Interiores del hotel Occidental Hotel El Embajador
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Map and location

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Points of Interest

20 mi Las Américas International Airport

11 miles El Higuero International Airport

2 miles Downtown Center

4 mi Zona Colonial in Santo Domingo

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 195 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

78% Complete

153

Very good

13% Complete

26

Average

4% Complete

8

Poor

1% Complete

3

Very poor

2% Complete

5

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    Round Indicators
    Danilo D Oakville, Canada. 12/17/2018 Business

    “Short stay, great experience”

    All good, but Gym must be improved - very disappointing. Rooms are very good, and breakfast is very complete. Second time I have stayed at this facility, both have seen very good experiences. Highly recommended
    Round Indicators
    luis m Cancun, Mexico. 12/10/2018 Business

    “very confortable, nice pool and beautifull gardens and with ocean view”

    The rooms are all refurnished and moore than nice, big bath tub, nice bed and pillows and a quite place to eather relax, work or just watch the big TV also you can acces this divice with bluetooth and wifi works perfect, also minibar with all drinks you might need or want.

    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
     Dear Mr. Luis M, Thank you very much for your evaluation, it has been an honor to offer you our services. We are happy to know that you appreciated our rooms and amenities and the service we gave you. We remain at your disposal for any additional information you may need, Best Regards Anais G. Peron Guest Experience Manager

    Round Indicators
    Climber784331 12/10/2018 Family

    “Family vacation”

    Hotel embajador has the Perfect location, delicious breakfast , nicely renovated rooms , great customer service , lovely trees and garden . It’s perfect for family vacation and it even has a kids playground , spa and hair salon

    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
     Dear Climber784331 What a pleasure to read your comment,we love knowing that we were able to exceed your expectations. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    Round Indicators
    FarAway39898138717 Ridgefield Park, New Jersey. 12/05/2018 Family

    “Destiny’s review”

    I loved the service. I loved the food and drinks. I I also loved the views. I loved the poor. The workers were friendly. The room was beautiful and was very spacious. I enhiyed The breakfast. The service in the breakfast was great.

    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
     Dear FarAway39898138717 What a pleasure to read your comment, We love knowing that we were able to exceed your expectations. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    Round Indicators
    GrandTour66337844171 New York City, New York. 12/04/2018 Couples

    “Bliss”

    I had my wedding at this hotel Everyone was splendid everything was more beautiful than I expected. The staff provided top of the line elite service. It was one of the best hotels overall I've been to. I am a very picky person and I was very pleased.

    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
     Dear GrandTour66337844171, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway, and that this review is so detailed and positive. It is a privilege and an honor to have had the opportunity to serve you, especially in a special day as your weeding. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 17 2018
    • Oakville, Canada
    • Business

    Danilo D

    “Short stay, great experience”


    All good, but Gym must be improved - very disappointing. Rooms are very good, and breakfast is very complete. Second time I have stayed at this facility, both have seen very good experiences. Highly recommended


    EVALUATION

    Round Indicators

    • december 10 2018
    • Cancun, Mexico
    • Business

    luis m

    “very confortable, nice pool and beautifull gardens and with ocean view”


    The rooms are all refurnished and moore than nice, big bath tub, nice bed and pillows and a quite place to eather relax, work or just watch the big TV also you can acces this divice with bluetooth and wifi works perfect, also minibar with all drinks you might need or want.


    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
    Dear Mr. Luis M, Thank you very much for your evaluation, it has been an honor to offer you our services. We are happy to know that you appreciated our rooms and amenities and the service we gave you. We remain at your disposal for any additional information you may need, Best Regards Anais G. Peron Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 10 2018
    • Family

    Climber784331

    “Family vacation”


    Hotel embajador has the Perfect location, delicious breakfast , nicely renovated rooms , great customer service , lovely trees and garden . It’s perfect for family vacation and it even has a kids playground , spa and hair salon


    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
    Dear Climber784331 What a pleasure to read your comment,we love knowing that we were able to exceed your expectations. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 5 2018
    • Ridgefield Park, New Jersey
    • Family

    FarAway39898138717

    “Destiny’s review”


    I loved the service. I loved the food and drinks. I I also loved the views. I loved the poor. The workers were friendly. The room was beautiful and was very spacious. I enhiyed The breakfast. The service in the breakfast was great.


    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
    Dear FarAway39898138717 What a pleasure to read your comment, We love knowing that we were able to exceed your expectations. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 4 2018
    • New York City, New York
    • Couples

    GrandTour66337844171

    “Bliss”


    I had my wedding at this hotel Everyone was splendid everything was more beautiful than I expected. The staff provided top of the line elite service. It was one of the best hotels overall I've been to. I am a very picky person and I was very pleased.


    Anais P, Guest Experience Manager at El Embajador, A Royal Hideaway Hotel, responded to this review
    Dear GrandTour66337844171, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway, and that this review is so detailed and positive. It is a privilege and an honor to have had the opportunity to serve you, especially in a special day as your weeding. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

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