Piscina del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 In Costa Teguise, the ideal resort for families, with the best range of sports and leisure activities. Avda. del Mar S/N | 35508 Costa Teguise - Lanzarote | España.
+34 928 590410 *
Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 689 ratings. 689 user reviews.
Occidental Lanzarote Playa reviewed by victoriayetunde on . Lovely staff, enjoyed my stay I really enjoyed my stay at this hotel, the rooms were lovely. I'd recommend a room with a sea view. The staff were kind and very helpful. It only costs 3euros for a taxi into town and there are... Rating: 5
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise - Lanzarote   España.  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla beach

4.5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Occidental Lanzarote Playa

4.0/5 Round Indicators
| 832 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

289

Very good

37% Complete

315

Average

19% Complete

166

Poor

5% Complete

42

Very poor

2% Complete

20

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    chickencottage Ireland. 02/19/2017 Couples

    “not bad, some very good bits”

    We stayed in Occidental 1st week in February and it wasn't bad. We booked a Studio which was suprisingly big with a separate sitting room, bedroom, dressing room, bathroom ( with lovely big jacuzzi) and separate toilet. Good views of the sea, even the de-salination plant with 2 windmills was interesting to look at. The buffet was a little under par compared to other hotels we have stayed in in Lazarote. Meat a little scant, with for example, v poor quality fish fingers and lasagne dishes. Pizza cooked every night, nice, but once a week is nearly enough. Meat cooked on grills, always "white fish" and something else. We didn't book the "gourmet" restaurant for 3 days and found it was then booked up/not open, so book this early. Location was reasonable, a 20 minute walk (past Juan Carlos' residence) to Los Pueblos Marineros which seemed to be the main hub for dining in Costa Teguise. We dined twice there, best was a chinese for 6.90 euros, which was great. The foyer was totally amazing and a great venue for shows at 9.30. Kopperberg on tap which was nice, but do not eat the burgers or frankfurters ( you've been warned, lol) Cats in outdoor dining area, which was lovely as a cat lover, maybe not so lovely if you don't like cats. All in all, quite good, the hotel looks like a dinosaur from the outside, but our room with its balcony and sunbeds was a lovely retreat. Very stringent staff on buffet exit to make sure you don't take drinks out which leads into the bar area anyway ( why??lol) and no food allowed out, very strict ( unneccessarily maybe?)
    Round Indicators
    Caroline S 02/19/2017 Family

    “Review of February holiday ”

    Really disappointed that maintenance work being done during half term break. Hotel was full to capacity but heated pool was unavailable. In winter the other pools were unusable (too cold). Travelling with young children I was very worried about the potential risk the unfilled pool represented. A ten foot drop was marked off with fragile tape barely visible in the evenings. The main saving grace was the wonderful entertainment staff who were great with the children and very friendly and welcoming. Food was of a good standard but vegetarian options were not clearly marked and were sometimes in abundance and other times very limited. Rooms were clean but there was a sewage odour in some of the bathrooms. The staff who serviced the rooms were excellent and very friendly.
    Round Indicators
    Stephen W Sunderland, United Kingdom. 02/17/2017 Couples

    “February in Lanzarote”

    The hotel was very nice with public areas clean but not the rooms . Food also very nice and plentiful with staff very courteous and pleasant . It has tennis courts / gym and other facilities which can be used . A good 2 months previously , people complained about the outside heated pool was not available , and its still isn't . It may seem odd , but , there was too many sunbeds !!!!!! I must add that the weather was not good , so , we went for a walk , and , there were a lot of half built villas , which have stood for a while given the albeit professional graffiti on the walls . Don't be put off by this review as it is a lovely hotel and given the right weather conditions you will enjoy this place , but ,only for a week .
    Round Indicators
    Dawn1423 Bromley, United Kingdom. 02/17/2017 Family

    “Glad we only had 5 days ! ”

    I think the below pictures says it all. What large hotel chain decides to do major works to their heated pool over the half term week. I understand only from being here it is under a new management transition. I booked 5 nights as a break with my daughter. On arrival we toured the hotel. One of the major pools was empty ( heated one, needed especially in the early months ) and I enquired on my return to reception to pick up our room key, it's not a problem all will be good by tomorrow, was what I was told ! Next day major tree works commenced round the pool, nightmare ! Well the pictures below are taken on our last day! Lovely shade of green. We tried to speak to reception again, but with very little communication, major frustration. Not only that but the health and safety aspect had your heart in your mouth, with kids around it.For the first few days it was totally empty. I would say a good 10ft drop all round. We weren't made aware of this before we travelled and I am aware my agent wasn't either. I would have chosen another option. I have currently put a written complaint in to them. Thompson Reps appeared this morning couldn't believe what they saw. Have to say bar staff, animation team and dinning area staff lovely ! Reception and front of house staff need to learn a bit of honesty and how to deal with paying customers. Fit for purpose, definitely not !
    Round Indicators
    Nosam wolverhampton. 02/17/2017 Couples

    “Not a four star”

    On arrival outside reception having building work done,not a good start. Found that there was only one swimming pool not the two advertised by Thomson's heated pool had been out of service for weeks. As week progressed we had gardeners cutting trees down,builders working on the pool with grinders,drills etc, then two days before we came home they decided to revamp lobby pillars and change the furniture. The restaurant was very poor ok in the morning and dinner time awful at night, queued for 15mins one night took to a table to find it had not been cleared nor the 20 other tables, left to stand by a table while it was cleared,when cleared we were not offered any wine etc, obvious not enough staff. Pool bar was the worst I have ever encountered and the lobby bar paper cups for coffee etc and machine breaking down regularly, not a four star , the manager should do what we did and use the hotel cross the road he might learn something of how a four star should be run. Believe it or not we did enjoy our holiday, ate out the last three nights, we did not enjoy some parts of the hotel but Tour operators should have informed people about the work being done in a few weeks they may have finished but check before going. Onsite Thomson rep was very good and helpful.This is a true review of our time there cannot believe some of the reviews

    EVALUATION

    Round Indicators

    • february 19 2017
    • Ireland
    • Couples

    chickencottage

    “not bad, some very good bits”


    We stayed in Occidental 1st week in February and it wasn't bad. We booked a Studio which was suprisingly big with a separate sitting room, bedroom, dressing room, bathroom ( with lovely big jacuzzi) and separate toilet. Good views of the sea, even the de-salination plant with 2 windmills was interesting to look at. The buffet was a little under par compared to other hotels we have stayed in in Lazarote. Meat a little scant, with for example, v poor quality fish fingers and lasagne dishes. Pizza cooked every night, nice, but once a week is nearly enough. Meat cooked on grills, always "white fish" and something else. We didn't book the "gourmet" restaurant for 3 days and found it was then booked up/not open, so book this early. Location was reasonable, a 20 minute walk (past Juan Carlos' residence) to Los Pueblos Marineros which seemed to be the main hub for dining in Costa Teguise. We dined twice there, best was a chinese for 6.90 euros, which was great. The foyer was totally amazing and a great venue for shows at 9.30. Kopperberg on tap which was nice, but do not eat the burgers or frankfurters ( you've been warned, lol) Cats in outdoor dining area, which was lovely as a cat lover, maybe not so lovely if you don't like cats. All in all, quite good, the hotel looks like a dinosaur from the outside, but our room with its balcony and sunbeds was a lovely retreat. Very stringent staff on buffet exit to make sure you don't take drinks out which leads into the bar area anyway ( why??lol) and no food allowed out, very strict ( unneccessarily maybe?)


    EVALUATION

    Round Indicators

    • february 19 2017
    • Family

    Caroline S

    “Review of February holiday ”


    Really disappointed that maintenance work being done during half term break. Hotel was full to capacity but heated pool was unavailable. In winter the other pools were unusable (too cold). Travelling with young children I was very worried about the potential risk the unfilled pool represented. A ten foot drop was marked off with fragile tape barely visible in the evenings. The main saving grace was the wonderful entertainment staff who were great with the children and very friendly and welcoming. Food was of a good standard but vegetarian options were not clearly marked and were sometimes in abundance and other times very limited. Rooms were clean but there was a sewage odour in some of the bathrooms. The staff who serviced the rooms were excellent and very friendly.


    EVALUATION

    Round Indicators

    • february 17 2017
    • Sunderland, United Kingdom
    • Couples

    Stephen W

    “February in Lanzarote”


    The hotel was very nice with public areas clean but not the rooms . Food also very nice and plentiful with staff very courteous and pleasant . It has tennis courts / gym and other facilities which can be used . A good 2 months previously , people complained about the outside heated pool was not available , and its still isn't . It may seem odd , but , there was too many sunbeds !!!!!! I must add that the weather was not good , so , we went for a walk , and , there were a lot of half built villas , which have stood for a while given the albeit professional graffiti on the walls . Don't be put off by this review as it is a lovely hotel and given the right weather conditions you will enjoy this place , but ,only for a week .


    EVALUATION

    Round Indicators

    • february 17 2017
    • Bromley, United Kingdom
    • Family

    Dawn1423

    “Glad we only had 5 days ! ”


    I think the below pictures says it all. What large hotel chain decides to do major works to their heated pool over the half term week. I understand only from being here it is under a new management transition. I booked 5 nights as a break with my daughter. On arrival we toured the hotel. One of the major pools was empty ( heated one, needed especially in the early months ) and I enquired on my return to reception to pick up our room key, it's not a problem all will be good by tomorrow, was what I was told ! Next day major tree works commenced round the pool, nightmare ! Well the pictures below are taken on our last day! Lovely shade of green. We tried to speak to reception again, but with very little communication, major frustration. Not only that but the health and safety aspect had your heart in your mouth, with kids around it.For the first few days it was totally empty. I would say a good 10ft drop all round. We weren't made aware of this before we travelled and I am aware my agent wasn't either. I would have chosen another option. I have currently put a written complaint in to them. Thompson Reps appeared this morning couldn't believe what they saw. Have to say bar staff, animation team and dinning area staff lovely ! Reception and front of house staff need to learn a bit of honesty and how to deal with paying customers. Fit for purpose, definitely not !


    EVALUATION

    Round Indicators

    • february 17 2017
    • wolverhampton
    • Couples

    Nosam

    “Not a four star”


    On arrival outside reception having building work done,not a good start. Found that there was only one swimming pool not the two advertised by Thomson's heated pool had been out of service for weeks. As week progressed we had gardeners cutting trees down,builders working on the pool with grinders,drills etc, then two days before we came home they decided to revamp lobby pillars and change the furniture. The restaurant was very poor ok in the morning and dinner time awful at night, queued for 15mins one night took to a table to find it had not been cleared nor the 20 other tables, left to stand by a table while it was cleared,when cleared we were not offered any wine etc, obvious not enough staff. Pool bar was the worst I have ever encountered and the lobby bar paper cups for coffee etc and machine breaking down regularly, not a four star , the manager should do what we did and use the hotel cross the road he might learn something of how a four star should be run. Believe it or not we did enjoy our holiday, ate out the last three nights, we did not enjoy some parts of the hotel but Tour operators should have informed people about the work being done in a few weeks they may have finished but check before going. Onsite Thomson rep was very good and helpful.This is a true review of our time there cannot believe some of the reviews


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