La piscina dell'Hotel  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34379 Resort all inclusive, immerso nel paradisiaco paesaggio marittimo e con un'irresistibile offerta sportiva per tutta la famiglia. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34379 4 out of 5 based on 3477 ratings. 3477 user reviews.
Occidental Nuevo Vallarta reviewed by Monsi1970 on . Hotel bello con ottimo servizio Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie Rating: 5
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Punti di interesse

11,5 km Aeroporto internazionale Licenciado Gustavo Díaz Ordaz

100 m Spiaggia

Premios y Reconocimientos Premi e riconoscimenti

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3477 Recensioni

VALUTAZIONE TOTALE

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VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

50% Complete

1756

Molto buono

32% Complete

1130

Normale

10% Complete

349

Cattivo

4% Complete

141

Pessimo

2% Complete

103

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    Round Indicators
    ahumadadavid 01/19/2018 In coppia

    “One of the best places!”

    I have stayed there twice and both times I had a great experience the staff is friendly. The food is also great and I like how the Hotel is not so big and one can get around easily. I would highly recommend this place to anyone. The location is also great there is even a shopping mall right across the street.
    Round Indicators
    Stacey H Ottawa, Canada. 01/18/2018 Viaggio con amici

    “Second time is a charm! 4.5 no problem!!!”

    This would have been my second visit to the occidental Nuevo Vallarta. This time with my girlfriends to celebrate a special birthday or 2. I must say they have been some wonderful improvements! The addition of the Tokyo restaurant, the new snack bar/Mexican and new pool bar are all fabulous. Check in was quick. We didn’t get our request of adjoining rooms but was able to move our rooms closer. The rooms are smaller but clean and comfortable. We did get some extra blankets but I think that was needed because of the excessive sun! No balcony’s but just open the big window or take a stroll down to the stairs. There is a nice area to watch the sunsets or peak in at the hard rock. Pool side was all new chairs, umbrellas. It seems they have extra staff serving pool side and at the bar. Drunk came quickly! Lots of activities going on around the pool and at the beach. From dancing to volleyball. (Pool volleyball at our special request). The pool was deeper then I remember. Hard for this shorty to play volleyball but still had a great laugh. The beach sand is wonderfully soft but the ocean is rough. We managed to play around in it as it wasn’t too cool. What the ocean lacks in blue colours, the sunsets make up for. Wow!!!! I have always said that the sunsets in PV are the most stunning and never disappoint! The food was so very good! Not to much to complain about. And if anyone says it lacks taste…..I just don’t understand??? We found the food to be wonderfully flavorful! 3 a la cart restaurants, Mexican, Italian and Asian (Tokyo). Tokyo was our favorite but they are all very good. We eat at the grill and they put on a nice show with the meal. The best fish and shrimp I have ever tasted! Not a lot of cons but this is more for the management to take as feed back. The red wine, oh that red wine was not good most of the time. It had a funny smell too it, like rubbing alcohol. We ordered our own bottle which we paid for at the Italian so there are other options. Mash potatoes are instant. Of all things! I found this extremely strange. So many other potato options, why make the mashed instant? No free wifi, now a days this is a must. I cannot believe they don’t even have it in the lobby. Something the resort should seriously rethink. You need some kind of signage for people with special diets. It wasn’t easy to communicate gluten free. No nightly disco or dancing unless you want to go to town. I love the idea of the different bars each night but for us folks that don’t wish to go, it would be nice to have a place to dance and drink after the nightly show. None of these cons would stop me from returning. We very much enjoyed ourselves. A special thanks must be made to the following staff. Erik at our breakfast buffet for always remembering us by name! Martin, manual Villa and Julio larios for making sure we were well hydrated all day and always smiling. A++ boys!!! Luis briseno for keeping us entertained and taking time to chat with us. Marco for also keeping us entertained (this man works very long and hard hours). The pool bar staff, manual, moises, Luciano and Hernandez for whipping up some quick and delicious drinks. Lilbeth for keeping us under control at the Tokyo (lol). David, Omar at the Mexican, the whole staff at the Italian for the special birthday song. The staff at the lunch snack bar for also bringing a special birthday cake and candles (also with song of course). The young man who checked us in as out was very pleasant, wish I remembered his name also! The staff here surely make the trip. From the bottom of my heart THANK YOU!!!!!! Much love too you all.

    Rodolfo P, Director General alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Stacey Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Valallarta hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    Carol C Seattle, Washington. 01/18/2018 In famiglia

    “Wonderful Winter Holiday ”

    This was a last-minute booking but we could not have asked for a better vacation. This was our first experience with an all-inclusive and we were impressed with the quality and variety of food and drinks. The staff was lovely and the nightly shows were an added bonus. It was like a cruise on land, but you are not trapped! It was a small intimate Hotel perfect for a restful getaway. It was 3 days before we left the hotel! We met wonderful memories here. For families with small children the Kids Club is an added bonus!

    Rodolfo P, Director General alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Carol Thank you for the lovely review, It’s amazing to know that we were able to make your stay special and we are agree that our staff are the key roll to make every visit of our guest unforgettable. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    Sunseeker990 Cayuga, ontario Canada. 01/17/2018 In coppia

    “Pleasantly surprised”

    We were a tentative about travel to Mexico, however we were pleasantly surprised. We got a great last minute deal on our trip to the Occidental Nuevo Vallarta. We were the only two guests on the plane that were going to this hotel, so check in was fast and easy. Our room was ready so we went right up. Our suitcases were delivered to our room very shortly after check in. They called to ensure we were in our room and brought our bags right up. We had requested a King sized bed and a non-smoking room, both requests were fulfilled and the room was quite nice. Lots of room for our clothes and things. I particularly liked the storage in the bathroom. We had a mini-fridge which was sporadically refreshed. The cleaning staff did a great job - the room was spotless. The hotel has a 'green policy' with regards to towels, sheets etc. but the staff doesn't seem to know that. They changed our towels every day even when we hung them up, indicating we would re-use them. They would also take the facecloths every day and we would have to ask for fresh ones, or go without. If there are not enough facecloths to refresh each room when required, perhaps it's time to purchase a few more. This is a small issue, but it did annoy me. Overall the room was very well appointed, clean and comfortable. The bed was a bit firm for our taste, but that is personal preference. We found that the staff all worked very hard and were more than willing to go out of their way to ensure the guests were happy - however in reading the other reviews, some people will never be happy. We could not believe that people complained about the staff. If the service by the staff was slow sometimes, it is because they were understaffed. The young lady who works in the lobby bar 6 out of 7 nights a week, serves the whole area by herself...she runs the entire night and could use some help, as could the bartender. She was always pleasant no matter how miserable some people were and she never stopped or took a break - and she always got the order right! The staff in the main buffet are also very hard working and don't stop - of particular notice to us was Erik. He welcomed us each morning with a smile and ensured we were seated quickly and that our coffee cups and water glasses were never empty. The entire staff in the main buffet are always busy - clearing tables, setting up, filling glasses, getting drinks etc. The Mexican lunch buffet staff were not bad, but not as good as the main buffet staff. They often walked by and did not pick up the used dishes. People would be coming in and there would be lots of empty tables, but they were not cleared so people had to wait. We saw a few 'discussions' between the hostess and the staff about this. The Italian restaurant was the only a la carte that we attended as we were unable to get a reservation at the Japanese restaurant for the Teppanyaki. If you want that, ensure that you tell them - otherwise you'll be reserved for the sushi restaurant. We went to the Italian restaurant twice. Both times the food was excellent - particularly the salmon. The service was also excellent. The first time we went there there was a party group who were quite loud and kind of ruined the ambience. Not the fault of the restaurant - the manager even apologized for the noise. The second visit was much quieter except for the dishes being crashed about in the kitchen. If you go, perhaps request a table near the front of the restaurant, not the back. It's quieter at the front. The beach was gorgeous and we were lucky enough to see whales, dolphins and even a nest of baby sea turtles hatching!! The pool was enjoyable although not heated as advertised. It was certainly refreshing :) Music could be loud, but if so, we just moved to the beach. Overall, we enjoyed our stay and would recommend this hotel.

    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Sunseeker990 Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General manager

    Round Indicators
    Monsi1970 11/22/2017 In famiglia

    “Hotel bello con ottimo servizio”

    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit

    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

    VALUTAZIONE

    Round Indicators

    • gennaio 19 2018
    • In coppia

    ahumadadavid

    “One of the best places!”


    I have stayed there twice and both times I had a great experience the staff is friendly. The food is also great and I like how the Hotel is not so big and one can get around easily. I would highly recommend this place to anyone. The location is also great there is even a shopping mall right across the street.


    VALUTAZIONE

    Round Indicators

    • gennaio 18 2018
    • Ottawa, Canada
    • Viaggio con amici

    Stacey H

    “Second time is a charm! 4.5 no problem!!!”


    This would have been my second visit to the occidental Nuevo Vallarta. This time with my girlfriends to celebrate a special birthday or 2. I must say they have been some wonderful improvements! The addition of the Tokyo restaurant, the new snack bar/Mexican and new pool bar are all fabulous. Check in was quick. We didn’t get our request of adjoining rooms but was able to move our rooms closer. The rooms are smaller but clean and comfortable. We did get some extra blankets but I think that was needed because of the excessive sun! No balcony’s but just open the big window or take a stroll down to the stairs. There is a nice area to watch the sunsets or peak in at the hard rock. Pool side was all new chairs, umbrellas. It seems they have extra staff serving pool side and at the bar. Drunk came quickly! Lots of activities going on around the pool and at the beach. From dancing to volleyball. (Pool volleyball at our special request). The pool was deeper then I remember. Hard for this shorty to play volleyball but still had a great laugh. The beach sand is wonderfully soft but the ocean is rough. We managed to play around in it as it wasn’t too cool. What the ocean lacks in blue colours, the sunsets make up for. Wow!!!! I have always said that the sunsets in PV are the most stunning and never disappoint! The food was so very good! Not to much to complain about. And if anyone says it lacks taste…..I just don’t understand??? We found the food to be wonderfully flavorful! 3 a la cart restaurants, Mexican, Italian and Asian (Tokyo). Tokyo was our favorite but they are all very good. We eat at the grill and they put on a nice show with the meal. The best fish and shrimp I have ever tasted! Not a lot of cons but this is more for the management to take as feed back. The red wine, oh that red wine was not good most of the time. It had a funny smell too it, like rubbing alcohol. We ordered our own bottle which we paid for at the Italian so there are other options. Mash potatoes are instant. Of all things! I found this extremely strange. So many other potato options, why make the mashed instant? No free wifi, now a days this is a must. I cannot believe they don’t even have it in the lobby. Something the resort should seriously rethink. You need some kind of signage for people with special diets. It wasn’t easy to communicate gluten free. No nightly disco or dancing unless you want to go to town. I love the idea of the different bars each night but for us folks that don’t wish to go, it would be nice to have a place to dance and drink after the nightly show. None of these cons would stop me from returning. We very much enjoyed ourselves. A special thanks must be made to the following staff. Erik at our breakfast buffet for always remembering us by name! Martin, manual Villa and Julio larios for making sure we were well hydrated all day and always smiling. A++ boys!!! Luis briseno for keeping us entertained and taking time to chat with us. Marco for also keeping us entertained (this man works very long and hard hours). The pool bar staff, manual, moises, Luciano and Hernandez for whipping up some quick and delicious drinks. Lilbeth for keeping us under control at the Tokyo (lol). David, Omar at the Mexican, the whole staff at the Italian for the special birthday song. The staff at the lunch snack bar for also bringing a special birthday cake and candles (also with song of course). The young man who checked us in as out was very pleasant, wish I remembered his name also! The staff here surely make the trip. From the bottom of my heart THANK YOU!!!!!! Much love too you all.


    Rodolfo P, Director General alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Stacey Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Valallarta hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General Manager

    VALUTAZIONE

    Round Indicators

    • gennaio 18 2018
    • Seattle, Washington
    • In famiglia

    Carol C

    “Wonderful Winter Holiday ”


    This was a last-minute booking but we could not have asked for a better vacation. This was our first experience with an all-inclusive and we were impressed with the quality and variety of food and drinks. The staff was lovely and the nightly shows were an added bonus. It was like a cruise on land, but you are not trapped! It was a small intimate Hotel perfect for a restful getaway. It was 3 days before we left the hotel! We met wonderful memories here. For families with small children the Kids Club is an added bonus!


    Rodolfo P, Director General alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Carol Thank you for the lovely review, It’s amazing to know that we were able to make your stay special and we are agree that our staff are the key roll to make every visit of our guest unforgettable. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely Rodolfo Pacheco General Manager

    VALUTAZIONE

    Round Indicators

    • gennaio 17 2018
    • Cayuga, ontario Canada
    • In coppia

    Sunseeker990

    “Pleasantly surprised”


    We were a tentative about travel to Mexico, however we were pleasantly surprised. We got a great last minute deal on our trip to the Occidental Nuevo Vallarta. We were the only two guests on the plane that were going to this hotel, so check in was fast and easy. Our room was ready so we went right up. Our suitcases were delivered to our room very shortly after check in. They called to ensure we were in our room and brought our bags right up. We had requested a King sized bed and a non-smoking room, both requests were fulfilled and the room was quite nice. Lots of room for our clothes and things. I particularly liked the storage in the bathroom. We had a mini-fridge which was sporadically refreshed. The cleaning staff did a great job - the room was spotless. The hotel has a 'green policy' with regards to towels, sheets etc. but the staff doesn't seem to know that. They changed our towels every day even when we hung them up, indicating we would re-use them. They would also take the facecloths every day and we would have to ask for fresh ones, or go without. If there are not enough facecloths to refresh each room when required, perhaps it's time to purchase a few more. This is a small issue, but it did annoy me. Overall the room was very well appointed, clean and comfortable. The bed was a bit firm for our taste, but that is personal preference. We found that the staff all worked very hard and were more than willing to go out of their way to ensure the guests were happy - however in reading the other reviews, some people will never be happy. We could not believe that people complained about the staff. If the service by the staff was slow sometimes, it is because they were understaffed. The young lady who works in the lobby bar 6 out of 7 nights a week, serves the whole area by herself...she runs the entire night and could use some help, as could the bartender. She was always pleasant no matter how miserable some people were and she never stopped or took a break - and she always got the order right! The staff in the main buffet are also very hard working and don't stop - of particular notice to us was Erik. He welcomed us each morning with a smile and ensured we were seated quickly and that our coffee cups and water glasses were never empty. The entire staff in the main buffet are always busy - clearing tables, setting up, filling glasses, getting drinks etc. The Mexican lunch buffet staff were not bad, but not as good as the main buffet staff. They often walked by and did not pick up the used dishes. People would be coming in and there would be lots of empty tables, but they were not cleared so people had to wait. We saw a few 'discussions' between the hostess and the staff about this. The Italian restaurant was the only a la carte that we attended as we were unable to get a reservation at the Japanese restaurant for the Teppanyaki. If you want that, ensure that you tell them - otherwise you'll be reserved for the sushi restaurant. We went to the Italian restaurant twice. Both times the food was excellent - particularly the salmon. The service was also excellent. The first time we went there there was a party group who were quite loud and kind of ruined the ambience. Not the fault of the restaurant - the manager even apologized for the noise. The second visit was much quieter except for the dishes being crashed about in the kitchen. If you go, perhaps request a table near the front of the restaurant, not the back. It's quieter at the front. The beach was gorgeous and we were lucky enough to see whales, dolphins and even a nest of baby sea turtles hatching!! The pool was enjoyable although not heated as advertised. It was certainly refreshing :) Music could be loud, but if so, we just moved to the beach. Overall, we enjoyed our stay and would recommend this hotel.


    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Sunseeker990 Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General manager

    VALUTAZIONE

    Round Indicators

    • novembre 22 2017
    • In famiglia

    Monsi1970

    “Hotel bello con ottimo servizio”


    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit


    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

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