Barceló Lanzarote Resort Hotel deluxe suite

Occidental Lanzarote Mar

Texto: 130119 A large resort designed for the whole family with sports, a spectacular Olympic-sized pool and full sports facilities. Avenida del Mar, 5 | 35508 | Costa Teguise (Lanzarote) | Islas Canarias | España
+34 928 59 13 29 +34 928 591337
Occidental Lanzarote Mar Texto: 130119 4 out of 5 based on 6002 ratings. 6002 user reviews.
Occidental Lanzarote Mar reviewed by DTaylor1907 on . Great Experience Spent a long weekend here with my wife minus the kids and really enjoyed ourselves. We booked a private transfer from the airport and the hotel was no more than a 15 minute drive from the hotel which... Rating: 5
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Occidental Lanzarote Mar

Avenida del Mar, 5   35508   Costa Teguise (Lanzarote)   Islas Canarias   España  


Places of Interest

9.5 miles Lanzarote Airport

2 mi Costa Teguise Golf Course

440 yards Cala del Ancla Beach

4.5 km Costa Teguise

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Mar

4.0/5 Round Indicators
| 6014 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

2073

Very good

36% Complete

2176

Average

18% Complete

1085

Poor

6% Complete

408

Very poor

4% Complete

272

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    Round Indicators
    jamesrowntree 02/19/2018 Family

    “Great Febuary trip with the kids”

    This is a very high standard of hotel in every area we could not fault the food, staff or facilities we also got a great all inclusive price during half term booking direct with the hotel. The gym is comercial standard and built for elite athletes it sits by the Olympic pool one of 4 on site. There is a great bike hire shop on site if like me you like to explore the island.
    Round Indicators
    Glenn R 02/18/2018 Friends getaway

    “Holiday with friends ”

    Well prior to arriving here i read all the negative points raised by trip advisors regarding the hotel Well lets start with all the positive points . We had family superior room very spacious with separate bedroom and very comfy large bed . Sofa bed in lounge that was suitable . Tv English channels and bathroom with free toiletries. The all inclusive brilliant help your selves to all spirits. Food very good . We had party of 8 and found table every night The staff are fantastic from bar staff to cleaning staff nothing to much trouble . Credit to the hotel . Entertainment is brilliant something different every night The team work so hard Lion King production was very impressive. Gym fantastic 10 Euro deposit go as many times like Free weights and machines trained most days The pool ok . Read all the feed back . Kids loved it and bought wet suits prior . Didn't need them . Wasn't that cold at all .the new pool is currently being filled as i type and looks great We stopped in block 5 room 5201 Good view of pool Thank you for lovely stay and will see you again

    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
     Dear Glenn, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, The management

    Round Indicators
    d_k_youghal County Cork, Ireland. 02/18/2018 Family

    “Good hotel for family or a training holiday”

    Good hotel. Second visit and would have expected a room upgrade as previous guest. Olympic pool great addidion but need to replace the tennis courts etc that made way for it. Great family hotel. Entertainment is very good and nearly all shoes performed by hotel entertainment team. No bird shows etc. Location is ok. Two minutes in taxi from costa teguise and less than 10 minutes from airport. Bit of a walk to decent beach suitable for swimming or snorkelling.

    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
     Dear Guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Occidental Lanzarote Mar hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son Sincerely, The management

    Round Indicators
    MGBman Falkirk District, United Kingdom. 02/16/2018 Couples

    “Costa Breezy”

    Lanzarote is known for it's wind but this hotel was built without the weather in mind. It is a large sprawling complex of open wind tunnels with few rooms not exposed to the elements. Additionally when the weather is cold there are no heating facilities in the rooms which also suffer from the wind whistling through the window and door. Not a place to choose in the winter months. We found the rooms and hotel itself to be spotlessly clean with friendly, helpful staff. There are large sundeck areas and no shortage of sunbeds, although the pool area was quite small due to one closed for refurbishment. The heart of an AI resort is the restaurant and it was disappointing.It gave the appearance of having a large choice of food as the food areas are scattered about but duplicated.The food is very much european orientated ---not a bad thing as far as I'm concerned---but it was so bland. No hint of chilli, garlic or curry in any dish , and the vegetables were stewed beyond recognition as far as taste is concerned. Clearly the chefs have not heard of al dente.( what is more the vegetables are served at breakfast----yes, including the brussel sprouts and broccoli) The soup , although the name changed , was the same base every day. Who makes minestrone without a tomato base or pasta? They do. The self service bar aspect at the pool and in the showbar was good in that it reduced queuing and you could make the drink with the correct amount of alcohol to your liking. The entertainments group were professional and produced enjoyable, if brief, performances. With its remote location ( about 2 miles into Costa Teguise town) it gives lots of opportunity to keep fit by walking there for something different. The recently built cycle/ walkway is close by after negotiating a rather barren piece of ground.

    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
     Dear guest, In Occidental Lanzarote Mar we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Regarding the food, we are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our professional Chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. However as we receive guests of all nationalities and ages, we try not to over spice the dishes in order to please all palates, for this reason there is a wide spice station included in our buffet for our guests to help themselves and season their dishes to their liking. On the other hand, we are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Lanzarote. Sincerely, The Management.

    Round Indicators
    tasha9087 Hampshire, United Kingdom. 02/16/2018 Family

    “enjoyed our stay”

    I stayed at this resort with my family and we had a very enjoyable time whilst we were there. The entertainment team were brilliant and the kids clubs were amazing. I feel they may struggle a little through the busier times of year but it was fine when we were there. we will definitely be visiting again

    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
     Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Mar, the guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the entertainment, we thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, The Management.

    EVALUATION

    Round Indicators

    • february 19 2018
    • Family

    jamesrowntree

    “Great Febuary trip with the kids”


    This is a very high standard of hotel in every area we could not fault the food, staff or facilities we also got a great all inclusive price during half term booking direct with the hotel. The gym is comercial standard and built for elite athletes it sits by the Olympic pool one of 4 on site. There is a great bike hire shop on site if like me you like to explore the island.


    EVALUATION

    Round Indicators

    • february 18 2018
    • Friends getaway

    Glenn R

    “Holiday with friends ”


    Well prior to arriving here i read all the negative points raised by trip advisors regarding the hotel Well lets start with all the positive points . We had family superior room very spacious with separate bedroom and very comfy large bed . Sofa bed in lounge that was suitable . Tv English channels and bathroom with free toiletries. The all inclusive brilliant help your selves to all spirits. Food very good . We had party of 8 and found table every night The staff are fantastic from bar staff to cleaning staff nothing to much trouble . Credit to the hotel . Entertainment is brilliant something different every night The team work so hard Lion King production was very impressive. Gym fantastic 10 Euro deposit go as many times like Free weights and machines trained most days The pool ok . Read all the feed back . Kids loved it and bought wet suits prior . Didn't need them . Wasn't that cold at all .the new pool is currently being filled as i type and looks great We stopped in block 5 room 5201 Good view of pool Thank you for lovely stay and will see you again


    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
    Dear Glenn, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, The management

    EVALUATION

    Round Indicators

    • february 18 2018
    • County Cork, Ireland
    • Family

    d_k_youghal

    “Good hotel for family or a training holiday”


    Good hotel. Second visit and would have expected a room upgrade as previous guest. Olympic pool great addidion but need to replace the tennis courts etc that made way for it. Great family hotel. Entertainment is very good and nearly all shoes performed by hotel entertainment team. No bird shows etc. Location is ok. Two minutes in taxi from costa teguise and less than 10 minutes from airport. Bit of a walk to decent beach suitable for swimming or snorkelling.


    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
    Dear Guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Occidental Lanzarote Mar hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son Sincerely, The management

    EVALUATION

    Round Indicators

    • february 16 2018
    • Falkirk District, United Kingdom
    • Couples

    MGBman

    “Costa Breezy”


    Lanzarote is known for it's wind but this hotel was built without the weather in mind. It is a large sprawling complex of open wind tunnels with few rooms not exposed to the elements. Additionally when the weather is cold there are no heating facilities in the rooms which also suffer from the wind whistling through the window and door. Not a place to choose in the winter months. We found the rooms and hotel itself to be spotlessly clean with friendly, helpful staff. There are large sundeck areas and no shortage of sunbeds, although the pool area was quite small due to one closed for refurbishment. The heart of an AI resort is the restaurant and it was disappointing.It gave the appearance of having a large choice of food as the food areas are scattered about but duplicated.The food is very much european orientated ---not a bad thing as far as I'm concerned---but it was so bland. No hint of chilli, garlic or curry in any dish , and the vegetables were stewed beyond recognition as far as taste is concerned. Clearly the chefs have not heard of al dente.( what is more the vegetables are served at breakfast----yes, including the brussel sprouts and broccoli) The soup , although the name changed , was the same base every day. Who makes minestrone without a tomato base or pasta? They do. The self service bar aspect at the pool and in the showbar was good in that it reduced queuing and you could make the drink with the correct amount of alcohol to your liking. The entertainments group were professional and produced enjoyable, if brief, performances. With its remote location ( about 2 miles into Costa Teguise town) it gives lots of opportunity to keep fit by walking there for something different. The recently built cycle/ walkway is close by after negotiating a rather barren piece of ground.


    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
    Dear guest, In Occidental Lanzarote Mar we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Regarding the food, we are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our professional Chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. However as we receive guests of all nationalities and ages, we try not to over spice the dishes in order to please all palates, for this reason there is a wide spice station included in our buffet for our guests to help themselves and season their dishes to their liking. On the other hand, we are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Lanzarote. Sincerely, The Management.

    EVALUATION

    Round Indicators

    • february 16 2018
    • Hampshire, United Kingdom
    • Family

    tasha9087

    “enjoyed our stay”


    I stayed at this resort with my family and we had a very enjoyable time whilst we were there. The entertainment team were brilliant and the kids clubs were amazing. I feel they may struggle a little through the busier times of year but it was fine when we were there. we will definitely be visiting again


    Barcelo_Lanzarote, Director General at Occidental Lanzarote Mar, responded to this review
    Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Mar, the guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the entertainment, we thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, The Management.

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