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Barceló Hotel Pool  Royal Hideaway Playacar Resort
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Map and location

Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Points of Interest

37.5 mi Cancún International Airport 

10 min. Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 6407 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

73% Complete

4685

Very good

16% Complete

1075

Average

5% Complete

371

Poor

2% Complete

169

Very poor

1% Complete

107

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    Round Indicators
    DaryleandAlyssa 10/13/2019 Couples

    “It really doesn't get much better than this.”

    Thank you Jonathan, Carlos, Patsy (day time entertainment), Alberto and Javier (poolside servers), Alex (dinner server), Cristian (The Grill manager) and Rosa (our housekeeper). These are only a few of the many workers at the Hideaway that make us keep coming back. I would also like to thank the Poolside bartenders for always making my special drink for me perfectly. We will be back in January and look forward to seeing all the smiling faces that we get use to seeing. My wife and I get to The Hideaway twice a year and would never go anywhere else. From arrival to departure all we ever see are smiling faces and I would to thank everyone at The Hideaway.
    Round Indicators
    Journey65809695712 10/13/2019 Family

    “A great time at the Royal Hideaway”

    Had a great 9 dais at the Royal Hideaway in Playa Del Carmen. The food was exceptional, the grounds well kept,and the staff were all so very helpful. We had been there before and again enjoyed. The facilities are starting to get a bit worn but still nice. Whenever we asked staff for help, the response was over the top. Well done to the staff.
    Round Indicators
    Getaway34623481130 10/13/2019 Couples

    “Excellent resort to stay at!!!”

    This resort was very secluded and perfect for couples. The service is excellent and we didn’t have one complaint the whole trip! We stayed for our honeymoon and the whole staff was very friendly and exceeded any expectations we had. Recommend to anyone who wants a relaxing week full of great food and drinks!
    Round Indicators
    byrdsl 10/13/2019 Friends getaway

    “Greenwood Friends”

    Outstanding resort! First class all the way..facilities, rooms, food amenities! Wonderful and friendly staff. The restaurants were fantastic in both food quality and presentation. Everyone made you feel welcome. The best we've stayed at!
    Round Indicators
    Wayne R 10/13/2019 Couples

    “Not a relaxing vacation - need more staff”

    Service around the pool was slow if any and there was never any chairs available. Need more waiters and bartenders, only 1 bartender and 2 waiters available. Margarita & Long Island ice tea was awful, to sour to drink... stick with the wine, pop or water. The room was nice and the ocean was beautiful!

    EVALUATION

    Round Indicators

    • october 13 2019
    • Couples

    DaryleandAlyssa

    “It really doesn't get much better than this.”


    Thank you Jonathan, Carlos, Patsy (day time entertainment), Alberto and Javier (poolside servers), Alex (dinner server), Cristian (The Grill manager) and Rosa (our housekeeper). These are only a few of the many workers at the Hideaway that make us keep coming back. I would also like to thank the Poolside bartenders for always making my special drink for me perfectly. We will be back in January and look forward to seeing all the smiling faces that we get use to seeing. My wife and I get to The Hideaway twice a year and would never go anywhere else. From arrival to departure all we ever see are smiling faces and I would to thank everyone at The Hideaway.


    EVALUATION

    Round Indicators

    • october 13 2019
    • Family

    Journey65809695712

    “A great time at the Royal Hideaway”


    Had a great 9 dais at the Royal Hideaway in Playa Del Carmen. The food was exceptional, the grounds well kept,and the staff were all so very helpful. We had been there before and again enjoyed. The facilities are starting to get a bit worn but still nice. Whenever we asked staff for help, the response was over the top. Well done to the staff.


    EVALUATION

    Round Indicators

    • october 13 2019
    • Couples

    Getaway34623481130

    “Excellent resort to stay at!!!”


    This resort was very secluded and perfect for couples. The service is excellent and we didn’t have one complaint the whole trip! We stayed for our honeymoon and the whole staff was very friendly and exceeded any expectations we had. Recommend to anyone who wants a relaxing week full of great food and drinks!


    EVALUATION

    Round Indicators

    • october 13 2019
    • Friends getaway

    byrdsl

    “Greenwood Friends”


    Outstanding resort! First class all the way..facilities, rooms, food amenities! Wonderful and friendly staff. The restaurants were fantastic in both food quality and presentation. Everyone made you feel welcome. The best we've stayed at!


    EVALUATION

    Round Indicators

    • october 13 2019
    • Couples

    Wayne R

    “Not a relaxing vacation - need more staff”


    Service around the pool was slow if any and there was never any chairs available. Need more waiters and bartenders, only 1 bartender and 2 waiters available. Margarita & Long Island ice tea was awful, to sour to drink... stick with the wine, pop or water. The room was nice and the ocean was beautiful!


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