Barceló Santa Cruz Contemporáneo Hotel Interiors

Occidental Santa Cruz Contemporáneo

Texto: 41770 The hotel is ideal for pleasure or business trips and is strategically located in the city centre Rambla de Santa Cruz 116, Santa Cruz de Tenerife | 38001
+34 922 27 15 71 -
Occidental Santa Cruz Contemporáneo Texto: 41770 4 out of 5 based on 878 ratings. 878 user reviews.
Occidental Santa Cruz Contemporáneo reviewed by 302deane on . Very clean Friendly staff and very clean rooms. The entire hotel smelt like a spa, which was very relaxing. It was in a beautiful area of Santa Cruz as well. Downsides were the slow internet and the thin walls... Rating: 4
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Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116, Santa Cruz de Tenerife   38001  


Places of Interest

15.3 km Tenerife–North Airport

7 km Las Teresitas beach

8.6 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 882 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

25% Complete

227

Very good

41% Complete

364

Average

20% Complete

177

Poor

8% Complete

76

Very poor

4% Complete

38

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    Round Indicators
    302deane Leeds, United Kingdom. 04/20/2017 Couples

    “Very clean”

    Friendly staff and very clean rooms. The entire hotel smelt like a spa, which was very relaxing. It was in a beautiful area of Santa Cruz as well. Downsides were the slow internet and the thin walls between rooms, meaning we could hear everything from our neighbours.
    Round Indicators
    zdevidrio 03/30/2017 Business

    “Not recommendable”

    The room was little and noisy. A lot of little cockroaches were seen every day on the restaurant during the breakfast around the food. TV was not HD, so I couldn't see some channels. Swimming pool is only opened from June to September, what is quite strange in Canary Islands which have a very good weather almost all the year.

    , Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear guest, Although we sincerely regret reading that your stay at our Occidental Santa Cruz Contemporáneo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us aswe certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Tenerife and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards, The Management.

    Round Indicators
    Imran A Glasgow, United Kingdom. 03/27/2017 Couples

    “Great hotel & staff, with a few bits which needs to be improved”

    The staff are very helpful and always happy to help. The bar staff also pay great detail making sure you are pleased with their service. Breakfast in the morning has plenty of choices for everyone. The rooms are nice & clean, however I was very disappointed to find the rooms don't have a kettle which most hotels provide. Other point is the walls are very light, I was able to hear my next door neighbour snoring which was very frustrating
    Round Indicators
    Angela O Watford, United Kingdom. 03/21/2017 Couples

    “Impressive”

    We booked a short trip flight/accommodation combined for four nights and chose this hotel as modern, contemporary the standard was as described and even more. I was excited as never been to Tenerife before so a great first visit. Our room was on the upper floor which was amazing, spacious and with a view. The staff were welcoming on arrival, friendly at breakfast, bar and always attentive. The relaxed ambience in reception and the bar was popular with guests. The breakfast was excellent both English and Continental with setting well laid out. The daily room service impeccable, eating in the hotel is good too if you do not fancy going out although various restaurants within the close vicinity. Would definitely visit again and recommend.

    , Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear Angela, First and foremost we would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your visit to Tenerife and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us and We look forward to welcoming you back again very soon. Kind regards, The Management.

    Round Indicators
    dianagray East Sussex. 03/01/2017 Friends getaway

    “Good location, nice style, great food”

    We stayed only a couple of nights at carnival time and it was very nice. It's about 10 mins walk to the Centre so not too busy and noisy. Lovely modern style and the staff.....well!!! they were all so lovely, helpful, English speaking (we have no Spanish!) lovely pleasant manners, patient and attentive. Couldn't ask for more. There was a great variety of choice at the buffet breakfast and the evening meal which we had when we arrived late and exhausted was excellent.Delicious quality, service and value. Will definitely stay again when we come back in a couple of months for a longer visit.

    EVALUATION

    Round Indicators

    • april 20 2017
    • Leeds, United Kingdom
    • Couples

    302deane

    “Very clean”


    Friendly staff and very clean rooms. The entire hotel smelt like a spa, which was very relaxing. It was in a beautiful area of Santa Cruz as well. Downsides were the slow internet and the thin walls between rooms, meaning we could hear everything from our neighbours.


    EVALUATION

    Round Indicators

    • march 30 2017
    • Business

    zdevidrio

    “Not recommendable”


    The room was little and noisy. A lot of little cockroaches were seen every day on the restaurant during the breakfast around the food. TV was not HD, so I couldn't see some channels. Swimming pool is only opened from June to September, what is quite strange in Canary Islands which have a very good weather almost all the year.


    , Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear guest, Although we sincerely regret reading that your stay at our Occidental Santa Cruz Contemporáneo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us aswe certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Tenerife and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards, The Management.

    EVALUATION

    Round Indicators

    • march 27 2017
    • Glasgow, United Kingdom
    • Couples

    Imran A

    “Great hotel & staff, with a few bits which needs to be improved”


    The staff are very helpful and always happy to help. The bar staff also pay great detail making sure you are pleased with their service. Breakfast in the morning has plenty of choices for everyone. The rooms are nice & clean, however I was very disappointed to find the rooms don't have a kettle which most hotels provide. Other point is the walls are very light, I was able to hear my next door neighbour snoring which was very frustrating


    EVALUATION

    Round Indicators

    • march 21 2017
    • Watford, United Kingdom
    • Couples

    Angela O

    “Impressive”


    We booked a short trip flight/accommodation combined for four nights and chose this hotel as modern, contemporary the standard was as described and even more. I was excited as never been to Tenerife before so a great first visit. Our room was on the upper floor which was amazing, spacious and with a view. The staff were welcoming on arrival, friendly at breakfast, bar and always attentive. The relaxed ambience in reception and the bar was popular with guests. The breakfast was excellent both English and Continental with setting well laid out. The daily room service impeccable, eating in the hotel is good too if you do not fancy going out although various restaurants within the close vicinity. Would definitely visit again and recommend.


    , Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear Angela, First and foremost we would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your visit to Tenerife and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us and We look forward to welcoming you back again very soon. Kind regards, The Management.

    EVALUATION

    Round Indicators

    • march 1 2017
    • East Sussex
    • Friends getaway

    dianagray

    “Good location, nice style, great food”


    We stayed only a couple of nights at carnival time and it was very nice. It's about 10 mins walk to the Centre so not too busy and noisy. Lovely modern style and the staff.....well!!! they were all so lovely, helpful, English speaking (we have no Spanish!) lovely pleasant manners, patient and attentive. Couldn't ask for more. There was a great variety of choice at the buffet breakfast and the evening meal which we had when we arrived late and exhausted was excellent.Delicious quality, service and value. Will definitely stay again when we come back in a couple of months for a longer visit.


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    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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