Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

Barceló Santa Cruz Contemporáneo Hotel Events
;
map

Map and location

Rambla de Santa Cruz 116   38001 Santa Cruz de Tenerife , Islas Canarias   España  


Places of Interest

9.5 miles Tenerife–North Airport

4.4 miles Playa de las Teresitas

5.3 miles Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1681 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

34% Complete

578

Very good

36% Complete

614

Average

17% Complete

301

Poor

7% Complete

127

Very poor

3% Complete

62

Filter by

Sort by

    Round Indicators
    taylif884131 02/14/2020

    “One night stay”

    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .
    Round Indicators
    bgislo810120 02/11/2020 Couples

    “Good Hotel in Santa Cruz de Tenerife”

    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice
    Round Indicators
    Mario S Naples. 02/06/2020

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”

    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!

    OccidentalSantaCruz, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    Round Indicators
    rolandotravel Stockholm, Sweden. 01/13/2020 Friends getaway

    “Great new-year stay”

    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.

    JoseLuisS1746, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    Round Indicators
    robinandrachel Province of Alicante, Spain. 12/28/2019 Couples

    “Business not pleasure”

    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.

    JoseLuisS1746, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

    EVALUATION

    Round Indicators

    • february 14 2020

    taylif884131

    “One night stay”


    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .


    EVALUATION

    Round Indicators

    • february 11 2020
    • Couples

    bgislo810120

    “Good Hotel in Santa Cruz de Tenerife”


    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice


    EVALUATION

    Round Indicators

    • february 6 2020
    • Naples

    Mario S

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”


    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!


    OccidentalSantaCruz, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    EVALUATION

    Round Indicators

    • january 13 2020
    • Stockholm, Sweden
    • Friends getaway

    rolandotravel

    “Great new-year stay”


    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.


    JoseLuisS1746, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    EVALUATION

    Round Indicators

    • december 28 2019
    • Province of Alicante, Spain
    • Couples

    robinandrachel

    “Business not pleasure”


    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.


    JoseLuisS1746, Guest Relations Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Hungria

    Select Hungria

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHT

    (Optional dates)

    0 nights Selected
    1 night Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    For more information