Hotel Beach Views  Occidental Grand Xcaret Resort
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282 77710 Playa del Carmen , Solidaridad - Quintana Roo   México  


Points of Interest

39 mi  Cancun International Airport 

2 mi Playa del Carmen

41 km Xel-Há

Just a few steps away Xcaret Park

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 14698 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

6743

Very good

31% Complete

4642

Average

12% Complete

1822

Poor

5% Complete

839

Very poor

4% Complete

652

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    Round Indicators
    alejandrarive1994 Manchester, Connecticut. 17/06/2018 Family

    “Occidental Xcaret”

    My stay at the occidental Xcaret was amazing! I highly recommend you going and having an amazing vacation here at this hotel! My stay was amazing. The staff, food, entertainment was fenomenal. It was a great experience!
    Round Indicators
    richard-beccy Maidstone, United Kingdom. 17/06/2018 Family

    “Holiday”

    All staff are friendly and very welcoming nothing was to much trouble, rooms are fine showers were great!, hotel grounds were always kept very well constantly cleaning, location was perfect and 5 min walk to park, food and drink perfect.
    Round Indicators
    Erica W 16/06/2018 Family

    “Beautiful Mayan jungle property”

    Really enjoyed our stay! Beautiful property, well maintained. Nice pool, great staff, clean and very comfortable rooms. Steakhouse and Mexican restaurant were awesome. Breakfast buffet was good but some food was cold. Not impressed with the lunch buffet. Overall, i would definitely recommend this lovely resort..
    Round Indicators
    barbstergirl Moreno Valley, California. 16/06/2018 Family

    “Awesome trip and beautiful people.”

    Beautiful and clean hotel. You literally feel like your staying in the jungle. Seeing the animals daily was awesome. The service was the best ever in the world. Such seeet and kind people. Our vacation was a dream.
    Round Indicators
    Brandie R Indianapolis, Indiana. 16/06/2018 Family

    “Just ok”

    I was slightly disappointed with the resort. The grounds are beautiful, the staff is very friendly but I was not impressed by the food or drinks. We discovered quickly that if you actually want food from the buffet, you must arrive shortly after it opens, otherwise things are gone. For example, we had to arrive for breakfast by 7am daily, or most of the food was gone. The specialty restaurants were just ok. We also had trouble finding a pool lounger in the afternoons, as they were all marked with towels. Oh, and make sure you get your pool/beach towels by noon- otherwise they will be out. This happened nearly every day. The beds were very firm, so we left with aching backs. The scenery however is beautiful.

    EVALUATION

    Round Indicators

    • 17 june 2018
    • Manchester, Connecticut
    • Family

    alejandrarive1994

    “Occidental Xcaret”


    My stay at the occidental Xcaret was amazing! I highly recommend you going and having an amazing vacation here at this hotel! My stay was amazing. The staff, food, entertainment was fenomenal. It was a great experience!


    EVALUATION

    Round Indicators

    • 17 june 2018
    • Maidstone, United Kingdom
    • Family

    richard-beccy

    “Holiday”


    All staff are friendly and very welcoming nothing was to much trouble, rooms are fine showers were great!, hotel grounds were always kept very well constantly cleaning, location was perfect and 5 min walk to park, food and drink perfect.


    EVALUATION

    Round Indicators

    • 16 june 2018
    • Family

    Erica W

    “Beautiful Mayan jungle property”


    Really enjoyed our stay! Beautiful property, well maintained. Nice pool, great staff, clean and very comfortable rooms. Steakhouse and Mexican restaurant were awesome. Breakfast buffet was good but some food was cold. Not impressed with the lunch buffet. Overall, i would definitely recommend this lovely resort..


    EVALUATION

    Round Indicators

    • 16 june 2018
    • Moreno Valley, California
    • Family

    barbstergirl

    “Awesome trip and beautiful people.”


    Beautiful and clean hotel. You literally feel like your staying in the jungle. Seeing the animals daily was awesome. The service was the best ever in the world. Such seeet and kind people. Our vacation was a dream.


    EVALUATION

    Round Indicators

    • 16 june 2018
    • Indianapolis, Indiana
    • Family

    Brandie R

    “Just ok”


    I was slightly disappointed with the resort. The grounds are beautiful, the staff is very friendly but I was not impressed by the food or drinks. We discovered quickly that if you actually want food from the buffet, you must arrive shortly after it opens, otherwise things are gone. For example, we had to arrive for breakfast by 7am daily, or most of the food was gone. The specialty restaurants were just ok. We also had trouble finding a pool lounger in the afternoons, as they were all marked with towels. Oh, and make sure you get your pool/beach towels by noon- otherwise they will be out. This happened nearly every day. The beds were very firm, so we left with aching backs. The scenery however is beautiful.


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