Hotel Beach  Occidental Grand Punta Cana Resort
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Map and location

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

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Occidental Punta Cana

4.0/5 Round Indicators
| 4031 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

1875

Very good

25% Complete

1043

Average

12% Complete

504

Poor

7% Complete

301

Very poor

7% Complete

308

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    Round Indicators
    popdanaro Montreal, Canada. 02/13/2019 Family

    “Felt more like we were " tolerated" and not welcome guests ...”

    Traveled for one week in February 2019, along with two other families . Preference Room with " extra perks " from Transat . The impression was unanimous : this place needs better management...People are working really hard but results aren't always as expected on a 4 stars resort ( kitchen ,cleaning crew, gardeners, entertainment team doing a great job,but service at the buffet and at the bars is very slow ( moving a lot faster if they saw a green bill, though ...) Food was average - the steakhouse was good and the pizza place up on the gallery . We skipped all the other ones. Breakfast served only in one place and it would get overly crowded at peak hour .. The bars , on the other hand, are far from the expectations of a 4 stars resort: The best service we got from Gedar , (I believe this was the bartender's name , who was always very nice ,with a big smile on his face)- at the little bar cart, on the left side of the beach. All the other bars were , for lack of a better word : uncomfortable ...almost nothing on display,never knew what was allowed with the red bracelet and what not ..every time we asked for a drink we were left feeling almost despised , as if the servers were looking down on us ..., doing us a favor by poring us a drink ...We are not even big drinkers , but when on vacation we want our gin and tonic -which they can't serve because they have no tonic water ...Brugal , Dewar's and VAT69 with a washed up cola was the finest you can get at the regular beach bar . Bar itself looked like an afterthought ..one dark counter next to the washrooms ...always a line-up... most of the time was one single guy serving almost the whole beach and the pool next to it ...always going in and out a door to poor the drinks as if they had something to hide ... I understand that they have to keep budget conscious but we shouldn't feel it , as guests ... First Club and Royal Club had their separate bars , so I couldn't speak for them , however , as guests in the same resort nobody should feel as "second hand guests " ... We've been travelling to Dominican Republic for a few years now , but on the Caribbean side ...love the vibe and the people ...and we were very disappointed with how we felt in Punta Cana ... Bavaro Beach ( El Cortecito )is indeed beautiful , however , it gets very windy at times and the waves can get pretty strong . Sunrise hard to get as mornings are pretty cloudy ,and the Sun sets behind the resort , so there is no sunset to watch ..:-( All in all ,I would not say " you get what you paid for " , but I would like to remind the management that people go on vacation to feel good and relaxed , and we all work hard for our money to save for a trip . So we would like , for the one week that we're patrons of the resort , to be treated as such , and not as herds...
    Round Indicators
    johnnyfarhan 02/13/2019 Solo travel

    “Nice place, food/service is so bad ”

    I don’t usually write reviews , but i had to for this place ! It’s a nice place, seems good overall, but food was so disappointing. I ordered tuna at the Chinese restaurant (oriental) and it came out frozen, I was like wtf is that. Tv didn’t work in my room, they came to replace and took old tv, but never brought the new one back. I am staying another night since it’s full paid for, but i can’t wait to get the hell out.
    Round Indicators
    jamiejamie81 02/13/2019 Family

    “Beautiful Resort; Fun activities and Jose was amazing!!”

    It was my first time in Punta Cana, and it did not disappoint. Although service was at times lacking or slow in eating areas and the bar, I was able to overlook that because of how friendly the staff were. Food was exceptional, I suggest trying the taco and pizza bar for some delicious dinner. What made the trip amazing for me was one of the entertainment/activities crew members Jose! Jose made the trip very fun and very personal for my family and I. He got us involved in many of the fun beach activities and always came and said hi during the evening shows by the stage. It was very sad saying goodbye to him, but now I'm excited to one day come back so I can see him again. Overall, I had a great time and I would come back to this resort. Great for couples and also for groups of friends and families.
    Round Indicators
    Fearless59393437770 Colorado Springs, Colorado. 02/13/2019 Couples

    “OVC Royal Club annual stay”

    This is the 5th time my wife and I have stayed here. Because my wife is disabled, the Royal Club is the only option which makes sense for us. We come back for the location and food, but mainly the personnel. Everyone is friendly and will do anything you need to feel at home. We went to other restaurants a few times, but found they did not measure up to the Royal Club standards. The food was good , but we felt rushed at times and didn't always communicate our needs to the servers. Overall, it was a very good trip, and we plan to come again.
    Round Indicators
    Voyage29802595000 02/13/2019 Couples

    “Wisconsin reviews: ditto”

    We just returned from a week with another couple at Royal Level in this resort and I agree with pretty much everything detailed in the other (Royal Level) reviews. Rooms were gorgeous and the resort was immaculate!! Most days we just went to the main buffet for breakfast cause the wait for coffee was painful....The staff were very accommodating and service at the beach bars was awesome (both Royal & First Club),getting pina coladas, champagne and 12 YO Scotch was not a problem. Not a fan of the swim up bar's waterfall design. either...

    EVALUATION

    Round Indicators

    • february 13 2019
    • Montreal, Canada
    • Family

    popdanaro

    “Felt more like we were " tolerated" and not welcome guests ...”


    Traveled for one week in February 2019, along with two other families . Preference Room with " extra perks " from Transat . The impression was unanimous : this place needs better management...People are working really hard but results aren't always as expected on a 4 stars resort ( kitchen ,cleaning crew, gardeners, entertainment team doing a great job,but service at the buffet and at the bars is very slow ( moving a lot faster if they saw a green bill, though ...) Food was average - the steakhouse was good and the pizza place up on the gallery . We skipped all the other ones. Breakfast served only in one place and it would get overly crowded at peak hour .. The bars , on the other hand, are far from the expectations of a 4 stars resort: The best service we got from Gedar , (I believe this was the bartender's name , who was always very nice ,with a big smile on his face)- at the little bar cart, on the left side of the beach. All the other bars were , for lack of a better word : uncomfortable ...almost nothing on display,never knew what was allowed with the red bracelet and what not ..every time we asked for a drink we were left feeling almost despised , as if the servers were looking down on us ..., doing us a favor by poring us a drink ...We are not even big drinkers , but when on vacation we want our gin and tonic -which they can't serve because they have no tonic water ...Brugal , Dewar's and VAT69 with a washed up cola was the finest you can get at the regular beach bar . Bar itself looked like an afterthought ..one dark counter next to the washrooms ...always a line-up... most of the time was one single guy serving almost the whole beach and the pool next to it ...always going in and out a door to poor the drinks as if they had something to hide ... I understand that they have to keep budget conscious but we shouldn't feel it , as guests ... First Club and Royal Club had their separate bars , so I couldn't speak for them , however , as guests in the same resort nobody should feel as "second hand guests " ... We've been travelling to Dominican Republic for a few years now , but on the Caribbean side ...love the vibe and the people ...and we were very disappointed with how we felt in Punta Cana ... Bavaro Beach ( El Cortecito )is indeed beautiful , however , it gets very windy at times and the waves can get pretty strong . Sunrise hard to get as mornings are pretty cloudy ,and the Sun sets behind the resort , so there is no sunset to watch ..:-( All in all ,I would not say " you get what you paid for " , but I would like to remind the management that people go on vacation to feel good and relaxed , and we all work hard for our money to save for a trip . So we would like , for the one week that we're patrons of the resort , to be treated as such , and not as herds...


    EVALUATION

    Round Indicators

    • february 13 2019
    • Solo travel

    johnnyfarhan

    “Nice place, food/service is so bad ”


    I don’t usually write reviews , but i had to for this place ! It’s a nice place, seems good overall, but food was so disappointing. I ordered tuna at the Chinese restaurant (oriental) and it came out frozen, I was like wtf is that. Tv didn’t work in my room, they came to replace and took old tv, but never brought the new one back. I am staying another night since it’s full paid for, but i can’t wait to get the hell out.


    EVALUATION

    Round Indicators

    • february 13 2019
    • Family

    jamiejamie81

    “Beautiful Resort; Fun activities and Jose was amazing!!”


    It was my first time in Punta Cana, and it did not disappoint. Although service was at times lacking or slow in eating areas and the bar, I was able to overlook that because of how friendly the staff were. Food was exceptional, I suggest trying the taco and pizza bar for some delicious dinner. What made the trip amazing for me was one of the entertainment/activities crew members Jose! Jose made the trip very fun and very personal for my family and I. He got us involved in many of the fun beach activities and always came and said hi during the evening shows by the stage. It was very sad saying goodbye to him, but now I'm excited to one day come back so I can see him again. Overall, I had a great time and I would come back to this resort. Great for couples and also for groups of friends and families.


    EVALUATION

    Round Indicators

    • february 13 2019
    • Colorado Springs, Colorado
    • Couples

    Fearless59393437770

    “OVC Royal Club annual stay”


    This is the 5th time my wife and I have stayed here. Because my wife is disabled, the Royal Club is the only option which makes sense for us. We come back for the location and food, but mainly the personnel. Everyone is friendly and will do anything you need to feel at home. We went to other restaurants a few times, but found they did not measure up to the Royal Club standards. The food was good , but we felt rushed at times and didn't always communicate our needs to the servers. Overall, it was a very good trip, and we plan to come again.


    EVALUATION

    Round Indicators

    • february 13 2019
    • Couples

    Voyage29802595000

    “Wisconsin reviews: ditto”


    We just returned from a week with another couple at Royal Level in this resort and I agree with pretty much everything detailed in the other (Royal Level) reviews. Rooms were gorgeous and the resort was immaculate!! Most days we just went to the main buffet for breakfast cause the wait for coffee was painful....The staff were very accommodating and service at the beach bars was awesome (both Royal & First Club),getting pina coladas, champagne and 12 YO Scotch was not a problem. Not a fan of the swim up bar's waterfall design. either...


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