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Hotel Beach Views  Occidental Grand Xcaret Resort
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Map and location

Carretera Federal Chetumal   Puerto Juárez Km. 282 77710 Playa del Carmen , Solidaridad - Quintana Roo   México  


Points of Interest

39 mi  Cancún International Airport 

2 mi Playa del Carmen

25.5 mi Xel-Há

Just a few steps away Xcaret Park

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 18297 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

Round Indicators

Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

8868

Very good

29% Complete

5484

Average

11% Complete

2181

Poor

5% Complete

986

Very poor

4% Complete

778

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    Round Indicators
    mrscoucelos30 Boston, Massachusetts. 11/11/2019 Couples

    “Occidental At Xcaret”

    Occidental was amazing, keep in mind that ur at a rai forest so it rains but not for long! Favorite drinks are mango tango, pina colada, and banana mama, also the chocolate martini tasted like brownies!
    Round Indicators
    Justin R 11/11/2019 Couples

    “Average.”

    Go for the swimming, drinks, and service. They loved making sure we had anything we needed. Bars everywhere and fully stocked with almost anything. The pools were amazing, never full, and comfortable. The ocean access swimming was a little crowded, but great if you get there early. Leave for better food and entertainment. The only "local" food was at the buffet, and it was bland. The entertainment was pretty much just on the weekends, and it was never really advertised what was going on, but we didn't really ask either. As for the restaurants, they were pretty average. If you like salmon, then you will be happy.
    Round Indicators
    barnettfamily05 11/11/2019 Couples

    “Resort is lovely but buffet is terrible”

    The environment is great and relaxing but the buffet food is HORRIBLE! The restaurant food is quite good but they are only open for dinner so as long as you don't eat for breakfast and lunch then you'll be fine. The beach was great and the resort was kept very clean. Evening entertainment was a bit cheesy but still fun to watch. Everyone was very nice. Be aware that you do have to pay fit the internet ($45/week).that caught us off guard. It was nice because it was right by Xcaret so we could go play and then come back and rest or eat.
    Round Indicators
    Tina R Springfield, United States. 11/11/2019 Couples

    “Excellent stay”

    We always have an excellent stay at this resort. Although, this time the bugs seemed to be really bad. It might be the time of year we went but I think they need to spray for the ants around the pool in Royal club and in the restaurant. We had bugs on our table several times.
    Round Indicators
    BobTay Montreal, Canada. 11/11/2019 Couples

    “Relaxing week”

    We had another great time here (4th time) although we did miss not having my sister and brother-in-law. But good news we are returning next April with them. The staff here are very dedicated in making sure that your stay is enjoyable. From the First Club staff, Marycarman, Eva, Jose and Adrianne to Javier the bar tender. The restaurant staff were very friendly and courteous. Janet at the El Largo (seafood restaurant) was exceptional. Gerardo in the buffet along with Daniel were very good taking care of us too.

    EVALUATION

    Round Indicators

    • november 11 2019
    • Boston, Massachusetts
    • Couples

    mrscoucelos30

    “Occidental At Xcaret”


    Occidental was amazing, keep in mind that ur at a rai forest so it rains but not for long! Favorite drinks are mango tango, pina colada, and banana mama, also the chocolate martini tasted like brownies!


    EVALUATION

    Round Indicators

    • november 11 2019
    • Couples

    Justin R

    “Average.”


    Go for the swimming, drinks, and service. They loved making sure we had anything we needed. Bars everywhere and fully stocked with almost anything. The pools were amazing, never full, and comfortable. The ocean access swimming was a little crowded, but great if you get there early. Leave for better food and entertainment. The only "local" food was at the buffet, and it was bland. The entertainment was pretty much just on the weekends, and it was never really advertised what was going on, but we didn't really ask either. As for the restaurants, they were pretty average. If you like salmon, then you will be happy.


    EVALUATION

    Round Indicators

    • november 11 2019
    • Couples

    barnettfamily05

    “Resort is lovely but buffet is terrible”


    The environment is great and relaxing but the buffet food is HORRIBLE! The restaurant food is quite good but they are only open for dinner so as long as you don't eat for breakfast and lunch then you'll be fine. The beach was great and the resort was kept very clean. Evening entertainment was a bit cheesy but still fun to watch. Everyone was very nice. Be aware that you do have to pay fit the internet ($45/week).that caught us off guard. It was nice because it was right by Xcaret so we could go play and then come back and rest or eat.


    EVALUATION

    Round Indicators

    • november 11 2019
    • Springfield, United States
    • Couples

    Tina R

    “Excellent stay”


    We always have an excellent stay at this resort. Although, this time the bugs seemed to be really bad. It might be the time of year we went but I think they need to spray for the ants around the pool in Royal club and in the restaurant. We had bugs on our table several times.


    EVALUATION

    Round Indicators

    • november 11 2019
    • Montreal, Canada
    • Couples

    BobTay

    “Relaxing week”


    We had another great time here (4th time) although we did miss not having my sister and brother-in-law. But good news we are returning next April with them. The staff here are very dedicated in making sure that your stay is enjoyable. From the First Club staff, Marycarman, Eva, Jose and Adrianne to Javier the bar tender. The restaurant staff were very friendly and courteous. Janet at the El Largo (seafood restaurant) was exceptional. Gerardo in the buffet along with Daniel were very good taking care of us too.


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