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Interior do hotel Barceló Royal Beach

Barceló Royal Beach

Texto: 41953 Hotel moderno, no coração de Sunny Beach, com um apelativo conjunto de piscinas. Ideal para famílias ou casais. AL Sunny Beach. Black Sea | 8240 Sofía, Bulgaria
+35 95 542 0400 +35 955420 411
Barceló Royal Beach Texto: 41953 4 out of 5 based on 906 ratings. 906 user reviews.
Barceló Royal Beach reviewed by Роман Х on . Not so good as described. We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee... Rating: 3
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Barceló Royal Beach

AL Sunny Beach. Black Sea   8240 Sofía, Bulgaria  


Places of Interest

28,3 km Aeroporto de Burgas

8 km Museu Etnográfico de Nesebar

156 km Campo de golfe Cavarna

82 km Reserva de Ropotamo

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Royal Beach

4.0/5 Round Indicators
| 906 Avaliações

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CLASSIFICAÇÃO DETALHADA

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Quartos

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

48% Complete

439

Muito bom

28% Complete

261

Normal

11% Complete

108

Mau

6% Complete

59

Péssimo

4% Complete

39

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    Round Indicators
    Роман Х 02/12/2017 Romântico

    “Not so good as described.”

    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.

    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    Round Indicators
    alis0nc96 Armação de Pêra, Portugal. 01/04/2017 Romântico

    “Amazing”

    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)

    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    Round Indicators
    Edwin S 12/30/2016 Família

    “Summerholiday”

    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.
    Round Indicators
    Bojan S 12/06/2016 Família

    “Absolute favorite in Sunny Beach”

    We spent there one week in September, and had really good time. Whole day there are organized different kind of events (entertainment team with Pavel, Monika and other guys is amazing), staff is very kind. Hotel is located almost on the beach. It is clean hotel with big and spacious rooms. If anything asked, they will bring it to you. The fridge handle was broken when we stepped in, and after we informed them they immediately send repairman and he fixed it, checked light bulbs and replaced those that were not working. Would recommend this one for families with small kids, as they have all you need for nice and cozy vacation.
    Round Indicators
    carol h Coventry, Reino Unido. 12/04/2016 Família

    “BEWARE”

    Pay extra for the safe and lock up your valuables - I didnt and mine were stolen Food was very average not 5 star & not a great selection staff are either rude or surley weather was good not a great location the resort is a bit tatty

    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear Carol h, May we kindly mention that our safe deposit boxes are free of charge, neither we have any records about stolen items from any room during the season, hence we believe that you posted on the wrong hotel. We encourage you to please check the hotel name and make the neccesary changes. Anyhow, as hoteliers, we are very sorry about such situations wheter in our hotel or other. Yours sincerely,

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 12 2017
    • Romântico

    Роман Х

    “Not so good as described.”


    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.


    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    CLASSIFICAÇÃO

    Round Indicators

    • janeiro 4 2017
    • Armação de Pêra, Portugal
    • Romântico

    alis0nc96

    “Amazing”


    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)


    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 30 2016
    • Família

    Edwin S

    “Summerholiday”


    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.


    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 6 2016
    • Família

    Bojan S

    “Absolute favorite in Sunny Beach”


    We spent there one week in September, and had really good time. Whole day there are organized different kind of events (entertainment team with Pavel, Monika and other guys is amazing), staff is very kind. Hotel is located almost on the beach. It is clean hotel with big and spacious rooms. If anything asked, they will bring it to you. The fridge handle was broken when we stepped in, and after we informed them they immediately send repairman and he fixed it, checked light bulbs and replaced those that were not working. Would recommend this one for families with small kids, as they have all you need for nice and cozy vacation.


    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 4 2016
    • Coventry, Reino Unido
    • Família

    carol h

    “BEWARE”


    Pay extra for the safe and lock up your valuables - I didnt and mine were stolen Food was very average not 5 star & not a great selection staff are either rude or surley weather was good not a great location the resort is a bit tatty


    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear Carol h, May we kindly mention that our safe deposit boxes are free of charge, neither we have any records about stolen items from any room during the season, hence we believe that you posted on the wrong hotel. We encourage you to please check the hotel name and make the neccesary changes. Anyhow, as hoteliers, we are very sorry about such situations wheter in our hotel or other. Yours sincerely,

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