Praia do hotel BarcelóMaya Palace Deluxe

Premium Level at Barceló Maya Palace

Texto: 35889 O hotel mais exclusivo do Barceló Maya Grand Resort. O luxo e a elegância reinam nesta experiência de férias única. Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 | 77750 Riviera Maya, Q.Roo
+52 984 8 751 5 +52 984 8751501
Premium Level at Barceló Maya Palace Texto: 35889 4 out of 5 based on 147 ratings. 147 user reviews.
Premium Level at Barceló Maya Palace reviewed by Reanatacgp on . Excelente Ótima instalação, comida maravilhosa, restaurantes para todos os tipos, quarto impecável sempre limpo, serviço de quarto ótimo, gostei de tudo. Melhor lua de mel impossível!!!! sou fã da rede barceló! Rating: 5
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Premium Level at Barceló Maya Palace

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo  


Pontos de interesse

78,7 km Aeroporto Internacional de Cancún

0 m Chac Halal Beach

35 km Zona arqueológica de Tulum

30 km Xel-Ha

Premios y Reconocimientos Prémios e reconhecimentos

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Premium Level at Barceló Maya Palace

4.0/5 Round Indicators
| 155 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

61% Complete

95

Muito bom

15% Complete

24

Normal

9% Complete

15

Mau

7% Complete

12

Péssimo

5% Complete

9

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    Round Indicators
    RaymondCline Millington, Michigan. 08/09/2017 Romântico

    “Amazing!”

    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.

    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
     Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    jeffgreer Columbus, Ohio. 08/03/2017 Família

    “Probably worth it”

    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.

    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
     Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    AdventurousMom63 Thousand Oaks, CA. 07/31/2017 Família

    “Our Best Vacation!”

    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!

    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
     Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    Reanatacgp 07/16/2015 Romântico

    “Excelente”

    Ótima instalação, comida maravilhosa, restaurantes para todos os tipos, quarto impecável sempre limpo, serviço de quarto ótimo, gostei de tudo. Melhor lua de mel impossível!!!! sou fã da rede barceló!

    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
     Caro Reanatacgp, Em primeiro lugar, felicitamo-lo pela sua lua de mel e agradecemos-lhe por escolher o nosso hotel Barceló Palace para uma ocasião especial. Tomamos muito prazer em fazer cada uma das visitas dos nossos clientes "fantástico", especialmente quando se trata de especial Ocasiões. Esperamos recebê-lo em breve !! Cumprimentos. A gerência

    Round Indicators
    Chrisotero 09/15/2014 Família

    “Excelente hotel em todos os aspectos”

    O Resort é maravilhoso, hyper bem mantido e cuidado, os restaurantes são ótimos, os buffets self service de ótima qualidade, os quartos espaçosos e o preço é excepcional! O que mais desejar de um hotel, além estar situado na praia maravilhosa do mar do Caribe?! Recomendo!

    HBarcelo-Maya-Palace, Director de Relaciones con Clientes do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
     Caro Chrisotero, O Hotel Barceló Maya Palace Deluxe agradece seus comentários e recomendações !! Cumprimentos, Atendimento ao Cliente Barceló Maya Palace Deluxe

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 9 2017
    • Millington, Michigan
    • Romântico

    RaymondCline

    “Amazing!”


    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.


    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
    Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 3 2017
    • Columbus, Ohio
    • Família

    jeffgreer

    “Probably worth it”


    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.


    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
    Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • julho 31 2017
    • Thousand Oaks, CA
    • Família

    AdventurousMom63

    “Our Best Vacation!”


    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!


    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
    Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • julho 16 2015
    • Romântico

    Reanatacgp

    “Excelente”


    Ótima instalação, comida maravilhosa, restaurantes para todos os tipos, quarto impecável sempre limpo, serviço de quarto ótimo, gostei de tudo. Melhor lua de mel impossível!!!! sou fã da rede barceló!


    HBarcelo-Maya-Palace, Gerente do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
    Caro Reanatacgp, Em primeiro lugar, felicitamo-lo pela sua lua de mel e agradecemos-lhe por escolher o nosso hotel Barceló Palace para uma ocasião especial. Tomamos muito prazer em fazer cada uma das visitas dos nossos clientes "fantástico", especialmente quando se trata de especial Ocasiões. Esperamos recebê-lo em breve !! Cumprimentos. A gerência

    CLASSIFICAÇÃO

    Round Indicators

    • setembro 15 2014
    • Família

    Chrisotero

    “Excelente hotel em todos os aspectos”


    O Resort é maravilhoso, hyper bem mantido e cuidado, os restaurantes são ótimos, os buffets self service de ótima qualidade, os quartos espaçosos e o preço é excepcional! O que mais desejar de um hotel, além estar situado na praia maravilhosa do mar do Caribe?! Recomendo!


    HBarcelo-Maya-Palace, Director de Relaciones con Clientes do(a) Premium Level at Barceló Maya Palace, respondeu a esta avaliação
    Caro Chrisotero, O Hotel Barceló Maya Palace Deluxe agradece seus comentários e recomendações !! Cumprimentos, Atendimento ao Cliente Barceló Maya Palace Deluxe

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