Barceló Hotel Interiors  Castellana Norte
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Occidental Castellana Norte

Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 962 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

52% Complete

509

Very good

37% Complete

357

Average

7% Complete

74

Poor

1% Complete

15

Very poor

0% Complete

7

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    Round Indicators
    J M Helsinki, Finland. 07/16/2018 Business

    “Ok hotel with good value for money”

    Hotel is fairly new and in very good condition throughout. Basic restaurant downstairs however again with good value for money. Rooms are the best part and probably could be assessed even as 4 stars as there's nothing really wrong or missing from them.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for making our Occidental Castellana Norte your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    Round Indicators
    Rebecca S Swansea, United Kingdom. 07/15/2018 Friends getaway

    “Great hotel!”

    I have just returned from Madrid today, having stayed here for 4 nights to go to Mad Cool festival. The staff are friendly and helpful, the rooms are a great size (bathroom too) and the beds are enormous! It does take a little while to get served in the bar but I was only there twice as I was either out in Madrid or at the festival most of the time. The hotel is in a quiet residential area and the Metro stop is about 8 mins walk away. It takes about 30 mins to get to the city centre, with one stop. The breakfast is varied with lots of tasty things, lovely orange juice and nice coffee. I thought it was a really great idea to credit you with 5 euros if you don’t have your room cleaned - they took this off the bill when I checked out. All in all a lovely hotel which suited our needs perfectly.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear Rebecca, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are delighted to see that you enjoyed our buffet breakfast and also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló

    Round Indicators
    alastairmasson 05/29/2018 Business

    “Good service, comfortable bed and great breakfast”

    I had two nights at this hotel and would go back. The staff are friendly and helpful. The rooms are very clear and comfortable. The breakfast is good (including coffee). There's not much else around, but the hotel is within 5 minutes of two metro stations to take you into Madrid. It's also only 20 minutes from the airport by taxi (about €25-30).

    Félix L, General Manager at Occidental Castellana Norte, responded to this review
     Dear Mr. Masson, We appreciate your review after your last stay at Occidental Castellana Norte. Thank your for the nice comments about the facilities and the service offered by the team. We are happy to know that room was clean and confortable, and that you enjoyed the breakfast buffet. As written, the hotel is located near the airport and well connected to downtown by metro or bus. We will be very greatful to welcome you back during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    Round Indicators
    Pranav M 05/26/2018 Couples

    “Cozy Hotel, but far away from city !!!”

    We had a couple trip to Spain in April 2018. Here is the review for the hotel and general feedback for people travelling to Spain. a. Pros: i. Bus stop right in front of hotel. ii. Metro station at 10 mins walk. iii. Neat and clean rooms & courteous staff. iv. A multiplex nearby for movie buffs and couple of places to eat. b. Cons: i. Very far off from city. It takes 45 mins by Metro (you have to change 2 metro to reach Sol, the city centre) and 1 hour by bus. ii. No hot water and no provision for tea. Indians like us need tea in mornings . iii. Breakfast buffet spread was not that great as compared to all the hotels where we stayed earlier. In general few tips for travelers: 1. Please carry a print out of all sightseeing vouchers, OR take a print out from Hotel. We faced lot of problem in Seville in taking a print out of our sightseeing voucher, without which we were not allowed to board the hop on hop off bus. E-voucher will not do. 2. Take a local sim card OR activate your number for ISD calls/data both. You will need data to use GPS and call to sync up with your drivers at airports/stations. 3. Europe is best explored on foot. Make sure you have a day extra to explore the city on foot (or Segway, bicycle) 4. Drink (and carry home) Sangria. It is made from local wine in Spain and is out of the world  5. Ask your travel agents to arrange a pass/entry vouchers before hand for all famous places in Spain (you plan to visit). It is very difficult to get pass on same day as its very touristy place and crowded. People will overcharge for the pass and also possible you might not get one. Spain is very strict in number of entries they allow in a tourist location. 6. Metro and Buses have a flat rate system. You can get down at next stop or last stop you pay the same price. 7. No bargaining in market while shopping. Spanish do not bargain and do not entertain bargaining. 8. Spain has continuous holidays on 31st April (bank holiday), 1st may (Labour day) and 2nd May (Independence day in Madrid). Have a great trip !!!

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for the detailed review. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We look forward to having the opportunity to serve you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    Round Indicators
    joesol 05/21/2018 Family

    “Excellent and warm stay”

    The rooms were clean and good. The best part is the staff. All are very warm and welcoming from the reception to the restaurant. They were very helpful. Marta was very sweet and the older lady at the restaurant. Don't remember her name.excellent service from all the staff. Highly recommended.

    Félix L, General Manager at Occidental Castellana Norte, responded to this review
     Dear guest, It is a pleasure to read that your last stay at Occidental Castellana Norte was satisfactory. Thank you for your kind words regarding our facilities, but especially for your comments about the excellent service offered by the team. It is a great source of motivation, and the named employees will be very happy. We will be happy to welcome you back for your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    EVALUATION

    Round Indicators

    • july 16 2018
    • Helsinki, Finland
    • Business

    J M

    “Ok hotel with good value for money”


    Hotel is fairly new and in very good condition throughout. Basic restaurant downstairs however again with good value for money. Rooms are the best part and probably could be assessed even as 4 stars as there's nothing really wrong or missing from them.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for making our Occidental Castellana Norte your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • july 15 2018
    • Swansea, United Kingdom
    • Friends getaway

    Rebecca S

    “Great hotel!”


    I have just returned from Madrid today, having stayed here for 4 nights to go to Mad Cool festival. The staff are friendly and helpful, the rooms are a great size (bathroom too) and the beds are enormous! It does take a little while to get served in the bar but I was only there twice as I was either out in Madrid or at the festival most of the time. The hotel is in a quiet residential area and the Metro stop is about 8 mins walk away. It takes about 30 mins to get to the city centre, with one stop. The breakfast is varied with lots of tasty things, lovely orange juice and nice coffee. I thought it was a really great idea to credit you with 5 euros if you don’t have your room cleaned - they took this off the bill when I checked out. All in all a lovely hotel which suited our needs perfectly.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear Rebecca, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are delighted to see that you enjoyed our buffet breakfast and also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 29 2018
    • Business

    alastairmasson

    “Good service, comfortable bed and great breakfast”


    I had two nights at this hotel and would go back. The staff are friendly and helpful. The rooms are very clear and comfortable. The breakfast is good (including coffee). There's not much else around, but the hotel is within 5 minutes of two metro stations to take you into Madrid. It's also only 20 minutes from the airport by taxi (about €25-30).


    Félix L, General Manager at Occidental Castellana Norte, responded to this review
    Dear Mr. Masson, We appreciate your review after your last stay at Occidental Castellana Norte. Thank your for the nice comments about the facilities and the service offered by the team. We are happy to know that room was clean and confortable, and that you enjoyed the breakfast buffet. As written, the hotel is located near the airport and well connected to downtown by metro or bus. We will be very greatful to welcome you back during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 26 2018
    • Couples

    Pranav M

    “Cozy Hotel, but far away from city !!!”


    We had a couple trip to Spain in April 2018. Here is the review for the hotel and general feedback for people travelling to Spain. a. Pros: i. Bus stop right in front of hotel. ii. Metro station at 10 mins walk. iii. Neat and clean rooms & courteous staff. iv. A multiplex nearby for movie buffs and couple of places to eat. b. Cons: i. Very far off from city. It takes 45 mins by Metro (you have to change 2 metro to reach Sol, the city centre) and 1 hour by bus. ii. No hot water and no provision for tea. Indians like us need tea in mornings . iii. Breakfast buffet spread was not that great as compared to all the hotels where we stayed earlier. In general few tips for travelers: 1. Please carry a print out of all sightseeing vouchers, OR take a print out from Hotel. We faced lot of problem in Seville in taking a print out of our sightseeing voucher, without which we were not allowed to board the hop on hop off bus. E-voucher will not do. 2. Take a local sim card OR activate your number for ISD calls/data both. You will need data to use GPS and call to sync up with your drivers at airports/stations. 3. Europe is best explored on foot. Make sure you have a day extra to explore the city on foot (or Segway, bicycle) 4. Drink (and carry home) Sangria. It is made from local wine in Spain and is out of the world  5. Ask your travel agents to arrange a pass/entry vouchers before hand for all famous places in Spain (you plan to visit). It is very difficult to get pass on same day as its very touristy place and crowded. People will overcharge for the pass and also possible you might not get one. Spain is very strict in number of entries they allow in a tourist location. 6. Metro and Buses have a flat rate system. You can get down at next stop or last stop you pay the same price. 7. No bargaining in market while shopping. Spanish do not bargain and do not entertain bargaining. 8. Spain has continuous holidays on 31st April (bank holiday), 1st may (Labour day) and 2nd May (Independence day in Madrid). Have a great trip !!!


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for the detailed review. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We look forward to having the opportunity to serve you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 21 2018
    • Family

    joesol

    “Excellent and warm stay”


    The rooms were clean and good. The best part is the staff. All are very warm and welcoming from the reception to the restaurant. They were very helpful. Marta was very sweet and the older lady at the restaurant. Don't remember her name.excellent service from all the staff. Highly recommended.


    Félix L, General Manager at Occidental Castellana Norte, responded to this review
    Dear guest, It is a pleasure to read that your last stay at Occidental Castellana Norte was satisfactory. Thank you for your kind words regarding our facilities, but especially for your comments about the excellent service offered by the team. It is a great source of motivation, and the named employees will be very happy. We will be happy to welcome you back for your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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