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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise , Lanzarote   España  


Places of Interest

8 mi Arrecife-Lanzarote

0 m Cala del Ancla Beach

4.5 km Costa Teguise

2.5 mi Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 2890 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

1313

Very good

34% Complete

998

Average

14% Complete

410

Poor

3% Complete

114

Very poor

1% Complete

55

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    Sandra H 07/15/2018 Family

    “Sandra & Andrew”

    This hotel is just beautiful, the reception area is so impressive when you walk in. We had a very quick check in. Got an absolutely lovely room on the 5th floor with amazing views of both the pool & sea , a bottle of champagne in our room. The food was good, but it does get repetitive after about 10 nights or so. We were there 16 nights. The animation team were great, always smiling & said hello & worked very hard at their job. My kids aged 8 an half loved going to the kids club ever day. They were mad about Fabio who worked in the kids club & mini disco. He had great time for all the children. All the staff were very friendly, but I did think they were under pressure sometimes. Saw the managers around alot and they came across as being really dedicated to their job. The only small negative I would have is I thought the pools were very deep even for my two 8 year olds. There was lifeguards there but I felt I had to watch them all the time in the water even though they are good swimmers. We did have a fantastic time at occidental playa, one our best holidays ever. We do plan on booking again for next year. Thanks occidental playa team for a brilliant holiday.
    Round Indicators
    SJJ30 07/15/2018

    “Relaxed Holiday”

    Stayed here recently for a week, was just as described, great food selection, very clean and tidy. Hotel is situated a lovely 30 minute walk along a promenade to costa Teguise. A very relaxing holiday! Rented out electric scooters one day, would definitely recommend renting these as a good bit of fun and a nice way to see a little more of the island. My only negative would be that the restaurant staff are so busy they don’t have the time for attentive customer service, had to ask for drinks at meal times. Would recommend to anyone though.
    Round Indicators
    malcolmcollar Ulverston, United Kingdom. 07/15/2018 Couples

    “Holiday”

    Our third visit to the hotel and we were looked after very well and hope to be back at Christmas. Rooms are very clean and beds are very comfortable. We had a lovely Sea View. Staff were always friendly and went out of their way to give us excellent service.
    Round Indicators
    FUBBNO1 Edinburgh, United Kingdom. 07/14/2018 Family

    “Another Good Hotel”

    Just back from 11 nights at this hotel and have no real complaints. Good mix of nationalities which helped create a very friendly atmosphere, even during the World Cup. Have used Barcelo hotels before and the food is always good, this is no exception. Staff friendly and helpful, rooms clean but could do with a bit of an update , location 20 min from airport, 5 min from Town by cab or a leisurely walk 25 / 30 min. Got the feeling the hotel is being sized up following the purchase , hopefully can get even better once the Barcelo stamp is made on this hotel. Overall vg and would return.

    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear customer, It is always good to receive such good feedback form our friends from United Kingdom. We are glad to see that you spend a very good holiday at the Occidental Lanzarote Playa and we thank you so much for taking the time to report your comments and to share your feedback with us and our readers. We are also extremely proud of our employee’s attitude which makes definitely a big difference when comparing a property with the other. We hope to see you soon back soon. Warmest regards from the sunny and friendly island of Lanzarote, Nancy Steinert Guest Experience Manager

    Round Indicators
    davo99123 St Helens, United Kingdom. 07/14/2018 Couples

    “Excellent Hotel”

    Just returned from a week at Occidental Lanzarote Playa and can't recommend it enough. Our room had what my wife descirbed as the most comfortable bed she's ever slept on and was well equiped and kept spotlessly clean. The pool area was also well maintained and supervised at all times by lifeguards. The restaurant had a varied menu at each mealtime with something for everyone and all food was cooked well and presented nicely. The main evening bar although busy at times was never too busy and never took more than a few minutes to get serverd. Entertainment each night was very good and during the day there are Tennis, Raquetball and Squash couts as well as the more normal poolside activities. What really sets the hotel apart though are the staff. Every staff member we met were always cheerful, ever helpful and really made us feel welcome and valued. I'd especially like to thank Nancy from Customer Experience for the unexpected bottle of Champagne on my wife's birthday, it very much helped make a special day that little bit more :-) All in all I'd have no hesitation in recommending this hotel and we're looking forward to our return. Steve

    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Customer, Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Occidental Lanzarote Playa. We are so glad to see that you have enjoyed our facilities as well as the friendliness of our employees. It is always a pleasure to receive such encouraging comments and this will be for us one more reason to continue working hard and improve the operation and facilities of the hotel day by day. Warmest regards from Lanzarote. Nancy Steinert Guest Experience Manager

    EVALUATION

    Round Indicators

    • july 15 2018
    • Family

    Sandra H

    “Sandra & Andrew”


    This hotel is just beautiful, the reception area is so impressive when you walk in. We had a very quick check in. Got an absolutely lovely room on the 5th floor with amazing views of both the pool & sea , a bottle of champagne in our room. The food was good, but it does get repetitive after about 10 nights or so. We were there 16 nights. The animation team were great, always smiling & said hello & worked very hard at their job. My kids aged 8 an half loved going to the kids club ever day. They were mad about Fabio who worked in the kids club & mini disco. He had great time for all the children. All the staff were very friendly, but I did think they were under pressure sometimes. Saw the managers around alot and they came across as being really dedicated to their job. The only small negative I would have is I thought the pools were very deep even for my two 8 year olds. There was lifeguards there but I felt I had to watch them all the time in the water even though they are good swimmers. We did have a fantastic time at occidental playa, one our best holidays ever. We do plan on booking again for next year. Thanks occidental playa team for a brilliant holiday.


    EVALUATION

    Round Indicators

    • july 15 2018

    SJJ30

    “Relaxed Holiday”


    Stayed here recently for a week, was just as described, great food selection, very clean and tidy. Hotel is situated a lovely 30 minute walk along a promenade to costa Teguise. A very relaxing holiday! Rented out electric scooters one day, would definitely recommend renting these as a good bit of fun and a nice way to see a little more of the island. My only negative would be that the restaurant staff are so busy they don’t have the time for attentive customer service, had to ask for drinks at meal times. Would recommend to anyone though.


    EVALUATION

    Round Indicators

    • july 15 2018
    • Ulverston, United Kingdom
    • Couples

    malcolmcollar

    “Holiday”


    Our third visit to the hotel and we were looked after very well and hope to be back at Christmas. Rooms are very clean and beds are very comfortable. We had a lovely Sea View. Staff were always friendly and went out of their way to give us excellent service.


    EVALUATION

    Round Indicators

    • july 14 2018
    • Edinburgh, United Kingdom
    • Family

    FUBBNO1

    “Another Good Hotel”


    Just back from 11 nights at this hotel and have no real complaints. Good mix of nationalities which helped create a very friendly atmosphere, even during the World Cup. Have used Barcelo hotels before and the food is always good, this is no exception. Staff friendly and helpful, rooms clean but could do with a bit of an update , location 20 min from airport, 5 min from Town by cab or a leisurely walk 25 / 30 min. Got the feeling the hotel is being sized up following the purchase , hopefully can get even better once the Barcelo stamp is made on this hotel. Overall vg and would return.


    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear customer, It is always good to receive such good feedback form our friends from United Kingdom. We are glad to see that you spend a very good holiday at the Occidental Lanzarote Playa and we thank you so much for taking the time to report your comments and to share your feedback with us and our readers. We are also extremely proud of our employee’s attitude which makes definitely a big difference when comparing a property with the other. We hope to see you soon back soon. Warmest regards from the sunny and friendly island of Lanzarote, Nancy Steinert Guest Experience Manager

    EVALUATION

    Round Indicators

    • july 14 2018
    • St Helens, United Kingdom
    • Couples

    davo99123

    “Excellent Hotel”


    Just returned from a week at Occidental Lanzarote Playa and can't recommend it enough. Our room had what my wife descirbed as the most comfortable bed she's ever slept on and was well equiped and kept spotlessly clean. The pool area was also well maintained and supervised at all times by lifeguards. The restaurant had a varied menu at each mealtime with something for everyone and all food was cooked well and presented nicely. The main evening bar although busy at times was never too busy and never took more than a few minutes to get serverd. Entertainment each night was very good and during the day there are Tennis, Raquetball and Squash couts as well as the more normal poolside activities. What really sets the hotel apart though are the staff. Every staff member we met were always cheerful, ever helpful and really made us feel welcome and valued. I'd especially like to thank Nancy from Customer Experience for the unexpected bottle of Champagne on my wife's birthday, it very much helped make a special day that little bit more :-) All in all I'd have no hesitation in recommending this hotel and we're looking forward to our return. Steve


    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Customer, Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Occidental Lanzarote Playa. We are so glad to see that you have enjoyed our facilities as well as the friendliness of our employees. It is always a pleasure to receive such encouraging comments and this will be for us one more reason to continue working hard and improve the operation and facilities of the hotel day by day. Warmest regards from Lanzarote. Nancy Steinert Guest Experience Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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