Servicio de habitaciones del hotel Occidental Panamá City

Occidental Panamá City

Texto: 48532 An avant-garde oasis offering an ideal stay for business or leisure trips, in the best area of Panama. Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.
(507) 307 5656 -
Occidental Panamá City Texto: 48532 4 out of 5 based on 180 ratings. 180 user reviews.
Occidental Panamá City reviewed by karing838 on . Beautifull room with super helpfull staff and good food We loved the style of the rooms, and they were very big. The food in the a la carte restaurant was perfect and the staff was very properly trained in service. There was a party going on at the 1400... Rating: 5
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Occidental Panamá City

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.  


Points of Interest

15 mi Tocumen International Airport

10 miles Amador Causeway

3.5 miles Casco Viejo

3 miles Panama Viejo

Guest reviews.

There is no better expert than a traveller.

Occidental Panamá City

4.0/5 Round Indicators
| 180 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

61

Very good

36% Complete

66

Average

17% Complete

32

Poor

6% Complete

11

Very poor

5% Complete

10

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    Round Indicators
    karing838 Sint Maarten, St. Maarten-St. Martin. 06/20/2017 Couples

    “Beautifull room with super helpfull staff and good food”

    We loved the style of the rooms, and they were very big. The food in the a la carte restaurant was perfect and the staff was very properly trained in service. There was a party going on at the 1400 bar but this was not a problem at all in sound or discomfort Id recommend this this to anyone, especially to this price/quality range
    Round Indicators
    Y3171WFkevinf Chandler, Arizona. 06/12/2017 Couples

    “Stay here”

    I paid for half board, the breakfast is surprisingly good and fresh. I was actually amazed with the dinners we had, very delicious and presented well. The wait staff is amazing, very courteous and attentive.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Kevin, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    Round Indicators
    Deyler F 05/27/2017 Couples

    “Location and service”

    This hotel has a very good position in the city, however the customer service, food and rooms are quite terrible, the rooms and common areas are very small and almost resemble a motel type. The prices of the mini bar are not at all accessible the recommendation would be to carry from outside to the room and the fridge does not work to cool, also that the TV service is extremely limited, the disco is another matter and is very good

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Deyler, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental .We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    paugruart 05/26/2017

    “Good location but terrible service ”

    The hotel is well located and the rooms are not bad but the management of the hotel is just terrible, front desk staff does not know anything about the city neither about costumer service... they can not go on like this...

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Paug, Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    Malagarios London, United Kingdom. 05/25/2017 Couples

    “Only tried the Umai bar”

    The hotel decor is modern, edgy and cool. The bar plays gang chic music and videos, but the cocktail menu is standard - good and generous during happy hour. The fact it shuts at midnight probably means few young people go there though.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Malagarios, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental hotel with us and Tripadvisor readers. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • june 20 2017
    • Sint Maarten, St. Maarten-St. Martin
    • Couples

    karing838

    “Beautifull room with super helpfull staff and good food”


    We loved the style of the rooms, and they were very big. The food in the a la carte restaurant was perfect and the staff was very properly trained in service. There was a party going on at the 1400 bar but this was not a problem at all in sound or discomfort Id recommend this this to anyone, especially to this price/quality range


    EVALUATION

    Round Indicators

    • june 12 2017
    • Chandler, Arizona
    • Couples

    Y3171WFkevinf

    “Stay here”


    I paid for half board, the breakfast is surprisingly good and fresh. I was actually amazed with the dinners we had, very delicious and presented well. The wait staff is amazing, very courteous and attentive.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Kevin, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • may 27 2017
    • Couples

    Deyler F

    “Location and service”


    This hotel has a very good position in the city, however the customer service, food and rooms are quite terrible, the rooms and common areas are very small and almost resemble a motel type. The prices of the mini bar are not at all accessible the recommendation would be to carry from outside to the room and the fridge does not work to cool, also that the TV service is extremely limited, the disco is another matter and is very good


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Deyler, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental .We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • may 26 2017

    paugruart

    “Good location but terrible service ”


    The hotel is well located and the rooms are not bad but the management of the hotel is just terrible, front desk staff does not know anything about the city neither about costumer service... they can not go on like this...


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Paug, Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • may 25 2017
    • London, United Kingdom
    • Couples

    Malagarios

    “Only tried the Umai bar”


    The hotel decor is modern, edgy and cool. The bar plays gang chic music and videos, but the cocktail menu is standard - good and generous during happy hour. The fact it shuts at midnight probably means few young people go there though.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Malagarios, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental hotel with us and Tripadvisor readers. Sincerely regards, Roberto Guardado General manager

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