Barceló Sancti Petri Spa Resort Hotel Interiors

Royal Hideaway Sancti Petri, part of Barceló Hotel Group

Texto: 42704 The Royal Hideaway Sancti Petri, part of the Barceló Hotel Group, is a luxurious, state-of-the-art hotel with lush gardens and natural lakes, the largest spa in Andalusia and a variety of restaurants. UR Lomas de Sancti Petri, s/n | 11130 Chiclana de la Frontera, Cádiz
+34 956 242 790 +34 956 242 791
Royal Hideaway Sancti Petri, part of Barceló Hotel Group Texto: 42704 4.5 out of 5 based on 1796 ratings. 1796 user reviews.
Royal Hideaway Sancti Petri, part of Barceló Hotel Group reviewed by veronicavivianaa2017 on . Excellent Hotel The hotel itself has been very nicely designed with classy fittings, very modern and contemporary with impressive lofty, light and open communal areas, large rooms and balcony, beautiful gardens... Rating: 5
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Royal Hideaway Sancti Petri, part of Barceló Hotel Group

UR Lomas de Sancti Petri, s/n   11130 Chiclana de la Frontera, Cádiz  


Places of Interest

65 km La Parra, Jerez

Right on the seafront La Barrosa beach

1 km Loma Sancti Petri Golf Course

Novo Sancti Petri Golf Course 3 km

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Royal Hideaway Sancti Petri, part of Barceló Hotel Group

4.5/5 Round Indicators
| 1794 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

71% Complete

1280

Very good

19% Complete

341

Average

6% Complete

114

Poor

2% Complete

39

Very poor

1% Complete

22

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    Round Indicators
    veronicavivianaa2017 London, United Kingdom. 09/15/2017 Couples

    “Excellent Hotel”

    The hotel itself has been very nicely designed with classy fittings, very modern and contemporary with impressive lofty, light and open communal areas, large rooms and balcony, beautiful gardens, plenty of swimming pools, everything perfectly maintained but all this would be nothing without the very friendly, helpful and attentive service of all the staff, it all seemed very genuine which is very nice, the only thing extra we would have liked is free beach seating included and some water sports included such as kayaking, sailing or wind surfing but maybe that’s just us.

    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
     Dear Ms. Viviana, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideaway Sancti Petri was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We will take into account your proposal about the beach seating and the water activities. Sincerley, Ignacio Martín

    Round Indicators
    vaneeckhouthilde Sint-pieters-leeuw, Belgique. 09/13/2017 Couples

    “Wonderful place to stay”

    Fantastic 5 star hotels that deserves all of its stars. High level of comfort, relaxing atmosphere, absolutely beautiful gardens and swimming pools. The food is of good quality, with lots of variation. A little point of criticism would be that the hot dishes are often not hot, but lukewarm... I would definitely return.

    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Sincerely, Ignacio Martín

    Round Indicators
    paul d Malaga, Spain. 09/11/2017 Couples

    “Nice hotel, shame about their service”

    Hotel itself is quite lovely, beautiful gardens, lovely beach, sadly let down by the waiting staff in the restaurants and bars, their lack of attention to detail, or simple lack of attention full stop was repeteadly frustrating and let the whole experience down. Our room had an adjoining door to another and through that you could hear everything going on in the next room, when they were in the shower, when they brushed their teeth, and when they talked. The air on in the rooms was adequate even though it never reached the 18 degrees we set it at, it did manage to make 21 after 3 days which was ok.

    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
     Dear Mr. Paul, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Please rest assured that your comments have been taken onboard and revised by the entire Management team. Sincerely, Ignacio Martín

    Round Indicators
    Mary K Mallow, Ireland. 08/24/2017 Family

    “Amazing ”

    I arrived this afternoon, the minute we turned the corner and saw it in front of us we were amazed, we were meet at the barriers and checked off and looked after from there in , they parked the car , took the luggage in and all was amazing after that , 4 pools and one with sea water for adults only , we went down to dinner at 9.00 and the food was amazing, a most place to stay , the kids club seems amazing

    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
     Dear Mary, Thank you for making the Royal Hideaway the hotel of your choice . Your excellents reviews are very precious to us. Also, we are happy to know that you enjoyed our beautiful gardens and views. Its original and modern design with more than 35,000 m2 of authentic tropical gardens and natural lakes make our clients feel like you are in a tropical destination without ever having to leave Spain. We greatly appreciate the time you spent to review your recent experience in our hotel, at Royal Hideaway we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Our best regards from Sancti Petri, Ignacio Martín Director  

    Round Indicators
    Mont B Geneva. 08/24/2017 Family

    “Fantastic place !”

    The hotel itself is very good, but the most attractive part is its territory: fantastic garden with 5 swimming pools ! Actually it is most likely the best hotel ground I've ever seen. All the greenery is perfectly planned and well kept. There is a decorative lazy river with beautiful flowers and even an island! The rooms are big (42 m2) and well organised with all the features automated. Air conditioner is very effective and not noisy. Beds are excellent - very soft. Breakfast and buffet lunches with thematic dinners are very good - big choice and good quality of the main courses cooked to order. The best is Asia night with sushis, oysters and cava. The team is very attentive and service is perfect. Special thanks to the manager Manuel Rojas - his professionalism and positive attitude are remarkable. The ocean is a bit far away and a lot of waves - not so easy to swim but you can try surfing - there is a special school on the beach (Oasis surf school). Overall great hotel which does not feel crowded even when fully booked!

    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
     Dear guest, We thank you for sharing your opinion about your stay at our resort. It is wonderful to hear that you fully enjoyed your stay in Royal Hideaway Sancti Petri. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We will congratulate our front desk manager Manuel Rojas for his brilliant work. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Ignacio Martín Director

    EVALUATION

    Round Indicators

    • september 15 2017
    • London, United Kingdom
    • Couples

    veronicavivianaa2017

    “Excellent Hotel”


    The hotel itself has been very nicely designed with classy fittings, very modern and contemporary with impressive lofty, light and open communal areas, large rooms and balcony, beautiful gardens, plenty of swimming pools, everything perfectly maintained but all this would be nothing without the very friendly, helpful and attentive service of all the staff, it all seemed very genuine which is very nice, the only thing extra we would have liked is free beach seating included and some water sports included such as kayaking, sailing or wind surfing but maybe that’s just us.


    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
    Dear Ms. Viviana, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideaway Sancti Petri was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We will take into account your proposal about the beach seating and the water activities. Sincerley, Ignacio Martín

    EVALUATION

    Round Indicators

    • september 13 2017
    • Sint-pieters-leeuw, Belgique
    • Couples

    vaneeckhouthilde

    “Wonderful place to stay”


    Fantastic 5 star hotels that deserves all of its stars. High level of comfort, relaxing atmosphere, absolutely beautiful gardens and swimming pools. The food is of good quality, with lots of variation. A little point of criticism would be that the hot dishes are often not hot, but lukewarm... I would definitely return.


    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Sincerely, Ignacio Martín

    EVALUATION

    Round Indicators

    • september 11 2017
    • Malaga, Spain
    • Couples

    paul d

    “Nice hotel, shame about their service”


    Hotel itself is quite lovely, beautiful gardens, lovely beach, sadly let down by the waiting staff in the restaurants and bars, their lack of attention to detail, or simple lack of attention full stop was repeteadly frustrating and let the whole experience down. Our room had an adjoining door to another and through that you could hear everything going on in the next room, when they were in the shower, when they brushed their teeth, and when they talked. The air on in the rooms was adequate even though it never reached the 18 degrees we set it at, it did manage to make 21 after 3 days which was ok.


    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
    Dear Mr. Paul, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Please rest assured that your comments have been taken onboard and revised by the entire Management team. Sincerely, Ignacio Martín

    EVALUATION

    Round Indicators

    • august 24 2017
    • Mallow, Ireland
    • Family

    Mary K

    “Amazing ”


    I arrived this afternoon, the minute we turned the corner and saw it in front of us we were amazed, we were meet at the barriers and checked off and looked after from there in , they parked the car , took the luggage in and all was amazing after that , 4 pools and one with sea water for adults only , we went down to dinner at 9.00 and the food was amazing, a most place to stay , the kids club seems amazing


    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
    Dear Mary, Thank you for making the Royal Hideaway the hotel of your choice . Your excellents reviews are very precious to us. Also, we are happy to know that you enjoyed our beautiful gardens and views. Its original and modern design with more than 35,000 m2 of authentic tropical gardens and natural lakes make our clients feel like you are in a tropical destination without ever having to leave Spain. We greatly appreciate the time you spent to review your recent experience in our hotel, at Royal Hideaway we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Our best regards from Sancti Petri, Ignacio Martín Director  

    EVALUATION

    Round Indicators

    • august 24 2017
    • Geneva
    • Family

    Mont B

    “Fantastic place !”


    The hotel itself is very good, but the most attractive part is its territory: fantastic garden with 5 swimming pools ! Actually it is most likely the best hotel ground I've ever seen. All the greenery is perfectly planned and well kept. There is a decorative lazy river with beautiful flowers and even an island! The rooms are big (42 m2) and well organised with all the features automated. Air conditioner is very effective and not noisy. Beds are excellent - very soft. Breakfast and buffet lunches with thematic dinners are very good - big choice and good quality of the main courses cooked to order. The best is Asia night with sushis, oysters and cava. The team is very attentive and service is perfect. Special thanks to the manager Manuel Rojas - his professionalism and positive attitude are remarkable. The ocean is a bit far away and a lot of waves - not so easy to swim but you can try surfing - there is a special school on the beach (Oasis surf school). Overall great hotel which does not feel crowded even when fully booked!


    Ignacio M, Director General at Royal Hideaway Sancti Petri, part of Barcelo Hotel Group, responded to this review
    Dear guest, We thank you for sharing your opinion about your stay at our resort. It is wonderful to hear that you fully enjoyed your stay in Royal Hideaway Sancti Petri. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We will congratulate our front desk manager Manuel Rojas for his brilliant work. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Ignacio Martín Director

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