Occidental Grand Cozumel Resort Hotel Pool
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Map and location

Carretera Costera Sur Km 16.6   77600 San Francisco , Palancar   México  


Points of Interest

12 mi Cozumel International Airport

328 yards Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

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Occidental Cozumel

4.0/5 Round Indicators
| 6014 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

39% Complete

2350

Very good

32% Complete

1946

Average

15% Complete

937

Poor

7% Complete

466

Very poor

5% Complete

315

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    Round Indicators
    kallasda Santa Fe, New Mexico. 02/16/2019 Couples

    “Great place to vacation.”

    Everything was great the grounds, the food, the room and the staff. The water activity coordinators were all GREAT! They got people involved in water sports and kept things moving and fun. They had water polo, basketball, volleyball and beach volleyball!! I also got a free brief scuba lesson, even though it was my last day!
    Round Indicators
    cromartyfarmgirl24 02/15/2019

    “Beautiful Resort”

    We just spent a week at Occidental Cozumel and we had an absolutely relaxing time. We felt the relaxing atmosphere right away when we walked in. Check in was quick on arrival. The room was very spacious, sparkling clean and quiet. Beds are comfy and we got a good sleep every night. Don't expect a lot of channels on the TV. Didn't bother us though, as we didn't come to watch TV. Can do that at home again in the cold Canadian winter. No free wifi but same thing here. We were on holidays and didn't want to be bothered about stuff going on at home. A lot of space and greenery between the buildings too. Our view from the second story balcony was the jungle and a lot of beautiful birds. The food at the buffets and a la carte restaurants was very tasty and always enough of a variety so we didn't have to eat the same thing twice (unless we wanted to of course). It's a good idea to get the reservations for the a la carte restaurants right at check in or soon after as they fill up quickly. The beach is not big but there is a lot of palm trees for shade. It's kept very clean too, no garbage laying around. We also want to give this resort a big thumbs up for eliminating drink straws and doing their part in trying to reduce plastic from ending up in the ocean. The reason we didn't give it a five star, is, there are definitely not enough beach chairs. We had to be early to claim ours every morning. By 8am most of them were already taken. There would still be room at that beach. The hotel could easily put about 50 more chairs there with some umbrellas for shade. The water at the beach is great to swim in, very clear. Good for snorkeling too. We saw a lot of different fish and even a starfish once. The hotel hands out snorkeling equipment for free to use for an hour per day. We took advantage of that, as we didn't bring our own snorkeling gear. The only disadvantage of that was that we had to be there right in the morning when they open the dive shop as we weren't able to get any snorkeling gear after 11am. They use them for paid snorkel tours. We think that's another thing, where the hotel could make a small investment. Make sure that there are enough snorkels available for hotel guests all day. Never took the hobby cat and kayak out, but they are available to use as well. The swimming pools look very inviting, but never was in there as I prefer swimming in the ocean. The iguanas and coatis entertaining the guests around the adult pool are just hilarious! Now the very best thing about this resort is the staff. Friendly and hardworking Nothing bad to say about any of them. There were some timeshare sales people around, but we didn't stop to talk to them, as we are not interested in that. They were not pushy and left us in peace, when they knew we weren't interested. But still greeted us friendly every day. There was a new show every night, very entertaining. Our final comment! WE WOULD DEFINITELY GO BACK THERE!
    Round Indicators
    Explorer02009183189 Lindenhurst, New York. 02/15/2019 Couples

    “Beautiful resort”

    Had a wonderful time at the Occidental Cozumel. Staff was friendly, room was comfortable and clean (always), beautiful setting with trees and flowers help to relax the soul. Not to mention the most beautiful sunsets!!! Would definitely go back
    Round Indicators
    TravelerSD123 02/15/2019 Couples

    “Great Vacation Resort”

    Just returned from a 10 day vacation at the occidental resort and all I can say is this is one of the best resorts we have stayed. The rooms were clean and comfortable, the food was delicious, never saw any staff member without a smile and a greeting for you. Just want to send out a big shout out to Raul, Leo, and Jesus they made things at the pool very entertaining. Also thanks to Javier tending the poolside bar he’s very good at his job.We will definitely be back to this resort
    Round Indicators
    vkkplay 02/15/2019 Friends getaway

    “FANTASTIC resort”

    From the friendliness of the staff to the comfort of the beds, this was one of the best experiences of my life. The food was really interesting and good and the staff was amazing. It started with the Superbowl party on the beach; complete with cheerleaders and pom poms. The guys in charge of the water games were ever so much fun! My husband and our guy friends were completely engrossed in the water polo and beach volleyball. My girlfriends and I ended up spending time with a lovely lady by the beach named Appleonia painting ceramics, which came home as souvenirs. It was a short hop into San Miguel for a little shopping. The cleaning staff was first class. We came home suntanned and sated. My first all inclusive experience, my first trip to Mexico made me want to go back again and again! Thank you

    EVALUATION

    Round Indicators

    • february 16 2019
    • Santa Fe, New Mexico
    • Couples

    kallasda

    “Great place to vacation.”


    Everything was great the grounds, the food, the room and the staff. The water activity coordinators were all GREAT! They got people involved in water sports and kept things moving and fun. They had water polo, basketball, volleyball and beach volleyball!! I also got a free brief scuba lesson, even though it was my last day!


    EVALUATION

    Round Indicators

    • february 15 2019

    cromartyfarmgirl24

    “Beautiful Resort”


    We just spent a week at Occidental Cozumel and we had an absolutely relaxing time. We felt the relaxing atmosphere right away when we walked in. Check in was quick on arrival. The room was very spacious, sparkling clean and quiet. Beds are comfy and we got a good sleep every night. Don't expect a lot of channels on the TV. Didn't bother us though, as we didn't come to watch TV. Can do that at home again in the cold Canadian winter. No free wifi but same thing here. We were on holidays and didn't want to be bothered about stuff going on at home. A lot of space and greenery between the buildings too. Our view from the second story balcony was the jungle and a lot of beautiful birds. The food at the buffets and a la carte restaurants was very tasty and always enough of a variety so we didn't have to eat the same thing twice (unless we wanted to of course). It's a good idea to get the reservations for the a la carte restaurants right at check in or soon after as they fill up quickly. The beach is not big but there is a lot of palm trees for shade. It's kept very clean too, no garbage laying around. We also want to give this resort a big thumbs up for eliminating drink straws and doing their part in trying to reduce plastic from ending up in the ocean. The reason we didn't give it a five star, is, there are definitely not enough beach chairs. We had to be early to claim ours every morning. By 8am most of them were already taken. There would still be room at that beach. The hotel could easily put about 50 more chairs there with some umbrellas for shade. The water at the beach is great to swim in, very clear. Good for snorkeling too. We saw a lot of different fish and even a starfish once. The hotel hands out snorkeling equipment for free to use for an hour per day. We took advantage of that, as we didn't bring our own snorkeling gear. The only disadvantage of that was that we had to be there right in the morning when they open the dive shop as we weren't able to get any snorkeling gear after 11am. They use them for paid snorkel tours. We think that's another thing, where the hotel could make a small investment. Make sure that there are enough snorkels available for hotel guests all day. Never took the hobby cat and kayak out, but they are available to use as well. The swimming pools look very inviting, but never was in there as I prefer swimming in the ocean. The iguanas and coatis entertaining the guests around the adult pool are just hilarious! Now the very best thing about this resort is the staff. Friendly and hardworking Nothing bad to say about any of them. There were some timeshare sales people around, but we didn't stop to talk to them, as we are not interested in that. They were not pushy and left us in peace, when they knew we weren't interested. But still greeted us friendly every day. There was a new show every night, very entertaining. Our final comment! WE WOULD DEFINITELY GO BACK THERE!


    EVALUATION

    Round Indicators

    • february 15 2019
    • Lindenhurst, New York
    • Couples

    Explorer02009183189

    “Beautiful resort”


    Had a wonderful time at the Occidental Cozumel. Staff was friendly, room was comfortable and clean (always), beautiful setting with trees and flowers help to relax the soul. Not to mention the most beautiful sunsets!!! Would definitely go back


    EVALUATION

    Round Indicators

    • february 15 2019
    • Couples

    TravelerSD123

    “Great Vacation Resort”


    Just returned from a 10 day vacation at the occidental resort and all I can say is this is one of the best resorts we have stayed. The rooms were clean and comfortable, the food was delicious, never saw any staff member without a smile and a greeting for you. Just want to send out a big shout out to Raul, Leo, and Jesus they made things at the pool very entertaining. Also thanks to Javier tending the poolside bar he’s very good at his job.We will definitely be back to this resort


    EVALUATION

    Round Indicators

    • february 15 2019
    • Friends getaway

    vkkplay

    “FANTASTIC resort”


    From the friendliness of the staff to the comfort of the beds, this was one of the best experiences of my life. The food was really interesting and good and the staff was amazing. It started with the Superbowl party on the beach; complete with cheerleaders and pom poms. The guys in charge of the water games were ever so much fun! My husband and our guy friends were completely engrossed in the water polo and beach volleyball. My girlfriends and I ended up spending time with a lovely lady by the beach named Appleonia painting ceramics, which came home as souvenirs. It was a short hop into San Miguel for a little shopping. The cleaning staff was first class. We came home suntanned and sated. My first all inclusive experience, my first trip to Mexico made me want to go back again and again! Thank you


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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