Plage de l'hôtel BarcelóMaya Palace Deluxe

Premium Level at Barceló Maya Palace

Texto: 35889 L’hôtel le plus exclusif du Barceló Maya Grand Resort. Luxe et élégance caractérisent cette expérience unique en termes de vacances. Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 | 77750 Riviera Maya, Q.Roo
+52 984 8 751 5 +52 984 8751501
Premium Level at Barceló Maya Palace Texto: 35889 4 out of 5 based on 141 ratings. 141 user reviews.
Premium Level at Barceló Maya Palace reviewed by 916denise on . A refaire Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner... Rating: 5
map

Premium Level at Barceló Maya Palace

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo  


Lieux d’intérêt

78,7 km Aéroport international de Cancún

0 m Chac Halal Beach

35 km Tulum (site archéologique)

30 km Xel-Ha

Premios y Reconocimientos Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Premium Level at Barceló Maya Palace

4.0/5 Round Indicators
| 141 Commentaires

ÉVALUATION TOTALE

Round Indicators

ÉVALUATION DÉTAILLÉE

Round Indicators

Rapport qualité-prix

Round Indicators

Emplacement

Round Indicators

Qualité de la literie

Round Indicators

Chambres

Round Indicators

Propreté

Round Indicators

Service


ÉVALUATION DES VOYAGEURS

Excellent

60% Complete

86

Très bien

14% Complete

21

Normal

9% Complete

13

Mauvais

8% Complete

12

Très médiocre

6% Complete

9

Filtrer par

Classer par

    Round Indicators
    Sarah U 06/03/2017 En famille

    “Awesome place to stay!”

    Just returned last night from Barcelo Maya palace. We actually stayed at Barcelo colonial last summer. This entire resort is amazing. The rooms at the palace are a little nicer. We booked the palace because it said it was adult only. It is not. They have one adult only pool. It was fine. Kids did not bother us in the least. If I had to change one thing it would be check in. We arrived on Sunday at 4. We waited in line for over an hour to check in and then it was total mass confusion. We had five adults with two rooms and they really struggled with getting it correct. Then we waited and waited on our luggage to be brought to the room so after calling the front desk. Finally made it to the beach a little after five. Other than that, restaurants were great, staff is super nice and accommodating, the beach is absolutely gorgeous. I highly suggest the spa. We did it last yr and this visit as well. If you book it 24 hrs after you arrive you get 40% off. It's a great price for all you get. Several days our room was cleaned in the morning and evening and chocolate on our bed. All in all this resort is wonderful!

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear Sarah, Thank you for staying with us. We really appreciate the time you took to give us this valuable comments and we apologize for any inconvenience during your check in process we will definitely work on that. We really hope to have the pleasure to welcome you back. Best Regards, The Management

    Round Indicators
    David B Forest, Ohio, United States. 05/15/2017 En couple

    “Pampered Chef incentive trip”

    Some already said it: "Amazing". The staff are so helpful and friendly. The grounds are like paradise. Meticulously maintained. There was a nice variety between the beach and the different pools. Two adults only pools. Two areas especially for kids. We would go back on a heartbeat.

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear David, Thank you very much for your kind review, We are happy to know that your stay was amazing. We will be more than happy to welcome you back . Best Regards, The Management

    Round Indicators
    Anthony A Tiny, Canada. 05/10/2017 En famille

    “Simply Put---"Amazing Amazing Amazing"”

    We were here from April 30- May 8. The weather was gorgeous gorgeous.. sunny, hot, a bit-o-wind.. but was welcoming with the sun.... there was a storm one evening, but did not affect the trip in anyway... I would be sure to note that I do not understand some of the negative comments for this resort, as the only negative i have, is that i had to leave to soon... those looking to visit this resort.. it is beautiful!!! -- words cannot describe the beauty of this resort. From beautiful paintings, gardens, sculptures, fountains, and a beautiful beach.. cannot ask for anything more on a trip.. :) Our room overlooked the beach front, and was perfect. Our room was spotless, restocked daily, with snacks,and beverages, and towels.. The service we received was beyond exceptional, and made our stay that much more enjoyable. We ate mostly at the Tropical Buffet, and a few times at the Palace Buffet, both were good with many options. We dined at 3 of the ala Cartes - The Santa Fe - Steak House, the Kyota - and the French Restaurant.. My preference of the 3 was the Kyota - the show was amazing.. the food was delish.. My husband enjoyed all 3.. but favored the Steak house :).. The Staff are amazing, friendly and so hardworking.. A big thank you to the staff in The Buffets, Carey Bar , Coral Grill, and Coco Bar.. a special thank you to Antonio,Maria, Alfredo and Juan. Consuela .. you are amazing.. thank you for making our time at the pool so special.... :) The pool.. amazing.. the perfect temperature. The pool is large so even with many guests, it never looks or feels crowded. The Beach – is stunning... there is coral around some of the beach entry, however, there are many entry points that are clear, so is not a point of pain, the sea is amazing. Snorklers.. you will not be disappointed , there is so much underwater fun....yes you can swim with the turtles.. There is never a shortage of beach chairs, with or without shade.. at any time of the day. We were sad to leave.. and cannot wait to return!!! Miss it already!!! Thank you Barcelo!!!!

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear Anthony A., Thank you very much for sharing this great review of your recent stay at Barceló Maya Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to welcome you back soon !! Best Regards. The Management

    Round Indicators
    916denise Québec, Canada. 06/30/2016 En couple

    “A refaire”

    Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner un forfait pour l'automne et le Palace fIt parti de mes tops 5

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Cher 916denise, Merci pour votre appréciation sur votre séjour au sein de notre hotel Barceló Palace. Il est merveilleux de lire que nous avons su rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ. Nous espérons vous accueillir bientôt! Meilleures salutations. La gestion

    Round Indicators
    janieclaude Québec (ville), Canada. 12/18/2014 Escapade entre amis

    “Barcelo Maya Colonial Riviera Maya Mexique”

    Bonheur en tout point bouffe génial service excellent propreté plus qu'excellente atmosphère génial juste un petit point négatif mais si peu la plage beaucoup d'algue mais bien entretenu malgré tout l'eau est turquoise et chaude . en 12 jours nous avons manqué de temps pour tout voir nous avons même annule des resto pour revisiter les buffets des 5 complexe hôtelier car la nourriture est vraiment wow je vous recommande fortement cet endroit de pur bonheur Janie et Claude voyageur du 16 au 27 novembre 2014

    HBarcelo-Maya-Palace, Director General de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear Ms. Janieclaude. I want to first thank you for the time you took to write all your good experience you had during your visit, it is a pleasure to know that your holiday with us was amazing. I hope you give us an opportunity of serving you again in the future. Yours sincerely Armando Becerra M. General Manager Barcelo Maya Palace

    ÉVALUATION

    Round Indicators

    • juin 3 2017
    • En famille

    Sarah U

    “Awesome place to stay!”


    Just returned last night from Barcelo Maya palace. We actually stayed at Barcelo colonial last summer. This entire resort is amazing. The rooms at the palace are a little nicer. We booked the palace because it said it was adult only. It is not. They have one adult only pool. It was fine. Kids did not bother us in the least. If I had to change one thing it would be check in. We arrived on Sunday at 4. We waited in line for over an hour to check in and then it was total mass confusion. We had five adults with two rooms and they really struggled with getting it correct. Then we waited and waited on our luggage to be brought to the room so after calling the front desk. Finally made it to the beach a little after five. Other than that, restaurants were great, staff is super nice and accommodating, the beach is absolutely gorgeous. I highly suggest the spa. We did it last yr and this visit as well. If you book it 24 hrs after you arrive you get 40% off. It's a great price for all you get. Several days our room was cleaned in the morning and evening and chocolate on our bed. All in all this resort is wonderful!


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear Sarah, Thank you for staying with us. We really appreciate the time you took to give us this valuable comments and we apologize for any inconvenience during your check in process we will definitely work on that. We really hope to have the pleasure to welcome you back. Best Regards, The Management

    ÉVALUATION

    Round Indicators

    • mai 15 2017
    • Forest, Ohio, United States
    • En couple

    David B

    “Pampered Chef incentive trip”


    Some already said it: "Amazing". The staff are so helpful and friendly. The grounds are like paradise. Meticulously maintained. There was a nice variety between the beach and the different pools. Two adults only pools. Two areas especially for kids. We would go back on a heartbeat.


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear David, Thank you very much for your kind review, We are happy to know that your stay was amazing. We will be more than happy to welcome you back . Best Regards, The Management

    ÉVALUATION

    Round Indicators

    • mai 10 2017
    • Tiny, Canada
    • En famille

    Anthony A

    “Simply Put---"Amazing Amazing Amazing"”


    We were here from April 30- May 8. The weather was gorgeous gorgeous.. sunny, hot, a bit-o-wind.. but was welcoming with the sun.... there was a storm one evening, but did not affect the trip in anyway... I would be sure to note that I do not understand some of the negative comments for this resort, as the only negative i have, is that i had to leave to soon... those looking to visit this resort.. it is beautiful!!! -- words cannot describe the beauty of this resort. From beautiful paintings, gardens, sculptures, fountains, and a beautiful beach.. cannot ask for anything more on a trip.. :) Our room overlooked the beach front, and was perfect. Our room was spotless, restocked daily, with snacks,and beverages, and towels.. The service we received was beyond exceptional, and made our stay that much more enjoyable. We ate mostly at the Tropical Buffet, and a few times at the Palace Buffet, both were good with many options. We dined at 3 of the ala Cartes - The Santa Fe - Steak House, the Kyota - and the French Restaurant.. My preference of the 3 was the Kyota - the show was amazing.. the food was delish.. My husband enjoyed all 3.. but favored the Steak house :).. The Staff are amazing, friendly and so hardworking.. A big thank you to the staff in The Buffets, Carey Bar , Coral Grill, and Coco Bar.. a special thank you to Antonio,Maria, Alfredo and Juan. Consuela .. you are amazing.. thank you for making our time at the pool so special.... :) The pool.. amazing.. the perfect temperature. The pool is large so even with many guests, it never looks or feels crowded. The Beach – is stunning... there is coral around some of the beach entry, however, there are many entry points that are clear, so is not a point of pain, the sea is amazing. Snorklers.. you will not be disappointed , there is so much underwater fun....yes you can swim with the turtles.. There is never a shortage of beach chairs, with or without shade.. at any time of the day. We were sad to leave.. and cannot wait to return!!! Miss it already!!! Thank you Barcelo!!!!


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear Anthony A., Thank you very much for sharing this great review of your recent stay at Barceló Maya Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to welcome you back soon !! Best Regards. The Management

    ÉVALUATION

    Round Indicators

    • juin 30 2016
    • Québec, Canada
    • En couple

    916denise

    “A refaire”


    Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner un forfait pour l'automne et le Palace fIt parti de mes tops 5


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Cher 916denise, Merci pour votre appréciation sur votre séjour au sein de notre hotel Barceló Palace. Il est merveilleux de lire que nous avons su rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ. Nous espérons vous accueillir bientôt! Meilleures salutations. La gestion

    ÉVALUATION

    Round Indicators

    • décembre 18 2014
    • Québec (ville), Canada
    • Escapade entre amis

    janieclaude

    “Barcelo Maya Colonial Riviera Maya Mexique”


    Bonheur en tout point bouffe génial service excellent propreté plus qu'excellente atmosphère génial juste un petit point négatif mais si peu la plage beaucoup d'algue mais bien entretenu malgré tout l'eau est turquoise et chaude . en 12 jours nous avons manqué de temps pour tout voir nous avons même annule des resto pour revisiter les buffets des 5 complexe hôtelier car la nourriture est vraiment wow je vous recommande fortement cet endroit de pur bonheur Janie et Claude voyageur du 16 au 27 novembre 2014


    HBarcelo-Maya-Palace, Director General de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear Ms. Janieclaude. I want to first thank you for the time you took to write all your good experience you had during your visit, it is a pleasure to know that your holiday with us was amazing. I hope you give us an opportunity of serving you again in the future. Yours sincerely Armando Becerra M. General Manager Barcelo Maya Palace

    Fermer 

    Précédent Recherchez un hôtel

    Hôtels en Mexique

    Sélectionner Mexique

    Hôtels en Espagne

    Sélectionner Espagne

    Emmenez-moi de

    TOUT A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z