Barceló Santa Cruz Contemporáneo Hotel Interiors

Occidental Santa Cruz Contemporáneo

Texto: 41748 The ideal hotel for business or pleasure, strategically located in the city center. Rambla de Santa Cruz 116 | 38001 | Santa Cruz de Tenerife | Islas Canarias | España
+34 922 27 15 71 -
Occidental Santa Cruz Contemporáneo Texto: 41748 4 out of 5 based on 1156 ratings. 1156 user reviews.
Occidental Santa Cruz Contemporáneo reviewed by asTOMas on . Perfect location, modern room and GREAT breakfast The (single) room did not have window into the street; however modern equipment, perfectly clean, good bed. Very friendly and helpful reception service personnel; speaking fluent English, the cherry... Rating: 4
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Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116   38001   Santa Cruz de Tenerife   Islas Canarias   España  


Places of Interest

9.5 miles Tenerife–North Airport

4.4 miles Playa de las Teresitas

5.3 miles Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1163 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

29% Complete

344

Very good

38% Complete

450

Average

19% Complete

221

Poor

8% Complete

100

Very poor

4% Complete

48

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    Round Indicators
    asTOMas Zurich, Switzerland. 02/06/2018 Solo travel

    “Perfect location, modern room and GREAT breakfast”

    The (single) room did not have window into the street; however modern equipment, perfectly clean, good bed. Very friendly and helpful reception service personnel; speaking fluent English, the cherry on the top was the breakfast with great variety of meat, fruits, bread, cereals etc etc etc etc.
    Round Indicators
    MarikaMCz 01/30/2018 Couples

    “Mixed feelings”

    Location - perfect (close to town centre, park, restaurants). Price - competitive. Room - OK. We got room 500 which is like in the middle of building, no view, but not a problem for us. Clean, everyday new towels, hair/body gel filled up regularly, bed comfy (a bit soft, but comfy). Air conditioning - terrible! It was January and the air conditioning was too weak to cool the room down. Wi-Fi - very good. Service - everyone friendly and helpful. Food - had half board option. During 3 breakfasts, twice we have seen a cockroach on the wall and the worktop near the bread rolls. The food was good, especially the orange juice, but because of the small creature, my appetite during breakfast was ruined. The dinner was OK, not huge choice but sufficient to pick from something, the drink was free. Overall, I have very mixed feelings as except air conditioning and the cockroach in restaurant everything was good, but these two things had great impact on overall stay satisfaction.
    Round Indicators
    153nikolaosp Heraklion, Greece. 01/28/2018 Business

    “Contemporaneo”

    Average experience. Old rooms/baths that need renewal and improved quality. Good breakfast with fresh juice and fruits and variety of products. Acceptable wifi speed, In general good/convenient location. Helping/ polity personnel

    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Concerning to your comments about the room you were in, we would like to let you know that we have a maintence departament which is in charge of keeping our rooms ready and confortable for our guests. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. On the other hand, It is also good to know that you enjoyed our breakfast prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind Regards, Virginia García Assistant Manager

    Round Indicators
    traceymaving Newcastle upon Tyne, United Kingdom. 01/23/2018 Friends getaway

    “Lovely short visit to Santa Cruz”

    We had a short break with friends from Saturday 13th January until Wednesday 17th January and couldn't fault this hotel. In a great location on The Ramblas, next to the beautiful park. Our room was bright and modern with a very comfortable bed and modern bathroom with hairdryer and toiletries. A nice touch was the complimentary water and fresh fruit platter which was in our room when we arrived. Although we hadn't prepaid for breakfast. we ate here every morning as there was a great choice of both continental and cooked items. We also ate in the hotel on one evening. They offered a set menu with 3 courses including a glass of wine which we thought was very reasonable. The staff were all friendly and helpful. Santa Cruz is a lovely city to visit and I can also recommend a great restaurant next to the hotel called Cocina Urbana which had a lovely atmosphere and the food was excellent. There is also a fabulous bar/restaurant in the park called Strasse which is well worth a visit. All in all, a lovely visit to Tenerife and a freat hotel.
    Round Indicators
    Paul R Newcastle upon Tyne, United Kingdom. 01/18/2018 Friends getaway

    “Short break in city”

    Stayed for 4 nights at hotel. We only booked room only but after having breakfast in the first day we booked for all our stay as it was so good and reasonable. All staff were friendly. There were lots of places to eat and drink close to the hotel. We are twice at Cocina Urbana which is close by. Also there is a beautiful park near where we sat out and had drinks in the strasse park cafe. We also had drinks in the hotel bar until quite late in the evening.

    EVALUATION

    Round Indicators

    • february 6 2018
    • Zurich, Switzerland
    • Solo travel

    asTOMas

    “Perfect location, modern room and GREAT breakfast”


    The (single) room did not have window into the street; however modern equipment, perfectly clean, good bed. Very friendly and helpful reception service personnel; speaking fluent English, the cherry on the top was the breakfast with great variety of meat, fruits, bread, cereals etc etc etc etc.


    EVALUATION

    Round Indicators

    • january 30 2018
    • Couples

    MarikaMCz

    “Mixed feelings”


    Location - perfect (close to town centre, park, restaurants). Price - competitive. Room - OK. We got room 500 which is like in the middle of building, no view, but not a problem for us. Clean, everyday new towels, hair/body gel filled up regularly, bed comfy (a bit soft, but comfy). Air conditioning - terrible! It was January and the air conditioning was too weak to cool the room down. Wi-Fi - very good. Service - everyone friendly and helpful. Food - had half board option. During 3 breakfasts, twice we have seen a cockroach on the wall and the worktop near the bread rolls. The food was good, especially the orange juice, but because of the small creature, my appetite during breakfast was ruined. The dinner was OK, not huge choice but sufficient to pick from something, the drink was free. Overall, I have very mixed feelings as except air conditioning and the cockroach in restaurant everything was good, but these two things had great impact on overall stay satisfaction.


    EVALUATION

    Round Indicators

    • january 28 2018
    • Heraklion, Greece
    • Business

    153nikolaosp

    “Contemporaneo”


    Average experience. Old rooms/baths that need renewal and improved quality. Good breakfast with fresh juice and fruits and variety of products. Acceptable wifi speed, In general good/convenient location. Helping/ polity personnel


    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Concerning to your comments about the room you were in, we would like to let you know that we have a maintence departament which is in charge of keeping our rooms ready and confortable for our guests. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. On the other hand, It is also good to know that you enjoyed our breakfast prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind Regards, Virginia García Assistant Manager

    EVALUATION

    Round Indicators

    • january 23 2018
    • Newcastle upon Tyne, United Kingdom
    • Friends getaway

    traceymaving

    “Lovely short visit to Santa Cruz”


    We had a short break with friends from Saturday 13th January until Wednesday 17th January and couldn't fault this hotel. In a great location on The Ramblas, next to the beautiful park. Our room was bright and modern with a very comfortable bed and modern bathroom with hairdryer and toiletries. A nice touch was the complimentary water and fresh fruit platter which was in our room when we arrived. Although we hadn't prepaid for breakfast. we ate here every morning as there was a great choice of both continental and cooked items. We also ate in the hotel on one evening. They offered a set menu with 3 courses including a glass of wine which we thought was very reasonable. The staff were all friendly and helpful. Santa Cruz is a lovely city to visit and I can also recommend a great restaurant next to the hotel called Cocina Urbana which had a lovely atmosphere and the food was excellent. There is also a fabulous bar/restaurant in the park called Strasse which is well worth a visit. All in all, a lovely visit to Tenerife and a freat hotel.


    EVALUATION

    Round Indicators

    • january 18 2018
    • Newcastle upon Tyne, United Kingdom
    • Friends getaway

    Paul R

    “Short break in city”


    Stayed for 4 nights at hotel. We only booked room only but after having breakfast in the first day we booked for all our stay as it was so good and reasonable. All staff were friendly. There were lots of places to eat and drink close to the hotel. We are twice at Cocina Urbana which is close by. Also there is a beautiful park near where we sat out and had drinks in the strasse park cafe. We also had drinks in the hotel bar until quite late in the evening.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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