Piscina del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 A series of pools surrounded by subtropical gardens and spectacular views of the Atlantic Ocean invite you to enjoy an unforgettable vacation. Avda. del Mar S/N | 35508 Costa Teguise - Lanzarote | España.
+34 928 590410 *
Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 1677 ratings. 1677 user reviews.
Occidental Lanzarote Playa reviewed by higster2015 on . First all inclusive family holiday This was our first all inclusive holiday as a family of four, we have a 15 and 10 year old. We booked for 7 nights and we loved it. The hotel was clean and the staff were all very friendly; the... Rating: 5
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise - Lanzarote   España.  


Places of Interest

8 mi Arrecife-Lanzarote

0 m Cala del Ancla Beach

4.5 km Costa Teguise

2.5 mi Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Occidental Lanzarote Playa

4.0/5 Round Indicators
| 1683 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Quality of sleep

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

709

Very good

36% Complete

606

Average

15% Complete

269

Poor

4% Complete

72

Very poor

1% Complete

27

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    higster2015 Northampton . 08/15/2017 Family

    “First all inclusive family holiday”

    This was our first all inclusive holiday as a family of four, we have a 15 and 10 year old. We booked for 7 nights and we loved it. The hotel was clean and the staff were all very friendly; the animation team were fantasyic especially Sasha and Moises they entertained the children and adults infact my 10 year loved Sasha and Moises and being at the kids club. The pool bar was great, one particular member of staff (Said) was very good at serving drinks and always happy; Margareta was a bit slower with serving but always happy and polite. The food was great, the restaurant was open three times a day, the breakfast was always hot and fresh with as much choice as you could ask for; for lunch and dinner there was a great selection (even for fussy eaters) the food was always fresh and hot and we never had the same twice. During the day there was a selection of hot dogs, burgers, chips, salad and pasta this was always fresh and again very tasty. I would not bother with the al a carte again as I did not enjoy it. Coffee and tea with cake always on offer through the day too. The ice cream was nice however, this did run out mid week and we ended up paying for ice creams in the afternoon. I would say if you love tea and coffee then take some with you for the room as ours was not always topped up and was not that great. The room was very clean and huge, we had a family suite in the family block, the beds were very comfy and lots of room for clothes and to move around. Nice balcony and again very big and a very nice view of the sea. The power station is quite far away and we did not hear any aircraft. The room was cleaned daily and we had fresh clean towles daily. The pool was freeezing, at all times including the kids pools, the children did not seem to mind however my husband did not last too long before he felt too cold to stay in. Always sun beds available up till about 10 am and then all of the sun beds available would be in the shade. The evening entertainment was good, there was a good variation of magic, movie quiz night and DJ disco night outside at the pool bar, all great fun. We did venture out on two occasions, we took the bus to the market on the sunday, we missed the last bus back (or it did not turn up) and had to get a taxi back this was 20 euros; on the second ocassion we took the free hotel bus to the beach in teguise, again the bus did not return to collect us so we ordered a taxi this was 4 euros, the busses are random! We went for a relaxing break, this hotel was good for us, we knew this was not near the beach and shops, although there is a good selection of shops opposite the hotel for water and other essentials. We had a very nice relaxing time and did not feel the need to go too much, the kids loved it too. We will be returning and this time for 10 nights or more fantastic!!!!

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear guest; Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Occidental Lanzarote Playa. We are so glad to see that you have enjoyed our facilities and services. We will see what happened with the bus as normally the service is provided properly not having any comments regarding this service, so we will assure that everything is going on as it should to avoid this problem to happen. It is always a pleasure to receive such encouraging comments and this will be for us one more reason to continue working hard and improve the operation and facilities of the hotel day by day. Warmest regards from the friendly and sunny island of Lanzarote. Kind Regards May Martínez Guest Experience Manager

    Round Indicators
    ryzykh Warsaw, Poland. 08/15/2017 Couples

    “Beautiful place on Lanzarote”

    The weather, hotel, food and Lanzaroteś atractions we`ve found great. it was very nice holidys, but only one week. We prefer stay at smaller hotels but this time we choose the Occidental Lanzarote Playa hotel and it was a very good choice. We missed only the beach services in Costa Teguise.

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear guest; Thank you for taking the time to share your comments with us. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for sharing your feedback on our resort.We look forward to welcome you and your family back to Occidental Lanzarote Playa in the not too distant future. Warmest regards, May Martinez Guest Experience Manager

    Round Indicators
    deemarie2811 Plymouth, United Kingdom. 08/15/2017 Family

    “Great stay”

    We've just returned from a week at Occidental Playa and had a great stay. The hotel was spacious and clean, the pools were lovely although chilly when you first got in, plenty of sun beds, could possibly do with a few more umbrella shades but that's just a little point. The junior suite we stayed in was very comfortable, good air con and a powerful shower which was cleaned daily. The food was lovely with a huge choice of dishes, thoroughly enjoyed all our meals. The entertainment was mostly good and varied, the only suggestion I would make would be to have the children's mini disco on the stage in the main bar before the main entertainment to make it more family inclusive, rather than down in that dark room. Staff were approachable and friendly. All in all a lovely holiday, thank you.

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear guest; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote playa hotel and are delighted to read that we were able to match your expectations. It is lovely to learn that you enjoyed the room where you stayed, the pool area or our food services as our main interest is to guarantee the well-being of our customers. Thanks fro your suggestions and comments which are the best way to improve. We really hope to have a future opportunity to welcome you in a near future. Best Regards May Martínez Guest Experience Manager

    Round Indicators
    Louise C Merseyside. 08/14/2017 Family

    “Family Holiday”

    Excellent hotel with a very professional team of staff. Fabulous choice of food. Clean and modern facilities. Superb time we had and thoroughly enjoyed our stay. I was very impressed with every part of our stay. The cleaners cleaned our room every day and replaced the towels as well. Beds were made beautifully. Would definitely go again!

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Louise; Thank you for reviewing your recent stay in our Occidental Lanzarote Playa. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards May Martínez Guest Experience Manager

    Round Indicators
    X4011CEchristophero Durham, United Kingdom. 08/14/2017 Family

    “fab holiday”

    Great hotel! Food, drinks, animation can't be faulted.. Sporting facilites are excellant.. walk into town is a long way however the courtesy bus is reliable. Fridge in room is always good. Would go again without a doubt.

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Christopher; Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Playa hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. It is fantastic to learn that our customers enjoy our services and facilities as there is nothing more important to us . Once more we thank you for choosing our hotel for your holiday and very much look forward to welcome you again in the near future. Best Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 15 2017
    • Northampton
    • Family

    higster2015

    “First all inclusive family holiday”


    This was our first all inclusive holiday as a family of four, we have a 15 and 10 year old. We booked for 7 nights and we loved it. The hotel was clean and the staff were all very friendly; the animation team were fantasyic especially Sasha and Moises they entertained the children and adults infact my 10 year loved Sasha and Moises and being at the kids club. The pool bar was great, one particular member of staff (Said) was very good at serving drinks and always happy; Margareta was a bit slower with serving but always happy and polite. The food was great, the restaurant was open three times a day, the breakfast was always hot and fresh with as much choice as you could ask for; for lunch and dinner there was a great selection (even for fussy eaters) the food was always fresh and hot and we never had the same twice. During the day there was a selection of hot dogs, burgers, chips, salad and pasta this was always fresh and again very tasty. I would not bother with the al a carte again as I did not enjoy it. Coffee and tea with cake always on offer through the day too. The ice cream was nice however, this did run out mid week and we ended up paying for ice creams in the afternoon. I would say if you love tea and coffee then take some with you for the room as ours was not always topped up and was not that great. The room was very clean and huge, we had a family suite in the family block, the beds were very comfy and lots of room for clothes and to move around. Nice balcony and again very big and a very nice view of the sea. The power station is quite far away and we did not hear any aircraft. The room was cleaned daily and we had fresh clean towles daily. The pool was freeezing, at all times including the kids pools, the children did not seem to mind however my husband did not last too long before he felt too cold to stay in. Always sun beds available up till about 10 am and then all of the sun beds available would be in the shade. The evening entertainment was good, there was a good variation of magic, movie quiz night and DJ disco night outside at the pool bar, all great fun. We did venture out on two occasions, we took the bus to the market on the sunday, we missed the last bus back (or it did not turn up) and had to get a taxi back this was 20 euros; on the second ocassion we took the free hotel bus to the beach in teguise, again the bus did not return to collect us so we ordered a taxi this was 4 euros, the busses are random! We went for a relaxing break, this hotel was good for us, we knew this was not near the beach and shops, although there is a good selection of shops opposite the hotel for water and other essentials. We had a very nice relaxing time and did not feel the need to go too much, the kids loved it too. We will be returning and this time for 10 nights or more fantastic!!!!


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear guest; Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Occidental Lanzarote Playa. We are so glad to see that you have enjoyed our facilities and services. We will see what happened with the bus as normally the service is provided properly not having any comments regarding this service, so we will assure that everything is going on as it should to avoid this problem to happen. It is always a pleasure to receive such encouraging comments and this will be for us one more reason to continue working hard and improve the operation and facilities of the hotel day by day. Warmest regards from the friendly and sunny island of Lanzarote. Kind Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 15 2017
    • Warsaw, Poland
    • Couples

    ryzykh

    “Beautiful place on Lanzarote”


    The weather, hotel, food and Lanzaroteś atractions we`ve found great. it was very nice holidys, but only one week. We prefer stay at smaller hotels but this time we choose the Occidental Lanzarote Playa hotel and it was a very good choice. We missed only the beach services in Costa Teguise.


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear guest; Thank you for taking the time to share your comments with us. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for sharing your feedback on our resort.We look forward to welcome you and your family back to Occidental Lanzarote Playa in the not too distant future. Warmest regards, May Martinez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 15 2017
    • Plymouth, United Kingdom
    • Family

    deemarie2811

    “Great stay”


    We've just returned from a week at Occidental Playa and had a great stay. The hotel was spacious and clean, the pools were lovely although chilly when you first got in, plenty of sun beds, could possibly do with a few more umbrella shades but that's just a little point. The junior suite we stayed in was very comfortable, good air con and a powerful shower which was cleaned daily. The food was lovely with a huge choice of dishes, thoroughly enjoyed all our meals. The entertainment was mostly good and varied, the only suggestion I would make would be to have the children's mini disco on the stage in the main bar before the main entertainment to make it more family inclusive, rather than down in that dark room. Staff were approachable and friendly. All in all a lovely holiday, thank you.


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear guest; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote playa hotel and are delighted to read that we were able to match your expectations. It is lovely to learn that you enjoyed the room where you stayed, the pool area or our food services as our main interest is to guarantee the well-being of our customers. Thanks fro your suggestions and comments which are the best way to improve. We really hope to have a future opportunity to welcome you in a near future. Best Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2017
    • Merseyside
    • Family

    Louise C

    “Family Holiday”


    Excellent hotel with a very professional team of staff. Fabulous choice of food. Clean and modern facilities. Superb time we had and thoroughly enjoyed our stay. I was very impressed with every part of our stay. The cleaners cleaned our room every day and replaced the towels as well. Beds were made beautifully. Would definitely go again!


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Louise; Thank you for reviewing your recent stay in our Occidental Lanzarote Playa. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2017
    • Durham, United Kingdom
    • Family

    X4011CEchristophero

    “fab holiday”


    Great hotel! Food, drinks, animation can't be faulted.. Sporting facilites are excellant.. walk into town is a long way however the courtesy bus is reliable. Fridge in room is always good. Would go again without a doubt.


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Christopher; Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Playa hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. It is fantastic to learn that our customers enjoy our services and facilities as there is nothing more important to us . Once more we thank you for choosing our hotel for your holiday and very much look forward to welcome you again in the near future. Best Regards May Martínez Guest Experience Manager

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