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Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38580 Hotel that forms a balcony over the ocean that offers the best views of La Gomera and the Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38580 4 out of 5 based on 4762 ratings. 4762 user reviews.
Barceló Santiago reviewed by F1264ZHlindac on . Another great relaxing break. I don't know what it is about this hotel, but we always leave feeling completely relaxed after our stay there. Ok, some of the rooms are in need of a refurb, but they are clean and towels and bedding... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 4779 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

40% Complete

1947

Very good

37% Complete

1812

Average

14% Complete

673

Poor

4% Complete

225

Very poor

2% Complete

125

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    Round Indicators
    John S Nottingham, United Kingdom. 02/20/2017 Couples

    “2017 holiday”

    A great hotel, been here several times, hotel of choice not just locally, or Tenerife, but in the Canaries! Ask for a sea view it's what makes this hotel! The local walks are superb. The resturant serves good food, and whilst we were 1/2 board, the drinks were very reasonable. Thoroughly recommend the Barcelo!
    Round Indicators
    Phillip W Ilfracombe, United Kingdom. 02/19/2017 Couples

    “Holiday at Barcelo Santiago.”

    Excellent Hotel with amazing views. Staff friendly, good entertainment , good selection of food, excellent room service,good entertainment for children, and adults. pool areas kept clean at all times. will be back to stay again.
    Round Indicators
    JaxW1902 Leeds, United Kingdom. 02/19/2017 Couples

    “Fantastic hotel, fantastic staff”

    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!
    Round Indicators
    Mark F Halifax, Canada. 02/18/2017 Couples

    “Perfectly adequate”

    We stayed here for 3 days at the beginning of a 2 week trip to Tenerife. The building itself is clean, well maintained and well positioned for beautiful views of Los Gigantes. The rooms are very basic. Be prepared to pay extra for pretty much anything that would typically be included (safe, hair dryer, etc.) We had breakfast and supper included. The food was typical cafeteria fare, mass produced, decent tasting but nothing mind blowing. The service was prompt and the staff are to be complimented on their efficiency and professionalism. Be prepared for throngs of mostly elderly German tourists. This means a lot of butting in line, self important behaviour and general rudeness which was surprising and in the end actually amusing.
    Round Indicators
    HW_Reviewer Hartley Wintney, United Kingdom. 02/18/2017 Couples

    “Very enjoyable stay”

    Had a great week at this hotel. We booked a fairly cheap (£1000) all inclusive holiday. To be honest we weren't expecting it was going to be amazing as usually you get what you pay for! We were however pleasantly surprised by the quality and service we received. Initially we were put in a ground floor room facing the sea. We were not happy with this as we were facing a large green door which opened out onto a public walkway. The issue was that this door was broken, you were supposed to only be able to open it with your room keycard but we found that the lock was broken so essentially anyone could walk in from the public footpath. We spoke to reception and they moved us the next day. Our new room on the 5th floor was one of the refurbished rooms and it was much better. Lovely shower, comfortable beds, plenty of storage space. Overall very good. The food was excellent, wide variety and all of fairly decent quality. The snack bar menu (which is part of the all inclusive package) was extensive and the food was nice.They also made a lot of effort on Valentine's Day, handing out roses to female guests as they went in for dinner, was a lovely touch. Location is excellent. The views are stunning and there are nice walks into the town. It is a lot quieter than other parts of Tenerife which made it more relaxing. As with everything there are a couple of negative points. The photos of the rooms on the website do not necessarily reflect the room you are going to get. The photos show the newly refurbished rooms but there are also a lot of rooms which have not been refurbished which do not appear on the website. During the day it can be quite noisy. The entertainment programme includes some activities that involve playing loud music round the pool area. If you are hoping for a peaceful few hours on the sun loungers then try and choose a time when there is not likely to be any loud music. The final negative point, which I felt really let the hotel down was the issue of reserving sun loungers. There are signs everywhere stating that you are not allowed to reserve sun loungers. Unfortunately the staff do not enforce this at all and whilst sitting at breakfast you see a constant stream of people putting their towels on the beds, folding the bed over and then leaving. Often they would not return for 2-3 hours. This meant there were limited numbers of beds for everyone else. It is a real shame the staff do not do something about it. Apart from that a very good holiday!

    EVALUATION

    Round Indicators

    • february 20 2017
    • Nottingham, United Kingdom
    • Couples

    John S

    “2017 holiday”


    A great hotel, been here several times, hotel of choice not just locally, or Tenerife, but in the Canaries! Ask for a sea view it's what makes this hotel! The local walks are superb. The resturant serves good food, and whilst we were 1/2 board, the drinks were very reasonable. Thoroughly recommend the Barcelo!


    EVALUATION

    Round Indicators

    • february 19 2017
    • Ilfracombe, United Kingdom
    • Couples

    Phillip W

    “Holiday at Barcelo Santiago.”


    Excellent Hotel with amazing views. Staff friendly, good entertainment , good selection of food, excellent room service,good entertainment for children, and adults. pool areas kept clean at all times. will be back to stay again.


    EVALUATION

    Round Indicators

    • february 19 2017
    • Leeds, United Kingdom
    • Couples

    JaxW1902

    “Fantastic hotel, fantastic staff”


    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!


    EVALUATION

    Round Indicators

    • february 18 2017
    • Halifax, Canada
    • Couples

    Mark F

    “Perfectly adequate”


    We stayed here for 3 days at the beginning of a 2 week trip to Tenerife. The building itself is clean, well maintained and well positioned for beautiful views of Los Gigantes. The rooms are very basic. Be prepared to pay extra for pretty much anything that would typically be included (safe, hair dryer, etc.) We had breakfast and supper included. The food was typical cafeteria fare, mass produced, decent tasting but nothing mind blowing. The service was prompt and the staff are to be complimented on their efficiency and professionalism. Be prepared for throngs of mostly elderly German tourists. This means a lot of butting in line, self important behaviour and general rudeness which was surprising and in the end actually amusing.


    EVALUATION

    Round Indicators

    • february 18 2017
    • Hartley Wintney, United Kingdom
    • Couples

    HW_Reviewer

    “Very enjoyable stay”


    Had a great week at this hotel. We booked a fairly cheap (£1000) all inclusive holiday. To be honest we weren't expecting it was going to be amazing as usually you get what you pay for! We were however pleasantly surprised by the quality and service we received. Initially we were put in a ground floor room facing the sea. We were not happy with this as we were facing a large green door which opened out onto a public walkway. The issue was that this door was broken, you were supposed to only be able to open it with your room keycard but we found that the lock was broken so essentially anyone could walk in from the public footpath. We spoke to reception and they moved us the next day. Our new room on the 5th floor was one of the refurbished rooms and it was much better. Lovely shower, comfortable beds, plenty of storage space. Overall very good. The food was excellent, wide variety and all of fairly decent quality. The snack bar menu (which is part of the all inclusive package) was extensive and the food was nice.They also made a lot of effort on Valentine's Day, handing out roses to female guests as they went in for dinner, was a lovely touch. Location is excellent. The views are stunning and there are nice walks into the town. It is a lot quieter than other parts of Tenerife which made it more relaxing. As with everything there are a couple of negative points. The photos of the rooms on the website do not necessarily reflect the room you are going to get. The photos show the newly refurbished rooms but there are also a lot of rooms which have not been refurbished which do not appear on the website. During the day it can be quite noisy. The entertainment programme includes some activities that involve playing loud music round the pool area. If you are hoping for a peaceful few hours on the sun loungers then try and choose a time when there is not likely to be any loud music. The final negative point, which I felt really let the hotel down was the issue of reserving sun loungers. There are signs everywhere stating that you are not allowed to reserve sun loungers. Unfortunately the staff do not enforce this at all and whilst sitting at breakfast you see a constant stream of people putting their towels on the beds, folding the bed over and then leaving. Often they would not return for 2-3 hours. This meant there were limited numbers of beds for everyone else. It is a real shame the staff do not do something about it. Apart from that a very good holiday!


    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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