Servicio de habitaciones del hotel Occidental Panamá City

Occidental Panamá City

Texto: 48532 An avant-garde oasis offering an ideal stay for business or leisure trips, in the best area of Panama. Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.
(507) 307 5656 -
Occidental Panamá City Texto: 48532 4 out of 5 based on 285 ratings. 285 user reviews.
Occidental Panamá City reviewed by 314pingc on . Good hotel to stay for long trip Location close to metro, restaurant, supermarket..., wifi is strong, room is big. The receptionists are kind and can speak English. The bathroom is big, the faucet is working quite well, making a... Rating: 5
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Occidental Panamá City

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.  


Points of Interest

15 mi Tocumen International Airport

10 miles Amador Causeway

3.5 miles Casco Viejo

3 miles Panama Viejo

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Panamá City

4.0/5 Round Indicators
| 336 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

41% Complete

139

Very good

32% Complete

108

Average

16% Complete

55

Poor

5% Complete

17

Very poor

5% Complete

17

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    Round Indicators
    alemanh2018 North Miami Beach, Florida. 01/18/2018 Business

    “panama business january”

    No parking available around the hotel. valet parking only available. the room too dark cannot read very well my documents, the staff Valet parking and bell boys were very nice people, cleanness personnel very sharp and do great job
    Round Indicators
    Weipin2015 Boston, Massachusetts. 01/18/2018 Couples

    “Great stay”

    1. Location is very good for meals, train station, 2. Room: Clean, spacious room, with good air condition and a great big shower 3. Service, acceptable, average 4. Breakfast, included for free, great selection for breakfasts: cereals, breads, pastries, fruit, yogurt, varied hot food and cold meats/cheeses. 5. Parking, Free 6. Comments, Only thing prevent me to give 5 is the smell on the hallway due to no air condition on the hallway. I will recommend to run air condition on the hall way to keep the temperature not too high.
    Round Indicators
    Saana G 01/15/2018 Couples

    “Great stay in the heart of Panama City”

    Very good hotel with super spacious rooms and great bathroom. Good A/C and hot water. We also loved the breakfast they provided. Location was the best. Easy to explore the city and there was also the metro station nearby. Staff was quite friendly. I would definitely stay there again.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Thank you very much for sharing this great review of your recent stay at Occidental Panama City. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    Doris B Berlin, Germany. 01/08/2018 Friends getaway

    “Good rooms, poor Service”

    We stayed two times at Occidental in a short time. Rooms are ok, beds very comfortable - service of the hotel is very poor. First time we booked with 3 persons the junior suite. We had to asked several times to get the bed sofa prepared. It was not possible to get a third cover - even after asking several times. Same story with towels - we had to ask every day again for a third towel. The sofa itself was a disaster. The stuff wasn’t interested in our feedback - no attempt to make our stay somehow better or give us another room. Never book the junior suite - the standard rooms are ok. If you just want to have a comfortable sleep for one or two nights, the hotel is ok compared to the rates. Just don’t expect any service.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    t a Washington DC, District of Columbia. 12/30/2017 Solo travel

    “BEWARE....very noisy!!!!”

    Overall I thought the hotel was a good value for the money with one exception. I was VERY louds. I was given a room on the 12th floor and tue disco is on the 14th floor. I only stayed here for 2 nights. The first night (Thursday) it was loud but more tolerable. It was finally able to get to sleep. Friday night was absolutely unacceptable. I feel asleep early from a long day of touring. The disco woke me up from my sleep. The DJ was loud, the music was loud, and I could hear and feel people jumping overhead. I went down to complain and was given a room on the 7th floor for the rest of the night. It was 130 am at this point. The disco didn't end until 3. I wasnt able to hear the music on the 7th floor so I guess you could request a lower floor room. Bur i definitely cannot recommend this hotel based on my experience

    Roberto G, Director General at Occidental Panama City, responded to this review
     Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • january 18 2018
    • North Miami Beach, Florida
    • Business

    alemanh2018

    “panama business january”


    No parking available around the hotel. valet parking only available. the room too dark cannot read very well my documents, the staff Valet parking and bell boys were very nice people, cleanness personnel very sharp and do great job


    EVALUATION

    Round Indicators

    • january 18 2018
    • Boston, Massachusetts
    • Couples

    Weipin2015

    “Great stay”


    1. Location is very good for meals, train station, 2. Room: Clean, spacious room, with good air condition and a great big shower 3. Service, acceptable, average 4. Breakfast, included for free, great selection for breakfasts: cereals, breads, pastries, fruit, yogurt, varied hot food and cold meats/cheeses. 5. Parking, Free 6. Comments, Only thing prevent me to give 5 is the smell on the hallway due to no air condition on the hallway. I will recommend to run air condition on the hall way to keep the temperature not too high.


    EVALUATION

    Round Indicators

    • january 15 2018
    • Couples

    Saana G

    “Great stay in the heart of Panama City”


    Very good hotel with super spacious rooms and great bathroom. Good A/C and hot water. We also loved the breakfast they provided. Location was the best. Easy to explore the city and there was also the metro station nearby. Staff was quite friendly. I would definitely stay there again.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Thank you very much for sharing this great review of your recent stay at Occidental Panama City. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • january 8 2018
    • Berlin, Germany
    • Friends getaway

    Doris B

    “Good rooms, poor Service”


    We stayed two times at Occidental in a short time. Rooms are ok, beds very comfortable - service of the hotel is very poor. First time we booked with 3 persons the junior suite. We had to asked several times to get the bed sofa prepared. It was not possible to get a third cover - even after asking several times. Same story with towels - we had to ask every day again for a third towel. The sofa itself was a disaster. The stuff wasn’t interested in our feedback - no attempt to make our stay somehow better or give us another room. Never book the junior suite - the standard rooms are ok. If you just want to have a comfortable sleep for one or two nights, the hotel is ok compared to the rates. Just don’t expect any service.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • december 30 2017
    • Washington DC, District of Columbia
    • Solo travel

    t a

    “BEWARE....very noisy!!!!”


    Overall I thought the hotel was a good value for the money with one exception. I was VERY louds. I was given a room on the 12th floor and tue disco is on the 14th floor. I only stayed here for 2 nights. The first night (Thursday) it was loud but more tolerable. It was finally able to get to sleep. Friday night was absolutely unacceptable. I feel asleep early from a long day of touring. The disco woke me up from my sleep. The DJ was loud, the music was loud, and I could hear and feel people jumping overhead. I went down to complain and was given a room on the 7th floor for the rest of the night. It was 130 am at this point. The disco didn't end until 3. I wasnt able to hear the music on the 7th floor so I guess you could request a lower floor room. Bur i definitely cannot recommend this hotel based on my experience


    Roberto G, Director General at Occidental Panama City, responded to this review
    Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Sincerely regards, Roberto Guardado General manager

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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