Piscina dell’Hotel Occidental Cozumel

Royal Level at Occidental Cozumel

Texto: 90306 Lo spazio più esclusivo con servizi VIP in prossimità della barriera corallina di Palancar, una delle migliori per le immersioni. Carretera Costera Sur Km 16.6 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 30 + 52 987 872 97 39
Royal Level at Occidental Cozumel Texto: 90306 4 out of 5 based on 318 ratings. 318 user reviews.
Royal Level at Occidental Cozumel reviewed by CZM-er on . La seconda volta le mie aspettative non sono andate deluse Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il Rating: 5
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Royal Level at Occidental Cozumel

Carretera Costera Sur Km 16.6   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Punti di interesse

19,8 km Aeroporto internazionale di Cozumel

250 m Spiaggia

Premios y Reconocimientos Premi e riconoscimenti

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Royal Level at Occidental Cozumel

4.0/5 Round Indicators
| 318 Recensioni

VALUTAZIONE TOTALE

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VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

54% Complete

173

Molto buono

27% Complete

89

Normale

7% Complete

23

Cattivo

4% Complete

14

Pessimo

5% Complete

19

Filtrare per

Ordinare per

    Round Indicators
    dbmomto3 Chicago, Illinois. 03/06/2017 In coppia

    “Beautiful resort and great vacation”

    Just got back on Saturday from a a fabulous week-long stay at Occidental Resort with my boyfriend. We enjoyed diving every day and I got my PADI certification so I will be diving again in the future! We enjoyed the property very much. The resort is lush and tropical. The grounds are maintained impeccably and there is a lot of wildlife--wild pigs, coatimundi (raccoon-like animals), iguana and tons of birds. Check-in was a breeze. We were directed to the Royal Level desk and the whole thing took ten minutes. Bags were placed directly into our room that was a very spacious suite with a living area, sofa and TV, a dining room with a table and four chairs and a large bedroom. Balconies off both the living area and the bedroom. There were a couple of minor issues with the room, such as poor TV reception and no coffee for the coffee maker. Also, the bathroom was odd in that that there was no separation between the toilet, shower and sink area so if someone was using the toilet, nobody else could be washing their face or showering. Also, the closet was in the bathroom--sort of odd. As at many all-inclusives, there were never enough chairs at the pools and beach. At the beach and the main pool, reserving chairs at 6:30 am was pretty common! We did manage to find a shaded spot that we sort of camped at when we were sitting at the beach but I don't know why these places can't just come up with more chairs. The beach was pretty good for Cozumel--sand was a little coarse, but it is sitting on a coral reef so that's what I would expect. The water was nice in all the pools although after the first day the only pool we visited was the one at the Royal Level. Food was plentiful, but very mixed in quality. We didn't care for the buffet dinner at all. Choices were not that great and didn't taste as fresh as the food at the other restaurants. The seafood restaurant overlooking the beach was lovely for dinner, but the food wasn't that tasty and the portions were tiny. The Sonora (Mexican) and La Carreta (Royal Level) had the best food. Portions at the specialty restaurants were fairly modest and we just ordered an extra entree or appetizer after the first night if we were hungry. We also did room service a couple of times and it was prompt and hot. Breakfast at the buffet was tasty and it opened before anything else so we went there for breakfast a couple of times before early morning dives. We also enjoyed breakfast at the Royal Level but their menu was a bit limited. The staff all seems to work really hard, but I agree with other reviewers that getting that second cup of coffee or water refill was not very easy. On our final morning we went to the spa for a couples massage. The spa was very nice and pretty and the massage was a relaxing way to end our trip. I will review the dive shop separately but it was fabulous as well. I would definitely consider returning to this resort and for the deal we got I think it was a good value, but I wouldn't consider staying here if we didn't get the Royal Level.
    Round Indicators
    NatP685 Mirabel, Canada. 03/05/2017 In famiglia

    “Great experience ”

    Our family trip was from February 24 until March 3, 2017 and we had a great experience at this hotel specially with Gabby Gaeta and Margarita. They were both very attentive to our needs all the time. All restaurants had good food. Carlos was very funny with his dry soup and Tomas made the best Café Espagnol. Our room was very clean and quiet. Thank you all four of them. We will be back for sure.
    Round Indicators
    Sasha983 Crystal Lake, Illinois. 03/04/2017 In coppia

    “One decent place to eat”

    First and likely last visit to Royal Level at Occidental Cozumel. No complaints about the accommodations, housekeeping or staff(except those pesky timeshare pushers). The problem was the restaurants, Buffets, Los Olivos (Mediterrean), Sonora(Mexican) Coral(seafood) were well below average. Lousy food and short staffed. As stated in a previous review, the workers were all task oriented. Water and coffee hard to come by at meals when 1 waiter is trying to work the room The one gem here is La Caretta(International food) at the Royal Club. Wonderful staff, great cook, nice atmosphere and great location). Ladies at the Royal Club Concierge desk were wonderful. Special thanks to Ariel & Lourdes.. Everything made possible with a smile. Royal Club pool and adult pool were fine(although adult pool did have early risers saving chairs). Tried the beach once. Not impressed with lounge chairs (use wood ones like at the small pool) or the beach(smallish and seaweed covered), All in all paid too much for this resort. Would not return
    Round Indicators
    CZM-er New York. 08/28/2007

    “La seconda volta le mie aspettative non sono andate deluse”

    Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il servizio, questa volta, è stato superiore rispetto all’altra volta. Il complesso è perfetto, il personale attento e pronto a soddisfare ogni richiesta e la qualità del cibo è superlativa. Potrei consigliare questo posto persino al turista americano più esigente. Tornerei volentieri per la terza volta. Il livello del servizio e l’ambiente circostante sono sicuramente da hotel 5 stelle!
    Round Indicators
    Juliette12 St. Louis, Mo. 08/24/2007

    “Solo e soltanto il Royal Club…”

    L’Occidental Grand Cozumel era meraviglioso: posizione ideale, servizio impeccabile, posto ben tenuto. Nella categoria degli hotel con formula “tutto compreso”, questo merita sicuramente il massimo dei voti. Il momento dei pasti era estremamente piacevole e un'esperienza nuova ogni giorno e ogni sera. Il Royal Club è l’unico posto dove alloggiare a Cozumel!!

    VALUTAZIONE

    Round Indicators

    • marzo 6 2017
    • Chicago, Illinois
    • In coppia

    dbmomto3

    “Beautiful resort and great vacation”


    Just got back on Saturday from a a fabulous week-long stay at Occidental Resort with my boyfriend. We enjoyed diving every day and I got my PADI certification so I will be diving again in the future! We enjoyed the property very much. The resort is lush and tropical. The grounds are maintained impeccably and there is a lot of wildlife--wild pigs, coatimundi (raccoon-like animals), iguana and tons of birds. Check-in was a breeze. We were directed to the Royal Level desk and the whole thing took ten minutes. Bags were placed directly into our room that was a very spacious suite with a living area, sofa and TV, a dining room with a table and four chairs and a large bedroom. Balconies off both the living area and the bedroom. There were a couple of minor issues with the room, such as poor TV reception and no coffee for the coffee maker. Also, the bathroom was odd in that that there was no separation between the toilet, shower and sink area so if someone was using the toilet, nobody else could be washing their face or showering. Also, the closet was in the bathroom--sort of odd. As at many all-inclusives, there were never enough chairs at the pools and beach. At the beach and the main pool, reserving chairs at 6:30 am was pretty common! We did manage to find a shaded spot that we sort of camped at when we were sitting at the beach but I don't know why these places can't just come up with more chairs. The beach was pretty good for Cozumel--sand was a little coarse, but it is sitting on a coral reef so that's what I would expect. The water was nice in all the pools although after the first day the only pool we visited was the one at the Royal Level. Food was plentiful, but very mixed in quality. We didn't care for the buffet dinner at all. Choices were not that great and didn't taste as fresh as the food at the other restaurants. The seafood restaurant overlooking the beach was lovely for dinner, but the food wasn't that tasty and the portions were tiny. The Sonora (Mexican) and La Carreta (Royal Level) had the best food. Portions at the specialty restaurants were fairly modest and we just ordered an extra entree or appetizer after the first night if we were hungry. We also did room service a couple of times and it was prompt and hot. Breakfast at the buffet was tasty and it opened before anything else so we went there for breakfast a couple of times before early morning dives. We also enjoyed breakfast at the Royal Level but their menu was a bit limited. The staff all seems to work really hard, but I agree with other reviewers that getting that second cup of coffee or water refill was not very easy. On our final morning we went to the spa for a couples massage. The spa was very nice and pretty and the massage was a relaxing way to end our trip. I will review the dive shop separately but it was fabulous as well. I would definitely consider returning to this resort and for the deal we got I think it was a good value, but I wouldn't consider staying here if we didn't get the Royal Level.


    VALUTAZIONE

    Round Indicators

    • marzo 5 2017
    • Mirabel, Canada
    • In famiglia

    NatP685

    “Great experience ”


    Our family trip was from February 24 until March 3, 2017 and we had a great experience at this hotel specially with Gabby Gaeta and Margarita. They were both very attentive to our needs all the time. All restaurants had good food. Carlos was very funny with his dry soup and Tomas made the best Café Espagnol. Our room was very clean and quiet. Thank you all four of them. We will be back for sure.


    VALUTAZIONE

    Round Indicators

    • marzo 4 2017
    • Crystal Lake, Illinois
    • In coppia

    Sasha983

    “One decent place to eat”


    First and likely last visit to Royal Level at Occidental Cozumel. No complaints about the accommodations, housekeeping or staff(except those pesky timeshare pushers). The problem was the restaurants, Buffets, Los Olivos (Mediterrean), Sonora(Mexican) Coral(seafood) were well below average. Lousy food and short staffed. As stated in a previous review, the workers were all task oriented. Water and coffee hard to come by at meals when 1 waiter is trying to work the room The one gem here is La Caretta(International food) at the Royal Club. Wonderful staff, great cook, nice atmosphere and great location). Ladies at the Royal Club Concierge desk were wonderful. Special thanks to Ariel & Lourdes.. Everything made possible with a smile. Royal Club pool and adult pool were fine(although adult pool did have early risers saving chairs). Tried the beach once. Not impressed with lounge chairs (use wood ones like at the small pool) or the beach(smallish and seaweed covered), All in all paid too much for this resort. Would not return


    VALUTAZIONE

    Round Indicators

    • agosto 28 2007
    • New York

    CZM-er

    “La seconda volta le mie aspettative non sono andate deluse”


    Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il servizio, questa volta, è stato superiore rispetto all’altra volta. Il complesso è perfetto, il personale attento e pronto a soddisfare ogni richiesta e la qualità del cibo è superlativa. Potrei consigliare questo posto persino al turista americano più esigente. Tornerei volentieri per la terza volta. Il livello del servizio e l’ambiente circostante sono sicuramente da hotel 5 stelle!


    VALUTAZIONE

    Round Indicators

    • agosto 24 2007
    • St. Louis, Mo

    Juliette12

    “Solo e soltanto il Royal Club…”


    L’Occidental Grand Cozumel era meraviglioso: posizione ideale, servizio impeccabile, posto ben tenuto. Nella categoria degli hotel con formula “tutto compreso”, questo merita sicuramente il massimo dei voti. Il momento dei pasti era estremamente piacevole e un'esperienza nuova ogni giorno e ogni sera. Il Royal Club è l’unico posto dove alloggiare a Cozumel!!


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