Interiores del hotel Occidental Lanzarote Playa
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Map and location

Avda. del Mar S/N   35508 Costa Teguise , Lanzarote   España  


Places of Interest

8 mi Arrecife-Lanzarote

0 m Cala del Ancla Beach

4.5 km Costa Teguise

2.5 mi Costa Teguise Golf Club

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 3493 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

45% Complete

1588

Very good

34% Complete

1199

Average

14% Complete

503

Poor

3% Complete

138

Very poor

1% Complete

65

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    Round Indicators
    westmorland Cumbria, United Kingdom. 12/15/2018 Couples

    “Pleasant stay”

    There are many positive things about this hotel....but also some negative The main reception area is very impressive, but open to the bar below and very noisy when the evening entertainment is in on. There isn't anywhere to sit quietly in the evening. Our room was spacious and clean, an excellent shower and a very comfortable large king size bed, however the lighting was bad....there was only one ceiling light which was positioned above the head of the bed which made watching the television from the bed difficult as it shone right across the middle of the screen. The cube bedside tables were odd to say the least. We had requested a quiet room but unfortunately the music from the evening entertainment 3 floors below was very disturbing. We did have a partial sea view and a view of an abandoned building site...the hotels recycling area was below and we were treated to the noise of bottles crashing in the bins around 10.15 every night. Food was ok, soups salads and desserts were good but the main courses left a lot to be desired ...very fatty unappetising meat, tinned vegetables all of which were never hot. We were bombarded by loud music every meal. Why it has to be so loud that you cant talk to each other I dont know. We had a car for the week so we were out of the hotel most of the day so cant comment on day time activites apart from the fact the intrusive music was still evident around the pool when we did visit.
    Round Indicators
    970lee Bath, United Kingdom. 12/14/2018 Couples

    “An excellent place to holiday”

    We have been going to this hotel for over 20 years, as have many other guests. It is faultless; good food, excellent service, friendly staff and an excellent location for a walk or a jog. It has great facilities and seems to get better every year
    Round Indicators
    Forres_Roadrunner Inverness, United Kingdom. 12/14/2018 Couples

    “Absolutely relaxed stay”

    We have only just discovered Spainish Islands in the last three years since retirement. We have now had quite a few trips with our stay at the Playa an absolute delight. We were on half board and the options at breakfast and dinner were superb - you do not need a mid day meal. We love fish , vegetables, salads, fresh fruit, and these were provided in abundance. We do not normally spend time in outside hotel pools but on this occasion we were swimming every day for the full 11 day stay. As many people know the staff are very humble, courteous and very hard working from the cleaners to waiting staff to entertainers and exercise cheer leaders to reception or guest relations. We absolutely loved our stay and will be back next December.
    Round Indicators
    Travel52553690711 Southampton, United Kingdom. 12/12/2018 Couples

    “A restful week”

    We were impressed by the level of service at this hotel. There was a variety of good food but not too fancy, and the staff were welcoming and very helpful. Room service was above average. Hotel reception staff were efficient and considerate.

    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear customer, Thank you for your review about your holidays here at Occidental Lanzarote Playa. We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at your second home, Occidental Lanzarote Playa! Kind regards, Nancy Steinert Guest Experience Manager

    Round Indicators
    janicepollock Belfast, United Kingdom. 12/11/2018 Friends getaway

    “Weekend break for marathon”

    Hotel clean and well laid out. Hotel had friendly staff. Lovely pool area, however far too many sun beds therefore little or no space between them. Bottled water would be practical instead of flimsy plastic tumblers. More premium brands of alcohol would be an advantage. Good selection of food for all meals although the marathon runners were at a disadvantage on the marathon day. It would have been good to have been able to use the crazy golf in the sister hotel across the road, we were told two different things by each hotel. Would stay again though.

    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear janicepollock, Thank you very much for sharing your comments about your stay in our hotel. We are happy to read that on the overall you enjoyed our service and hotel. We pay attention to the issues you mention that help us to improve day by day. We hope to see you back soon in the Occidental Lanzarote Playa! Best regards, Nancy Steinert Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 15 2018
    • Cumbria, United Kingdom
    • Couples

    westmorland

    “Pleasant stay”


    There are many positive things about this hotel....but also some negative The main reception area is very impressive, but open to the bar below and very noisy when the evening entertainment is in on. There isn't anywhere to sit quietly in the evening. Our room was spacious and clean, an excellent shower and a very comfortable large king size bed, however the lighting was bad....there was only one ceiling light which was positioned above the head of the bed which made watching the television from the bed difficult as it shone right across the middle of the screen. The cube bedside tables were odd to say the least. We had requested a quiet room but unfortunately the music from the evening entertainment 3 floors below was very disturbing. We did have a partial sea view and a view of an abandoned building site...the hotels recycling area was below and we were treated to the noise of bottles crashing in the bins around 10.15 every night. Food was ok, soups salads and desserts were good but the main courses left a lot to be desired ...very fatty unappetising meat, tinned vegetables all of which were never hot. We were bombarded by loud music every meal. Why it has to be so loud that you cant talk to each other I dont know. We had a car for the week so we were out of the hotel most of the day so cant comment on day time activites apart from the fact the intrusive music was still evident around the pool when we did visit.


    EVALUATION

    Round Indicators

    • december 14 2018
    • Bath, United Kingdom
    • Couples

    970lee

    “An excellent place to holiday”


    We have been going to this hotel for over 20 years, as have many other guests. It is faultless; good food, excellent service, friendly staff and an excellent location for a walk or a jog. It has great facilities and seems to get better every year


    EVALUATION

    Round Indicators

    • december 14 2018
    • Inverness, United Kingdom
    • Couples

    Forres_Roadrunner

    “Absolutely relaxed stay”


    We have only just discovered Spainish Islands in the last three years since retirement. We have now had quite a few trips with our stay at the Playa an absolute delight. We were on half board and the options at breakfast and dinner were superb - you do not need a mid day meal. We love fish , vegetables, salads, fresh fruit, and these were provided in abundance. We do not normally spend time in outside hotel pools but on this occasion we were swimming every day for the full 11 day stay. As many people know the staff are very humble, courteous and very hard working from the cleaners to waiting staff to entertainers and exercise cheer leaders to reception or guest relations. We absolutely loved our stay and will be back next December.


    EVALUATION

    Round Indicators

    • december 12 2018
    • Southampton, United Kingdom
    • Couples

    Travel52553690711

    “A restful week”


    We were impressed by the level of service at this hotel. There was a variety of good food but not too fancy, and the staff were welcoming and very helpful. Room service was above average. Hotel reception staff were efficient and considerate.


    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear customer, Thank you for your review about your holidays here at Occidental Lanzarote Playa. We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at your second home, Occidental Lanzarote Playa! Kind regards, Nancy Steinert Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 11 2018
    • Belfast, United Kingdom
    • Friends getaway

    janicepollock

    “Weekend break for marathon”


    Hotel clean and well laid out. Hotel had friendly staff. Lovely pool area, however far too many sun beds therefore little or no space between them. Bottled water would be practical instead of flimsy plastic tumblers. More premium brands of alcohol would be an advantage. Good selection of food for all meals although the marathon runners were at a disadvantage on the marathon day. It would have been good to have been able to use the crazy golf in the sister hotel across the road, we were told two different things by each hotel. Would stay again though.


    lanzaroteplayaguest, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear janicepollock, Thank you very much for sharing your comments about your stay in our hotel. We are happy to read that on the overall you enjoyed our service and hotel. We pay attention to the issues you mention that help us to improve day by day. We hope to see you back soon in the Occidental Lanzarote Playa! Best regards, Nancy Steinert Guest Experience Manager

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