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Hotel Beach  Occidental Grand Punta Cana Resort
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map

Map and location

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Punta Cana

4.0/5 Round Indicators
| 5976 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

2788

Very good

25% Complete

1503

Average

12% Complete

749

Poor

7% Complete

460

Very poor

7% Complete

476

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    Round Indicators
    yamari2019 Rockton, Illinois. 12/06/2019 Family

    “Everything was exceptional besides the customer service”

    The area was nice. The beach was very clean as well as the hotel. The food variety was very poor, there wasn’t much to choose from. The second day we arrived we tried to make a reservation for the restaurant but there was only 2 restaurants available, the rest were all already booked. However, when we walked past others restaurant that were “full” there hardly any people inside. Many of the servers were lazy, moody, and did not complete request. I asked for a soda several times and ended up waiting 20 minutes for a soda.
    Round Indicators
    charmj51 Burlington, Canada. 12/06/2019 Couples

    “Loud music, poor food”

    Very loud music at the main pool, you could hardly talk to someone. Also loud activities at the beach. The food needs to be improved. I would like to see more fish in the buffet. The servers were all great. The room was not cleaned till late afternoon.
    Round Indicators
    Liccesarjimenez Santiago de los Caballeros, Dominican Republic. 12/06/2019 Family

    “not bad”

    hotel has a great location, food is not good quality, pool is clean, beach is nice, the staff is friendly, but if you go as a normal stay you wont receive the same service than VIP or Vacation Club...
    Round Indicators
    KAterina077 Moscow, Russia. 12/06/2019 Solo travel

    “Good place for relax”

    hotel have excellent beach - this is the main advantage this place. There are few “not bad” a la carte restaurants, good choice of excursions. Good entertainment, staff very friendly and helpful. Room was clean.
    Round Indicators
    ShaunRecommends Port Colborne, Canada. 12/04/2019

    “Another great trip to Occidental Punta Cana!”

    This was our third trip to this resort, our family really does enjoy it. Everything about our stay was great, from check in to check out. No problems whatsoever. Thanks very much to our great First Club representative Virgen for setting us up so well. Another highlight of our trip was the *excellent* service we received from our favorite waitress - Yaqueline Batia in the main buffet. Our trip was my family of four, my brother, and three of our friends. Everyone enjoyed themselves immensely and we are looking forward to coming back again in the future.

    AlvaroFontenlaOPC, Gerente at Occidental Punta Cana, responded to this review
     Dear ShaunRecommends, We truly appreciate the time taken to write a few words regarding your stay at the Occidental Punta Cana. Your feedback is not only important to us, but also highly beneficial to other travelers. That said, we do highly appreciate you taking the time to remember and praise our collaborators for their hard work and diligence. They work tirelessly to provide each and every guest with an excellent holiday experience. It is their passion in their chosen profession that allows us to continue reaching for our goal of offering all visitors an excellent holiday experience. Rest assured your kind words will be shared with Yaqueline Batia. We would like to reiterate our gratitude for having chosen to stay with us. Our guests are, and always will be, our first priority even once they‘ve gone. We guarantee your next visit will be even better than your last. It was truly a pleasure to serve you. Alvaro Fontenla General Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • december 6 2019
    • Rockton, Illinois
    • Family

    yamari2019

    “Everything was exceptional besides the customer service”


    The area was nice. The beach was very clean as well as the hotel. The food variety was very poor, there wasn’t much to choose from. The second day we arrived we tried to make a reservation for the restaurant but there was only 2 restaurants available, the rest were all already booked. However, when we walked past others restaurant that were “full” there hardly any people inside. Many of the servers were lazy, moody, and did not complete request. I asked for a soda several times and ended up waiting 20 minutes for a soda.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Burlington, Canada
    • Couples

    charmj51

    “Loud music, poor food”


    Very loud music at the main pool, you could hardly talk to someone. Also loud activities at the beach. The food needs to be improved. I would like to see more fish in the buffet. The servers were all great. The room was not cleaned till late afternoon.


    EVALUATION

    Round Indicators

    • december 6 2019
    • Santiago de los Caballeros, Dominican Republic
    • Family

    Liccesarjimenez

    “not bad”


    hotel has a great location, food is not good quality, pool is clean, beach is nice, the staff is friendly, but if you go as a normal stay you wont receive the same service than VIP or Vacation Club...


    EVALUATION

    Round Indicators

    • december 6 2019
    • Moscow, Russia
    • Solo travel

    KAterina077

    “Good place for relax”


    hotel have excellent beach - this is the main advantage this place. There are few “not bad” a la carte restaurants, good choice of excursions. Good entertainment, staff very friendly and helpful. Room was clean.


    EVALUATION

    Round Indicators

    • december 4 2019
    • Port Colborne, Canada

    ShaunRecommends

    “Another great trip to Occidental Punta Cana!”


    This was our third trip to this resort, our family really does enjoy it. Everything about our stay was great, from check in to check out. No problems whatsoever. Thanks very much to our great First Club representative Virgen for setting us up so well. Another highlight of our trip was the *excellent* service we received from our favorite waitress - Yaqueline Batia in the main buffet. Our trip was my family of four, my brother, and three of our friends. Everyone enjoyed themselves immensely and we are looking forward to coming back again in the future.


    AlvaroFontenlaOPC, Gerente at Occidental Punta Cana, responded to this review
    Dear ShaunRecommends, We truly appreciate the time taken to write a few words regarding your stay at the Occidental Punta Cana. Your feedback is not only important to us, but also highly beneficial to other travelers. That said, we do highly appreciate you taking the time to remember and praise our collaborators for their hard work and diligence. They work tirelessly to provide each and every guest with an excellent holiday experience. It is their passion in their chosen profession that allows us to continue reaching for our goal of offering all visitors an excellent holiday experience. Rest assured your kind words will be shared with Yaqueline Batia. We would like to reiterate our gratitude for having chosen to stay with us. Our guests are, and always will be, our first priority even once they‘ve gone. We guarantee your next visit will be even better than your last. It was truly a pleasure to serve you. Alvaro Fontenla General Manager Occidental Punta Cana

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