Barceló Hotel Pool  Costa Cancún
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Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 8349 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

4168

Very good

27% Complete

2283

Average

11% Complete

984

Poor

5% Complete

487

Very poor

5% Complete

427

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    Round Indicators
    caitliinb 06/17/2019 Couples

    “Amazing”

    Went to Cancun for the first time with my boyfriend last month and had an amazing time! Staff made us feel so welcomed during whole stay. One particular staff member stood out to me and my boyfriend, Felipe Poot at the Albatros. Super hard working and always remembered my drink every single night. The bartenders were fantastic and super friendly. Although the 24/7 lounge was my favourite part of the whole experience, having access to a late night snack was a treat! Couldn’t of had a better experience for my first time there.
    Round Indicators
    Resort24607488540 Stockbridge, Georgia. 06/14/2019 Family

    “Great resort”

    Resort is nice and had good entertainment. Beach was good and the staff was very friendly and accommodating. The amenities was good. Food and drinks were great! Will look into going back here again. Wish they had a club onsite.

    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear Resort24607488540: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    Seaside66834606917 06/14/2019 Couples

    “6/10/19-6/13/19”

    The resort was very clean, beautiful, and the staff were friendly. This is a good place to relax if you like laid back and slow pace. However at about 11pm everything is closed and not much to do. This would be a great place for a family or older couples looking to kick back.

    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear Seaside66834606917: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    Lillian C Birmingham. 06/14/2019 Friends getaway

    “BEST BIRTHDAY TRIP”

    This was my best birthday trip so far. There is no place I would have rather been than here for my 40th birthday celebration. Everyone was great and we had an awesome time. The only thing was not being able to use WIFI freely, but I didn't care much about that, just think it should be included and not have an extra charge. Overall, I WOULD DEFINITELY STAY HERE AGAIN!!!

    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear Lillian C We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    raqueladrianaj 06/14/2019 Family

    “Excellent service”

    I was really impressed with the excellent service and attentions of all the Barceló staff. It was really nice to go to every restaurant and always feel welcome. Check in was quick, the rooms always clean and if you sign up for their rewards program you have complimentary WiFi and free drinks and snacks in your room. Is a very family oriented hotel and we traveled with a 6 month old baby (they provided us with a crib as well) definitely will go back!

    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear raqueladrianaj Agradecemos haberse tomado el tiempo para dejarnos los comentarios de su última estancia con nosotros y nos haya compartido su experiencia, es nuestra prioridad esforzarnos por ofrecer un servicio de calidad y calidez. Sus comentarios serán tomados en cuenta. Esperamos muy pronto poder darle la bienvenida nuevamente a este pequeño paraíso en Cancún. Saludos cálidos.

    EVALUATION

    Round Indicators

    • june 17 2019
    • Couples

    caitliinb

    “Amazing”


    Went to Cancun for the first time with my boyfriend last month and had an amazing time! Staff made us feel so welcomed during whole stay. One particular staff member stood out to me and my boyfriend, Felipe Poot at the Albatros. Super hard working and always remembered my drink every single night. The bartenders were fantastic and super friendly. Although the 24/7 lounge was my favourite part of the whole experience, having access to a late night snack was a treat! Couldn’t of had a better experience for my first time there.


    EVALUATION

    Round Indicators

    • june 14 2019
    • Stockbridge, Georgia
    • Family

    Resort24607488540

    “Great resort”


    Resort is nice and had good entertainment. Beach was good and the staff was very friendly and accommodating. The amenities was good. Food and drinks were great! Will look into going back here again. Wish they had a club onsite.


    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear Resort24607488540: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • june 14 2019
    • Couples

    Seaside66834606917

    “6/10/19-6/13/19”


    The resort was very clean, beautiful, and the staff were friendly. This is a good place to relax if you like laid back and slow pace. However at about 11pm everything is closed and not much to do. This would be a great place for a family or older couples looking to kick back.


    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear Seaside66834606917: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • june 14 2019
    • Birmingham
    • Friends getaway

    Lillian C

    “BEST BIRTHDAY TRIP”


    This was my best birthday trip so far. There is no place I would have rather been than here for my 40th birthday celebration. Everyone was great and we had an awesome time. The only thing was not being able to use WIFI freely, but I didn't care much about that, just think it should be included and not have an extra charge. Overall, I WOULD DEFINITELY STAY HERE AGAIN!!!


    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear Lillian C We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • june 14 2019
    • Family

    raqueladrianaj

    “Excellent service”


    I was really impressed with the excellent service and attentions of all the Barceló staff. It was really nice to go to every restaurant and always feel welcome. Check in was quick, the rooms always clean and if you sign up for their rewards program you have complimentary WiFi and free drinks and snacks in your room. Is a very family oriented hotel and we traveled with a 6 month old baby (they provided us with a crib as well) definitely will go back!


    occidentalassistant, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear raqueladrianaj Agradecemos haberse tomado el tiempo para dejarnos los comentarios de su última estancia con nosotros y nos haya compartido su experiencia, es nuestra prioridad esforzarnos por ofrecer un servicio de calidad y calidez. Sus comentarios serán tomados en cuenta. Esperamos muy pronto poder darle la bienvenida nuevamente a este pequeño paraíso en Cancún. Saludos cálidos.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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