Habitación del hotel Occidental Nuevo Vallarta Resort

Royal Level at Occidental Nuevo Vallarta

Texto: 34379 Hotel exclusivo que oferece os melhores serviços VIP e desportos aquáticos na costa de Riviera Nayarit. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico | 63732 Nuevo Vallarta |Nayarit |
(322) 226 9800 -
Royal Level at Occidental Nuevo Vallarta Texto: 34379 4 out of 5 based on 3281 ratings. 3281 user reviews.
Royal Level at Occidental Nuevo Vallarta reviewed by 309cah on . Excelente! Fiquei uma semana de Dezembro no Occidental Gran Nuevo Vallarta e foi simplesmente otimo! Pontos positivos: Comida, funcionarios, atracoes, facilidades. Pontoso negativos: piscina pequena, wifi que... Rating: 5
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Royal Level at Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico   63732 Nuevo Vallarta   Nayarit    


Pontos de interesse

11,5 km Aeroporto Internacional do Licenciado Gustavo Díaz Ordaz

100 m Praia

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Royal Level at Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3382 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

50% Complete

1702

Muito bom

32% Complete

1101

Normal

10% Complete

341

Mau

4% Complete

139

Péssimo

2% Complete

99

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    Round Indicators
    Cindy S Independence, Missouri. 12/05/2017 Romântico

    “WONDERFUL TIME!”

    The Occidental Nuevo Vallarta resort is ideal for anyone wanting close access to the beach, pool and restaurants. The service by the entire staff was outstanding. It is truly amazing Costco has a partnership with Occidental Nuevo Vallarta because the Royal Status service is top of the line. I cannot express how pleasant our stay was. Additionally, it was so nice to deal with the Royal Lounge personnel. Having access to this level of service to check-in, book restaurant reservations and check out process was fantastic. We feel like the waiter on the beach, Gonzalo catered to all of our requests and kept us happy with our drinks. We are extremely happy with Costco Travel and will be definitely booking future vacations through the site. Simple, fast and awesome value! CON: If you are looking for a resort that has a club feel/bar with great music in the evening, this is not the place. Their lounge includes classical music, live violin and saxophone player. The DJ only plays music by the pool during the day.

    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
     Dear Cindy Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    louiseanne6 Vancouver, Canadá. 12/04/2017 Romântico

    “Not what’s advertised ”

    We are here right now . There are no balconies at all so very small rooms with windows that do not open. There is construction work undergoing . We complained and were moved to a suite with a balcony but we still did not get what sunwing advertises as a royal level guest . Nobody gets tequila or a welcome petit four tray and as for turn down it’s non existent. The staff are lovely can’t complain about them but seriously I would never return here . Every other hotel along the beach has balconies ! And yes there’s construction work no matter what barcello tell you .

    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
     Dear Louise Although we sincerely regret your disappointment with your stay in our Occidental Nuevo Vallarta, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    Cathi C North Vancouver, Canadá. 12/03/2017 Romântico

    “Undergoing changes”

    We are members of this resort and have been coming for 19 years. Many changes over the years, mostly very good. However, the latest change to the First Club clubhouse is very disappointing. It's location is far from the other amenities of First Club/Royal Club and not really amenable to socializing. The service there is still outstanding, but hardly anybody hangs out there. It is over-airconditioned to the point of discomfort, and does not have a clubhouse vibe. Members are disappointed!!! There is much construction at this resort and it is awkward to get to the beach, but it does not really hinder one's enjoyment or vacation. But we really hope that when the dust settles, all will be well and all the current complaints/unhappiness by the regular members will be addressed. To close on a positive note - the staff are amazing! When we see familiar faces, it is like coming home.

    Rodolfo P, General Manager do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
     Dear Cathi First of all we would like to express our sincerest gratitude for your trust and loyalty to Occidental Nuevo Vallarta hotel, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    magalilorenzoni Brasília, DF. 11/16/2017 Romântico

    “Atendimento”

    Queremos fazer um elogio aos funcionários que nos atenderam, em especial Agustin, do bar da piscina do First Club, Fernando e David, do Restaurante Buffet e ao Armando Blanco, do Restaurante Tókio,que nos divertiu muito com suas proezas ao preparar o Tepanyaki, aliás

    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
     Prezada Magali Muito obrigado por deixar-nos os seus comentários sobre a sua recente visita, estamos satisfeitos por saber que conseguimos cumprir as suas expectativas. Esperamos vê-lo em breve nas suas próximas férias. Lembranças Rodolfo Pacheco Gerente Geral

    Round Indicators
    309cah Canadá. 12/20/2014 Viagem com amigos

    “Excelente!”

    Fiquei uma semana de Dezembro no Occidental Gran Nuevo Vallarta e foi simplesmente otimo! Pontos positivos: Comida, funcionarios, atracoes, facilidades. Pontoso negativos: piscina pequena, wifi que e gratuito e muito ruim, os restaurantes tem uns horarios que as vezes dificulta quando da fome mas nao tem comida. Mas os pros sao bem melhores que os contras. Vale a pena.

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 5 2017
    • Independence, Missouri
    • Romântico

    Cindy S

    “WONDERFUL TIME!”


    The Occidental Nuevo Vallarta resort is ideal for anyone wanting close access to the beach, pool and restaurants. The service by the entire staff was outstanding. It is truly amazing Costco has a partnership with Occidental Nuevo Vallarta because the Royal Status service is top of the line. I cannot express how pleasant our stay was. Additionally, it was so nice to deal with the Royal Lounge personnel. Having access to this level of service to check-in, book restaurant reservations and check out process was fantastic. We feel like the waiter on the beach, Gonzalo catered to all of our requests and kept us happy with our drinks. We are extremely happy with Costco Travel and will be definitely booking future vacations through the site. Simple, fast and awesome value! CON: If you are looking for a resort that has a club feel/bar with great music in the evening, this is not the place. Their lounge includes classical music, live violin and saxophone player. The DJ only plays music by the pool during the day.


    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
    Dear Cindy Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Rodolfo Pacheco General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 4 2017
    • Vancouver, Canadá
    • Romântico

    louiseanne6

    “Not what’s advertised ”


    We are here right now . There are no balconies at all so very small rooms with windows that do not open. There is construction work undergoing . We complained and were moved to a suite with a balcony but we still did not get what sunwing advertises as a royal level guest . Nobody gets tequila or a welcome petit four tray and as for turn down it’s non existent. The staff are lovely can’t complain about them but seriously I would never return here . Every other hotel along the beach has balconies ! And yes there’s construction work no matter what barcello tell you .


    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
    Dear Louise Although we sincerely regret your disappointment with your stay in our Occidental Nuevo Vallarta, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Rodolfo Pacheco General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 3 2017
    • North Vancouver, Canadá
    • Romântico

    Cathi C

    “Undergoing changes”


    We are members of this resort and have been coming for 19 years. Many changes over the years, mostly very good. However, the latest change to the First Club clubhouse is very disappointing. It's location is far from the other amenities of First Club/Royal Club and not really amenable to socializing. The service there is still outstanding, but hardly anybody hangs out there. It is over-airconditioned to the point of discomfort, and does not have a clubhouse vibe. Members are disappointed!!! There is much construction at this resort and it is awkward to get to the beach, but it does not really hinder one's enjoyment or vacation. But we really hope that when the dust settles, all will be well and all the current complaints/unhappiness by the regular members will be addressed. To close on a positive note - the staff are amazing! When we see familiar faces, it is like coming home.


    Rodolfo P, General Manager do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
    Dear Cathi First of all we would like to express our sincerest gratitude for your trust and loyalty to Occidental Nuevo Vallarta hotel, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely Rodolfo Pacheco General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • novembro 16 2017
    • Brasília, DF
    • Romântico

    magalilorenzoni

    “Atendimento”


    Queremos fazer um elogio aos funcionários que nos atenderam, em especial Agustin, do bar da piscina do First Club, Fernando e David, do Restaurante Buffet e ao Armando Blanco, do Restaurante Tókio,que nos divertiu muito com suas proezas ao preparar o Tepanyaki, aliás


    Rodolfo P, Director General do(a) Occidental Nuevo Vallarta, respondeu a esta avaliação
    Prezada Magali Muito obrigado por deixar-nos os seus comentários sobre a sua recente visita, estamos satisfeitos por saber que conseguimos cumprir as suas expectativas. Esperamos vê-lo em breve nas suas próximas férias. Lembranças Rodolfo Pacheco Gerente Geral

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 20 2014
    • Canadá
    • Viagem com amigos

    309cah

    “Excelente!”


    Fiquei uma semana de Dezembro no Occidental Gran Nuevo Vallarta e foi simplesmente otimo! Pontos positivos: Comida, funcionarios, atracoes, facilidades. Pontoso negativos: piscina pequena, wifi que e gratuito e muito ruim, os restaurantes tem uns horarios que as vezes dificulta quando da fome mas nao tem comida. Mas os pros sao bem melhores que os contras. Vale a pena.


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