Ambiente do hotel Barceló Castillo Club Premium

Barceló Castillo Royal Level

Texto: 38770 Hotel exclusivo junto à Caleta de Fuste com espaços ideais para famílias ou grupos de amigos. Avenida del Castillo, s/n | 35610 Caleta de Fuste, Antigua (Fuerteventura)
+34 928 16 31 00 +34 928 163 042
Barceló Castillo Royal Level Texto: 38770 4.5 out of 5 based on 670 ratings. 670 user reviews.
Barceló Castillo Royal Level reviewed by Luca B on . Amazing holiday We enjoyed a week in the royal level and everything was really amazing . Huge, clean and very comfortable suite very close to shops and restaurants with private pool for the premium members. Caleta... Rating: 5
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Barceló Castillo Royal Level

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura)  


Places of Interest

7 km Fuerteventura

250 m Playa de El Castillo

192 m Castillo de Buenaventura

3 km Campo de golfe Salinas de Antigua

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 670 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

62% Complete

420

Muito bom

27% Complete

183

Normal

6% Complete

46

Mau

2% Complete

14

Péssimo

1% Complete

7

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    Round Indicators
    Luca B 07/19/2017 Romântico

    “Amazing holiday”

    We enjoyed a week in the royal level and everything was really amazing . Huge, clean and very comfortable suite very close to shops and restaurants with private pool for the premium members. Caleta the fuste beach just in the front of the hotel is very quite and we really rested, enjoying the sea and the sun . Big variety of food and really good service. We definitely come back

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Castillo Royal Level hotel and are delighted to read that we were able to match your expectations. It is a pleasure for us to read that you are satisfied with the room that we assigned. We are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alirio Pérez General Manager

    Round Indicators
    markdM9314QV Chesterfield, Reino Unido. 07/18/2017 Romântico

    “Fantastic Holiday”

    Stayed 11 nights from 24 June - All inclusive First time in Fuerteventura and did not disappoint Great hotel and facilities throughout. Was very impressed with Barcelo hotels and what they provide. Definitely worth the extra to stay premium with all the extras included. Loved the Premium pool area Jaunfrau made everyone welcome and did an excellent job making sure everyone had drinks along with his lifeguard colleague. Food quality was generally very good but after a week I did get fed up of buffet food its what I expected I cant fault the hotel. Rooms - Spacious and very comfortable. We had a room with a huge balcony overlooking the sea which was excellent. Its a shame all beds are singles and not zip link for flexibility. We had an air conditioning issue for the first 2 nights which the hotel went above and beyond to put right for us. Thank you Maud Bazin for sorting this. Location ideal 15 minutes taxi from the airport EU15.00 each way a bargain. Very good location to explore the island. Olivia Beach stunning along with beaches in the Jandia areas. Plenty of walking in the resort. Used the Spa 1 day which was lovely and quiet would have nice to have been able to have soft drinks whilst using this area. My only negative I would have preferred a pool area in premium for adults only without kids I can understand why the hotel does offer for this level families when many hotels dont. Highly recommend this hotel especially staying premium and will return.

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Castillo Royal Level hotel and are delighted to read that we were able to match your expectations. It is a pleasure for us to read the you enjoyed all our services and facilities. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Regarding the pool area adult only, our Barceló Cstillo Royal Level is a family resort and for this reason children are welcome in all our different areas. We are glad to read that the problem you had with the air cond was solved by our team member. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alirio Pérez General Manager

    Round Indicators
    cpick Rotherham, Reino Unido. 07/12/2017 Viagem com amigos

    “Short diving break ”

    We stayed here for 4 nights from the 6th of July. The apartments were modern, spacious & spotless. I would highly recommend staying here the private pool & grounds were beautiful. We stayed b&b and the breakfast was fantastic plenty of choice & good quality. We will definitely be returning.

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, First of all we would like to thank you for the wonderful review that published in pursuing your stay at our hotel Barceló Castillo Royal Level, we are very pleased to read that we were able to meet your expectations on this occasion. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    Round Indicators
    raymondhY6918RE Southampton, Reino Unido. 07/11/2017 Romântico

    “Barcelo club level”

    Mixed views on this hotel. Club level pool was excellent room was near to pool not like the other premium rooms. Confusion over what wrists bands meant and costs several other guests felt the same. When upgraded to all inclusive still had to pay for wine and a la carte all inclusive should mean just that. Repair work to bar not ideal staff not always kept update with what was happening around hotel and there were not enough to staff to serve in resturants and bars. Town area no good restaurants to eat in .spa miles away from the rest of the resort and once in spa no view as pool it is sunk in a concrete hole . Not an ideal holiday really

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. It is a pleasure for us to read that you enjoyed the location of your room and we take this opportunity to explain that we have two different areas. One is near the pool and the other one is near the beach. About the wrists bands, in our Resort we have different pensions that our guests can bargain during the booking. All our working staff need to see the pension in order to apply the different discounts. Regarding the all inclusive,We regret your disappointment regarding the extra charge for some drinks for our All Inclusive guests, although we would like to take the opportunity to point out that only a few Premium liquors and bottle of wine are not included and subject to a reduced extra charge comparing to the prices charged for other types of meal plans in the hotel. All the prices and discount are also available on all our menus in the bars and restaurants of our Hotel. We have taken good note of your remark on the queues at times in our bar and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Alirio Pérez General Manager

    Round Indicators
    stevesushila Milton Keynes, Reino Unido. 07/10/2017 Família

    “Barcelo Castillo”

    Excellent accommodation, food quality good although not exciting.Variety of pool areas and plenty of sun loungers. Only disappointing aspect of resort is that you can't sit outside the restaurant and have a drink after your meal. ie no evening bar area. There is not a bar to go to unless you pay at the harbour and watch entertainment so if you are paying all inclusive it does not provide value for money in this instance. Also spirits are not included in the deal, beer quality poor but the wine is nice.

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Regarding the drink the no evening bar, we would like to inform you that for all inclusive Royal Level guest is avaible the lounge bar El Faro. The all inclusive in this bar starts at 7:00 pm until 0:00 o'clock. This information is avaiable also on the welcome leaflet. The all inclusive bar for the night time is also in the Goleta bar and in the teather bar. Regarding the quality of the beer, we also want to inform you that in the Faro bar the all inclusive includs all the type of beer: national and international ones. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 19 2017
    • Romântico

    Luca B

    “Amazing holiday”


    We enjoyed a week in the royal level and everything was really amazing . Huge, clean and very comfortable suite very close to shops and restaurants with private pool for the premium members. Caleta the fuste beach just in the front of the hotel is very quite and we really rested, enjoying the sea and the sun . Big variety of food and really good service. We definitely come back


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Castillo Royal Level hotel and are delighted to read that we were able to match your expectations. It is a pleasure for us to read that you are satisfied with the room that we assigned. We are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 18 2017
    • Chesterfield, Reino Unido
    • Romântico

    markdM9314QV

    “Fantastic Holiday”


    Stayed 11 nights from 24 June - All inclusive First time in Fuerteventura and did not disappoint Great hotel and facilities throughout. Was very impressed with Barcelo hotels and what they provide. Definitely worth the extra to stay premium with all the extras included. Loved the Premium pool area Jaunfrau made everyone welcome and did an excellent job making sure everyone had drinks along with his lifeguard colleague. Food quality was generally very good but after a week I did get fed up of buffet food its what I expected I cant fault the hotel. Rooms - Spacious and very comfortable. We had a room with a huge balcony overlooking the sea which was excellent. Its a shame all beds are singles and not zip link for flexibility. We had an air conditioning issue for the first 2 nights which the hotel went above and beyond to put right for us. Thank you Maud Bazin for sorting this. Location ideal 15 minutes taxi from the airport EU15.00 each way a bargain. Very good location to explore the island. Olivia Beach stunning along with beaches in the Jandia areas. Plenty of walking in the resort. Used the Spa 1 day which was lovely and quiet would have nice to have been able to have soft drinks whilst using this area. My only negative I would have preferred a pool area in premium for adults only without kids I can understand why the hotel does offer for this level families when many hotels dont. Highly recommend this hotel especially staying premium and will return.


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Castillo Royal Level hotel and are delighted to read that we were able to match your expectations. It is a pleasure for us to read the you enjoyed all our services and facilities. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Regarding the pool area adult only, our Barceló Cstillo Royal Level is a family resort and for this reason children are welcome in all our different areas. We are glad to read that the problem you had with the air cond was solved by our team member. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 12 2017
    • Rotherham, Reino Unido
    • Viagem com amigos

    cpick

    “Short diving break ”


    We stayed here for 4 nights from the 6th of July. The apartments were modern, spacious & spotless. I would highly recommend staying here the private pool & grounds were beautiful. We stayed b&b and the breakfast was fantastic plenty of choice & good quality. We will definitely be returning.


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, First of all we would like to thank you for the wonderful review that published in pursuing your stay at our hotel Barceló Castillo Royal Level, we are very pleased to read that we were able to meet your expectations on this occasion. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 11 2017
    • Southampton, Reino Unido
    • Romântico

    raymondhY6918RE

    “Barcelo club level”


    Mixed views on this hotel. Club level pool was excellent room was near to pool not like the other premium rooms. Confusion over what wrists bands meant and costs several other guests felt the same. When upgraded to all inclusive still had to pay for wine and a la carte all inclusive should mean just that. Repair work to bar not ideal staff not always kept update with what was happening around hotel and there were not enough to staff to serve in resturants and bars. Town area no good restaurants to eat in .spa miles away from the rest of the resort and once in spa no view as pool it is sunk in a concrete hole . Not an ideal holiday really


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. It is a pleasure for us to read that you enjoyed the location of your room and we take this opportunity to explain that we have two different areas. One is near the pool and the other one is near the beach. About the wrists bands, in our Resort we have different pensions that our guests can bargain during the booking. All our working staff need to see the pension in order to apply the different discounts. Regarding the all inclusive,We regret your disappointment regarding the extra charge for some drinks for our All Inclusive guests, although we would like to take the opportunity to point out that only a few Premium liquors and bottle of wine are not included and subject to a reduced extra charge comparing to the prices charged for other types of meal plans in the hotel. All the prices and discount are also available on all our menus in the bars and restaurants of our Hotel. We have taken good note of your remark on the queues at times in our bar and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • julho 10 2017
    • Milton Keynes, Reino Unido
    • Família

    stevesushila

    “Barcelo Castillo”


    Excellent accommodation, food quality good although not exciting.Variety of pool areas and plenty of sun loungers. Only disappointing aspect of resort is that you can't sit outside the restaurant and have a drink after your meal. ie no evening bar area. There is not a bar to go to unless you pay at the harbour and watch entertainment so if you are paying all inclusive it does not provide value for money in this instance. Also spirits are not included in the deal, beer quality poor but the wine is nice.


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Regarding the drink the no evening bar, we would like to inform you that for all inclusive Royal Level guest is avaible the lounge bar El Faro. The all inclusive in this bar starts at 7:00 pm until 0:00 o'clock. This information is avaiable also on the welcome leaflet. The all inclusive bar for the night time is also in the Goleta bar and in the teather bar. Regarding the quality of the beer, we also want to inform you that in the Faro bar the all inclusive includs all the type of beer: national and international ones. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alirio Pérez General Manager

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