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Sharjah Grand Hotel, a member of Barceló Hotel Group

Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


Places of Interest

16 km Aeroporto Internacional de Sharjah

5 km Sharjah Aquarium

5 km Port Khalid

5 km Al Qasba-Sahara Centre

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Sharjah Grand Hotel, a member of Barceló Hotel Group

4.0/5 Round Indicators
| 452 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

47% Complete

214

Muito bom

32% Complete

147

Normal

12% Complete

58

Mau

4% Complete

20

Péssimo

2% Complete

13

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    Round Indicators
    bonnieolsen50 08/09/2018 Viagem com amigos

    “Amazing vacation!”

    Sharjah Grand Hotel is a fantastic hotel! I loved all of it. The staff at the hotel was the best! Everybody was smiling, so helpful and it was a really nice and comfortable place to be! I have nothing negative to say about my stay at this hotel!

    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
     Dear bonnieolsen50, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    amandapanda112018 08/08/2018 Viagem com amigos

    “Excellent”

    My friend and I had an amazing time at Grand Hotel, we enjoyed the hotel and nearly all its facilities that were avaible, . Big thanks to the hole staff at the hotel for making our stay extra speciel.

    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
     Dear amandapanda112018, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    mlem0 Perth, Austrália. 07/29/2018 Família

    “All inclusive stay with 9month old baby.”

    Stayed 3 nights all inclusive with a 9 month old baby. Hotel has own private beach. The food is great for a 4star. The hotel could do with some renovations. The room is big and with sea view. Massive balcony, air conditioning was abit loud. Very clean rooms, the cleaners are great at making sure its done properly. Will definitely come back here again.

    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
     Dear mlem0, Thank you for taking time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    hali769667 07/28/2018 Romântico

    “Poor customer service”

    A hotel with poor customer service will ruin your day, and perhaps night. Had booked 1 single large bed and got checked in into 2 single beds. I had travelled all the way from AD for the stay and was extremely tired, got shifted my luggage to the room and meanwhile went for dinner.as I entered the room I saw 2 single beds. Mini bar was empty, and in the morning I was asked if I consumed anything from the fridge.

    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
     Dear hali769667, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, With kind regards, Don Anupama, Front Office Manager.

    Round Indicators
    mjvalenzuela143 Sharjah, Emirados Árabes. 07/08/2018 Romântico

    “Good but needs to have some little changes i mentioned below.”

    Make sure fridge is working, my milk expired when i put there. Make sure AC is cooling, i cant sllep nicely since i feel very hot. Please provide toothbrushes and paste, we ended up buying our own since there is nothing. Buffet was good but please provide drink as well, we even paid for our water just to drink.

    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
     Dear mjvalenzuela143, Thank you for sharing your recent stay experience with us We will take appropriate measures to address your concerns in order to prevent them in future occurrence. We hope for the opportunity to serve you better in the near future. Sincerely, Don Anupama, Front Office Manager.

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 9 2018
    • Viagem com amigos

    bonnieolsen50

    “Amazing vacation!”


    Sharjah Grand Hotel is a fantastic hotel! I loved all of it. The staff at the hotel was the best! Everybody was smiling, so helpful and it was a really nice and comfortable place to be! I have nothing negative to say about my stay at this hotel!


    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
    Dear bonnieolsen50, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 8 2018
    • Viagem com amigos

    amandapanda112018

    “Excellent”


    My friend and I had an amazing time at Grand Hotel, we enjoyed the hotel and nearly all its facilities that were avaible, . Big thanks to the hole staff at the hotel for making our stay extra speciel.


    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
    Dear amandapanda112018, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 29 2018
    • Perth, Austrália
    • Família

    mlem0

    “All inclusive stay with 9month old baby.”


    Stayed 3 nights all inclusive with a 9 month old baby. Hotel has own private beach. The food is great for a 4star. The hotel could do with some renovations. The room is big and with sea view. Massive balcony, air conditioning was abit loud. Very clean rooms, the cleaners are great at making sure its done properly. Will definitely come back here again.


    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
    Dear mlem0, Thank you for taking time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 28 2018
    • Romântico

    hali769667

    “Poor customer service”


    A hotel with poor customer service will ruin your day, and perhaps night. Had booked 1 single large bed and got checked in into 2 single beds. I had travelled all the way from AD for the stay and was extremely tired, got shifted my luggage to the room and meanwhile went for dinner.as I entered the room I saw 2 single beds. Mini bar was empty, and in the morning I was asked if I consumed anything from the fridge.


    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
    Dear hali769667, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, With kind regards, Don Anupama, Front Office Manager.

    CLASSIFICAÇÃO

    Round Indicators

    • julho 8 2018
    • Sharjah, Emirados Árabes
    • Romântico

    mjvalenzuela143

    “Good but needs to have some little changes i mentioned below.”


    Make sure fridge is working, my milk expired when i put there. Make sure AC is cooling, i cant sllep nicely since i feel very hot. Please provide toothbrushes and paste, we ended up buying our own since there is nothing. Buffet was good but please provide drink as well, we even paid for our water just to drink.


    GrandHotelSharjah, Front Office Manager do(a) Sharjah Grand Hotel - a Member of Barcelo Hotel Group, respondeu a esta avaliação
    Dear mjvalenzuela143, Thank you for sharing your recent stay experience with us We will take appropriate measures to address your concerns in order to prevent them in future occurrence. We hope for the opportunity to serve you better in the near future. Sincerely, Don Anupama, Front Office Manager.

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    O desconto não será aplicado sobre o preço do complementos e/ou serviços adicionais, nem sobre os preços dos últimos quartos disponíveis para reserva. Só é permitido utilizar um código de desconto por reserva e este só é válido quando efetuar a sua reserva.** 

    O valor máximo de desconto acumulado será de 25% sobre a tarifa em hotéis da América Latina e de 20% sobre a tarifa em hotéis na Europa e no Mediterrâneo, podendo combinar um código de desconto, um desconto especial*** (descontos para reservas em vários quartos, seniores, residentes, millennials, famílias numerosas, etc.) e o desconto por ser cliente my Barceló. 

    *A Barceló reserva-se o direito de aceitar a aplicação dos descontos em vigor. 

    **A aplicação do código de desconto não é válida quando chegar ao hotel, pelo que o desconto será aplicável apenas quando efetuar a reserva. 

    ***O hotel solicitará os comprovativos oficiais e em vigor à entrada para verificar que se cumprem as condições vigentes nos códigos de desconto e descontos especiais. No caso de não existirem comprovativos ou de incumprimento, o hotel reserva-se o direito de cobrar o montante descontado na reserva original.

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