Plage de l'hôtel BarcelóMaya Palace Deluxe

Premium Level at Barceló Maya Palace

Texto: 35889 L’hôtel le plus exclusif du Barceló Maya Grand Resort. Luxe et élégance caractérisent cette expérience unique en termes de vacances. Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 | 77750 Riviera Maya, Q.Roo
+52 984 8 751 5 +52 984 8751501
Premium Level at Barceló Maya Palace Texto: 35889 4 out of 5 based on 155 ratings. 155 user reviews.
Premium Level at Barceló Maya Palace reviewed by 916denise on . A refaire Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner... Rating: 5
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Premium Level at Barceló Maya Palace

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo  


Lieux d’intérêt

78,7 km Aéroport international de Cancún

0 m Chac Halal Beach

35 km Tulum (site archéologique)

30 km Xel-Ha

Premios y Reconocimientos Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Premium Level at Barceló Maya Palace

4.0/5 Round Indicators
| 155 Commentaires

ÉVALUATION TOTALE

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ÉVALUATION DÉTAILLÉE

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Rapport qualité-prix

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Emplacement

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Qualité de la literie

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Chambres

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Propreté

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Service


ÉVALUATION DES VOYAGEURS

Excellent

61% Complete

95

Très bien

15% Complete

24

Normal

9% Complete

15

Mauvais

7% Complete

12

Très médiocre

5% Complete

9

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    Round Indicators
    RaymondCline Millington, Michigan. 08/09/2017 En couple

    “Amazing!”

    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    jeffgreer Columbus, Ohio. 08/03/2017 En famille

    “Probably worth it”

    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    AdventurousMom63 Thousand Oaks, CA. 07/31/2017 En famille

    “Our Best Vacation!”

    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    916denise Québec, Canada. 06/30/2016 En couple

    “A refaire”

    Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner un forfait pour l'automne et le Palace fIt parti de mes tops 5

    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Cher 916denise, Merci pour votre appréciation sur votre séjour au sein de notre hotel Barceló Palace. Il est merveilleux de lire que nous avons su rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ. Nous espérons vous accueillir bientôt! Meilleures salutations. La gestion

    Round Indicators
    janieclaude Québec (ville), Canada. 12/18/2014 Escapade entre amis

    “Barcelo Maya Colonial Riviera Maya Mexique”

    Bonheur en tout point bouffe génial service excellent propreté plus qu'excellente atmosphère génial juste un petit point négatif mais si peu la plage beaucoup d'algue mais bien entretenu malgré tout l'eau est turquoise et chaude . en 12 jours nous avons manqué de temps pour tout voir nous avons même annule des resto pour revisiter les buffets des 5 complexe hôtelier car la nourriture est vraiment wow je vous recommande fortement cet endroit de pur bonheur Janie et Claude voyageur du 16 au 27 novembre 2014

    HBarcelo-Maya-Palace, Director General de Premium Level at Barceló Maya Palace, a répondu à cet avis
     Dear Ms. Janieclaude. I want to first thank you for the time you took to write all your good experience you had during your visit, it is a pleasure to know that your holiday with us was amazing. I hope you give us an opportunity of serving you again in the future. Yours sincerely Armando Becerra M. General Manager Barcelo Maya Palace

    ÉVALUATION

    Round Indicators

    • août 9 2017
    • Millington, Michigan
    • En couple

    RaymondCline

    “Amazing!”


    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    ÉVALUATION

    Round Indicators

    • août 3 2017
    • Columbus, Ohio
    • En famille

    jeffgreer

    “Probably worth it”


    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    ÉVALUATION

    Round Indicators

    • juillet 31 2017
    • Thousand Oaks, CA
    • En famille

    AdventurousMom63

    “Our Best Vacation!”


    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    ÉVALUATION

    Round Indicators

    • juin 30 2016
    • Québec, Canada
    • En couple

    916denise

    “A refaire”


    Tout a été parfait la temperature, le service la bouffe le personnel. Un 5 étoiles qui le mérite amplement . J'y retournerais avec grand plaisir et y amènerait amis et famille. Je suis à magasiner un forfait pour l'automne et le Palace fIt parti de mes tops 5


    HBarcelo-Maya-Palace, Gerente de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Cher 916denise, Merci pour votre appréciation sur votre séjour au sein de notre hotel Barceló Palace. Il est merveilleux de lire que nous avons su rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ. Nous espérons vous accueillir bientôt! Meilleures salutations. La gestion

    ÉVALUATION

    Round Indicators

    • décembre 18 2014
    • Québec (ville), Canada
    • Escapade entre amis

    janieclaude

    “Barcelo Maya Colonial Riviera Maya Mexique”


    Bonheur en tout point bouffe génial service excellent propreté plus qu'excellente atmosphère génial juste un petit point négatif mais si peu la plage beaucoup d'algue mais bien entretenu malgré tout l'eau est turquoise et chaude . en 12 jours nous avons manqué de temps pour tout voir nous avons même annule des resto pour revisiter les buffets des 5 complexe hôtelier car la nourriture est vraiment wow je vous recommande fortement cet endroit de pur bonheur Janie et Claude voyageur du 16 au 27 novembre 2014


    HBarcelo-Maya-Palace, Director General de Premium Level at Barceló Maya Palace, a répondu à cet avis
    Dear Ms. Janieclaude. I want to first thank you for the time you took to write all your good experience you had during your visit, it is a pleasure to know that your holiday with us was amazing. I hope you give us an opportunity of serving you again in the future. Yours sincerely Armando Becerra M. General Manager Barcelo Maya Palace

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