La piscina dell'Hotel Occidental Grand Cartagena Resort

Occidental Cartagena

Texto: 44092 Resort All Inclusive con trasferimenti quotidiani a Cartagena e accesso diretto a una spiaggia paradisiaca dei Caraibi colombiani. Anillo Vial Vía Manzanillo del mar Km. 4 | 985-Cartagena Colombia
+ 57 564 244 40 + 57 152 068 44
Occidental Cartagena Texto: 44092 4 out of 5 based on 1166 ratings. 1166 user reviews.
Occidental Cartagena reviewed by kezdolly on . Occidental not 4* So it's just as well this is all inclusive as there isn't anything else around without going into Cartagena central which is 20 mins by car. In saying the food and drinks on offer were very good Rating: 3
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Occidental Cartagena

Anillo Vial Vía Manzanillo del mar Km. 4   985-Cartagena Colombia  


Punti di interesse

14,6 km Aeroporto internazionale Rafael Núñez

5 min. Baia di Manzanillo del Mar

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Occidental Cartagena

4.0/5 Round Indicators
| 1181 Recensioni

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PUNTEGGIO DEI VIAGGIATORI

Eccellente

38% Complete

449

Molto buono

37% Complete

438

Normale

14% Complete

172

Cattivo

6% Complete

75

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47

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    Round Indicators
    StitchRN New York City, New York. 05/20/2017 In famiglia

    “Good, but not American standard ”

    I give it a 3.5 stars. Cartagena is a vacation spot for South Americans. If you're looking for 4 stars hotel that is at par with American standards then you might want to consider Mexico. Overall, the hotel was clean, maintained, the people were helpful and friendly. Don't expect a bar with a large selection of liquors or to have various food selection during meal time at the buffet. The food and service was good. There are three a la carte restaurants, which requires you to make reservations the day of. This hotel is about 30 minutes (without traffic) from the old city. The hotel offers free shuttle services at different time intervals, last shuttle from the old city is at midnight. My family and I enjoyed the hotel. We took advantage of the shuttle and explored the old city.
    Round Indicators
    bbunny3 Cartagena, Colombia. 05/17/2017 Viaggio con amici

    “Safe, relaxing oasis”

    CONTEXT: I am a 22-year-old American woman, and I went with a female friend to visit Cartagena for several days during May. We both have college student budgets and working knowledge of Spanish. OVERALL: We had a great experience here. The people were friendly, transportation was easy, and we felt like we could relax once we got back at the end of activities and sightseeing. PROS: - VERY SAFE--we felt very much at ease throughout the hotel and on the private beach. Staff are readily available and very attentive if you need anything. - Plenty of food/drink options--as Americans, we were a little wary of the water, but we didn't have any issues eating most of our meals at the hotel. There are a lot of options available for food and drinks; most aren't worth writing home about, but the all-inclusive option is worth it--filling, satisfactory, economical, and safe. - Beautiful views--the pools are gorgeous, and they overlook the sunset and parts of the beach. - Transportation--the hotel offers bus transport to and from the Old City throughout the day and evening, making it really convenient to get back and forth (the hotel is ~30 minutes' drive from the Old City). CONS: - Proximity to actual Cartagena--if you want to be in the thick of things, whether in the Old City (more touristy) or the modern city (more people and less navigable for foreigners), the Occidental is a little far. - Language--as with pretty much everywhere in Cartagena, there are very few people who speak English, because the vast majority of visitors are tourists from other Latin American countries. We had a few interactions in English, but we would've had a much harder time getting by without some basic Spanish phrases. - Cleanliness--there wasn't anything terribly gross or dirty about this place, but cleanliness standards here are different from those of American hotels. Expect a very basic room and setup, and don't eat anything that you think might've been out too long or something. Not too bad, just not the same as what we were used to in the States.
    Round Indicators
    Raouf S Flint, Michigan. 05/15/2017 In famiglia

    “2 Star with potential. Do not expect a lot & you will be happy”

    this is our 2nd return to the same hotel (03/2015), then 05/2017. - The small reception will give you the impression that the hotel is a not a lavage and 5 star as Barceló claims. It is not for sure a 5 or 4 or even 3 stars in my own ratings. The friendly front desk staff ( the only one that speaks any English), will accommodate to the best of their ability. The new Manager does not speak fluent English & does not understand it. Columbian are very warm people. Make sure you ask for Angie or Ednis Or Jennifer they are great. Definitely the property went down in my rating from service to amenities than 2 years ago. - Property= is located about 15 munites drive from the airport, with light traffic. Taxis run about $8 each way & they are plenty waiting. Always kept clean from the beach to the hallways, housekeeping is doing their job. Maintenance is very poor & undependable. Rooms are cleaned & done every day with fresh towels. Free WIFI, that is very pool on the beach - Beds = Mattresses are laid on a cement slab. all rooms are the same but it is worth paying extra to get a suite with ocean view. Rooms that have ocean front are 1301, 1401, 1501, 2301, 2401, 2501. We had both 1501& 2501. The suite Deluxe has 737 ft2. Plenty of room - Pools, 2 large. one quiet & the other has all the activities. Plenty of chairs, only few umbrellas. Not enough for the 192 rooms they claim they have. - Restaurants, 4 of them. within few steps of each other. Same cook, and the same kitchen provides all the foods. Mediterranean, Italian, buffet, then the steak house. Few limited menu in all but food taste good. Not enough workers. - 2 Bars, one per pool. They do not have the license to have one by the beach, so that is shut down now. Long walk back & forth to get water in the hot weather. - Nightly entertainment; very poor now & they do not speak any English. I will definitely go back. Do not pay a lot for the hotel & you will enjoy it.
    Round Indicators
    Canela57 Strongsville, Ohio, United States. 05/12/2017 In coppia

    “Not great! ”

    My husband and I wanted to get away from the cold weather, have been curious about Colombia for a while now, so decided to take a trip to this beautiful country. Couldn't find an adult only all inclusive, therefore, we picked the Occidental in Cartagena. The ride to the hotel was interesting, there was a lot of road construction (lots of bridges), but it wasn't too bad. Once we got to the hotel, I was surprised to see how small it was, it even looked a little primitive. From my experience, the one good thing about our stay, was the staff. Most of them were very nice and helpful. The ladies working the spa were amazing, as well as the housekeeping staff. The food, had a lot to be desired, as well as the drinks. And the restaurants.... Well... (Besides having only three of them) were bad! The only one that was decent was the grill... And it seemed that they never had enough staff so we had to wait a long time for our dinners. I even had to go and get my own drinks at the bar, (if I wanted to have something to drink). The buffet for breakfast and lunch looked the same every day, boring.... I was annoyed at the fact that I had to wait in line every morning to make reservations for dinner to one of their "a la carte" restaurants, and some mornings the "concierge" wasn't available. When we checked in, we were told about the mini bar.... They supply you with two, TWO beers, one bottle of water, two colas and two other kind of sodas per day, and if you would like more than that, you'll have to pay extra for them, or go and get hem yourself at the bar. Never heard of that at an all inclusive hotel! They have two bars, one is located at the "quiet" pool, and closes at 5:00pm, although the pool closes at 8:00pm.... (The bartender at this pool was always missing, whether getting ice or something else he didn't have, or he was on his break), and the main bar, so if you are at the quiet pool after 5:00 pm, and want something to drink, you'll have to go all the way to the main bar and get it yourself. The entertainment was horrible! Not very entertaining at all! The guests were more entertaining than the staff. The rooms were clean, but they look very old, as well as the furniture. The bed, though, was very comfy. The beach was nice, very wide.... The vendors were around all the time, but if you told them you didn't want anything, they wouldn't bother you any more. Overall, it was an ok visit.
    Round Indicators
    goodfriends3 New Jersey, NJ. 05/05/2017 Da solo

    “Certainly not 4 stars. Wouldn't return.”

    I stayed at the Occidental after booking through Bavaro Resorts. My stay was only for a night (thankfully). Let me just begin by saying this hotel is FAR from the city center and therefore far from all the fun. Check in: I arrived at approximately 6:30pm. Check in took over 45 minutes and I was the only one checking in. I had already provided all my information in the pre-check in. I was asked to forward my reservation e-mail to a resort's email address because "they couldn't pull up reservations." Next they said their copier wasn't working so they had to take a picture of my passport. I was not happy about this but they wouldn't let me check in unless they had a "copy" of my identification. They did not give me any information about the resort. I had to ask about wifi, restaurants, bars, etc. Also, they didn't have any property maps so it was up to you to go and explore. I waited 10 minutes after finally checking in, they didn't have anyone to take my bag to the room so they said to go to the room and they would send my bag in a few minutes. I waited over 45 minutes for my bag. I called them numerous times and every time they said it was on its way. Room: The room was great. I booked a suite so it was very spacious with a double balcony overlooking one of the pools (which was apparently closed to the public) and near the adult pool and lobby. There is a weird kitchen area, that is not really a kitchen. Long counter and a bunch of cabinets. Beautiful bathroom and super comfortable bed. They had a bottle of champagne for me in the room which was a nice touch. The refrigerator did not work. Food: Not good. I'm Colombian and I had been in Cartagena for about a week prior to my arrival so I know the food in that area. I ate at the italian restaurant for dinner and the buffet for lunch. I had room service for breakfast. They have no one to check you in at the italian restaurant. I had to walk almost all the way to the kitchen to grab someone's attention. The buffet was terrible. I've stayed in numerous all inclusive resorts and the food has never been this bad. Bars/Entertainment: There is nothing to do at this place and it is far from the city. The only thing was the dance show which was great and the dancers did their best. They have one bar open at night. Drinks are decent but only 1 bartender. The other one is at the adult pool which is only open during the day. The bartender controls the music from a laptop, all through youtube. No pool service. In the "active" pool, you have to literally leave the pool area and go through the restaurants in order to get a drink which is annoying. There is a bar by the "quiet" pool. Service: The entertainers were great and extremely friendly. I did the relaxation class at the active pool which was amazing. Service at the restaurants was very poor, even after tipping. Service at the Spa was okay, not friendly at all. Overall, the hotel falls below what I expected and what the Barcelo brand stands for. It wasn't worth the money and I wouldn't return.

    VALUTAZIONE

    Round Indicators

    • maggio 20 2017
    • New York City, New York
    • In famiglia

    StitchRN

    “Good, but not American standard ”


    I give it a 3.5 stars. Cartagena is a vacation spot for South Americans. If you're looking for 4 stars hotel that is at par with American standards then you might want to consider Mexico. Overall, the hotel was clean, maintained, the people were helpful and friendly. Don't expect a bar with a large selection of liquors or to have various food selection during meal time at the buffet. The food and service was good. There are three a la carte restaurants, which requires you to make reservations the day of. This hotel is about 30 minutes (without traffic) from the old city. The hotel offers free shuttle services at different time intervals, last shuttle from the old city is at midnight. My family and I enjoyed the hotel. We took advantage of the shuttle and explored the old city.


    VALUTAZIONE

    Round Indicators

    • maggio 17 2017
    • Cartagena, Colombia
    • Viaggio con amici

    bbunny3

    “Safe, relaxing oasis”


    CONTEXT: I am a 22-year-old American woman, and I went with a female friend to visit Cartagena for several days during May. We both have college student budgets and working knowledge of Spanish. OVERALL: We had a great experience here. The people were friendly, transportation was easy, and we felt like we could relax once we got back at the end of activities and sightseeing. PROS: - VERY SAFE--we felt very much at ease throughout the hotel and on the private beach. Staff are readily available and very attentive if you need anything. - Plenty of food/drink options--as Americans, we were a little wary of the water, but we didn't have any issues eating most of our meals at the hotel. There are a lot of options available for food and drinks; most aren't worth writing home about, but the all-inclusive option is worth it--filling, satisfactory, economical, and safe. - Beautiful views--the pools are gorgeous, and they overlook the sunset and parts of the beach. - Transportation--the hotel offers bus transport to and from the Old City throughout the day and evening, making it really convenient to get back and forth (the hotel is ~30 minutes' drive from the Old City). CONS: - Proximity to actual Cartagena--if you want to be in the thick of things, whether in the Old City (more touristy) or the modern city (more people and less navigable for foreigners), the Occidental is a little far. - Language--as with pretty much everywhere in Cartagena, there are very few people who speak English, because the vast majority of visitors are tourists from other Latin American countries. We had a few interactions in English, but we would've had a much harder time getting by without some basic Spanish phrases. - Cleanliness--there wasn't anything terribly gross or dirty about this place, but cleanliness standards here are different from those of American hotels. Expect a very basic room and setup, and don't eat anything that you think might've been out too long or something. Not too bad, just not the same as what we were used to in the States.


    VALUTAZIONE

    Round Indicators

    • maggio 15 2017
    • Flint, Michigan
    • In famiglia

    Raouf S

    “2 Star with potential. Do not expect a lot & you will be happy”


    this is our 2nd return to the same hotel (03/2015), then 05/2017. - The small reception will give you the impression that the hotel is a not a lavage and 5 star as Barceló claims. It is not for sure a 5 or 4 or even 3 stars in my own ratings. The friendly front desk staff ( the only one that speaks any English), will accommodate to the best of their ability. The new Manager does not speak fluent English & does not understand it. Columbian are very warm people. Make sure you ask for Angie or Ednis Or Jennifer they are great. Definitely the property went down in my rating from service to amenities than 2 years ago. - Property= is located about 15 munites drive from the airport, with light traffic. Taxis run about $8 each way & they are plenty waiting. Always kept clean from the beach to the hallways, housekeeping is doing their job. Maintenance is very poor & undependable. Rooms are cleaned & done every day with fresh towels. Free WIFI, that is very pool on the beach - Beds = Mattresses are laid on a cement slab. all rooms are the same but it is worth paying extra to get a suite with ocean view. Rooms that have ocean front are 1301, 1401, 1501, 2301, 2401, 2501. We had both 1501& 2501. The suite Deluxe has 737 ft2. Plenty of room - Pools, 2 large. one quiet & the other has all the activities. Plenty of chairs, only few umbrellas. Not enough for the 192 rooms they claim they have. - Restaurants, 4 of them. within few steps of each other. Same cook, and the same kitchen provides all the foods. Mediterranean, Italian, buffet, then the steak house. Few limited menu in all but food taste good. Not enough workers. - 2 Bars, one per pool. They do not have the license to have one by the beach, so that is shut down now. Long walk back & forth to get water in the hot weather. - Nightly entertainment; very poor now & they do not speak any English. I will definitely go back. Do not pay a lot for the hotel & you will enjoy it.


    VALUTAZIONE

    Round Indicators

    • maggio 12 2017
    • Strongsville, Ohio, United States
    • In coppia

    Canela57

    “Not great! ”


    My husband and I wanted to get away from the cold weather, have been curious about Colombia for a while now, so decided to take a trip to this beautiful country. Couldn't find an adult only all inclusive, therefore, we picked the Occidental in Cartagena. The ride to the hotel was interesting, there was a lot of road construction (lots of bridges), but it wasn't too bad. Once we got to the hotel, I was surprised to see how small it was, it even looked a little primitive. From my experience, the one good thing about our stay, was the staff. Most of them were very nice and helpful. The ladies working the spa were amazing, as well as the housekeeping staff. The food, had a lot to be desired, as well as the drinks. And the restaurants.... Well... (Besides having only three of them) were bad! The only one that was decent was the grill... And it seemed that they never had enough staff so we had to wait a long time for our dinners. I even had to go and get my own drinks at the bar, (if I wanted to have something to drink). The buffet for breakfast and lunch looked the same every day, boring.... I was annoyed at the fact that I had to wait in line every morning to make reservations for dinner to one of their "a la carte" restaurants, and some mornings the "concierge" wasn't available. When we checked in, we were told about the mini bar.... They supply you with two, TWO beers, one bottle of water, two colas and two other kind of sodas per day, and if you would like more than that, you'll have to pay extra for them, or go and get hem yourself at the bar. Never heard of that at an all inclusive hotel! They have two bars, one is located at the "quiet" pool, and closes at 5:00pm, although the pool closes at 8:00pm.... (The bartender at this pool was always missing, whether getting ice or something else he didn't have, or he was on his break), and the main bar, so if you are at the quiet pool after 5:00 pm, and want something to drink, you'll have to go all the way to the main bar and get it yourself. The entertainment was horrible! Not very entertaining at all! The guests were more entertaining than the staff. The rooms were clean, but they look very old, as well as the furniture. The bed, though, was very comfy. The beach was nice, very wide.... The vendors were around all the time, but if you told them you didn't want anything, they wouldn't bother you any more. Overall, it was an ok visit.


    VALUTAZIONE

    Round Indicators

    • maggio 5 2017
    • New Jersey, NJ
    • Da solo

    goodfriends3

    “Certainly not 4 stars. Wouldn't return.”


    I stayed at the Occidental after booking through Bavaro Resorts. My stay was only for a night (thankfully). Let me just begin by saying this hotel is FAR from the city center and therefore far from all the fun. Check in: I arrived at approximately 6:30pm. Check in took over 45 minutes and I was the only one checking in. I had already provided all my information in the pre-check in. I was asked to forward my reservation e-mail to a resort's email address because "they couldn't pull up reservations." Next they said their copier wasn't working so they had to take a picture of my passport. I was not happy about this but they wouldn't let me check in unless they had a "copy" of my identification. They did not give me any information about the resort. I had to ask about wifi, restaurants, bars, etc. Also, they didn't have any property maps so it was up to you to go and explore. I waited 10 minutes after finally checking in, they didn't have anyone to take my bag to the room so they said to go to the room and they would send my bag in a few minutes. I waited over 45 minutes for my bag. I called them numerous times and every time they said it was on its way. Room: The room was great. I booked a suite so it was very spacious with a double balcony overlooking one of the pools (which was apparently closed to the public) and near the adult pool and lobby. There is a weird kitchen area, that is not really a kitchen. Long counter and a bunch of cabinets. Beautiful bathroom and super comfortable bed. They had a bottle of champagne for me in the room which was a nice touch. The refrigerator did not work. Food: Not good. I'm Colombian and I had been in Cartagena for about a week prior to my arrival so I know the food in that area. I ate at the italian restaurant for dinner and the buffet for lunch. I had room service for breakfast. They have no one to check you in at the italian restaurant. I had to walk almost all the way to the kitchen to grab someone's attention. The buffet was terrible. I've stayed in numerous all inclusive resorts and the food has never been this bad. Bars/Entertainment: There is nothing to do at this place and it is far from the city. The only thing was the dance show which was great and the dancers did their best. They have one bar open at night. Drinks are decent but only 1 bartender. The other one is at the adult pool which is only open during the day. The bartender controls the music from a laptop, all through youtube. No pool service. In the "active" pool, you have to literally leave the pool area and go through the restaurants in order to get a drink which is annoying. There is a bar by the "quiet" pool. Service: The entertainers were great and extremely friendly. I did the relaxation class at the active pool which was amazing. Service at the restaurants was very poor, even after tipping. Service at the Spa was okay, not friendly at all. Overall, the hotel falls below what I expected and what the Barcelo brand stands for. It wasn't worth the money and I wouldn't return.


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