La reception dell' Hotel Barceló Occidental Grand Cozumel Resort

Royal Level at Occidental Cozumel

Texto: 33172 Lo spazio più esclusivo con servizi VIP in prossimità della barriera corallina di Palancar, una delle migliori per le immersioni. Carretera Costera Sur Km 16.6 | 77600 | San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 30 + 52 987 872 97 39
Royal Level at Occidental Cozumel Texto: 33172 4 out of 5 based on 346 ratings. 346 user reviews.
Royal Level at Occidental Cozumel reviewed by CZM-er on . La seconda volta le mie aspettative non sono andate deluse Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il Rating: 5
map

Royal Level at Occidental Cozumel

Carretera Costera Sur Km 16.6   77600   San Francisco   Palancar   Cozumel   Quintana Roo   México  


Punti di interesse

19,8 km Aeroporto internazionale di Cozumel

250 m Spiaggia

Premios y Reconocimientos Premi e riconoscimenti

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Royal Level at Occidental Cozumel

4.0/5 Round Indicators
| 353 Recensioni

VALUTAZIONE TOTALE

Round Indicators

VALUTAZIONE DETTAGLIATA

Round Indicators

Rapporto qualità-prezzo

Round Indicators

Ubicazione

Round Indicators

Qualità del sonno

Round Indicators

Camere

Round Indicators

Pulizia

Round Indicators

Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

53% Complete

190

Molto buono

29% Complete

103

Normale

7% Complete

26

Cattivo

3% Complete

14

Pessimo

5% Complete

20

Filtrare per

Ordinare per

    Round Indicators
    NESvia1 Virginia. 04/19/2018 In famiglia

    “A royal time at Occidental Cozumel”

    My family and I just returned from another fabulous vacation to Cozumel yesterday, and could not wait to share our experience at Occidental. Although we have visited the island many times, we had never stayed at this resort. Very happy to report we were delighted with the experience… Check In / Check out Process We arrived at the hotel at around 1:30 PM and were greeted by very friendly bellman who helped us unload our luggage. While my husband parked the car (no charge for overnight parking), I proceeded to the reception area to request an early check in. I was told by the receptionist the bellman would be taking us with a golf cart to the Royal check-in desk. The Royal reception area was very personalized; we were greeted with o’dourves and sparkling wine, and Emma (reception area manager) made us feel very welcome from the moment we walked in explaining the resort features, restaurant options and entertainment schedule. Our room was ready in 10 minutes (ahead of the 3 PM regular check in). Upon departure, the check-out process was also very smooth, with the bellman meeting us with a golf cart to take us and our luggage directly to our car. Facilities We found the rooms in the Royal area to be very well kept and fairly quiet. They were very spacious, clean, and, to our satisfaction, without the usual smells of humid, beach front properties. The air conditioning worked well, there was a free safe for valuables, beds were comfortable, mini bar was restocked regularly, and we never ran out of toiletries, water and fresh towels. The pool and Jacuzzi areas were also quite clean, with plenty of beach towels and chairs. Never had an issue checking out the free snorkel and kayak equipment. And the beach… what can we say?! It’s Cozumel! Meals / Bars Meals at La Carreta were simply delicious and delightful. The servers were friendly and completely accommodating to our every request (including second servings!) We never had a problem with our reservations, which Emma and the other reception area ladies made sure to arrange for us. We also ate meals at the buffet restaurants and Sonora. Sonora was not as great as La Carreta, but still very tasty. The buffets were not our favorite, but good enough for a quick meal – choices were limited and food sometimes ran out without being replenished. There was no snack bar available. Can’t comment on Los Olivos, the seafood restaurant, nor the Pizza bar which opened after 9 pm since we didn’t eat there; also, can’t comment on room service since we never made use of the option which was available to us. But as adults, what we enjoyed the most was wrapping up the night at the main bar; more than the drinks, we applauded the service, interesting conversations and laughs with our favorite barmen – Franklin and Ivis! Every guest we spoke to raved about them, and towards the end of our trip we understood why. Regardless of whether we were having an adult beverage or opting for sparkling water, Franklin and Ivis made us (and everyone around us) feel like family. Amazing guys; certainly the best barmen in Occidental Cozumel – will come back just to chat with them again! Entertainment My kid enjoyed the kids club to the max thanks to the caring and friendly people who worked there – Sandra, Darwin and Jesus. He loved all the activities and eating lunch in the company of other children. We also enjoyed the shows – light show, folkloric dancers, pre-hispanic show and fire show were our favorites! All in all, we had a GREAT TIME… and managed to do it without falling into the ‘sales pitch in exchange for a tour discount’!

    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
     Dear Edith S Thank you for reviewing your recent stay in our Royal Level. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Our staff welcomes each guest with the Occidental Cozumel spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also appreciate your kind words for our bartender staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    Round Indicators
    sassy909 Ontario, Canada. 03/16/2018

    “Fabuous staff!”

    I would definitely return to the Occidental Cozumel and would pay the upgrade for the Royal Level as I do not enjoy buffets. The staff definitely make this a great place to vacation! The beach is beautiful and walking past a couple of resorts, we definitely had the best beach! Love that the resort is in the jungle!

    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
     Dear sassy909 We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Cozumel. We look forward to welcoming you back again very soon.

    Round Indicators
    Angela H 03/13/2018 In famiglia

    “Resort for a day.”

    My group of 3 decided to do a resort for a day. The resort was easy to get checked in once you arrived to property. The beach was very pretty. There were enough chairs in n beach and around the pool. Drinks were included though not very good. The buffet was nice.

    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
     Dear Angela H Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

    Round Indicators
    CZM-er New York. 08/28/2007

    “La seconda volta le mie aspettative non sono andate deluse”

    Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il servizio, questa volta, è stato superiore rispetto all’altra volta. Il complesso è perfetto, il personale attento e pronto a soddisfare ogni richiesta e la qualità del cibo è superlativa. Potrei consigliare questo posto persino al turista americano più esigente. Tornerei volentieri per la terza volta. Il livello del servizio e l’ambiente circostante sono sicuramente da hotel 5 stelle!
    Round Indicators
    Juliette12 St. Louis, Mo. 08/24/2007

    “Solo e soltanto il Royal Club…”

    L’Occidental Grand Cozumel era meraviglioso: posizione ideale, servizio impeccabile, posto ben tenuto. Nella categoria degli hotel con formula “tutto compreso”, questo merita sicuramente il massimo dei voti. Il momento dei pasti era estremamente piacevole e un'esperienza nuova ogni giorno e ogni sera. Il Royal Club è l’unico posto dove alloggiare a Cozumel!!

    VALUTAZIONE

    Round Indicators

    • aprile 19 2018
    • Virginia
    • In famiglia

    NESvia1

    “A royal time at Occidental Cozumel”


    My family and I just returned from another fabulous vacation to Cozumel yesterday, and could not wait to share our experience at Occidental. Although we have visited the island many times, we had never stayed at this resort. Very happy to report we were delighted with the experience… Check In / Check out Process We arrived at the hotel at around 1:30 PM and were greeted by very friendly bellman who helped us unload our luggage. While my husband parked the car (no charge for overnight parking), I proceeded to the reception area to request an early check in. I was told by the receptionist the bellman would be taking us with a golf cart to the Royal check-in desk. The Royal reception area was very personalized; we were greeted with o’dourves and sparkling wine, and Emma (reception area manager) made us feel very welcome from the moment we walked in explaining the resort features, restaurant options and entertainment schedule. Our room was ready in 10 minutes (ahead of the 3 PM regular check in). Upon departure, the check-out process was also very smooth, with the bellman meeting us with a golf cart to take us and our luggage directly to our car. Facilities We found the rooms in the Royal area to be very well kept and fairly quiet. They were very spacious, clean, and, to our satisfaction, without the usual smells of humid, beach front properties. The air conditioning worked well, there was a free safe for valuables, beds were comfortable, mini bar was restocked regularly, and we never ran out of toiletries, water and fresh towels. The pool and Jacuzzi areas were also quite clean, with plenty of beach towels and chairs. Never had an issue checking out the free snorkel and kayak equipment. And the beach… what can we say?! It’s Cozumel! Meals / Bars Meals at La Carreta were simply delicious and delightful. The servers were friendly and completely accommodating to our every request (including second servings!) We never had a problem with our reservations, which Emma and the other reception area ladies made sure to arrange for us. We also ate meals at the buffet restaurants and Sonora. Sonora was not as great as La Carreta, but still very tasty. The buffets were not our favorite, but good enough for a quick meal – choices were limited and food sometimes ran out without being replenished. There was no snack bar available. Can’t comment on Los Olivos, the seafood restaurant, nor the Pizza bar which opened after 9 pm since we didn’t eat there; also, can’t comment on room service since we never made use of the option which was available to us. But as adults, what we enjoyed the most was wrapping up the night at the main bar; more than the drinks, we applauded the service, interesting conversations and laughs with our favorite barmen – Franklin and Ivis! Every guest we spoke to raved about them, and towards the end of our trip we understood why. Regardless of whether we were having an adult beverage or opting for sparkling water, Franklin and Ivis made us (and everyone around us) feel like family. Amazing guys; certainly the best barmen in Occidental Cozumel – will come back just to chat with them again! Entertainment My kid enjoyed the kids club to the max thanks to the caring and friendly people who worked there – Sandra, Darwin and Jesus. He loved all the activities and eating lunch in the company of other children. We also enjoyed the shows – light show, folkloric dancers, pre-hispanic show and fire show were our favorites! All in all, we had a GREAT TIME… and managed to do it without falling into the ‘sales pitch in exchange for a tour discount’!


    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
    Dear Edith S Thank you for reviewing your recent stay in our Royal Level. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Our staff welcomes each guest with the Occidental Cozumel spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also appreciate your kind words for our bartender staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    VALUTAZIONE

    Round Indicators

    • marzo 16 2018
    • Ontario, Canada

    sassy909

    “Fabuous staff!”


    I would definitely return to the Occidental Cozumel and would pay the upgrade for the Royal Level as I do not enjoy buffets. The staff definitely make this a great place to vacation! The beach is beautiful and walking past a couple of resorts, we definitely had the best beach! Love that the resort is in the jungle!


    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
    Dear sassy909 We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Cozumel. We look forward to welcoming you back again very soon.

    VALUTAZIONE

    Round Indicators

    • marzo 13 2018
    • In famiglia

    Angela H

    “Resort for a day.”


    My group of 3 decided to do a resort for a day. The resort was easy to get checked in once you arrived to property. The beach was very pretty. There were enough chairs in n beach and around the pool. Drinks were included though not very good. The buffet was nice.


    Gabriela G, Gerente alle Royal Level at Occidental Cozumel, ha risposto a questa recensione.
    Dear Angela H Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

    VALUTAZIONE

    Round Indicators

    • agosto 28 2007
    • New York

    CZM-er

    “La seconda volta le mie aspettative non sono andate deluse”


    Il mio secondo soggiorno all’Occidental Grand Cozumel doveva essere eccezionale per controbilanciare la mia prima esperienza del luglio 2005. Ho alloggiato in una suite “junior” al Royal Club e il servizio, questa volta, è stato superiore rispetto all’altra volta. Il complesso è perfetto, il personale attento e pronto a soddisfare ogni richiesta e la qualità del cibo è superlativa. Potrei consigliare questo posto persino al turista americano più esigente. Tornerei volentieri per la terza volta. Il livello del servizio e l’ambiente circostante sono sicuramente da hotel 5 stelle!


    VALUTAZIONE

    Round Indicators

    • agosto 24 2007
    • St. Louis, Mo

    Juliette12

    “Solo e soltanto il Royal Club…”


    L’Occidental Grand Cozumel era meraviglioso: posizione ideale, servizio impeccabile, posto ben tenuto. Nella categoria degli hotel con formula “tutto compreso”, questo merita sicuramente il massimo dei voti. Il momento dei pasti era estremamente piacevole e un'esperienza nuova ogni giorno e ogni sera. Il Royal Club è l’unico posto dove alloggiare a Cozumel!!


    Chiudi 

    Indietro Cercare un hotel

    Alberghi a Messico

    Selezionare Messico

    Alberghi a Spagna

    Selezionare Spagna

    Portami da

    TUTTO A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    a

      Date inesatte
      Si prega di inserire date valide

    NOTTI

    (Date opzionali)

    0 notti Selezionate

    Un codice sconto* o un codice promozionale (anche chiamato “promo code”) è una combinazione di lettere e/o numeri che danno diritto a uno sconto sul prezzo stabilito. Se disponete di un codice sconto, inseritelo e vi verrà applicato lo sconto corrispondente per questa stessa prenotazione. Una volta inserito, i prezzi mostrati nella fase 1 della prenotazione saranno comprensivi dello sconto. 

    Lo sconto non verrà applicato sui prezzi dei servizi e/o dei servizi extra e nemmeno sui prezzi delle ultime camere disponibili per la vendita. Si accetta un solo codice sconto per prenotazione e sarà valido esclusivamente al momento di effettuare la vostra prenotazione.** 

    L'importo massimo di sconto accumulato sarà al massimo del 25% sulla tariffa per gli hotel dell'America Latina e al massimo del 20% sulla tariffa degli hotel in Europa e nel Mediterraneo. È possibile combinare un codice di sconto, uno sconto speciale** (sconti su prenotazioni per più camere, senior, residente, millenials, famiglia numerosa, ecc.) e lo sconto per i soci my Barceló. 

    * Barceló si riserva il diritto di accettare l’applicazione degli sconti pubblicati. 

    ** L'applicazione del codice sconto non è valida al vostro arrivo in hotel, pertanto sarà applicabile esclusivamente al momento della prenotazione. 

    *** All'arrivo, l'hotel richiederà il documento di identità ufficiale, in corso di validità, per verificare il rispetto delle condizioni per l'utilizzo dei codici sconto e degli sconti speciali. In caso di mancanza del documento o documento non valido, l'hotel si riserva il diritto di addebitare gli importi soggetti a sconto della prenotazione originale.

    Caricamento tariffe in corso......
    L'hotel non dispone di tariffe assegnate

    Miglior prezzo online garantito

    Se trovate un prezzo migliore, lo applichiamo anche noi.

    Vi restituiremo la differenza e verrà applicato un ulteriore 10% di sconto sul prezzo della prenotazione finale. Maggiori informazioni...