Barceló Hotel Interiors  Castellana Norte
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Occidental Castellana Norte

Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 941 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

52% Complete

497

Very good

37% Complete

350

Average

7% Complete

72

Poor

1% Complete

15

Very poor

0% Complete

7

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    Round Indicators
    alastairmasson 05/29/2018 Business

    “Good service, comfortable bed and great breakfast”

    I had two nights at this hotel and would go back. The staff are friendly and helpful. The rooms are very clear and comfortable. The breakfast is good (including coffee). There's not much else around, but the hotel is within 5 minutes of two metro stations to take you into Madrid. It's also only 20 minutes from the airport by taxi (about €25-30).

    Félix L, General Manager at Occidental Castellana Norte, responded to this review
     Dear Mr. Masson, We appreciate your review after your last stay at Occidental Castellana Norte. Thank your for the nice comments about the facilities and the service offered by the team. We are happy to know that room was clean and confortable, and that you enjoyed the breakfast buffet. As written, the hotel is located near the airport and well connected to downtown by metro or bus. We will be very greatful to welcome you back during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    Round Indicators
    Pranav M 05/26/2018 Couples

    “Cozy Hotel, but far away from city !!!”

    We had a couple trip to Spain in April 2018. Here is the review for the hotel and general feedback for people travelling to Spain. a. Pros: i. Bus stop right in front of hotel. ii. Metro station at 10 mins walk. iii. Neat and clean rooms & courteous staff. iv. A multiplex nearby for movie buffs and couple of places to eat. b. Cons: i. Very far off from city. It takes 45 mins by Metro (you have to change 2 metro to reach Sol, the city centre) and 1 hour by bus. ii. No hot water and no provision for tea. Indians like us need tea in mornings . iii. Breakfast buffet spread was not that great as compared to all the hotels where we stayed earlier. In general few tips for travelers: 1. Please carry a print out of all sightseeing vouchers, OR take a print out from Hotel. We faced lot of problem in Seville in taking a print out of our sightseeing voucher, without which we were not allowed to board the hop on hop off bus. E-voucher will not do. 2. Take a local sim card OR activate your number for ISD calls/data both. You will need data to use GPS and call to sync up with your drivers at airports/stations. 3. Europe is best explored on foot. Make sure you have a day extra to explore the city on foot (or Segway, bicycle) 4. Drink (and carry home) Sangria. It is made from local wine in Spain and is out of the world  5. Ask your travel agents to arrange a pass/entry vouchers before hand for all famous places in Spain (you plan to visit). It is very difficult to get pass on same day as its very touristy place and crowded. People will overcharge for the pass and also possible you might not get one. Spain is very strict in number of entries they allow in a tourist location. 6. Metro and Buses have a flat rate system. You can get down at next stop or last stop you pay the same price. 7. No bargaining in market while shopping. Spanish do not bargain and do not entertain bargaining. 8. Spain has continuous holidays on 31st April (bank holiday), 1st may (Labour day) and 2nd May (Independence day in Madrid). Have a great trip !!!

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for the detailed review. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We look forward to having the opportunity to serve you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    Round Indicators
    joesol 05/21/2018 Family

    “Excellent and warm stay”

    The rooms were clean and good. The best part is the staff. All are very warm and welcoming from the reception to the restaurant. They were very helpful. Marta was very sweet and the older lady at the restaurant. Don't remember her name.excellent service from all the staff. Highly recommended.

    Félix L, General Manager at Occidental Castellana Norte, responded to this review
     Dear guest, It is a pleasure to read that your last stay at Occidental Castellana Norte was satisfactory. Thank you for your kind words regarding our facilities, but especially for your comments about the excellent service offered by the team. It is a great source of motivation, and the named employees will be very happy. We will be happy to welcome you back for your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    Round Indicators
    dajwal in. 05/12/2018 Couples

    “On tour in Spain”

    Staff friendly helpful. Clean spacious comfortable. Breakfast buffet large variety and excellent. We were on a tour hotel pre arranged I couldn't have done better Rooms are modern. Wifi maybe a bit slow in room

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for the nice review you shared following your recent visit to our Occidental hotel. We are glad to see that you have enjoyed our varied breakfast buffet, as well as our comfortable bedrooms and our friendly staff has managed to do your stay more enjoyable. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    Round Indicators
    Casusanima Ghent, Belgium. 04/16/2018 Business

    “Great hotel, especially price/quality”

    Nice hotel, the rooms are clean and spacious, with new bedding. The breakfast was great (lots of options), the dinner was a really good deal (for 19 euros salad/soup/a drink/and a main course, dont expect haute cuisine but more home style food). A bit out of the city center, but for me a good location. Overall i would recommend warmly.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for staying with us, for your detailed review. We are always delighted to read such lovely words about our different restaurant options we provide to our guests As you had such a lovely stay, we are looking forward to welcome you back in our hotel soon. Warm regards, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 29 2018
    • Business

    alastairmasson

    “Good service, comfortable bed and great breakfast”


    I had two nights at this hotel and would go back. The staff are friendly and helpful. The rooms are very clear and comfortable. The breakfast is good (including coffee). There's not much else around, but the hotel is within 5 minutes of two metro stations to take you into Madrid. It's also only 20 minutes from the airport by taxi (about €25-30).


    Félix L, General Manager at Occidental Castellana Norte, responded to this review
    Dear Mr. Masson, We appreciate your review after your last stay at Occidental Castellana Norte. Thank your for the nice comments about the facilities and the service offered by the team. We are happy to know that room was clean and confortable, and that you enjoyed the breakfast buffet. As written, the hotel is located near the airport and well connected to downtown by metro or bus. We will be very greatful to welcome you back during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 26 2018
    • Couples

    Pranav M

    “Cozy Hotel, but far away from city !!!”


    We had a couple trip to Spain in April 2018. Here is the review for the hotel and general feedback for people travelling to Spain. a. Pros: i. Bus stop right in front of hotel. ii. Metro station at 10 mins walk. iii. Neat and clean rooms & courteous staff. iv. A multiplex nearby for movie buffs and couple of places to eat. b. Cons: i. Very far off from city. It takes 45 mins by Metro (you have to change 2 metro to reach Sol, the city centre) and 1 hour by bus. ii. No hot water and no provision for tea. Indians like us need tea in mornings . iii. Breakfast buffet spread was not that great as compared to all the hotels where we stayed earlier. In general few tips for travelers: 1. Please carry a print out of all sightseeing vouchers, OR take a print out from Hotel. We faced lot of problem in Seville in taking a print out of our sightseeing voucher, without which we were not allowed to board the hop on hop off bus. E-voucher will not do. 2. Take a local sim card OR activate your number for ISD calls/data both. You will need data to use GPS and call to sync up with your drivers at airports/stations. 3. Europe is best explored on foot. Make sure you have a day extra to explore the city on foot (or Segway, bicycle) 4. Drink (and carry home) Sangria. It is made from local wine in Spain and is out of the world  5. Ask your travel agents to arrange a pass/entry vouchers before hand for all famous places in Spain (you plan to visit). It is very difficult to get pass on same day as its very touristy place and crowded. People will overcharge for the pass and also possible you might not get one. Spain is very strict in number of entries they allow in a tourist location. 6. Metro and Buses have a flat rate system. You can get down at next stop or last stop you pay the same price. 7. No bargaining in market while shopping. Spanish do not bargain and do not entertain bargaining. 8. Spain has continuous holidays on 31st April (bank holiday), 1st may (Labour day) and 2nd May (Independence day in Madrid). Have a great trip !!!


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for the detailed review. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We look forward to having the opportunity to serve you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 21 2018
    • Family

    joesol

    “Excellent and warm stay”


    The rooms were clean and good. The best part is the staff. All are very warm and welcoming from the reception to the restaurant. They were very helpful. Marta was very sweet and the older lady at the restaurant. Don't remember her name.excellent service from all the staff. Highly recommended.


    Félix L, General Manager at Occidental Castellana Norte, responded to this review
    Dear guest, It is a pleasure to read that your last stay at Occidental Castellana Norte was satisfactory. Thank you for your kind words regarding our facilities, but especially for your comments about the excellent service offered by the team. It is a great source of motivation, and the named employees will be very happy. We will be happy to welcome you back for your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    EVALUATION

    Round Indicators

    • may 12 2018
    • in
    • Couples

    dajwal

    “On tour in Spain”


    Staff friendly helpful. Clean spacious comfortable. Breakfast buffet large variety and excellent. We were on a tour hotel pre arranged I couldn't have done better Rooms are modern. Wifi maybe a bit slow in room


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for the nice review you shared following your recent visit to our Occidental hotel. We are glad to see that you have enjoyed our varied breakfast buffet, as well as our comfortable bedrooms and our friendly staff has managed to do your stay more enjoyable. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • april 16 2018
    • Ghent, Belgium
    • Business

    Casusanima

    “Great hotel, especially price/quality”


    Nice hotel, the rooms are clean and spacious, with new bedding. The breakfast was great (lots of options), the dinner was a really good deal (for 19 euros salad/soup/a drink/and a main course, dont expect haute cuisine but more home style food). A bit out of the city center, but for me a good location. Overall i would recommend warmly.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for staying with us, for your detailed review. We are always delighted to read such lovely words about our different restaurant options we provide to our guests As you had such a lovely stay, we are looking forward to welcome you back in our hotel soon. Warm regards, Félix López Pérez General Manager #myBarceló

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

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