close to a mall and many restaurants.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear Miss Beth, Thank you very much for sharing this great review of your recent stay at Barceló fès medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  General manager Barceló fès medina

    EVALUATION

    Round Indicators

    • november 16 2017
    • Copenhagen, Denmark
    • Couples

    Suze009

    “All front and no substance”


    OK, so the rooms are nice. Modern and quite spacious. I don't know the function of the decorative sliding door, but it can be ignored. Location is handy for exploring the city. That's the positive side, here's the not-so-good stuff: Staff is helpful but need training. Menu was lacking half the items listed including a standard steak and the local speciality (pastillia). Snack bar better, but they need training in us westerners use of alchohol. Never did I see a more painful attempt to open a bottle of champagne. We made use of the in-house hammam and massage option. Booking assistant does not really speak or understand english and we were not sure if our requested timeslot was as we wanted it. Waited half an hour before being fetched. No instructions or help available, as staff doesn't speak english. Breakfast buffet... bland and boring. Safetydepositbox not working.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. General manager Barceló fès medina

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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