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Piscine de l'hôtel Barceló Cuernavaca
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Plan et situation

Calle Coronel Ahumanda 203, Colonia Lomas del Mirador   62500 Cuernavaca, Morelos ,   México  


Lieux d’intérêt

100 km Benito Juárez International, Mexico

80 km Distrito Federal (México DF)

40 km Tepoztlan (site archéologique)

35 km Xochicalco (site archéologique)

Premios y Reconocimientos

Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Occidental Cuernavaca

4.0/5 Round Indicators
| 670 Commentaires

ÉVALUATION TOTALE

Round Indicators

ÉVALUATION DÉTAILLÉE

Round Indicators

Rapport qualité-prix

Round Indicators

Emplacement

Round Indicators

Qualité de la literie

Round Indicators

Chambres

Round Indicators

Propreté

Round Indicators

Service


Opinions

Excellent

44% Complete

295

Très bien

32% Complete

220

Normal

12% Complete

83

Mauvais

5% Complete

36

Très médiocre

5% Complete

36

Filtrer par

Classer par

    Round Indicators
    beatrizgs san antonio texas. 01/06/2020 En famille

    “DISHONEST STAFF”

    DO NOT STAY THERE! We reserved and paid for two nights and the experience was so terrible that we decided to loose our money and move to another hotel. At the time of checking out we left behind in one of the rooms an expensive toiletry bag with an electric razor, cologne, toiletries and prescription medication, even though we notified upon arriving at the new hotel, they denied ever finding it. We are completely sure we had it there as we accessed it the night before to take our medications. I would not advise to be fooled by the name Barcelo this property is far from their standards.

    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
     Dear guest. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Juan Gpe. Cano, Sales Manager.

    Round Indicators
    pi3point14nj Newark, New Jersey. 12/02/2019

    “Clean, Relaxing, Great Staff, Great Service - Good for our vacation, family of 4 with teens.”

    Our family of 4, with two teens spent a week in Cuernavaca, MX in November, Thanksgiving week. The hotel is clean, and provided an oasis in the middle of the busy streets. Noise is fairly muffled out with the sliding doors closed. The beds are one of the most comfortable ones we've ever slept in. They have english speaking staff at the reception area. A restaurant that provides a buffet style breakfast. On Sunday morning, they have a more elaborate buffet with a tortilla lady making fresh tortillas. You have to try that one at least. It's close enough to walk to some local places. It's also very close to Sanborn's store and restaurant, where we would purchase our bottled water, essentials, and even eat some meals. They have two pools, for both wings of the property. Pool is always clean, and heated. I usually sit at the balcony of our room, and enjoy my morning coffee while reading a book before my family wakes up. Overall a great experience, and highly recommended.

    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
     Dear guest. Thank you very much for sharing this great review of your recent stay at Occidental Cuernavaca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Juan Gpe. Cano, Sales Manager.

    Round Indicators
    jamesbG112RQ Orlando, United States. 03/31/2019 Professionnel

    “Great hotel”

    Clean. Professional staff. Excellent food and drink (can’t say enough about this). Quiet. Beautiful grounds. Many amenities. Located in proximity to downtown and tech centers. Comfortable beds. Great stay!

    juan c, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
     Dear guest. Firstly we would like to thank you for choosing our Occidental Cuernavaca hotel for your holidays in Morelos and for the review you shared on Cuernavaca all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Juan Cano, Sales Manager.

    Round Indicators
    ricardo Z Mexico, Mexique. 02/06/2019 En famille

    “Great service”

    Hotel is well located. Great ambience. Great service. The breakfast is wonderful. I recommend stay in this hotel.A little bit old, but comfortable.In my next trip probably I’ll consider to book a room again.

    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
     Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cuernavaca hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards Juan Cano Sales Manager.

    Round Indicators
    Wander43404261780 11/06/2018 En famille

    “wonderful stay”

    Awesome place, beautiful pool and great staff at both the check-in counter and bar. The room was large enough. Shower was nice. I slept very well at night. I can see myself there again in thee near future.

    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
     Dear guest. Thank you for the time you spent to share your feedback on your recent stay at our Occidental Cuernavaca, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regard Juan Cano, Sales Manager.

    ÉVALUATION

    Round Indicators

    • janvier 6 2020
    • san antonio texas
    • En famille

    beatrizgs

    “DISHONEST STAFF”


    DO NOT STAY THERE! We reserved and paid for two nights and the experience was so terrible that we decided to loose our money and move to another hotel. At the time of checking out we left behind in one of the rooms an expensive toiletry bag with an electric razor, cologne, toiletries and prescription medication, even though we notified upon arriving at the new hotel, they denied ever finding it. We are completely sure we had it there as we accessed it the night before to take our medications. I would not advise to be fooled by the name Barcelo this property is far from their standards.


    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
    Dear guest. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Juan Gpe. Cano, Sales Manager.

    ÉVALUATION

    Round Indicators

    • décembre 2 2019
    • Newark, New Jersey

    pi3point14nj

    “Clean, Relaxing, Great Staff, Great Service - Good for our vacation, family of 4 with teens.”


    Our family of 4, with two teens spent a week in Cuernavaca, MX in November, Thanksgiving week. The hotel is clean, and provided an oasis in the middle of the busy streets. Noise is fairly muffled out with the sliding doors closed. The beds are one of the most comfortable ones we've ever slept in. They have english speaking staff at the reception area. A restaurant that provides a buffet style breakfast. On Sunday morning, they have a more elaborate buffet with a tortilla lady making fresh tortillas. You have to try that one at least. It's close enough to walk to some local places. It's also very close to Sanborn's store and restaurant, where we would purchase our bottled water, essentials, and even eat some meals. They have two pools, for both wings of the property. Pool is always clean, and heated. I usually sit at the balcony of our room, and enjoy my morning coffee while reading a book before my family wakes up. Overall a great experience, and highly recommended.


    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
    Dear guest. Thank you very much for sharing this great review of your recent stay at Occidental Cuernavaca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Juan Gpe. Cano, Sales Manager.

    ÉVALUATION

    Round Indicators

    • mars 31 2019
    • Orlando, United States
    • Professionnel

    jamesbG112RQ

    “Great hotel”


    Clean. Professional staff. Excellent food and drink (can’t say enough about this). Quiet. Beautiful grounds. Many amenities. Located in proximity to downtown and tech centers. Comfortable beds. Great stay!


    juan c, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
    Dear guest. Firstly we would like to thank you for choosing our Occidental Cuernavaca hotel for your holidays in Morelos and for the review you shared on Cuernavaca all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Juan Cano, Sales Manager.

    ÉVALUATION

    Round Indicators

    • février 6 2019
    • Mexico, Mexique
    • En famille

    ricardo Z

    “Great service”


    Hotel is well located. Great ambience. Great service. The breakfast is wonderful. I recommend stay in this hotel.A little bit old, but comfortable.In my next trip probably I’ll consider to book a room again.


    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
    Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cuernavaca hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards Juan Cano Sales Manager.

    ÉVALUATION

    Round Indicators

    • novembre 6 2018
    • En famille

    Wander43404261780

    “wonderful stay”


    Awesome place, beautiful pool and great staff at both the check-in counter and bar. The room was large enough. Shower was nice. I slept very well at night. I can see myself there again in thee near future.


    Juan Guadalupe C, Director Comercial de Occidental Cuernavaca Hotel, a répondu à cet avis
    Dear guest. Thank you for the time you spent to share your feedback on your recent stay at our Occidental Cuernavaca, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regard Juan Cano, Sales Manager.

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