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Hotel Beach Views  Occidental Grand Xcaret Resort
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Map and location

Carretera Federal Chetumal   Puerto Juárez Km. 282 77710 Playa del Carmen , Solidaridad - Quintana Roo   México  


Points of Interest

39 mi  Cancún International Airport 

2 mi Playa del Carmen

25.5 mi Xel-Há

Just a few steps away Xcaret Park

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 17817 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

8597

Very good

30% Complete

5374

Average

11% Complete

2118

Poor

5% Complete

964

Very poor

4% Complete

764

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    Round Indicators
    Explorer284693 08/19/2019 Family

    “Wonderful vacation”

    We had a very nice stay at Occidental... Xcaret was very close by and convenient. The service, beach, pools and food were all wonderful..We loved being able to see the animals, especially the monkeys! Thank you for a great vacation! We would love to come again with more family members. Great for large or small groups.
    Round Indicators
    sinisa399 08/19/2019 Friends getaway

    “Excellent hotel”

    Wonderful hotel with fabulous outfoor areas. Very friendly always smiling and hard working staff. Very clean rooms and reastaurants. Outstanding outdoor pools and bars. We will definetly recomend this hotel and we will visit again.
    Round Indicators
    dallas1814 Casper, Wyoming. 08/19/2019 Couples

    “Not for couples!”

    If you are going as a couple or on your honeymoon, pick somewhere else that is adult only with colder pools that are open longer. Mexico is essentially one big rip off. Do your research and don't let travel agents talk you into or out of any excursions without fully looking into everything, including PRICE.
    Round Indicators
    jlb520 Erie, Pennsylvania. 08/19/2019 Family

    “Taylor Family vacation”

    The hotel and grounds were beautiful with lots of natural beauty and wildlife in the area. Having monkeys right outside our balcony to other animals that I'm not familiar with. The staff were very helpful and kind. We were told that the hotel was at capacity but it did not feel crowded at the pools or even when trying to eat at the many restaurants. The rooms were average with any type of these hotels with me wishing for at least 2 queen beds. The private inlet beach was great and enough room for swimming and snorkeling. My family would definately consider returning for another vacation.
    Round Indicators
    mattkin39 Southend-on-Sea, United Kingdom. 08/19/2019 Family

    “Beautiful location”

    A fantastic hotel set in a beautiful location, we would recommend the Royal club as the service is truly exceptional. The other restaurants are average with reasonable quality of food but no real service.

    EVALUATION

    Round Indicators

    • august 19 2019
    • Family

    Explorer284693

    “Wonderful vacation”


    We had a very nice stay at Occidental... Xcaret was very close by and convenient. The service, beach, pools and food were all wonderful..We loved being able to see the animals, especially the monkeys! Thank you for a great vacation! We would love to come again with more family members. Great for large or small groups.


    EVALUATION

    Round Indicators

    • august 19 2019
    • Friends getaway

    sinisa399

    “Excellent hotel”


    Wonderful hotel with fabulous outfoor areas. Very friendly always smiling and hard working staff. Very clean rooms and reastaurants. Outstanding outdoor pools and bars. We will definetly recomend this hotel and we will visit again.


    EVALUATION

    Round Indicators

    • august 19 2019
    • Casper, Wyoming
    • Couples

    dallas1814

    “Not for couples!”


    If you are going as a couple or on your honeymoon, pick somewhere else that is adult only with colder pools that are open longer. Mexico is essentially one big rip off. Do your research and don't let travel agents talk you into or out of any excursions without fully looking into everything, including PRICE.


    EVALUATION

    Round Indicators

    • august 19 2019
    • Erie, Pennsylvania
    • Family

    jlb520

    “Taylor Family vacation”


    The hotel and grounds were beautiful with lots of natural beauty and wildlife in the area. Having monkeys right outside our balcony to other animals that I'm not familiar with. The staff were very helpful and kind. We were told that the hotel was at capacity but it did not feel crowded at the pools or even when trying to eat at the many restaurants. The rooms were average with any type of these hotels with me wishing for at least 2 queen beds. The private inlet beach was great and enough room for swimming and snorkeling. My family would definately consider returning for another vacation.


    EVALUATION

    Round Indicators

    • august 19 2019
    • Southend-on-Sea, United Kingdom
    • Family

    mattkin39

    “Beautiful location”


    A fantastic hotel set in a beautiful location, we would recommend the Royal club as the service is truly exceptional. The other restaurants are average with reasonable quality of food but no real service.


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