Interior do hotel Barceló Royal Beach

Barceló Royal Beach

Texto: 41953 Hotel moderno, no coração de Sunny Beach, com um apelativo conjunto de piscinas. Ideal para famílias ou casais. AL Sunny Beach. Black Sea | 8240 Sofía, Bulgaria
+35 95 542 0400 +35 955420 411
Barceló Royal Beach Texto: 41953 4 out of 5 based on 905 ratings. 905 user reviews.
Barceló Royal Beach reviewed by Роман Х on . Not so good as described. We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee... Rating: 3
map

Barceló Royal Beach

AL Sunny Beach. Black Sea   8240 Sofía, Bulgaria  


Places of Interest

28,3 km Aeroporto de Burgas

8 km Museu Etnográfico de Nesebar

156 km Campo de golfe Cavarna

82 km Reserva de Ropotamo

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Royal Beach

4.0/5 Round Indicators
| 908 Avaliações

CLASSIFICAÇÃO TOTAL

Round Indicators

CLASSIFICAÇÃO DETALHADA

Round Indicators

Relação qualidade/preço

Round Indicators

Localização

Round Indicators

Qualidade do sono

Round Indicators

Quartos

Round Indicators

Limpeza

Round Indicators

Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

48% Complete

439

Muito bom

28% Complete

262

Normal

11% Complete

108

Mau

6% Complete

60

Péssimo

4% Complete

39

Filtrar por

Ordenar por

    Round Indicators
    Ellie M Biggleswade, Reino Unido. 04/21/2017 Romântico

    “A load of rubbish!”

    I booked this for myself and my partner - it being our first holiday together. Overall I was appalled by the hotel. The service from the bellboy was the nicest thing out of the whole thing. The room pictured on the website is not what we got even though I booked the room which was described with the picture. The pool was cold - thanks for heating it! (not) Shower was poor - would have been better off tipping a glass of water over my head. The set up of the room was strange. The TV was to the side of the bed....I loved lying on my side to watch the TV - really comfy! Our sheets were not changed once in the 11 days we were there, just kind of made to some degree. The towels given at the pool were ruined with holes. We didn't have any food but I heard it wasn't great. The only thing I appreciated was reception printed our Tickets for our flight home. ( which was 6 hours delayed, it was a cherry on top for a horrible holiday) I would find somewhere else :)

    BarceloPremium, PAGM do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear Mrs. Ellie M, At first places we would like to thank you about the positive comments that you have shared with us in relation to the services of the Reception's staff of Barcelo Royal Beach. In relation to the pool's temperature please note that the complex has three outdoor pools that are not heated as well as one heated indoor pool where the temperature is maintained at 28 degrees so our guests could choose the ones that suit best to their needs. In respect to the set up and the cleaning of the room could you please provide us with some more data over the period of your stay and the unit rented as the details mentioned by you are not corresponding to the practices and the standards of Barcelo Royal Beach and we would like to check them more thoroughly. Foodwise, in 2017 the complex will have a second Buffet with an increased variety of the dishes so we could increase the satisfaction and the comfort of our clients. Finally, the opinion of each and every client is of high importance for our team so please do not hesitate to share with us any additional information regarding your visit. Thus we could take into consideration your suggestions in the most effective way. Kind regards, The Management

    Round Indicators
    Роман Х 02/12/2017 Romântico

    “Not so good as described.”

    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.

    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    Round Indicators
    alis0nc96 Armação de Pêra, Portugal. 01/04/2017 Romântico

    “Amazing”

    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)

    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
     Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    Round Indicators
    Edwin S 12/30/2016 Família

    “Summerholiday”

    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.
    Round Indicators
    Bojan S 12/06/2016 Família

    “Absolute favorite in Sunny Beach”

    We spent there one week in September, and had really good time. Whole day there are organized different kind of events (entertainment team with Pavel, Monika and other guys is amazing), staff is very kind. Hotel is located almost on the beach. It is clean hotel with big and spacious rooms. If anything asked, they will bring it to you. The fridge handle was broken when we stepped in, and after we informed them they immediately send repairman and he fixed it, checked light bulbs and replaced those that were not working. Would recommend this one for families with small kids, as they have all you need for nice and cozy vacation.

    CLASSIFICAÇÃO

    Round Indicators

    • abril 21 2017
    • Biggleswade, Reino Unido
    • Romântico

    Ellie M

    “A load of rubbish!”


    I booked this for myself and my partner - it being our first holiday together. Overall I was appalled by the hotel. The service from the bellboy was the nicest thing out of the whole thing. The room pictured on the website is not what we got even though I booked the room which was described with the picture. The pool was cold - thanks for heating it! (not) Shower was poor - would have been better off tipping a glass of water over my head. The set up of the room was strange. The TV was to the side of the bed....I loved lying on my side to watch the TV - really comfy! Our sheets were not changed once in the 11 days we were there, just kind of made to some degree. The towels given at the pool were ruined with holes. We didn't have any food but I heard it wasn't great. The only thing I appreciated was reception printed our Tickets for our flight home. ( which was 6 hours delayed, it was a cherry on top for a horrible holiday) I would find somewhere else :)


    BarceloPremium, PAGM do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear Mrs. Ellie M, At first places we would like to thank you about the positive comments that you have shared with us in relation to the services of the Reception's staff of Barcelo Royal Beach. In relation to the pool's temperature please note that the complex has three outdoor pools that are not heated as well as one heated indoor pool where the temperature is maintained at 28 degrees so our guests could choose the ones that suit best to their needs. In respect to the set up and the cleaning of the room could you please provide us with some more data over the period of your stay and the unit rented as the details mentioned by you are not corresponding to the practices and the standards of Barcelo Royal Beach and we would like to check them more thoroughly. Foodwise, in 2017 the complex will have a second Buffet with an increased variety of the dishes so we could increase the satisfaction and the comfort of our clients. Finally, the opinion of each and every client is of high importance for our team so please do not hesitate to share with us any additional information regarding your visit. Thus we could take into consideration your suggestions in the most effective way. Kind regards, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 12 2017
    • Romântico

    Роман Х

    “Not so good as described.”


    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.


    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    CLASSIFICAÇÃO

    Round Indicators

    • janeiro 4 2017
    • Armação de Pêra, Portugal
    • Romântico

    alis0nc96

    “Amazing”


    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)


    BarceloPremium, Manager do(a) Barcelo Royal Beach, respondeu a esta avaliação
    Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 30 2016
    • Família

    Edwin S

    “Summerholiday”


    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.


    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 6 2016
    • Família

    Bojan S

    “Absolute favorite in Sunny Beach”


    We spent there one week in September, and had really good time. Whole day there are organized different kind of events (entertainment team with Pavel, Monika and other guys is amazing), staff is very kind. Hotel is located almost on the beach. It is clean hotel with big and spacious rooms. If anything asked, they will bring it to you. The fridge handle was broken when we stepped in, and after we informed them they immediately send repairman and he fixed it, checked light bulbs and replaced those that were not working. Would recommend this one for families with small kids, as they have all you need for nice and cozy vacation.


    Fechar 

    Atrás Encontre um hotel

    Hotéis em México

    Selecionar México

    Hotéis em Espanha

    Selecionar Espanha

    Origem

    TUDO A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    a

      Datas incorretas
      Introduza datas válidas

    NOITES

    (Datas opcionais)